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Based in Luton, Bedfordshire Day shifts only or Night shifts only (no rotation) 4 days on, 4 days off shift pattern Salary: £30,576 – £31,000 DOE additional earning potential through overtime We’re looking for a Customer Service Coordinator to join our team – an excellent opportunity to start or grow your career in a fast‑paced contact centre environment. As part of our 24/7 Service Delivery team, you’ll handle high‑volume customer calls, monitor situations in real time, log information accurately, and ensure issues are resolved or escalated quickly and professionally. You’ll be the first point of contact for customers, staff, and contractors, always delivering a calm and consistent service. Joining a newly established team within an employee‑owned business, you’ll benefit from strong training, progression opportunities, and long‑term career development in a structured contact centre environment. As a Customer Service Coordinator, you’ll: * Handle high‑volume inbound and outbound calls, including welfare, safety, and check‑in calls * Act as the main point of contact for customers, staff, and contractors, providing clear information and reassurance during incidents * Accurately log all calls, incidents, and interactions, producing clear notes and reports using call‑logging and case‑management systems * Follow call‑handling scripts, procedures, and escalation routes; assess urgency, categorise incidents, and escalate when required * Coordinate responses with operational teams, management, and emergency services * Monitor service activity and staffing coverage across multiple contracts * Maintain high standards of customer service, confidentiality, data protection, compliance, and performance targets As a Customer Service Coordinator, you’ll have: * Call Centre or Customer Service Experience – Desirable but not essential * Confident communicator, professional telephone manner with excellent verbal and written skills * Able to use multiple systems, including Microsoft Office and call‑handling software * Accurate and thorough when logging information during live calls * Ability to work a 24/7 shift pattern, including days OR nights, weekends, and 12‑hour shifts * SIA CCTV Licence – Essential or willingness to obtain within the first three months (training provided) What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: * Employee Ownership – You are part of our success! * 20 days holiday (accrued and pro-rata) * NEST pension scheme enrolment * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security and vetting clearance (DBS) is required for this role, and you must be able to provide a minimum 5‑year checkable work and/or education history

Based in Luton, Bedfordshire Day shifts only or Night shifts only (no rotation) 4 days on, 4 days off shift pattern Salary: £30,576 – £31,688 DOE additional earning potential through overtime We are looking for an experienced contact centre professional to step into a supervisory role within a fast-paced, high-volume call centre environment, supporting customers through inbound and outbound communications. As a Customer Service Supervisor, you’ll lead and support our Call Centre Advisors, acting as the key escalation point while ensuring service levels and quality standards are consistently met. Operating 24/7, our call centre is central to supporting customers and operational teams. Joining this newly established team within an employee‑owned business gives you the opportunity to shape our culture, implement best practice, and grow your career in a structured contact centre environment. As a Customer Service Supervisor, you’ll: * Handle high‑volume inbound and outbound calls, including welfare, safety, and check‑ins * Act as the main contact for customers, staff, and contractors, providing clear guidance during incidents * Log all calls and incidents accurately and produce clear, compliant reports * Follow scripts, procedures, and escalation processes, assessing urgency and escalating where needed * Coordinate responses with operational teams, management, and emergency services * Monitor service activity and staffing coverage across multiple contracts * Maintain high standards of customer service, confidentiality, data protection, and compliance As a Customer Service Supervisor, you’ll have: * Call Centre or Customer Service Experience – Desirable but not essential * Confident communicator, professional telephone manner with excellent verbal and written skills * Able to use multiple systems, including Microsoft Office and call‑handling software * Accurate and thorough when logging information during live calls * Able to work a 24/7 shift pattern, including days OR nights, weekends, and 12‑hour shifts * SIA CCTV Licence – Essential or willingness to obtain within the first three months (training provided) What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: * Employee Ownership – You are part of our success! * 20 days holiday (accrued and pro-rata) * NEST pension scheme enrolment * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security and vetting clearance (DBS) is required for this role

