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Are you passionate about making a real difference in people's lives? We're looking for a Homelessness Intervention and Prevention Officer to join a dedicated housing team in South London. This is an exciting opportunity to help prevent homelessness and provide sustainable housing solutions for those in need. • Homelessness Intervention and Prevention Officer, • Public Sector - Local Authority, • Full Time - Monday to Friday, 36 hours per week, • Grade 9 - £22.41 per hour PAYE / £29.72 per hour Umbrella, • Hybrid Working - 2 to 3 days per week in office, remainder at home, • IT equipment provided, • ASAP Start Key Responsibilities: • Assess and determine homelessness applications in line with statutory legislation, including making clear and defensible Section 184 decisions., • Conduct thorough enquiries to establish eligibility, priority need, intentionality, and local connection, ensuring compliance with the Housing Act 1996 and Homelessness Reduction Act 2017., • Develop and implement personalised housing plans (PHPs) to prevent or relieve homelessness, using creative and practical solutions tailored to individual circumstances., • Engage proactively with applicants through interviews and casework, providing accurate advice on housing options, rights, and responsibilities., • Collaborate with internal teams and external agencies (e.g., social services, health professionals, landlords, and voluntary organisations) to secure sustainable housing outcomes., • Negotiate effectively with landlords and housing providers to maintain tenancies and prevent eviction wherever possible., • Produce high-quality written communications, including statutory decision letters and case notes, ensuring clarity, accuracy, and compliance with legal frameworks., • Maintain accurate records and manage caseloads within statutory timescales, meeting performance targets and safeguarding standards., • Housing Legislation:, • Housing Act 1996 (Parts VI & VII), • Homelessness Reduction Act 2017, • Localism Act 2011 and relevant case law, • Statutory Duties & Decision-Making:, • Understanding of Section 184 decisions (eligibility, priority need, intentionality, local connection), • Knowledge of prevention and relief duties and main housing duty, • Safeguarding & Vulnerability:, • Awareness of safeguarding principles for adults and children, • Understanding of risk factors such as domestic abuse, mental health, and exploitation, • Housing Options & Welfare:, • Familiarity with social housing, private rented sector, supported accommodation, • Knowledge of welfare benefits (Universal Credit, Housing Benefit, DHPs), • Multi-Agency Frameworks:, • Ability to work within frameworks involving social services, health, probation, and voluntary agenciesEssential Skills, • Interviewing & Assessment:, • Ability to conduct detailed homelessness assessments and gather evidence, • Decision-Making & Problem-Solving:, • Making defensible statutory decisions under pressure, • Creative solutions to prevent homelessness, • Communication:, • Outstanding written skills for statutory letters and case notes, • Strong verbal and listening skills for client engagement, • Negotiation:, • Skilled in negotiating with landlords and housing providers to sustain tenancies, • IT & Case Management:, • Proficiency in housing systems (e.g., Northgate, Jigsaw, Locata) and Microsoft Office, • Organisational Skills:, • Managing complex caseloads within statutory timescales, • Accurate record-keeping and compliance with GDPR, • Resilience & Empathy:, • Ability to handle challenging situations calmly and professionally, • You may be required to work across different locations and conduct home visits. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Junior Family Solicitor (1–4 PQE) – South London | Private Client Focus | 12-Month Contract \n\n A specialist, niche family law practice in South London is seeking a Junior Family Solicitor (NQ-2 years PQE) to join its expanding team. This is an excellent opportunity to become part of a highly regarded, niche practice with a strong reputation for delivering high-quality work across a busy and growing private client caseload. \n\n The firm operates exclusively in private family law, with core expertise spanning: \n\n\n\t • Divorce and financial remedy proceedings\n\t, • Private children law (child arrangements)\n\t, • Cohabitation disputes and TOLATA claims\n\t, • Manage their own caseload across a range of private family matters\n\t, • Assist senior solicitors on more complex and high-value cases\n\t, • Gain exposure to a wide variety of family law work, including financial and children matters\n\t, • NQ -2 years PQE with solid experience in private family law\n\t, • Confident handling divorce, financial remedy, and private children matters\n\t, • Able to manage a busy caseload with appropriate supervision\n\t, • Strong communication and client care skills\n\t, • Full-time role on an initial 12-month fixed-term contract\n\t, • Office-based position, with hybrid working considered for the right candidate\n\t, • Opportunity to join a respected niche practice at an exciting stage of growth\n\t, • Direct exposure to high-quality private client family law work\n\t \n\n Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. \n\n At LAW Absolute we endeavour to respond to all applications within 48 hours. However due to the volume of applications we receive we may not be able to respond to every candidate individually. \n\n If you have not heard from us within a 48 hour timeframe your application has not been successful and your details have not been retained. LAW Absolute acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.

