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  • Guest experience manager
    Guest experience manager
    13 days ago
    £14 hourly
    Part-time
    London

    Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal. They should leave having had an experience they want to talk about and return to again and again. We are seeking an experienced and passionate Guest Experience Manager to lead our Front of House operation and champion exceptional hospitality standards throughout the restaurant. This is a hands-on leadership role for someone who understands that guest experience goes beyond service and is about creating memorable moments, anticipating needs and building genuine relationships with guests. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required, • Weekend working is essential, • The successful candidate will be expected to work most weekends due to the nature of the business, • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance Essential Experience Applicants must have: • Previous experience within hospitality management, • Strong guest experience or customer experience background, • Experience leading and developing Front of House teams, • Experience dealing with guest complaints and service recovery, • Excellent communication and interpersonal skills, • A strong understanding of premium hospitality standards, • Confidence working in a fast paced restaurant environment Hospitality Experience Required We are looking for someone who truly understands hospitality. This means: • Greeting every guest warmly and creating a welcoming atmosphere, • Anticipating guest needs before they ask, • Understanding special occasions and making them memorable, • Building rapport with returning guests, • Creating a seamless dining journey from arrival to departure, • Leading by example and inspiring the team to deliver exceptional service every day Key Responsibilities Guest Experience • Lead the guest journey and ensure every guest receives outstanding service, • Handle guest concerns professionally and effectively, • Monitor guest feedback, reviews and implement improvements, • Create memorable experiences that encourage repeat visits, • Drive service standards across the restaurant Team Leadership • Lead, coach and motivate the Front of House team, • Conduct training and regular performance conversations, • Manage staff attendance, punctuality and standards, • Ensure company policies and procedures are followed, • Foster a positive and professional team culture Operational Responsibilities • Oversee daily Front of House operations, • Manage reservations and table management systems, • Work closely with kitchen and bar teams to ensure smooth service, • Ensure restaurant presentation standards are maintained at all times, • Support rota planning and labour management where required What Success Looks Like Success in this role means: • Guests consistently receive exceptional service, • Positive online reviews and guest feedback increase, • Strong staff morale and low turnover, • Smooth and efficient service periods, • High standards are maintained every day, • Guests leave saying, "That was an experience, not just a meal." Why Join Us Hot N Juicy Shrimp LDN is entering an exciting new chapter, focusing on elevated, adult-centred dining experiences, memorable hospitality and continued growth. This is an opportunity to help shape the future of our guest experience and become a key part of our leadership team. If you are passionate about hospitality and believe every guest deserves an unforgettable experience, we would love to hear from you.

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  • Domicilliary Carer
    Domicilliary Carer
    18 days ago
    £12.72–£19.2 hourly
    Part-time
    London

    Domiciliary Carer Location: West Sussex (community-based, visiting clients in their own homes) Contract Type: Zero Hours Contract initially – moving to part time/full time when client base grows Hours: Flexible, including mornings, evenings, and weekends as required Driving: Full UK driving licence required About the Role We are looking for a compassionate and reliable Domiciliary Carer to join our team in West Sussex. You will be visiting clients in their own homes, providing person-centred care and support that enables them to live independently and with dignity. As a key part of their daily life, you’ll make a genuine difference to the wellbeing of the people you support. This is a zero hours contract, offering flexibility to suit your availability, with work available across the West Sussex area. Key Responsibilities Assisting clients with personal care, including washing, dressing, and grooming Supporting with medication prompting and administration as required Preparing meals and supporting clients with nutrition and hydration Providing companionship and emotional support Assisting with mobility and safe moving and handling Light household tasks such as cleaning, laundry, and shopping Accompanying clients to appointments or social activities where needed Maintaining accurate care records and reporting any changes in a client’s condition to the care coordinator Working in accordance with individual care plans and company policies Requirements A full UK driving licence and access to your own vehicle (essential — you will be travelling between client homes across West Sussex) A genuine passion for supporting others and making a difference Good communication skills, both written and verbal Ability to work independently and manage your own time effectively Reliability, empathy, and a professional attitude Willingness to undergo an enhanced DBS check Right to work in the UK Previous experience in a care or support role Desirable (but not essential) NVQ/QCF Level 2 or above in Health & Social Care What We Offer Flexible working hours to fit around your lifestyle Competitive hourly pay, with additional rates for weekends and bank holidays Paid mileage allowance Full induction and ongoing training, including manual handling and medication Support towards care qualifications A supportive and friendly team environment Regular supervision and wellbeing check-ins We are an equal opportunities employer and are committed to safeguarding the welfare of vulnerable adults. All appointments are subject to an enhanced DBS check and satisfactory references. Work authorisation: United Kingdom (required) Work Location: On the road

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  • Office Cleaner
    Office Cleaner
    1 month ago
    £13 hourly
    Part-time
    Bromley, London

    Location: Bromley South (cleaner preferably local to this area ) Hours: 3 hours per visit Times: After 6pm Days: Monday to Friday NO TIME WASTERS ! We are .... NOT interested in anyone thinking they can spend half the time in the job. NOT interested in students that just want the job for a month and then leaving.... DO NOT apply if you live too far away. This is preferable for local. You will not be considered if you apply when you live miles away. Job Overview We are seeking a dedicated Office Cleaner to maintain a clean and hygienic working environment within our premises. The successful candidate will be responsible for ensuring all designated areas are kept tidy, sanitary, and presentable. Experienced RELIABLE cleaners only. The position requires a reliable, trustworthy and detail-oriented approach to cleaning tasks. Smart appearance and good communication skills along with a good knowledge of spoken English. Duties Clean and sanitise office spaces, including desks, mopping and vacuuming floors, marks from internal glass; Cleaning male/female bathrooms/shower rooms/toilets and urinals; Empty rubbish bins and replace liners regularly; Maintain cleanliness of kitchen and break areas; Use appropriate cleaning equipment and chemicals safely and effectively; Follow health and safety guidelines to prevent accidents or contamination; Report any maintenance issues or damages observed during cleaning routines. Skills Previous experience in commercial cleaning; Strong attention to detail with a high standard of cleanliness; Ability to work independently with minimal supervision; Good organisational skills to prioritise tasks efficiently; Knowledge of safe handling of cleaning chemicals and equipment; Reliable with a professional attitude towards hygiene standards and confidentiality; Physical stamina to perform cleaning duties; This role is ideal for motivated individuals seeking a structured environment where their efforts contribute directly to the overall cleanliness and safety of the workplace.

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  • Field Sales Representative
    Field Sales Representative
    2 months ago
    £14–£35 hourly
    Part-time
    London

    Location: South-East London — Forest Hill, Sydenham, Honor Oak, Crystal Palace, Dulwich (postcodes SE21, SE22, SE23, SE26, SE6 and surrounding) Pay: £14/hour base + £ per qualified lead + £ per conversion. Top performers earn £25-30/hour effective. Hours: Flexible part-time. Weekends and weekday early-evening shifts. 12-30 hours/week typical. About Snoots We're an independent vet practice changing how vet care works. Six clinics across London, including our newest on Dartmouth Road, Forest Hill. Members pay £33/month for unlimited primary care — no per-visit fees, no surprise bills, WhatsApp access to a real vet seven days a week. We're growing fast and we're looking for people who can help us reach pet owners in our local community. About the Role You'll be talking to dog owners in parks, on dog walks, and at local events around Forest Hill. Your job is to introduce them to Snoots, capture their interest, and sign them up to hear more. This is a sales role — not just leafleting — and the people who do well in it are the ones who can hold a friendly five-minute conversation with a stranger and leave them genuinely curious. A typical shift looks like: • 4-6 hours in a local park (Mayow Park, Horniman Gardens, Crystal Palace Park, Dulwich Park, Hilly Fields), • Approaching dog owners with a short, friendly opener, • Explaining what Snoots is and why their pet might benefit, • Capturing their email and pet details on your phone (we'll provide the form), • Handing out a welcome bag with a flyer, treats, and branded poo bags What You'll Do • Approach dog owners in a friendly, respectful way and start a short conversation, • Explain Snoots clearly and confidently — we'll train you on the pitch, • Handle common objections (price, "I have a vet," lock-in) honestly, • Capture contact details from interested prospects via our mobile lead form, • Distribute branded welcome bags to every interested prospect, • Track your shifts and leads accurately, • Represent Snoots professionally — we care a lot about this What We're Looking For • Confident and warm — you're comfortable approaching strangers, but you don't push when someone says no, • Genuinely interested in pets — you don't have to own one, but you should like them, • Reliable and self-motivated — you'll often be working solo, and we trust you to manage your own time, • Comfortable outdoors — UK weather, six hours at a stretch, you're fine with it, • Tech-confident — you'll be using a phone-based lead capture form, • 18 or over (this role involves direct customer contact and data capture) Bonus points if you have: • Previous field sales, canvassing, or face-to-face fundraising experience (Greenpeace, Cancer Research, charity street fundraisers, brand promo work, Freddies Flowers / Nonna Tonda style canvassing all great), • A pet of your own, • Local knowledge of South-East London parks What We Offer • £14/hour base, paid weekly, • £ per qualified lead (someone who confirms their email — paid weekly), • £ per conversion (someone who becomes a paying member — paid monthly once they're verified), • Branded uniform, welcome bags, and phone-based tools provided, • Flexible scheduling — tell us when you can work, we'll fit shifts around you, • Top performers earn £1,000+ per week, • Real opportunity to grow with a fast-moving, founder-led business, • A team that backs you, training you actually need, and a product you'll be proud to talk about

    No experience
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  • Barista
    Barista
    2 months ago
    £13–£14 hourly
    Part-time
    Bromley

    Location: 40 Hayes street, Bromley, BR2 7LD About Us: Ruby Cafe is a cozy and inviting cafe dedicated to serving high-quality coffee and creating memorable experiences for our guests. Job Description: As a Barista at Ruby Cafe, you will be the face of our cafe, responsible for providing exceptional customer service and crafting delicious coffee beverages for our guests. You will work closely with our team to uphold our cafe's standards of excellence and create a welcoming atmosphere for our patrons. Responsibilities: Greet customers warmly and assist them in selecting coffee beverages and pastries from our menu. Prepare and serve a variety of coffee drinks according to our cafe's recipes and standards. Operate coffee machines and other coffee equipment with precision and skill, ensuring consistent quality in every cup. Maintain cleanliness and organization in the cafe, including the coffee bar, brewing stations, and seating areas. Uphold food safety and sanitation standards, including proper handling and storage of perishable items and cleaning of equipment and utensils. Engage with customers in a friendly and knowledgeable manner, answering questions about our coffee offerings and providing recommendations based on their preferences. Handle cash and credit card transactions accurately and efficiently, processing orders through our point-of-sale system. Collaborate with team members to ensure smooth operations and timely service during peak hours. Contribute to a positive work environment by supporting your colleagues and maintaining a professional demeanour at all times. Requirements: Previous experience as a barista or in a similar customer service role is preferred. Strong attention to detail and ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills, with a friendly and approachable demeanour. Ability to work well independently as well as part of a team, contributing to a positive and collaborative work environment. Benefits: Guaranteed tips and opportunities for performance-based bonuses. Free lunch and employee discounts on food and drinks from the cafe Opportunities for advancement and career development within our cafe team. A supportive and inclusive work environment that values diversity and teamwork. Ruby Cafe is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.

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