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  • Head of IT Infrastructure
    Head of IT Infrastructure
    hace 2 días
    Jornada completa
    London

    HEAD OF IT INFRASTRUCTURE - LONDON HQ As Head of IT Infrastructure, you will be the operational anchor of the team: owning the infrastructure and security estate across all 28 properties, managing a small internal team, and working closely with the VP of IT to shape the direction of the function as it grows. This role suits someone equally comfortable reading a switch config and running a team meeting, ready to take on real ownership in a fast-moving business. Based in our London Bridge office 5 days a week, with occasional travel to European properties when required. THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We're on an exciting journey - step on stage and play your part. THE WORK IN YOUR HANDS Team & Operational Leadership Serve as the operational day to day lead for the IT team, acting as the VP of IT's right hand Manage and develop a small team of property IT technicians Act as a key point of escalation for property teams and hotel operations across the estate Run the weekly IT operational rhythm: incident review, workload prioritisation, team check-ins Step up as VP IT cover when required, including stakeholder and executive-level escalations Build the processes and culture that make the team reliable and scalable Network & Connectivity Own the network infrastructure across all properties: switching, routing, VLANs, and Wi-Fi platforms Manage ISP and network provider relationships, holding them to SLA Lead circuit provisioning and fault resolution for new openings and existing sites Evaluate connectivity performance across the portfolio and lead improvement initiatives Cloud Infrastructure & Endpoints Own the Azure and Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams Manage the endpoint estate across corporate and property devices Maintain and evolve backup and disaster recovery arrangements for Tier 1 systems Support pre-opening IT builds end to end: network, telephony, CCTV, access control, AV and TV Security Operations Own day to day security operations: email security, endpoint detection and response, and threat monitoring Manage the MDR platform and act as first responder on security incidents Lead phishing and social engineering incident response, including guest data breach coordination Drive the security awareness training programme across the business Manage MFA, conditional access policies, and identity governance across M365 Supplier & Vendor Management Own operational relationships with managed network and technology providers, holding them to SLA Manage cloud telephony, IPTV/casting platforms, access control and CCTV infrastructure operationally Support the VP of IT in contract reviews, renewals, and supplier rationalisation decisions Documentation & Knowledge Build and maintain infrastructure documentation, network diagrams, and system runbooks Establish IT operational processes and embed them consistently across the team Ensure institutional knowledge is captured, structured, and accessible Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY · Infrastructure and security leadership · Team development and technical mentoring · Operational ownership and accountability · Stakeholder communication across technical and non-technical audiences · Incident management and outage communication · Cross-functional collaboration · Strong technical credibility in enterprise environments YOUR PROVEN TRACK 6+ years in IT infrastructure or network engineering, with clear progression into a senior or lead position Hands-on networking: Cisco or equivalent switching and routing, VLANs, Wi-Fi controller platforms Strong working knowledge of Azure and Microsoft 365: Entra ID, Intune, Defender, Exchange Online Direct experience leading and developing a small technical team Hands-on experience managing phishing, endpoint compromise, and data breach incidents Proven ability to manage competing priorities across a multi-site environment Able to work autonomously, prioritise effectively, and make sound decisions without constant escalation Desirable Multi-site or hospitality IT background: PMS integration, guest Wi-Fi, door access, F&B systems Experience with MDR platforms: Huntress, CrowdStrike, SentinelOne, or similar Cloud telephony deployment or management experience ITIL Foundation or above, applied in a real operational environment Pre-opening or greenfield IT build experience Scripting or automation: PowerShell, Python European language: German, French, Czech, or Spanish WHAT WE LOOK FOR We're here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you're comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you'll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact

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  • Head of Sales
    Head of Sales
    hace 3 días
    Jornada completa
    London