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes , and our aim is to make sure that no-one has to face a mental health problem alone. Community Connector (Mental Health Resilience Worker) Post no: 654 Working base: Dunstable CMHT (Community Mental Health Team) LU5 Occasional cover at Leighton Buzzard Contract type: Permanent Salary: £26,600 per annum Hours: 37 hours per week, Monday to Friday Thank you for your interest in this exciting role as a Community Connector. About the Service We work under the supervision of the NHS Community Mental Health Teams (CMHT) across Central Bedfordshire, Luton and Bedford, employed and managed by Mind BLMK, who receive funding for this transformational offer. We are privileged to be able to work holistically with people who are under the CMHT, struggling with a range of mental health issues. Our service users are people with a range of mild/moderate/severe mental health diagnosis of anxiety, depression, paranoid schizophrenia, bipolar, EUPD, BPD, substance misuse including alcohol and people with suicide ideation. Often people present with high risks and once we take them onto our caseload we support them in managing their symptoms to reduce risk and to enable them to access wellbeing tools and services, leading to improved mental wellbeing and a better quality of life. About the Role Community Connectors work as part of an integrated, blended mental health offer to support people, for approximately a 6 - 12 week duration, with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence. This role will involve working as part of a multi-disciplinary team with statutory, third sector and NHS colleagues to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role. A typical day in the life as a Community Connector: 9.15 11.30: Attend MDT discuss a number of patients and treatment. This is a weekly meeting at each CMHT for reviews of those under the CMHT and includes people who are currently on the mental health wards and individuals under a section. Discuss any high risk cases and next steps. Discuss those who are ready for discharge. 11.30 12:15: Add notes to database - that have been taken during the meeting reporting on the discussion and outcome for patients (this includes identifying next steps for professionals and tasks which the admin team need to follow up on). 12.15 13.15: First Initial assessment with a new service user introductions and getting to know them. Discuss goals and what recovery means to them. Carry out a dialog+ (diagnostic tool). Clarify areas for signposting and discuss wellbeing practical support. 13.15 13.45: Lunch break 3.45 14.30: Signposting for service user Update data base with notes from the initial assessment and upload any documents sent to services for the new service user. 14.30 15.30: Meeting with service user in local cafe. Review of goals and progress. Review any signposted services has the service user attended? How are they feeling? What has worked/not worked and what could be improved? Set goals to be worked towards by next session these could be simple practice of self-affirmation/ attending a yoga class/meditation or continuing work with P2R etc. OR more practical self-care showering/ going for a walk etc. 15.30 17.00: Catch up on admin tasks; respond to new referrals; call service users to book in appointments or to offer any well-being check-ins. Entitlements/benefits: 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata) Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%) Health Plan with a wide variety of benefits Discounts available through Blue Light Card & Tickets for Good In-house and external Learning and Development as appropriate for the role. Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working) If you have a passion for working in mental health and possess the required skills, we would love to hear from you. Closedown: 5pm on Friday 8th May 2026 Please note: We reserve the right to close this advert early if enough suitable applicants apply Start date: ASAP Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are an equal opportunities employer and welcome applications from all sections of the community. Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008. If you need any adjustments during the recruitment process, please let us know. Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check. No agencies please. TPBN1_UKTJ

Product Owner – Member Retirements at Nest Pensions. Nest is the UK’s largest workplace pension scheme with over £50 bn in assets under management and over 12 million customers. Nest is an award‑winning workplace pension scheme, the largest in the country.

Nest offers one of the strongest benefits packages in the performance marketing industry. Paid Media Creative Strategist – Nest Commerce. Nest Commerce is one of the UK’s fastest-growing performance marketing agencies, built for ecommerce and retail brands.

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Care Assistant - Care Home - West Parley.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories

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As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Shifts: Flexible - full-time, part-time, evenings, weekends.Location: Brighton and surrounding areas .Driver required: Yes - full UK licence and access to your own vehicle.We're sorry, but we do

All candidates should make sure to read the following job description and information carefully before applying.Shifts: Flexible - full-time, part-time, evenings, weekends.Driver required: Yes - full UK licence and access to your own vehicle.We're sorry, but we do not currently offer sponsorship to

Care Assistant - Make Every Moment Matter.Location: Hawkhurst and nearby areas.Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.Hours: 7am until 3pm, 2pm until 10pm.Other hours available covering sickness and holidays.What if y

Ready to make your application Please do read through the description at least once before clicking on Apply.Shifts: Flexible - full-time, part-time, evenings, weekends.We're sorry, but we do not currently offer sponsorship to applicants.With 14,000 colleagues across 32 care companies, we have one

Care Assistant - Make Every Moment Matter.Location: Exeter + Nearby Areas.Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Hours: Flexible shifts to suit you (Full-Time, Part-Time, Evenings & Weekends).We're sorry, we do not cur

Company Description Care Assistant Pay: £12.Shifts: Various shifts available, weekend availability is required Locati on: Broadstairs and surrounding areas Driver required : Yes.Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Vanta Staffing are recruiting for a number Warehouse Operatives to work for our client based in the Reading area.This will involve general warehouse work

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Accounts Payable / Receivable Assistant.Abbots Care is an award-winning domiciliary community care provider in Hertfordshire with a CQC rating of Outstanding.Abbots Care has been operating for over 30 years and prides itself on delivering the highest standard of care to individuals in the comfort of

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional safety, trust, and consistent daily r

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SeniorSupport Worker (NO SLEEP INS).Up to £37,440 per annum (plus opportunity for overtime at 1.Our client already holds a huge presence in the children's residential caresector andis rapidly growing,specialising in children with complexsupport needs such asautism, challenging behaviour and learnin

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Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common.Were hard-working, focused, and reliable.Just like you! As a Warehouse Operative in our Recycling department, youll help keep our warehouses running smoothly, making sure recyclables are processe

About the role We’re looking for new carers for part time hours in our Woodingdean area that are available to work some of, or all of the following hours.Females only due to the nature of personal care .The individuals we are looking for will be kind, empathetic and reliable to support adults in

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Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope , Courage , Together and Responsive and want to be part of our mission to create opportunities for individuals

Company Description At CCH Group, were more than a care provider were a passionate community dedicated to driving the sector to new heights with a history of doing so.Founded in 2009, weve grown into the nations largest care company, with over 260 locations and 14,000 care professionals delivering 1

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