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  • Front of House Manager
    Front of House Manager
    hace 5 horas
    £14–£15 por hora
    Jornada completa
    London

    Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role Guest Experience Manager About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal—they should leave having enjoyed an unforgettable experience that keeps them coming back and recommending us to others. We're looking for an experienced, confident and passionate Guest Experience Manager to lead our Front of House team and drive exceptional hospitality standards across the restaurant. This is a hands-on leadership role for someone who thrives in a busy environment, leads by example, and understands that outstanding guest experiences are created through attention to detail, consistency and genuine hospitality. The Role As Guest Experience Manager, you will be responsible for the day-to-day management of our Front of House operation, ensuring every guest receives warm, efficient and memorable service. You'll inspire and develop your team, resolve guest concerns with confidence, maintain high operational standards, and ensure the restaurant consistently delivers the Hot N Juicy experience. Alongside service leadership, you'll also oversee key administrative and operational duties that keep the restaurant running efficiently. Key Responsibilities Guest Experience • Deliver exceptional customer service at every touchpoint., • Create memorable guest experiences that encourage repeat visits., • Build relationships with regular guests and recognise returning customers., • Handle complaints professionally and resolve issues quickly., • Monitor guest feedback and implement improvements., • Ensure restaurant presentation and cleanliness remain exceptional throughout service. Leadership • Lead, motivate and develop the Front of House team., • Conduct pre-service briefings and communicate daily priorities., • Coach staff to deliver consistently high hospitality standards., • Monitor staff performance and provide ongoing feedback., • Support recruitment, onboarding and training of new team members. Operations & Administration • Prepare and manage weekly staff rotas., • Respond to customer emails and booking enquiries., • Complete daily and weekly management reports., • Produce end-of-day (EOD) reports and analyse key performance figures., • Monitor labour costs and staffing levels., • Support stock ordering where required., • Ensure company procedures and service standards are consistently followed., • Work closely with the kitchen and management team to deliver seamless service. Compliance • Ensure all health & safety and food hygiene standards are maintained., • Complete daily operational checks., • Support opening and closing procedures., • Ensure licensing and company policies are adhered to. What We're Looking For We're looking for someone who: • Has previous experience managing a busy restaurant or hospitality venue., • Is passionate about customer service and hospitality., • Has excellent leadership and people management skills., • Remains calm under pressure in a fast-paced environment., • Is organised, proactive and solutions-focused., • Is confident using Microsoft Office, email and restaurant management systems., • Has excellent written and verbal communication skills., • Can confidently manage both operational and administrative responsibilities. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to help shape one of London's fastest-growing independent restaurant brands.

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  • General Manager
    General Manager
    hace 12 días
    £40000–£45000 anual
    Jornada completa
    Croydon

    We are seeking an experienced and motivated General Manager to lead the day-to-day operations of our busy pub. This pivotal role requires a hands-on leader with a passion for hospitality, a strong commercial mindset, and a proven track record of creating outstanding customer experiences. You will be responsible for delivering exceptional service, driving sales, managing a high-performing team, and ensuring the venue operates efficiently, safely, and profitably, while inspiring teams to achieve operational excellence and business growth. Key Responsibilities • Oversee comprehensive pub operations, including bar, food service, events, and customer service., • Lead, motivate, and develop a high-performing team, including managers, supervisors, and front-line staff., • Manage recruitment, training, scheduling, and performance of all employees., • Uphold exceptional standards of service, cleanliness, and venue presentation., • Monitor and manage financial performance, including sales, labour costs, stock control, and profitability., • Develop and implement strategies to achieve revenue and profit targets., • Ensure strict compliance with licensing laws, health & safety regulations, and company policies., • Professionally manage customer feedback and resolve issues effectively., • Plan and execute promotions and marketing initiatives to drive footfall and revenue., • Cultivate strong relationships with suppliers and the local community. Requirements • Proven experience as a General Manager, Pub Manager, or senior Hospitality Manager., • Demonstrated strong leadership and people management capabilities., • Exceptional communication and customer service skills., • Robust financial and commercial acumen., • Experience in managing stock, budgets, and labour costs effectively., • Thorough knowledge of licensing regulations and health & safety standards., • Ability to thrive and make effective decisions in a fast-paced environment., • Personal Licence Holder (desirable, but not essential). What We Offer • Competitive salary and bonus scheme., • Opportunities for career development and progression., • Staff discounts and employee benefits., • Supportive and dynamic working environment., • Ongoing training and professional development.

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  • Domicilliary Carer
    Domicilliary Carer
    hace 15 días
    £12.72–£19.2 por hora
    Jornada parcial
    London

    Domiciliary Carer Location: West Sussex (community-based, visiting clients in their own homes) Contract Type: Zero Hours Contract initially – moving to part time/full time when client base grows Hours: Flexible, including mornings, evenings, and weekends as required Driving: Full UK driving licence required About the Role We are looking for a compassionate and reliable Domiciliary Carer to join our team in West Sussex. You will be visiting clients in their own homes, providing person-centred care and support that enables them to live independently and with dignity. As a key part of their daily life, you’ll make a genuine difference to the wellbeing of the people you support. This is a zero hours contract, offering flexibility to suit your availability, with work available across the West Sussex area. Key Responsibilities Assisting clients with personal care, including washing, dressing, and grooming Supporting with medication prompting and administration as required Preparing meals and supporting clients with nutrition and hydration Providing companionship and emotional support Assisting with mobility and safe moving and handling Light household tasks such as cleaning, laundry, and shopping Accompanying clients to appointments or social activities where needed Maintaining accurate care records and reporting any changes in a client’s condition to the care coordinator Working in accordance with individual care plans and company policies Requirements A full UK driving licence and access to your own vehicle (essential — you will be travelling between client homes across West Sussex) A genuine passion for supporting others and making a difference Good communication skills, both written and verbal Ability to work independently and manage your own time effectively Reliability, empathy, and a professional attitude Willingness to undergo an enhanced DBS check Right to work in the UK Previous experience in a care or support role Desirable (but not essential) NVQ/QCF Level 2 or above in Health & Social Care What We Offer Flexible working hours to fit around your lifestyle Competitive hourly pay, with additional rates for weekends and bank holidays Paid mileage allowance Full induction and ongoing training, including manual handling and medication Support towards care qualifications A supportive and friendly team environment Regular supervision and wellbeing check-ins We are an equal opportunities employer and are committed to safeguarding the welfare of vulnerable adults. All appointments are subject to an enhanced DBS check and satisfactory references. Work authorisation: United Kingdom (required) Work Location: On the road

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  • Auto Technician Car Mechanic
    Auto Technician Car Mechanic
    hace 19 días
    £27000–£47000 anual
    Jornada completa
    Croydon

    Job Summary We are seeking a skilled Vehicle Technician to join our professional team. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of vehicles to ensure optimal performance and safety. This role offers an excellent opportunity for individuals with a passion for automotive technology and strong mechanical skills to develop their career within a dynamic environment. The position is paid and requires a commitment to quality workmanship and customer satisfaction. Responsibilities Conduct thorough inspections of vehicles to identify mechanical issues and faults. Perform repairs and maintenance tasks including engine work, brake repairs, suspension, and electrical diagnostics. Utilise hand tools and power tools effectively to carry out repairs efficiently. Document all work carried out accurately in accordance with company procedures. Test vehicles post-repair to ensure issues have been resolved and vehicles are safe to operate. Maintain a clean, organised workspace, adhering to health and safety standards at all times. Communicate clearly with customers regarding repair needs and vehicle status when required. Requirements Proven mechanical knowledge with experience in vehicle repair or maintenance. Proficiency in using hand tools and power tools safely and effectively. Strong organisational skills with attention to detail in diagnosing issues and completing repairs. Ability to work independently as well as part of a team in a fast-paced environment. Relevant qualifications or certifications in automotive technology are desirable but not essential. A valid driving licence is preferred to facilitate vehicle collection and delivery if necessary. This role is ideal for motivated individuals eager to enhance their technical skills within the automotive industry while contributing to high standards of service delivery. Job Type: Full-time Work Location: In person

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  • Office Cleaner
    Office Cleaner
    hace 1 mes
    £13 por hora
    Jornada parcial
    Bromley, London

