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  • Bartender
    Bartender
    hace 1 día
    £12.71 por hora
    Jornada completa
    London

    At Lucky Voice, we specialize in the "great night out." Whether it’s unrivalled private room karaoke, a perfectly mixed cocktail, or great food, we’re in the business of making memories. We are constantly looking for ways to innovate the guest experience—and that starts with an incredible team behind the bar. The Role: Bartender We’re looking for a bartender who brings more than just technical skill to the rail. We want someone upbeat, friendly, and capable of maintaining a high standard of service while keeping the atmosphere fun. You’ll be the engine room of the venue, crafting delicious drinks and ensuring every guest feels the Lucky Voice energy. What you’ll bring to the bar: • Craft & Consistency: You take pride in every drink you pour and understand that speed and quality go hand-in-hand., • Energy & Initiative: You’re proactive, passionate about your craft, and take ownership of the bar environment with enthusiasm., • The "Human" Touch: You are kind, approachable, and treat every guest and colleague with honesty and integrity., • Adaptability: You’re a team player who thrives in a fast-paced environment (including late-night and early-morning finishes). What’s In It For You? We believe in rewarding the people who make the magic happen. • Pay: £12.71 per hour + 100% of Tronc., • Well-being: Access to our Employee Assistance Program and a dedicated Rewards/Discount platform., • Culture: Monthly staff drinks, socials, and two legendary Christmas parties. Perks: • Free karaoke hire for you., • 20% Friends & Family discount on room hire., • 20% off all food, drinks, merchandise, and home kits.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    hace 2 días
    £35000–£38000 anual
    Jornada completa
    London

    About Us At Lucky Voice, we believe that pleasure is something to be taken seriously! We have a phenomenal time delivering unforgettable nights out centered on unrivalled private-room karaoke, delicious drinks, and tasty food. It is a place where people come to let their hair down, have fun, belt out some tunes, and switch off from reality, creating moments everyone enjoys and remembers forever. Job Overview We are seeking an experienced, talented, high-energy Assistant General Manager (AGM) to assume day-to-day responsibility for the operational management of our Lucky Voice venue, deputizing in the absence of the General Manager while actively supporting the delivery of our wider company strategy. In this role, you will lead by example and ensure that all guests have memorable moments, fun, and enjoyment as part of their experience within our venue. Our Core Values: • Be Fun Be Kind, • Driven to Deliver, • Treasure the Touch Points, • Work Brilliantly Together Key Responsibilities • Guest Experience: Maintain venue product quality and appearance; promote guest recognition and handle daily feedback to foster an environment focused on guest-centricity., • Commercial Development: Plan and execute short-term business objectives, support bookings coordination to maximise yield, and evaluate sales/marketing promotions., • Financial Control: Support the GM in the achievement of all venue budget targets and KPIs, while monitoring cash, stock, and venue assets securely., • People Management & Leadership: Lead by example, encouraging all team members to work together. Delegate authority, empower team members, handle recruitment in line with business needs, and foster a positive team atmosphere by recognising success., • Training & Development: Actively drive the onboarding, coaching, and statutory compliance training cultures for all venue team members., • Statutory Requirements: Take personal accountability for all statutory obligations, ensuring Health & Safety policies and procedures are followed, and ensure fair and equal treatment for all individuals. Skills, Experience & Abilities Required • Demonstrated excellent leadership and people management skills with a knack for getting the best out of a team in a fun and collaborative way., • Great attention to detail, organisation, planning, and administration skills., • A confident communicator who thrives working as part of a team and is passionate about going the extra mile., • A strong passion for delivering customer excellence to all our guests., • Mobility and flexibility to potentially move to an alternative venue location to gain promotion or further training. What’s In It For You? A fun, collaborative environment where you can truly thrive and develop, not to mention a few fantastic perks: • Salary: Commensurate with experience, • Holiday: 25 days, • PMI: Benenden Health, • Cycle to Work Scheme, • Travel Loan, • EAP (Employee Assistance Programme), • Generous Discount on F&B (Food & Beverage) If you want that mic drop moment, we would love to hear from you!

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  • Bartender
    Bartender
    hace 8 días
    £12.71–£15 por hora
    Jornada completa
    London

    About us: At Lucky Voice, we are passionate about delivering unforgettable nights out. From private karaoke rooms to expertly crafted cocktails and delicious food, our venues are designed to provide the ultimate social experience. We’re on a mission to give people a place to let go and create unforgettable memories, every time - and that includes our team. We are currently looking for experienced, dynamic & driven Bartenders to join our Holborn venue! If you are confident, proactive and passionate about hospitality, people and creating memorable customer experiences, we’d love to hear from you! The role: As a Lucky Voice Bartender, you bring the experience, energy and a genuine passion for delivering unforgettable guest experiences. Highly organised and a natural communicator, you inspire your colleagues to deliver excellence whilst ensuring smooth, seamless operations every shift. About you: • You have at least 1 year of experience of bartending experience, • You thrive in a fast-paced, team-oriented environment, • You have a solid understanding of the industry and stay up to date with current trends and best practices., • You bring energy, positivity and a sense of fun to the workplace, making both your team and customers feel welcome and valued. Key responsibilities • Motivate and support the team to deliver exceptional service and operational goals., • Master a thorough knowledge of all bar products., • Foster a positive, inclusive, and engaging work environment., • Identify and solve operational challenges proactively., • Proactively identify and resolve operational challenges., • Ensure targets are met and exceeded through effective planning and performance management. Please note: This role requires flexibility and late working hours. What you’ll get from us: • A competitive salary, • Bonus scheme, • 100% Tronc paid directly to you, • Company discounts, • Access to our Employee Assistance Programme, • Private healthcare, • Cycle to work scheme, • Access to Wagestream

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