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  • Manager
    Manager
    18 days ago
    Full-time
    Chelsea, Kensington and Chelsea

    We are looking for exceptional Supervisor/Floor Manager to join our family! The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

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  • Application Support Lead
    Application Support Lead
    25 days ago
    £50000–£70000 yearly
    Full-time
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Junior Recording Studio & Operations Manager
    Junior Recording Studio & Operations Manager
    29 days ago
    £1000–£1850 monthly
    Full-time
    London

    Recording Studio & Operations Manager Location: London (Zone 1) & Remote (Hybrid) Contract Type: Contractor (Trial period leading to Full-Time) Compensation: Negotiable based on experience + Performance-based increases & Sales Bonuses £1000.00 + Sales and performance Bonuses The Role We are looking for a strong communicator who is tech-forward and a multilateral thinker to join our team in a dynamic hybrid role. Sitting at the intersection of high-end music production, property management, and creative construction, this is not a standard 9-to-5 desk job. You will be responsible for the operational management of a recording studio and 30+ independent units. You will handle everything from short-notice hourly sessions to prolonged, high-demand complex bookings, while simultaneously assisting in the end-to-end delivery of creative construction projects locally and soon to be, internationally. This role requires a candidate who can manage high-volume data entry with precision while acting as the primary point of contact for high-profile clients and executives—all without hand-holding. Multi tasking is paramount. Key Responsibilities Studio & Property Management (30+ Units) • Complex Booking Management: Manage a high-volume diary involving a complex mix of bookings, ranging from short hourly slots to prolonged, demanding multi-week lockouts., • Tenant & Occupant Relations: Serve as the primary liaison for occupants across 30+ independent units, efficiently managing requests, maintenance issues, and property requirements., • Client Liaison: manage relationships with high-profile clientele, music executives, and artists, ensuring a discreet and premium service regardless of the request complexity., • Supplier Coordination: Manage third-party suppliers and contractors to ensure all units and studio spaces remain fully operational. Operations, Data & Systems • Precision Data Entry: Maintain accurate, up-to-the-minute records of bookings, tenant data, and inventory. High attention to detail is mandatory., • System Creation: Proactively identify operational bottlenecks across the property portfolio and build new systems or delegate tasks to resolve them., • Financial Admin: Issue invoicing, handle account management, negotiate with third parties, and produce reporting for management. Construction Project Support • Project Delivery: Assist the team across the full lifecycle of building creative spaces—from conception to delivery—locally, nationally, and internationally., • Research: Conduct market and logistical research to support project feasibility. Requirements: Essential Skills • Communication: Flawless verbal and written English is mandatory. You must be able to write compelling emails, create professional presentations, and negotiate confidently., • Tech-Forward: Proficiency with modern AI tools and LLMs is required—specifically Manus, Claude, and GenSpark—to optimize workflows, automate data handling, and conduct research., • Documentation: Proficiency in creating high-level spreadsheets, slide decks, and professional correspondence. Attributes • Independent: You are a self-starter who sets your own targets, who is well presented both offline and in person. You must be able to think multilaterally and switch between "high-level" negotiation and approachable “ground-level" entry level humble team member instantly., • Resilient: Willingness to work unsociable hours is required to accommodate complex client schedules and international project time zones. The Perks • Performance Pay: Immediate pay increases available based strictly on performance, hitting targets, and the ability to execute independently., • Incentives: Lucrative sales bonuses and incentive structures offered., • Location: Access to a central Zone 1 office combined with work-from-home flexibility., • Exposure: Direct access to high-level industry networks in music, property, and construction.

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  • Operations Coordinator
    Operations Coordinator
    2 months ago
    £30000–£40000 yearly
    Full-time
    Pimlico, London

    We are seeking an organized and proactive Operations & Partnerships Coordinator to ensure the seamless running of our daily operations. In this role, you will act as a key link between clients, the warehouse, and delivery teams to ensure precision in orders, deliveries, and communication. Responsibilities: • Oversee daily orders using platforms like Zoho, Shopify B2B, WhatsApp, and email., • Coordinate with warehouse and delivery teams to meet deadlines., • Maintain up-to-date client information, price lists, and service level agreements., • Track performance data to identify issues early and enhance operations., • Support client onboarding and maintain strong relationships with chefs and managers. Qualifications: • At least 2 years of experience in operations, logistics, or hospitality coordination., • Strong communication skills and team-oriented., • Proficient with digital tools such as Google Workspace, Notion, Excel/Airtable, and CRM or ERP systems., • Ability to remain calm under pressure and detail-oriented., • Bonus: Experience in foodservice supply or delivery operations and basic knowledge of automation tools like Make/Zapier. Benefits: • Competitive salary of £30,000 – £40,000 based on experience., • A dynamic and growing environment where structure meets rapid progress., • Opportunities for advancement into senior roles in operations or client partnerships. To apply, please send your CV and a brief note explaining why this role suits you.

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