Artworker About us Tjarks and Tjarks has 30 years-experience of designing and producing brands that win at the retail shelf. Our clients trust us time and again, over decades, to lead them through the changing dynamics of the shopper world and to design packaging that ensures their brands are picked first. We deliver our 360 design to artwork philosophy efficiently, faithfully, and accurately, across the globe. We create and produce as one seamless, joined up team of experts, all under one roof. About the Role As an Artworker, you will be experienced in design, packaging artwork, and working with style guides. You will take ownership of the design and creative implementation process, incorporating guidelines into master artwork / templates to ensure design aspiration works across all pack formats. To ensure the artwork team can use your design adaption files to replicate the style guide requirements efficiently and without requiring additional design approval. To help and support the creation of all required master assets and to feed into the styleguide process where appropriate. You will have a good eye for design and be a good communicator. Responsibilities · Work closely with the Artwork Lead in implementation of work and maintaining design and technical consistency across projects. · To interpret the design direction from approved concepts/visuals and how it would work across a range. · To complete all design adaptions work, working closely with the design and artwork teams. · Ensure the design aspiration can work and be built consistently in artwork. · Execute the implementation of master designs across a range. · To have excellent brand and design awareness, ensuring consistent brand rollout. · Responsible for the collation of all assets related to design adaptions for release to artwork. · To work closely with retouching to ensure the correct images/backgrounds are available and can be used efficiently and effectively across the range. · To feed into the design process and advise on any limitations which may impact the integrity of the design. · Assist in the process for locking down colours and building master templates/ artworks appropriate to print process. · Accountable for checking the files you have created. · To hold range reviews with Creative Artwork Lead to check consistency. · To support with design and artwork tasks when required. · Executing amends at various stages of artwork, while considering potential knock-on effects to the design intent across a range of work. · Packaging artwork, ready for pre-press/production. About you · Strong artwork and design experience in a studio environment. · Excellent FMCG packaging experience. · Expert knowledge of packaging artwork and associated printing technologies. For example, from a background as a packaging/technical artworker or have print reproduction experience. · Demonstrating an understanding of internal artwork procedures and standards, client artwork expectations, and the demands for executing a high turnover of artworks for a major retailer (thousands of SKU’s per year). · Excellent knowledge of the Adobe Creative Suite. · Knowledge of colour separation, file set-up and supply using spot colour channels. · Demonstration of precision and excellent attention to detail from photography, typography and file set up to follow the client’s guidelines and requirements. · Experience of building artwork from approved design concepts, through to final print ready files. · Able to adapt a visual idea across different formats and proportions. Attributes · Conscientious, reliable, good attendance and timekeeping standards. · Excellent attention to detail and works with precision. · A strong visual sensibility and consideration of a brand identity. · Works well within a team and different dynamics of departments. · Honest, trustworthy, and able to work unsupervised. · Demonstrates initiative, is creative and contributes ideas. · Pragmatic approach to problem solving without cutting corners. · Friendly, approachable, respectful and a positive team player. · Flexible, adaptable, calm whilst working under pressure. · Professional with excellent communication skills. · Proactive, takes ownership of daily tasks with a can-do attitude. · Must be able to work flexibly to meet the needs of the business. Equal Opportunities - as a company, we adhere to and promote equal employment opportunity for all, regardless of any characteristic as protected by law. Data Protection – any information we receive as part of an enquiry about opportunities with Tjarks and Tjarks Design Ltd including personal contact details, CV and email address will be kept and used for recruitment purposes for a period of at least one year. You can view the Privacy Notice at . Please contact us on if you wish us to delete any information you have given us and, subject to our rights and obligations under the GDPR, your information will be deleted upon request. Application - we welcome direct applications either in response to one of our advertised vacancies or on a speculative basis. Please email your CV and covering letter to . No agencies please.

Junior Family Solicitor (NQ -3 PQE) – South London | Private Client Focus | 12-Month Contract A specialist, niche family law practice in South London is seeking a Junior Family Solicitor (NQ-3 years PQE) to join its expanding team. This is an excellent opportunity to become part of a highly regarded, niche practice with a strong reputation for delivering high-quality work across a busy and growing private client caseload. The firm operates exclusively in private family law, with core expertise spanning: • Divorce and financial remedy proceedings, • Private children law (child arrangements), • Cohabitation disputes and TOLATA claims, • Domestic abuse and Family Law Act applications With offices in Croydon and Wimbledon (SW19), the practice is known for its strong client relationships, technical expertise, and consistently increasing demand for its services. The Role This is a hands-on position offering early responsibility within a supportive but busy environment. The successful candidate will: • Manage their own caseload across a range of private family matters, • Assist senior solicitors on more complex and high-value cases, • Gain exposure to a wide variety of family law work, including financial and children matters, • Take an active role in client contact, case progression, and court-related work The Ideal Candidate • NQ -3 years PQE with solid experience in private family law, • Confident handling divorce, financial remedy, and private children matters, • Able to manage a busy caseload with appropriate supervision, • Strong communication and client care skills, • Keen to develop within a specialist, high-performing team What’s on Offer • Full-time role on an initial 12-month fixed-term contract, • Office-based position, with hybrid working considered for the right candidate, • Opportunity to join a respected niche practice at an exciting stage of growth, • Direct exposure to high-quality private client family law work, • Supportive environment with scope for professional development This is an excellent opportunity for a junior solicitor looking to deepen their expertise in pure private family law within a busy, specialist firm where their contribution will be highly valued.

Junior Family Solicitor (NQ -3 PQE) – South London | Private Client Focus | 12-Month Contract A specialist, niche family law practice in South London is seeking a Junior Family Solicitor (NQ-3 years PQE) to join its expanding team. This is an excellent opportunity to become part of a highly regarded, niche practice with a strong reputation for delivering high-quality work across a busy and growing private client caseload. The firm operates exclusively in private family law, with core expertise spanning: • Divorce and financial remedy proceedings, • Private children law (child arrangements), • Cohabitation disputes and TOLATA claims, • Domestic abuse and Family Law Act applications With offices in Croydon and Wimbledon (SW19), the practice is known for its strong client relationships, technical expertise, and consistently increasing demand for its services. The Role This is a hands-on position offering early responsibility within a supportive but busy environment. The successful candidate will: • Manage their own caseload across a range of private family matters, • Assist senior solicitors on more complex and high-value cases, • Gain exposure to a wide variety of family law work, including financial and children matters, • Take an active role in client contact, case progression, and court-related work The Ideal Candidate • NQ -3 years PQE with solid experience in private family law, • Confident handling divorce, financial remedy, and private children matters, • Able to manage a busy caseload with appropriate supervision, • Strong communication and client care skills, • Keen to develop within a specialist, high-performing team What’s on Offer • Full-time role on an initial 12-month fixed-term contract, • Office-based position, with hybrid working considered for the right candidate, • Opportunity to join a respected niche practice at an exciting stage of growth, • Direct exposure to high-quality private client family law work, • Supportive environment with scope for professional development This is an excellent opportunity for a junior solicitor looking to deepen their expertise in pure private family law within a busy, specialist firm where their contribution will be highly valued.

Company Description The Monty Bojangles Co Ltd is a fast growing award-winning, UK-based FMCG confectionery brand, best known for our Monty Bojangles deliciously unique chocolatey truffles, selling through supermarkets, wholesalers and export customers. We are committed to creating an innovative and supportive workplace, valuing collaboration, integrity, and employee growth. Role Description We are looking for a dedicated part-time, Human Resources Manager to take on our Human Resources function within the finance and administration division. In this role, you will be responsible for overseeing all HR strategies, policies and best practices to support the company's goals. Day-to-day responsibilities include nurturing a positive work environment, and bridging the gap between management and employee relations - fostering an inclusive and positive work culture. You will manage the entire employee lifecycle, from recruitment to performance management and compliance. You will report to the C.F.O. Key Responsibilities • Recruitment & Onboarding: Manage the end-to-end recruitment process, including interviewing, hiring, and creating a smooth onboarding experience., • Employee Relations: Act as the primary point of contact for employee grievances, disputes, and concerns to maintain a positive work environment., • Compliance: Ensure all company HR policies comply with current labour laws, regulations, and best practices., • Performance Management: Implement and oversee performance review strategies to track productivity and career development. Mange the appraisal system and conduct appraisal meetings., • Monitoring: Review various aspects of an employee’s performance, such as attendance and sick leave, • Training & Development: Identify training needs and develop programs to scale up employee skills., • Coordinator: Arrange employee work and social events, staff conference days, review and administer staff benefits., • Maintain employee tiering system, provide feedback and perform exit interviews. Requirements • Degree in Human Resources or related field., • Proven experience (4+ years) as an HR Manager or similar role., • Knowledge of HR software and MS Office., • Strong understanding of employment law and HR best practices., • Excellent communication and organisational skills.

