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  • Receptionist
    Receptionist
    1 day ago
    £16–£17.5 hourly
    Full-time
    London

    Are you ready to embark on a rewarding journey in hospitality excellence? At Firmdale Hotels, we pride ourselves on delivering unparalleled service and creating unforgettable experiences for our guests. Join us at our esteemed Dorset Square Hotel and become an integral part of our vibrant team. As a Receptionist at Dorset Square Hotel, you'll be at the forefront of our guest experience, ensuring every interaction is filled with warmth, professionalism, and impeccable service. Responsibilities: Greet guests with a warm smile and friendly demeanour, creating a positive first impression that sets the tone for their stay. Engage with guests and colleagues alike in a clear and engaging manner, ensuring their needs are met promptly and efficiently. Demonstrate meticulous attention to detail in all aspects of your work, from accurately processing reservations to maintaining a tidy reception area. Work seamlessly as part of our front office team, supporting colleagues and contributing to a positive, cohesive work environment Manage multiple tasks with ease, prioritizing effectively to ensure smooth operations during busy periods. Bring your enthusiasm and passion for hospitality to every interaction, leaving a lasting impression on our guests. What You Need: • A keen willingness to work collaboratively as part of a dynamic team., • A customer-focused mindset, dedicated to exceeding guest expectations at every opportunity., • Warmth and impeccable presentation, reflecting the high standards of Firmdale Hotels., • A passion for detail, ensuring every aspect of our guests' experience is flawless., • Enthusiasm and a positive attitude, infusing energy into everything you do. What We Offer: • Competitive hourly rate of £16 to £17.50 , inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Our very first opening, and the hotel where Tim and Kit Kemp's vision for Firmdale Hotels began, Dorset Square Hotel occupies a handsome Regency building overlooking the garden square that was once the site of Thomas Lord's original cricket ground. Set in the charming, residential heart of Marylebone, it's surrounded by some of the capital's finest independent shops, cafés, restaurants and historic buildings. At its heart is The Potting Shed, our much-loved bar and restaurant, which brings its own warmth and character to this already special address. There's a real sense of history and heritage to this place, and a warmth that comes from being where it all started. To work at Dorset Square is to be part of that story, and to help write the next chapter through the care and dedication you bring to every guest experience. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Production Assistant
    Production Assistant
    4 days ago
    £14.8 hourly
    Full-time
    London

    Hourly rate in line with London Living Wage at £14.80 p/hour. Full time up to 45 hours p/week. Based at our Islington roastery (N7 9DP) with alternating shifts 6am to 3pm and 8am to 5pm, Monday to Friday. Potential weekend shifts may be required. We have been passionate about people enjoying great-tasting and 100% traceable speciality coffee ever since we started roasting in the basement of our first restaurant sixteen years ago. Today, we're a B Corp certified roaster, supplying coffee fresh from the Loring Peregrine S70 at our North London roastery to a range of growing customers, including our restaurants and Brew Bars. The production team are our last step in supplying great tasting, well presented coffee on-time to our online, out-of-home and retail customers. They are responsible for bagging our range of roasted coffees in line with the daily production plan and our quality standards on the newly automated vertical form fill seal machine. Plus, fulfilling and packing all orders accurately and in advance of courier collections. All whilst maintaining excellent food safety standards, accurate inventory levels and stock takes. They are the problem solvers ensuring that we can deliver exceptional and consistent customer service to tight deadlines every day. Responsibilities • Bagging and packaging coffee: executing daily production plan with high attention to detail, troubleshooting any challenges with machinery, ensuring accurate packaging, batch codes and dates are applied., • Packing and fulfilling orders: picking D2C and B2B orders accurately and efficiently to support on-time despatch with delivery providers., • Stock control: maintaining accurate daily stock levels and carrying out monthly stock takes to aide cost of sales reporting and availability planning., • Machinery maintenance & cleaning: executing daily and weekly maintenance schedule in line with SOPs, troubleshooting any challenges with machinery., • Goods-in put away: organising items received into roastery into storage location and accounting for this on Unleashed inventory platform with supervisor., • Roastery floor orderliness & cleanliness: ensuring that all production items have a place and are organised well for the workflow, keeping high standards of cleanliness and tidiness on the production floor., • Health & Safety, SALSA compliance: maintaining a safe and compliant environment by wearing provided PPE & uniforms, keeping foreign objects, food, uncovered drinks and glass off production floor. Personal requirements: • Team player: You'll be working with the wider production, roasting and customer service team to keep production and fulfilment running on track, • Technically minded with experience working on automated production lines e.g. vertical form fill seal, • Strong attention to detail and ability to consistently execute our quality standards, • Self-sufficient problem solver, • Comfortable with working to tight daily courier and production deadlines, • Health & safety and food safety trained, • High standards of cleanliness and presentation, • Stock control knowledge, • Strong IT literacy, • Production or warehouse fulfilment experience To say thank you for working with us, we also offer our teams • Roastery team lunch on a Wednesday, • 50% off all food in our Brew Bars, • Dining discount when visiting our restaurants, • All of the coffee you can drink on site, • Weekly allowance of coffee for home, • Bike to work scheme, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat: on your birthday and work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • Development and career progression: 80% of all our management roles are filled internally Sustainability We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few. Diversity & Inclusion All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.