    Location: Bromley South (cleaner preferably local to this area ) Hours: 3 hours per visit Times: After 6pm Days: Monday to Friday NO TIME WASTERS ! We are .... NOT interested in anyone thinking they can spend half the time in the job. NOT interested in students that just want the job for a month and then leaving.... DO NOT apply if you live too far away. This is preferable for local. You will not be considered if you apply when you live miles away. Job Overview We are seeking a dedicated Office Cleaner to maintain a clean and hygienic working environment within our premises. The successful candidate will be responsible for ensuring all designated areas are kept tidy, sanitary, and presentable. Experienced RELIABLE cleaners only. The position requires a reliable, trustworthy and detail-oriented approach to cleaning tasks. Smart appearance and good communication skills along with a good knowledge of spoken English. Duties Clean and sanitise office spaces, including desks, mopping and vacuuming floors, marks from internal glass; Cleaning male/female bathrooms/shower rooms/toilets and urinals; Empty rubbish bins and replace liners regularly; Maintain cleanliness of kitchen and break areas; Use appropriate cleaning equipment and chemicals safely and effectively; Follow health and safety guidelines to prevent accidents or contamination; Report any maintenance issues or damages observed during cleaning routines. Skills Previous experience in commercial cleaning; Strong attention to detail with a high standard of cleanliness; Ability to work independently with minimal supervision; Good organisational skills to prioritise tasks efficiently; Knowledge of safe handling of cleaning chemicals and equipment; Reliable with a professional attitude towards hygiene standards and confidentiality; Physical stamina to perform cleaning duties; This role is ideal for motivated individuals seeking a structured environment where their efforts contribute directly to the overall cleanliness and safety of the workplace.

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  • Support Worker
    Support Worker
    hace 1 mes
    £29061.5 anual
    Jornada completa
    South Croydon

    About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties • Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations., • Provide advice, information and support to the residents., • To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc., • Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached., • Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person., • Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion., • Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records., • Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting., • Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further., • Attend professionals meetings (where appropriate)., • Assist in the transfer of individuals between agencies and services. Health and Safety • To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility., • To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity • To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace., • To be tolerant of differences and use respectful language., • Ensure professional standards and boundaries are clear., • To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker • 5 days of work a week, • Annual Salary with the option for overtime if you wish, • Annual Salary review with the option to be suggested for a one-off bonus, • Bank Holiday extra pay, • Christmas gift card, • Pension scheme, • Predictable rota, you are able to know your days off months’ in advance, • 28 days of holiday per year, • Friendly and collaborative work team, • A team that is making a difference with extremely challenging and complex children/ young people, • Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: • Company events, • Company pension, • On-site parking, • Sick pay Physical setting: • Care home, • Residential home Shift: • 8 hour shift, • Day shift, • Night shift Work Location: In person

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  • Job Title: Patient Promoter – Conways Opticians, Sutton
    Job Title: Patient Promoter – Conways Opticians, Sutton
    hace 2 meses
    £15 por hora
    Jornada completa
    Sutton