The Open University is the UKs largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this ___ (you will be taken to YouTube by clicking this link). You will be welcomed as Research Associate in the team of the MoonRISE project, an interdisciplinary research project funded by UKRI investigating the cultural, scientific and environmental factors that determine what can be considered as sites of interest on the Moon. The project also examines the governance and ethical implications of defining sites of interest for different communities and cultures. You would be based within the Department of Geography and Environmental Studies working in close collaboration with other members of the team to develop the project's core idea of 'space diplomacy' and researching its implications for Lunar governance. About MoonRISE MoonRISE is a project funded by UKRI that researches the effective governance of sites of cultural, scientific and environmental interest on the Moon. The project team spans three Faculties: The Faculty of Science, Technology, Engineering and Mathematics, the Faculty of Business and Law, and the Faculty of Arts and Social Sciences. The project builds upon the work of AstrobiologyOU, which looks at the scientific, ethical and governance challenges associated with Astrobiology. About AstrobiologyOU AstrobiologyOU is an interdisciplinary research group addressing the scientific, ethical and governance challenges associated with the advancement of astrobiology and related space exploration missions. It spans three Faculties: The Faculty of Science, Technology, Engineering and Mathematics, the Faculty of Business and Law, and the Faculty of Arts and Social Sciences, bringing together 60 members with expertise in science, international development and governance. The Groups activities are supported by funding from UK Research councils, The UK Space Agency, The European Space Agency, and commercial activities, and has grown to its current strengths through a 7.4 million investment from Research Englands Expanding Excellence in England scheme. The Faculty of Arts and Social Sciences (FASS) The Faculty is the largest and most diverse at The Open University, with some 50,000 students studying our modules with excellent completion rates and consistently outstanding student satisfaction ratings. Noted for the strength of our interdisciplinary approaches, our scholars of international standing teach and research a very wide range of topics and themes in specific subject areas, and having a direct and profound influence on our undergraduate and postgraduate teaching. The Faculty is organised into three Schools: • School of Psychology & Counselling, • School of Social Sciences & Global Studies With c.1800 members of staff comprising academics, associate lecturers, support staff and full-time research students working across the locations of the University, combining originality and innovation in research and curriculum, the Faculty of Arts and Social Sciences is a vibrant and exciting place to study and work. To find out more about the Facultys teaching, learning and research, please visit: • To undertake research exploring how ideas of care have relevance to outer space in dialogue with current work in the field of Social Studies of Outer Space, but also with reference to work in Planetary Science., • To develop Isabelle Stengers and Bruno Latour's work on diplomacy such that it can be applied to the governance of lunar activities., • 'To design with the PI and other team members a methodology for enacting space diplomacy in research and policy., • To contribute to research on the values of lunar exploration activities and using that to inform principles for conflict resolution in space governance., • To engage with different audiences and communities who may be differently affected by changing and increasing lunar activities (including to understand the question of justice in relation to knowledge production)., • To undertake research that is internationally excellent and leads to high-impact peer-reviewed publications., • To be an active member of the MoonRISE project team, attending regular research group meetings and sharing knowledge with other members of the team., • To organise internal and external events such as workshops and evidence cafs (in person and hybrid)., • To present research updates and results and participate in seminars and workshops aimed at sharing research outcomes, fostering interdisciplinary collaborations., • To carry out administrative tasks associated with this work, such as risk assessments, workload planning, career development and staff appraisals., • To participate in national and international conferences (at least one per year) and events of learned societies., • To undertake professional development aligned with the job role and future aspirations., • To demonstrate the ability to act in accordance with the principles and practice of equality and diversity., • To undertake other duties, as directed by their Line Manager. Essential criteria: • PhD completed ('completed' is defined as having received your certification rather than having submitted your viva/thesis pending amendments) with a strong Science and Technology Studies (STS) component within Geography, STS, or related subjects in the Social Sciences and Environmental Humanities., • The ability to translate theoretical research into insights that address practical research problems and/or to design research methods., • Experience of working in interdisciplinary teams., • Experience of working with non-academic partners and/or engaging with communities beyond academia., • A demonstrable record of communicating research through peer reviewed publications and conference presentations (as fitting career stage)., • Excellent oral and written communication in a variety of contexts, including the ability to offer and receive constructive criticism., • The ability to plan and prioritise own workload and work to agreed deadlines., • Demonstrable evidence of taking responsibility and accountability for tasks while making effective use of available resources, information and feedback to improve efficiency, productivity and overall performance., • Experience in, or knowledge of, governance, ethical and philosophical debates related to space exploration., • Knowledge of global institutions; knowledge of space policy., • Experience of working with/within the space sector., • Evidence of contributions to public engagement or educational activities. If you have any questions, or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on or email quoting the advert reference number. At The Open University, we offer a range of benefits to recognise and reward great work, alongside policies and flexible working that contribute towards a great work life balance. Get all the details of what benefits we offer by visiting our ___ (clicking this link will open a new window). We are open to discussions about flexible working. Whether its a job share, part time, compressed hours or another working arrangement. Please reach out to us to discuss what works best for you. It is anticipated that a hybrid working pattern can be adopted for this role, where you can work from home and the office. However, as this role is contractually aligned to our Milton Keynes office some attendance in the office will be required in response to business needs. Wed expect this to be at least 2 days per week, but this could be more often as business needs dictate. We expect interviews to take place on either 24th or 25th June 2026. While most roles will remain open until the advertised closing date, applications may be reviewed on an ongoing basis. In some cases, vacancies may close earlier if a sufficient number of suitable applications has been received and equality impacts have been appropriately considered. All roles will remain advertised for a minimum of one week before any early closure is implemented. If you have started an application or were in the process of applying when the advert closed, we encourage you to get in touch. We are committed to understanding individual circumstances and can offer further support where needed, including reasonable adjustments for applicants with protected characteristics. To apply for this role please submit the following document(s): • CV

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry's most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions. Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases. At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients' lives, advancing medicine, and supporting one another in these pursuits. Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law. The primary purpose of this role is to contribute to cross functional efforts focused on applying the ImmTAX platform or other modalities to the development of novel treatments for chronic infections, including HIV and HBV and EBV-associated diseases. The team is involved in multiple stages of the drug discovery and development process, from target discovery all the way to clinical trials. Examples of key preclinical research are published in Yang H et al., Mol Ther. 2016; 24,11; Fergusson J et al., Hepatology 2020; 72,5; Wallace Z et al., Mol Ther 2024; 32, 678. The postholder will plan, design and execute experimental investigations to support the advancement of the Company pipeline, processes and technology capabilities, with guidance from their manager, ensuring that project goals are met within time and budget constraints. They will be expected to demonstrate technical proficiency, rigour in assessing their own data and that of others, scientific creativity and independent thought. This position requires participation and presentation of results at internal meetings, sharing information learned at external scientific meetings and establishing productive relationships with colleagues across Research and other departments. Key Responsibilities: • With instruction and guidance from manager - plan, design, and execute assignments to meet project goals within defined timeframes, • Execute experiments to address key scientific questions and enable project progression, utilizing range of molecular and cellular techniques including some of the following: NextGen sequencing, DD-PCR, qPCR, cell culture, flow cytometry, ELISpots, ELISAs,, • Some work will be conducted in a containment level 3 (CL3 facility) and will require handling of human viruses, • Analyse data, interpret results, and make recommendations, • Proactively expand scientific/technical knowledge in relevant fields including HIV/HBV/EBV related disease biology and drug development through review of scientific literature/ conference updates, peer to peer mentoring, and attendance at seminars/conferences in line with company strategy, • Work effectively in a matrixed team structure and as part of cross functional teams, • Participate and present results at internal meetings, • Establish relationships and possible collaborations within and outside of the company Education, Experience and Knowledge: Essential Qualifications: • PhD in molecular biology, cell biology, genomics, virology, immunology, or related discipline and 0-2 years related experience, • Alternatively, a BSc or MSc with significant work experience in relevant scientific areas Preferred Qualifications: • Knowledge/expertise of Immunology/HIV/HBV/EBV, • Flow cytometry, ELISAs, ELISpots, • Viral integration site analysis