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  • Kitchen Porter
    Kitchen Porter
    9 days ago
    £12–£13 hourly
    Full-time
    London

    We are looking for exceptional Kitchen Porters staff to join our family! The Role of a Kitchen Porter is simple… to aid the Chefs and kitchen team within food preparation duties and setting up the kitchen ahead of service. Role requires Washing up, Cleaning the kitchen, food prep, any other duties the chefs require. Responsibilities:Keep the kitchen and store areas clean and tidy· Washing up, cleaning and clearing all kitchen areas· Emptying bins, sweeping and mopping floors· Use of cleaning products in a safe manner· To follow cleaning procedures including use of equipment· Ensure the hygiene, cleanliness and tidiness of the kitchen and food counters achieve total customer satisfaction and meet company standards· Follow all Health and Safety requirements for the Kitchen including food storage, manual handling· Disposing of any waste following the guidelines given· Restock the cupboards and fridges when the stock arrive· Supports the Chefs with the running of the Kitchen We are looking for a team player who is: Enthusiastic with a ‘can do’ attitude Able to work well under pressure Respectful to co-workers and customersAble to have an eye for detail and keep our venues beautifulSelf-motivated to learnPunctualA good planner and organiserGreat at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discountFree pizza/meals for each full shift workedPaycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online ClaimingWage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial CoachingPerformance related bonuses (non-contractual)Tronc/GratuitiesPension scheme (subject to eligibility)Full training and certification on health and safety, food courses and winesOpportunity to learn about traditional Italian cuisineCareer DevelopmentFull uniform provided Lockers provided

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  • Sales Assistant
    Sales Assistant
    21 days ago
    £20–£40 hourly
    Part-time
    London

    YEPAI — SaaS Marketing & Sales Development Contractors YEPAI is an Australian AI SaaS company expanding across the UK and Europe. Our AI digital employees help e-commerce businesses engage customers and automate workflows across websites and messaging channels.Following our participation in Ecommerce Expo London, we are recruiting for two separate contract roles: 1. SaaS Marketing Specialist, 2. Plan and execute campaigns, create content, manage email and social media marketing, and generate qualified leads. Experience in B2B SaaS marketing, campaign analytics and e-commerce is preferred. Rate: £150–£300 per day, depending on experience. 1. Sales Development Representative (SDR), 2. Research prospective customers, conduct outreach through email, LinkedIn and phone, follow up with leads, qualify opportunities and book product demos. Previous B2B SaaS sales or SDR experience is preferred. Rate: £20–£30 per hour, depending on experience, plus performance incentives.Both roles are initially offered on a three-month contract, approximately 2–3 days per week, with flexible remote working within the UK and potential for extension.We are looking for proactive, commercially minded people with excellent English communication skills. Experience with Shopify, e-commerce brands, CRM platforms and AI tools would be an advantage.Please apply with your CV or LinkedIn profile, availability, preferred role and a brief example of relevant results you have achieved.