    Are you a people person with a passion for promoting health and well-being? Do you have the confidence and charisma to strike up a conversation with anyone you meet? If you enjoy engaging with people, making connections, and helping others, we want YOU to join our team at Conways Opticians in Sutton! About Conways Opticians: Conways Opticians is not your average optician. We believe in providing top-tier eye care with a personal touch. Our mission is simple: to help our community see better and live better. As a Patient Promoter, you’ll be at the heart of that mission—helping our local community understand the importance of eye health while promoting our services with enthusiasm and professionalism. The Role: As a Patient Promoter at Conways Opticians, you will be an essential part of our customer journey, engaging with passing foot traffic to raise awareness about the importance of eye exams and encouraging people to book their appointments with us. Your primary goal is to spark conversations, educate, and generate bookings—all while standing outside our store on the vibrant high street of Sutton. Key Responsibilities: Engage with passers-by: Warmly approach and engage people walking by, sparking conversations about the importance of eye health and the benefits of regular eye exams. Promote our services: Enthusiastically communicate our eye care services and book appointments for eye exams on the spot. Generate appointments: Create a buzz by effectively encouraging potential patients to schedule their eye exams, helping us grow our customer base. Customer service excellence: Provide outstanding customer service by being informative, friendly, and approachable at all times. Represent Conways: Be a positive ambassador of our brand by embodying our values and commitment to eye care. What We’re Looking For: Great Communication Skills: You must be confident and able to engage with a wide variety of people in a friendly and professional manner. Outgoing Personality: We need someone who’s comfortable talking to strangers, approachable, and full of energy. Customer Service Excellence: You should have a knack for creating positive experiences and making people feel comfortable and informed. Passion for Eye Health: A genuine interest in educating others about the importance of eye exams and helping them understand how we can improve their lives through better vision. Self-Motivated & Target-Driven: While you’ll have the flexibility to work your own hours, we need someone who’s goal-oriented and driven to generate appointments. Flexibility: Part-time, full-time, or weekend hours available! We’re open to accommodating your schedule. What We Offer: Competitive Pay: £15 per hour, with bonuses based on performance. Flexible Hours: Work hours that fit around your schedule—whether that’s part-time, full-time, or just weekends, we’re happy to accommodate. Supportive Environment: Join a dynamic, friendly, and passionate team that’s committed to supporting you in your success. Opportunity to Grow: As we expand, there are plenty of opportunities for career progression within the company. Why Join Us? Be part of a forward-thinking optician that puts the customer at the heart of everything we do. Work in a Vibrant Area: Sutton’s high street is the perfect place to interact with a variety of people, ensuring no two days are the same! Make a Real Difference: You’ll help people understand the value of their vision and encourage them to take action towards better eye health. If you’re ready to take the first step in an exciting new role, where you’ll be on the frontlines of real, impactful change, apply now to join the Conways Opticians family!

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  • Restaurant Manager
    Restaurant Manager
    hace 2 meses
    £30000–£38000 anual
    Jornada completa
    Thornton Heath

    JOB TITLE: Bar /Restaurant Manager – Mzuri Lounge (Afro-Caribbean Venue) LOCATION: London (On-site) SALARY: £30,000 – £38,000 + Performance Bonus JOB TYPE: Full-time, Permanent About Mzuri Mzuri Lounge is a premium Afro-Caribbean hospitality venue focused on delivering high-quality food, exceptional drinks, and a vibrant customer experience. We are building a strong team and are looking for a hands-on Bar Manager to lead and take ownership of our bar operations. The Role As Manager, you will be responsible for the day-to-day running of the bar, ensuring excellent service, strong team leadership, and tight control of stock and costs. This is a key role with real responsibility and the opportunity to grow with the business. Key Responsibilities Oversee daily bar operations from opening to closing Lead, train, and manage bar staff Create staff rotas aligned to business demand Maintain high standards of drink quality and service Manage stock, ordering, and supplier relationships Control wastage and maintain strong gross profit margins Deliver an excellent customer experience Support events, DJs, and busy service periods Ensure compliance with licensing and health & safety regulations Requirements Proven experience as a Bar Manager or Assistant Manager ready to step up Experience in a busy bar, lounge, or nightlife environment Strong leadership and team management skills Good understanding of stock control and cost management Ability to work under pressure in a fast-paced setting Professional, reliable, and well-presented Personal Licence (Preferred) Holding a valid Personal Licence is preferred Candidates without one must be willing to obtain it Salary & Benefits £30,000 – £38,000 depending on experience Performance-based monthly bonus (linked to revenue and cost control) Opportunity to grow with the business Working Hours Day, evening, and weekend shifts required Monday off (fixed day off) Friday and Saturday availability is essential Flexibility based on business needs Trial Shift Requirement Shortlisted candidates will be required to complete a paid trial shift prior to any offer being made. This will allow both the candidate and Mzuri to assess suitability for the role in a real working environment. How to Apply Please apply with your CV and a short note including: Your relevant experience Your availability Whether you hold a Personal Licence Screening Questions Do you hold a valid Personal Licence? (Yes / No / Willing to obtain) How many years of bar management experience do you have? Have you worked in a high-volume bar or nightlife venue?

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