Absolute Law Recruitment are seeking a Private Client Solicitor 2yrs+ to join an exceptional Law Firm in Surrey. You will provide high quality legal advice on the full range of private client matters whilst acting as a trusted advisor to clients. The role requires the delivery of excellent advice with the ability to guide clients on long-term strategic planning, alongside changing economic and political environments. An understanding of the legal intricacies of the following areas are desired:- • Tax and trust Work • Capital Gains Tax (‘CGT’) advice • Estate and succession planning • Inheritance Tax (‘IHT’) planning • All aspects of preparing Wills • Trust creation and trust administration • Trust tax and estate administration and tax compliance. Person specification • Ambitious and focused on developing a successful career. • Desire to develop existing expertise, experience and skills with training. • Effective time management and organisational skills and the initiative to work independently but also as part of a team. • Able to communicate and engage at all levels both internally and externally with clients and professional advisors. • Able to negotiate with and influence others. • Flexible, adaptable and positive attitude to work. • Confident in own abilities and self-motivated. • Friendly and approachable. • Displays a genu...

At our company we offer you the opportunity to become part of our team of teachers that support students who need help in their day-to-day school studies.

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we’ve learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Regional Operations Manager (South West) Pay: £45,000.00-£48,000.00 Per Anum Job Overview The Regional Operations Manager (ROM) is responsible for overseeing and optimising operational activities across designated regions. This role ensures alignment with strategic objectives, drives performance improvements, and maintains high standards of service delivery. The ROM is responsible for overseeing the day-to-day operations of our property portfolio and line managing the field teams that service the portfolio in the designated region. The role requires efficient management of staff, third party contractors, asset management, void management, and property compliance. The ROM will ensure that our properties are fully compliant as well as being safe and inspiring. Responsibilities & Duties Strategic: • Lead regional operations to achieve business targets and service excellence., • Collaborate with cross-functional teams to ensure seamless operations., • To proactively look at improvements to our maintenance and cleaning model and discuss ideas and recommendations with Head of Department and Director of Operations., • Be an integral part of the THN strategy to build our portfolio to 10,000 safe and inspiring bed spaces by 2029., • Focus on the company's social impact and identify how this can be captured across your area., • Recommend the most effective way to capture social value and keep records accordingly., • Proactively promote and deliver the company's net zero commitment, ensuring adaptation and continuous improvement. Staff Management: • Line manage field teams (maintenance operatives and cleaners). We are an inclusive employer and actively encourage people who have lived experience to apply for roles within the company., • As a Regional Operations Manager you will understand the importance of the lived experience voice within a company and how support is essential to the success of someone who has lived experience., • Recruitment - you will be responsible for recruiting replacement and new members of the regional team; this will include reviewing CVs presented to you from our People Team, conducting interviews and making decisions on candidates who is the best fit for the role. You will also be expected to implement a 4-week induction program for all new starters, embedding the company's values and mission., • Performance Management - Conduct regular performance evaluations, monthly 1-2-1s/catch ups, yearly staff appraisals. Invest in your team to ensure that you maintain a healthy culture where staff flourish., • Complaint management - Investigate complaints relating to staff performance and lead disciplinary hearings when necessary., • Financial efficiency - Scrutinise, approve, or reject expenses relating to field team activities ensuring compliance with company policy., • Holiday and absence management - Approve or decline field team holiday requests, ensuring business continuity during periods of absence. Property Maintenance, Standards & Void Management: • Data Management - Have full overview of your Region and advise the Head of Department on all key data relating to the portfolio, ensuring a consistent approach across all regions., • Policies and Procedures - In conjunction with the wider management team, Implement and monitor operational policies and procedures, • Void management - Take a proactive approach to managing all voids in the Region, in conjunction with the wider management team. Ensure properties are back in service in a timely manner as dictated by the contract and that the costs associated with damage, neglect and void loss are minimised. Conduct cost analysis exercises in areas with high void numbers to identify if it is more cost effective to instruct 3rd party contractors to carry out remediation works., • Understand the nature of voids in the region at all times and be prepared