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    No experience
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  • Payroll Manager
    Payroll Manager
    21 days ago
    £26826 yearly
    Part-time
    London

    Shakespeare’s Globe is currently seeking an experienced Payroll Manager, on a permanent, part-time basis (21 Hours per week), who can build and maintain collaborate relationships across the organisation. We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions. The role: This role is responsible for managing and overseeing the in-house payroll and pension functions at the Globe. The role ensures that there is a compliant, accurate and timely payroll for approximately 375 permanent employees, and a further 400 variable workforce of casual, PAYE and non-PAYE workers via monthly and weekly payrolls across the year. Oversight and account management of four pension schemes (NOW pensions, Aviva, Equity, and Musicians Union) is also a key part of this role. The Payroll Manager works with Payroll Assistant and other key stakeholders across departments to create automated process, ensure appropriate controls are in place, problem solve payroll and pension queries, and to make sure our systems are working for the organisation. The Payroll Manager is responsible for preparing payroll outputs and reports for review; ensuring that final authorisation, sign-off and release of payroll payments are forwarded timely to senior members of the Finance and People & Culture teams, in line with agreed controls and delegated authorities. The Payroll Manager escalates exceptions, narrative for variances, policy deviations and high-risk items for decision and approval. Please see the full job description for further information about the role. Shakespeare’s Globe: We use Shakespeare's enduring relevance to ignite the power of theatre to spread empathy and launch cultural experiences that inspire hope at every stage of people's lives. Our vision is to be the world's most exciting centre for Shakespeare and theatre experiences. Benefits: • Discount in the Globe shop and onsite restaurants/cafes, • Staff discounts via My Globe perks and better Bankside Buzzcard, • Free entry to selected shows, events and activities, • Access to our free employee assistance programme and 24/7 virtual GP service, • Enhanced maternity, paternity, adoption, and shared parental leave and pay, • Life assurance scheme, • Rental deposit scheme and season ticket loans, • Flu vaccination scheme, • Cycle to work scheme, • Enhanced employer pension contributions after 12 months service. To apply: For more information, please download the job description on our main jobs page To apply Deadline for applications is midday, 30 September 2026. First round interviews will take place virtually on 15 or 16 October 2026. If you have any queries on the application process or online form, please contact our recruitment team.

    No experience
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  • IT Workflow & Automation Specialist
    IT Workflow & Automation Specialist
    24 days ago
    Part-time
    London

    We are looking for a practical IT Workflow & Automation Specialist to help us improve and maintain the systems behind True Observer. This is a flexible and remote role. You’ll help us automate repetitive tasks, connect different platforms, troubleshoot workflows and improve how information moves between our internal systems. We already use tools including n8n, WordPress, APIs, databases and our own internal platform, so we are looking for someone who enjoys solving technical problems and finding efficient ways to connect systems. What you may work on: • Build and improve n8n workflows, • Connect APIs, webhooks and external services, • Automate reports, notifications and internal processes, • Troubleshoot failed workflows and integrations, • Work with JSON and structured data, • Connect forms, websites and internal systems, • Test automations before deployment, • Document workflows so they are easy to maintain, • Suggest improvements to existing processes You do not need to be a senior software developer. We are more interested in someone practical, technically curious and able to solve problems independently. The role is remote and flexible. Tasks and projects will be agreed in advance depending on what needs to be built, fixed or improved. Must have: • Experience with workflow automation, • Understanding of APIs and webhooks, • Strong troubleshooting skills, • Comfortable working independently, • Good written English

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  • Digital Marketing Manager
    Digital Marketing Manager
    1 month ago
    £40000–£50000 yearly
    Full-time
    Barking

    Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

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  • Project Manager
    Project Manager
    1 month ago
    £24–£27 hourly
    Part-time
    London

    Equinox Business Innovation Design Turn2Us is a non-for-profit organisation. We support transformation, learning and automation, training, events and hire spaces. Our marketing services are based on human-centric/higher purpose designed to attract freelancers to provide events services. photo shoots and make-overs. Co-working inspires transformation from personal learning, wellness and professional development captured in ideal spaces and digital transformation. In terms of marketing transition, we offer a Property Management service to non-for-profits and charities, providing low-costs housing options, employment training services and food and drink loyalty plans. We are looking for a project worker to manage rent payments in crypto currency and convert them into cash. Set up digital wallets, receive tokens from tenants and transfer them using a reputable crypto exchange before sending the payment to a landlord. In addition to setting up a security, choose a wallet or over the counter(OTC) service to cash out tokens. Also, selecting an exchange, pick a trusted crypto currency exchange and an established compliance. The role and function, involves tracking transactions, recording amounts and conversions to cash. This responsibility requires crypto currency from your payment wallet to be moved to an exchange account to sell the crypto currency for local currency.

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