    CodeCasa Studios builds powerful tools for ecommerce businesses, online merchants, and WordPress/WooCommerce store owners. Our flagship products include Casa Signals — a comprehensive analytics, customer intelligence, SMS/email automation, and revenue recovery platform for WooCommerce — along with Casa Payments and other digital tools designed to help businesses grow revenue, improve conversions, and operate more efficiently. We’re looking for a confident, driven Head of Sales to join our early-stage team and play a pivotal role in scaling the company. This is a high-impact position for someone who thrives in a fast-paced startup environment and is passionate about helping ecommerce businesses succeed. The Role You will lead our sales efforts end-to-end — from lead generation to closing deals and building long-term customer relationships. You’ll be the face of CodeCasa Studios, introducing Casa Signals, Casa Payments, and our growing suite of products to ecommerce brands, WooCommerce store owners, agencies, and online merchants. This is an ideal role for a motivated sales professional who enjoys outbound sales, running demos, building trust with decision-makers, and consistently closing deals. Responsibilities • Generate a consistent pipeline of qualified leads through outbound email, LinkedIn outreach, cold calling, networking, and strategic partnerships., • Sell Casa Signals and Casa Payments to WooCommerce and WordPress store owners, as well as other CodeCasa products to suitable businesses., • Book and deliver compelling product demos, clearly articulating the value around revenue recovery, advanced analytics, marketing automation, and operational efficiency., • Manage the full sales cycle: follow up with prospects, handle objections, negotiate, and close deals., • Maintain accurate records and pipeline visibility in the CRM., • Collaborate with the product and marketing teams by sharing customer feedback, objections, and market insights., • Identify and develop partnership opportunities with ecommerce agencies, WordPress developers, and industry consultants., • Continuously refine sales scripts, pitches, objection handling, and processes to improve performance. What We’re Looking For • Proven sales experience (ideally in SaaS, ecommerce, payments, marketing software, or digital tools)., • Confidence communicating with business owners and decision-makers., • Strong written and verbal communication skills., • Self-motivated with a strong work ethic and target-driven mindset., • Comfortable with outbound sales, cold outreach, and consistent follow-up., • Ability to quickly understand software products and explain complex features in simple, benefit-focused terms., • Experience selling to ecommerce or WooCommerce businesses is a strong advantage. Nice to Have • Familiarity with WordPress, WooCommerce, Shopify, or other ecommerce platforms., • Experience selling payment solutions, marketing automation, or analytics tools., • Existing network in the ecommerce, agency, or merchant space., • Experience using CRM systems, cold email tools, and LinkedIn Sales Navigator., • Ability to create sales collateral, outreach sequences, or proposals. What Success Looks Like • Consistently generating qualified leads and booking relevant demos each week., • Meeting or exceeding revenue targets through new customer acquisitions., • Building a clean, well-managed sales pipeline with strong CRM discipline., • Delivering valuable feedback that helps shape product direction and marketing messaging. This position is remote and you may be required to travel around the UK & even Europe depending on the business needs to close deals and meet with clients.

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  • Azure Platform Engineer / Cloud Operations Architect
    Azure Platform Engineer / Cloud Operations Architect
    hace 14 días
    £45000–£55000 anual
    Jornada completa
    London

    Overview We are seeking an experienced Azure Platform Engineer / Cloud Operations Architect to join our dynamic IT team. This role involves designing, implementing, and maintaining cloud infrastructure solutions across multiple platforms including Azure, AWS, Google Cloud Platform, and OpenStack. The successful candidate will play a pivotal role in developing scalable, secure, and efficient cloud architectures that support our organisation’s digital transformation initiatives. A strong background in service-oriented architecture (SOA), solution architecture, and cloud computing principles is essential. This position offers an exciting opportunity to work on cutting-edge cloud projects, optimise existing systems, and contribute to the development of innovative cloud-based solutions. Responsibilities • Design and implement cloud infrastructure solutions using Azure, AWS, Google Cloud Platform, and OpenStack., • Develop and maintain scalable, secure, and reliable cloud architectures aligned with organisational needs., • Collaborate with development teams to facilitate application deployment using DevOps practices and tools such as Jenkins, Terraform, Ansible, Puppet, Chef, PowerShell, Bash scripting, and Git., • Manage containerisation platforms including Docker and Kubernetes to support microservices architecture., • Integrate various web services and APIs to ensure seamless interoperability across platforms., • Oversee virtualisation environments using VMware and other hypervisors to optimise resource utilisation., • Implement automation for deployment pipelines and infrastructure management through Infrastructure as Code (IaC) tools like Terraform and CloudFormation., • Monitor system performance and security; troubleshoot issues related to cloud infrastructure or applications., • Ensure compliance with security standards by managing VPNs, firewalls, encryption protocols, and access controls within cloud environments., • Stay abreast of emerging trends in cloud computing such as SaaS, PaaS, IaaS models, IoT integration, and system design best practices. Qualifications • Proven experience in solution architecture and cloud infrastructure management across multiple platforms including Azure, AWS, Google Cloud Platform, and OpenStack., • Strong understanding of service-oriented architecture (SOA), microservices design principles, and web services (RESTful APIs)., • Proficiency in programming languages such as Java, Python, Ruby on Rails, JavaScript or PowerShell for automation and development tasks., • Extensive knowledge of operating systems including Windows and Linux environments., • Hands-on experience with containerisation tools like Docker and orchestration platforms such as Kubernetes., • Familiarity with databases including Microsoft SQL Server, MySQL/MariaDB, PostgreSQL, Oracle Database or NoSQL options like MongoDB or DynamoDB., • Experience with DevOps tools such as Jenkins, Git version control system; configuration management tools like Ansible or Puppet; CI/CD pipelines; T-SQL; Shell scripting; PowerShell; Bash scripting., • Knowledge of network security protocols including VPNs; experience managing cloud security policies is desirable., • Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert or AWS Certified Solutions Architect are advantageous but not essential. This role is ideal for a proactive professional passionate about advancing their expertise in cloud architecture while contributing to innovative technological solutions within a collaborative environment. Pay: £45,000.00-£55,000.00 per year Benefits: • UK visa sponsorship Work Location: Hybrid remote in London E16

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  • Sales Development Representative
    Sales Development Representative
    hace 1 mes
    £25000 anual
    Jornada completa
    London

    Sales Development Representative Fast-Track to Account Executive | Up to £70K+ OTE in 12 Months | Uncapped Commission Outbound Sales Development Representative (SDR) Base Salary: £25,000 OTE (Base+Target): £32,000 – £40,000 Location: Central London (Hybrid: 2 days in office, 3 days from home) Reporting to: SDR Manager 🚀 The Mission: From Pipeline Builder to Power Closer Stop "just booking meetings" and start building a career. At Connectd, we don’t just hire SDRs; we scout future Account Executives. This is a high-energy, structured pathway designed for those who want to master the art of the deal while reshaping the "future of work". 📈 Your Fast-Track Progression We hire with the clear intention of developing you into a closer. • Month 6: Senior SDR Promotion Opportunity. Level up with an increased base, improved commission, and greater pipeline ownership., • Month 12: Account Executive. Transition into a closing role with a £62k – £80k package (Base + Commission) and full revenue ownership. ⚡ The Role: Re-Engage & Re-Ignite You aren't digging through cold lists. You are re-engaging warm prospects—senior executives who have already interacted with Connectd. • The Hustle: Execute 100 outbound calls per day to maintain high momentum., • The Pitch: Deliver a concise, value-driven 5-minute qualification pitch., • The Goal: Book qualified meetings into an Account Director’s calendar or run short discovery calls to unlock missed revenue. 🛠 What You’ll Gain • Daily Live Conversations: Real-world experience with C-suite decision-makers., • HubSpot Mastery: Learn to manage a "mini-pipeline" and automate strategic follow-up sequences., • Advanced Sales Skills: Master objection handling and transition from operational execution to strategic board-level thinking. 🎁 Benefits & Culture • 💼 Private Healthcare., • 💰 Uncapped Commission & monthly incentives., • ✈️ President’s Club: Annual company holidays for top performers., • 🎯 Community: Monthly team events and networking at unique venues. Are you ready to lead the fractional revolution? Connectd is the leading platform for the fractional economy, supporting thousands of professionals as they pivot into rewarding portfolio careers. • Apply now to start your journey..

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