to advise on mitigation solutions for voids., • Operational efficiency - Optimise and oversee operations to ensure financial and operational efficiency., • Specifications - Understand the property specification for each contract that the company manages and ensure that property standards are maintained., • Quality control - Conduct regular quality assurance checks to ensure standards are met by field teams and 3rd party contractors., • Contract management - Source and vet new contractors, ensuring they meet the required standards before adding them to the approved contractor database using the approved process., • Conduct contractor reviews and regular contract meetings., • Ensuring we support local businesses while demonstrating full compliance and value for money (VfM)., • End of Tenancy management- Conduct property 'go back' reports post tenancy ensuring that all works are identified, costed and completed within the agreed timescales., • Compliance management - Conduct urgent Damp and Mould (D&M) investigations and reports as required, monitor progress ensuring a swift resolution in line with the requirements of Awaab's Law and company policy. Conduct Fire Risk Assessments (FRA's) across the portfolio if required by the Head of Department and manage the completion of any remedial works that are identified. Ensure that the Region has FRA qualified operatives available to carry out FRA's as required. Understand and put into practice the companies fire safety policy. Health & Safety Compliance: • Ensure all staff comply with safety regulations and are adequately equipped with Personal Protective Equipment (PPE) for their roles., • Conduct regular vehicle inspections to ensure staff maintain company vehicles according to the vehicle policy. Ensure driving times are recorded and excess hours discussed with Head of Department., • Ensure compliance with legal and safety requirements, particularly fire safety, legionella and asbestos testing and carry out risk assessments as directed., • Ensure staff fully understand COSHH and that they have the relevant COSHH sheets relating to their role., • Ensure staff wear their operational lone worker alarms at all time while on duty. Customer Satisfaction & Quality Control: • Review customer feedback and implement improvements as necessary., • Manage resident complaints swiftly, ensuring high levels of customer service. Inventory & Asset Management:, • Ensure effective use of storage units within your area and conduct regular inventories to maintain oversight of company assets. Minimise storage requirements. Reporting & Recording: • Maintain accurate records of inspections, risk assessments and staff performance., • Present reports to the Senior Leadership Team on key metrics such as property standards, voids, staff performance and customer satisfaction., • Analyse performance metrics (KPI's, SLA's) and initiate corrective actions where necessary Qualifications, Experience, Knowledge: • Strong leadership and team management skills., • Be commercial; recognising the financial and operational limitations we operate within., • Strong, confident communicator., • Experience of the Housing Health and Safety Rating System (HHSRS)., • Experience of completing fire risk assessments and a sound knowledge of legislation. Key Stakeholders Internal: • Business teams and Service / Divisional leads, • Regional teams and operational staff, • Senior management and executive leadership, • Internal departments including HR, Finance, and IT External: • Residents, • Contract commissioners and other clients, • Compliance related stakeholders Personal Characteristics: Skills Essential: • Proven track record as a Regional Operations Manager or Estate Manager covering a large portfolio preferably in a social housing or charitable setting., • At least 3 years' experience of leading and organising a dispersed field team., • Strong leadership, decision-making capabilities and team management skills., • Be commercial; recognising the financial and operational limitations we operate within., • Excellent communication and interpersonal skills - strong, confident communicator., • Experience of the Housing Health and Safety Rating System (HHSRS)., • Experience of completing fire risk assessments and a sound knowledge of relevant legislation., • Demonstrate composure under pressure and consistently make sound decisions aligned with the company's best interests, even in challenging circumstances., • Analytical mindset with attention to detail, • Excellent problem-solving abilities., • Adaptable and resilient in a dynamic environment Desirable: • Fire Risk Assessor Qualification, • Health and Safety Qualification, • Experience of carbon reduction plans, • Commitment to continuous improvement and professional development Knowledge Essential: • Knowledge of property management (including compliance) and managing a field based dispersed team. Behaviour • Highly organised and self-motivated, with the ability to work under pressure and meet tight deadlines, • A team player with a positive attitude and a commitment to delivering high-quality results, • Results driven, • Resilient, • Keen to support colleagues and ensure the business is working cohesively and to the same objectives, • Able to lead by example • We would expect you at all times to:, • act with integrity, • act with due skill, care and diligence, • act with professionalism, • be open and co-operative with colleagues We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of “expertise by experience” and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references

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