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Reporting to: Social Media Manager. Stay up to date with social media trends, tools and best practices to keep Myprotein at the forefront of digital and social innovation. Manage day-to-day social media publishing schedules and campaign execution.

As Senior Brand Manager for MP Activewear, you will be responsible for bringing the brand’s campaigns, collections and product launches to life globally. Brand / Business Unit: Brand | MP Activewear. Proven experience in Brand Marketing, Creative or Go-To-Market roles, ideally within FMCG, nutriti

A leading global ecommerce group is seeking a Senior Brand Manager for MP Activewear in Manchester. This role focuses on leading marketing campaigns and product launches, ensuring strong brand storytelling across various channels. Join the team to drive innovative brand connections and make an impac

THG Nutrition is home to some of the world’s most trusted and best‑loved wellbeing and nutrition brands, including Myprotein, the world’s largest online sports nutrition brand, alongside Myvegan, Myvitamins and MP Activewear. We are THG, a global ecommerce group on a mission to be the global o

THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the worlds largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear. The Nutrition Finance function sits at the intersection of both the

THG Nutrition is home to some of the best-loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins & MP Activewear. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, M

THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear. The Nutrition Finance function sits at the intersection of both the

As Senior Brand Manager for MP Activewear, you will be responsible for bringing the brand's campaigns, collections and product launches to life globally. Role: Senior Brand Manager - MP Activewear. Why be a Senior Brand Manager for MP Activewear at THG?.

Senior Customer Experience Specialist Location: Hybrid and Didsbury, Manchester Salary: £42,084.00 to £44,299 Starting Salary £42,084.00 FTC 6 months / Full time / 35 hours per week Agile working (Flexitime) with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness, and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues, and partners. Southway values diversity in all aspects of its communities and operations. About the Role At Southway, our dedication to customers and communities is at the heart of everything we do. We are looking for a Senior Customer Experience Specialist to join our team on a six-month fixed-term contract. In this role, you will lead on repairs-related Stage 2 complaints, as well as other complex, high-profile, or multi-service cases. You'll use sound judgment, clear communication, and strong evidence handling to ensure fair and timely resolutions. Acting as a trusted adviser, you'll help embed a consistent, customer-focused approach across the team. Clear and effective communication with tenants and residents at every stage of their complaints journey is central to this position. You'll deliver high-quality written responses and keep in touch with tenants using their preferred communication methods and making reasonable adjustments when required. You'll champion the Housing Ombudsman's Complaint Handling Code, coaching colleagues to enhance the quality, tone, and consistency of complaint responses. Your work will help improve the overall customer experience by developing systems to deliver complaint commitments on time and to the highest standards, and by supporting colleagues in identifying lessons learned and opportunities for service improvement. What you'll be doing - Leading repairs-related Stage 2 investigations and other complex or sensitive cases. - Managing the end-to-end journey complaints journey, including ensuring all commitments are delivered in a timely way. - Coaching and advising Property Services colleagues on how to manage Stage 1 complaints. - Supporting earlier resolution and consistent practice across services. - Ensuring written responses align with the Housing Ombudsman's Complaint Handling Code. - Sharing Ombudsman decisions and embedding learning. - Supporting responses to MP and Councillor enquiries. - Monitoring satisfaction data and producing insights. - Maintaining accurate, compliant records. About you - Excellent communicator with outstanding written skills. - Experienced in complex, repairs-related complaint handling. - Calm, empathetic and resilient. - Skilled at coaching and influencing others. - Analytical with the ability to interpret data. - Organised, proactive and able to manage competing priorities. - Digitally confident with Microsoft Office and CRM systems. Why Southway? Join a values-driven organisation committed to fairness, community impact and continuous improvement. In this six-month fixed-term role, you'll help improve services and the customer journey for residents. Closing Date: 31 March 2026 Interview Date: TBC Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview

Customer Hub Advisor Location: Didsbury, Manchester Salary: £29,158 to £30,693 per annum (Starting salary £29,158) Full Time / 35 hours per week / Perm & FTC Currently between 08:00 and 17:30 Monday - Friday Agile working with 3 Days per week in the Office (Office Based throughout training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Customer Hub The Customer Hub is the first point of contact for all inbound customer enquiries, the majority of which are dealt with at first point of contact by the team. Our Hub Advisors are trained to be able to offer advice and guidance on a range of housing related issues and the calls that we receive can often be challenging or complex in nature. We have three specialised teams within the Hub, Repairs, Tenancy and Customer Experience with each team specialising in a range of tasks. Additionally, this team carry out a wide and varied range of administrative tasks related to the delivery of our core landlord services. These include specialist tasks such as: * Tenancy: processing rehousing housing applications, setting up payment plans for arrears * Repairs: Repairs Planning, and Scheduling, Repairs Admin Tasks. * Customers: Dealing with digital transactions including social media, Complaints and MP and Councillor Enquiries. We recognise that this is demanding role that extends beyond basic call handling and feel that the competitive salary reflects the complex nature of these positions. Candidates * We are seeking enthusiastic and motivated individuals who can demonstrate a successful track record of customer service expertise. The post holder will be expected to have good written, verbal communication & telephony skills, be customer focused and willing to work flexibly in a changing environment. Experience of planning repairs and planning and coordinating diaries is desirable. • Closing Date: Friday 10 April 2026 * Interviews: TBC Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. For an informal discussion, please contact Tricia Woollam, Customer Hub Manager, on (phone number removed) or email Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are from an Ethnic Minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview