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Full-Stack Developer & Automation Specialist Norwich Office (In-Office) Full-time Monday to Friday About the Role My client is looking for a versatile, forward-thinking Developer to join their team in Norwich. This isn't your standard, repetitive coding job. You will be working on a unique mix of backend data systems, cutting-edge AI integrations, API development, and frontend web optimization. The ideal candidate is a problem solver who understands databases, loves connecting different systems together, and actively uses AI tools to speed up their workflow and solve complex problems. Core Responsibilities Database Management: Write, optimize, and maintain complex SQL queries; manage data structures to ensure seamless business operations. Systems Integration: Build, maintain, and consume RESTful APIs to connect internal systems with third-party software. Communication Stack Support: Work closely with their dialler and telecommunications infrastructure to optimize call flows, data injection, and reporting. AI Implementation: Leverage AI tools and LLM APIs to automate workflows, build smart funnels, or improve internal processes. Web & Frontend Maintenance: Support the marketing and design teams by managing WordPress sites, updating HTML/CSS, and ensuring smooth user journeys. Key Skills & Requirements The Must-Haves (Core Stack): SQL & Databases: Strong experience writing queries, managing relational databases, and handling data migration/cleansing. API Integration: Solid understanding of REST/SOAP APIs, webhooks, and data serialization (JSON/XML). AI Savvy: Active and proficient user of AI development tools (e.g., GitHub Copilot, ChatGPT, Claude) to accelerate coding, debugging, and automation. Problem-Solving Mindset: The ability to look at a broken data flow or a broken funnel and logically map out the fix. Highly Desirable (The Advantages): Dialler Experience: Prior experience working with contact centre dialler platforms (e.g., Vicidial, Connex One, Primo, Twilio-based systems) or telecom data. WordPress & Frontend: Good working knowledge of WordPress (themes, plugins, custom tweaks) alongside clean HTML5 and CSS3. Java: Familiarity with Java or a similar object-oriented language for backend application logic. What they Offer Competitive salary based on experience. Modern, collaborative office space in Norwich. Hands-on training and mentorship in a fast-paced environment. The chance to work with the latest AI and automation technologies. Please email your CV and I look forward to hearing from you!

IT Service Delivery Manager Exciting technology within SaaS business Norwich (1 day working in the office) We are seeking an experienced and technically credible IT Service Delivery Manager to lead the delivery of support and managed services for our clients. This role is responsible for end-to-end service performance, operational leadership, client satisfaction, and continual service improvement. You will act as the primary operational contact for assigned clients while leading and developing the Support team to deliver exceptional service outcomes. The successful candidate will combine strong people leadership skills with a solid technical understanding, enabling effective collaboration with engineering teams and the ability to translate technical delivery into meaningful client outcomes. Key Responsibilities Service Performance & Operations • Own day-to-day service performance across incident, problem, and change management, • Monitor SLA/XLA adherence and drive continuous service improvement, • Analyse service metrics to identify trends, risks, and improvement opportunities, • Ensure operational processes are clearly defined and consistently followed, • Oversee onboarding of new clients, services, and platforms, • Deliver accurate operational reporting to internal stakeholders Client & Stakeholder Management • Act as the primary Service Delivery lead for assigned client accounts, • Build strong, trusted relationships with client stakeholders, • Lead operational and business service review meetings, • Manage client expectations across service scope and delivery standards, • Identify opportunities to enhance client experience and support account growth Leadership & People Management • Provide direct line management for members of the Support team, • Set objectives aligned to KPIs, XLAs, and business goals, • Conduct regular one-to-ones, performance reviews, and development planning, • Support team growth through coaching, training, and succession planning Continual Improvement • Drive improvements based on client feedback, service data, and incident reviews, • Improve first-time fix rates and reduce repeat incidents, • Ensure operational documentation and runbooks remain current and audit-ready, • Explore opportunities to embed AI and automation to improve efficiency and innovation Risk, Governance & Escalation • Own operational risk identification and mitigation, • Lead major incident escalation management and service recovery activities, • Support compliance with governance, security, and regulatory requirements Collaboration & Internal Leadership • Work closely with Sales, Client Services, and Account Management teams, • Contribute operational insight into service design and process improvements, • Partner closely with senior engineers and technical leads to maintain alignment and credibility across teams Skills & Experience Essential • Proven experience in a Service Delivery, Service Operations, or Service Management leadership role, • Strong people management and team development experience, • Excellent client-facing communication and stakeholder management skills, • Strong technical understanding of IT service environments, • Experience working closely with engineering or technical delivery teams, • Good understanding of ITIL-aligned service management practices, • Ability to interpret service data and drive improvement initiatives, • Proactive, solutions-focused mindset with a commitment to operational excellence If you’re interested in applying or require more information, please contact Shaun Lohan at Atkinson Moss. If you have an up-to-date CV please include it with your email. Not the job for you? Please do reach out as we have multiple Technology Jobs available in Norfolk and Suffolk.

Automotive Software Architect & Toolchain Engineer - Electric drive systems Location: Norwich Permanent | Hybrid / Onsite - ideally 3-4 days working onsite per week ARCA Resourcing is proud to partner with an innovative high-tech scale-up at the forefront of next-generation electric drive systems for automotive and mobility applications. This is a rare opportunity for a Software Tools & Architecture Engineer to play a defining role in shaping the entire software engineering ecosystem - from embedded platforms and operating systems through to automated toolchains, verification environments, and model-based development workflows. You’ll be joining a highly ambitious engineering organisation developing advanced electric drive technologies, where software quality, scalability, automation, and engineering excellence are central to product success. The Opportunity In this role, you will define, standardise, and continuously improve the software architecture and development toolchain used across complex embedded automotive systems. You will act as a key technical authority in shaping how software is built, integrated, tested, verified, and released. This is a hands-on architecture role with significant influence across engineering disciplines, including embedded software, controls, systems, electronics, calibration, and validation teams. A core focus will be driving automation, process maturity, and engineering efficiency aligned with ASPICE principles and functional safety expectations. Key Responsibilities • Define and maintain end-to-end software architecture across embedded platforms, middleware, applications, and verification environments, • Establish software engineering standards, architectural patterns, coding practices, and development workflows, • Lead the design of scalable, automated development environments including CI/CD pipelines, build systems, and test automation frameworks, • Specify and integrate toolchains across requirements, modelling, coding, simulation, testing, calibration, diagnostics, and HIL environments, • Support and enhance model-based development using MATLAB/Simulink and auto-code generation workflows, • Drive implementation of automated verification strategies including MIL, SIL, PIL, and HIL testing, • Improve software quality through metrics, dashboards, traceability, and continuous process improvement, • Ensure alignment with ASPICE, functional safety, cybersecurity, and product engineering requirements, • Collaborate across multi-disciplinary engineering teams to ensure architectural consistency and toolchain integration, • Evaluate and introduce emerging technologies to enhance development efficiency and system performance Key Skills & Experience • Strong background in software architecture for embedded automotive or electric drive systems, • Experience building or improving software toolchains, CI/CD pipelines, and automated development workflows, • Working knowledge of MATLAB/Simulink and model-based development approaches, • Understanding of ASPICE-aligned automotive software processes, • Awareness of functional safety principles in embedded software environments, • Experience with automated testing, static analysis, version control, and requirements traceability, • Strong embedded software understanding (C/C++, real-time systems, diagnostics, calibration desirable), • Experience working across cross-functional engineering teams, • A proactive mindset with the ability to introduce process improvement and automation Why Apply? This is a high-impact role where your work will directly shape how next-generation electric drive software is engineered, validated, and delivered. You’ll have genuine influence over architecture decisions, tooling strategy, and engineering best practices in a fast-moving, innovation-led environment.

Data Engineer Location: Long Stratton, Norwich, Norfolk Salary: £63,000 per annum Saffron is looking for a talented Data Engineer to help drive the next stage of our data transformation. This role is all about building and optimising our Azure-based data platform, developing high-performing pipelines in Azure Data Factory, and supporting our move toward Microsoft Fabric. You will work closely with BI Analysts and teams across the business to deliver reliable, high-quality data that powers smarter decisions and sharper insights. It is a chance to shape a modern, scalable data environment and make a real impact on how we use data across the organisation. Key Responsibilities: • Design, build, and maintain a scalable Azure-based data warehouse that meets the current and future requirements of the Data & Analytics team., • Lead the introduction, adoption, and optimisation of Microsoft Fabric (e.g., Lakehouse, Warehouse, Data Engineering, Pipelines)., • Apply CI/CD practices (e.g., Azure DevOps) for version control, deployment automation, and environment management., • Implement data quality checks, pipeline observability, alerting, and automated monitoring to ensure consistent platform reliability., • Work collaboratively with data owners and the wider data team to ensure data definitions, lineage, and ownership are clearly established., • Work collaboratively with data owners and the wider data team to ensure data definitions, lineage, and ownership are clearly established., • Provide technical guidance and coaching to the wider data team members on data engineering best practices. For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate Will Have: Education and Qualifications: • Degree in Computer Science, Data Engineering, Mathematics, or a related discipline, or equivalent experience (E), • Microsoft certifications in SQL, Fabric, including Power BI, or other Azure Data Services (D) Experience: • Advanced SQL skills, including optimisation of complex queries (E)., • Experience building data pipelines and ETL/ELT workflows using tools such as:, • Azure Data Factory, Databricks, Airflow, Luigi, or similar (E), • Strong understanding of data modelling (E), • Programming skills in Python and/or Scala for data processing (D)., • Experience with machine learning pipelines or MLOps frameworks (D). Personal Attributes: • Confident communicator able to engage both technical and non-technical audiences., • Proactive, innovative, and committed to continuous improvement., • Collaborative, with mentoring and leadership capabilities., • Customer-focused, with a commitment to improving services through data., • Experience working in a busy, fast-paced workload, and managing multiple projects to meet deadlines. Closing date: 28th June 2026 Shortlist date: 29thJune 2026 Interview date: TBC

Your new companyHays is currently working in partnership with a well-established organisation who offer a diverse range of services to their clients. This company has gone through a period of transition and a recent systems implementation across multiple business units, and is now looking to improve the functionality across the business. This is a newly created role that will have autonomy over the improvement and delivery of systems and processes across the finance function. Your new roleReporting directly to the CFO, you will be responsible for analysing, improving, and redesigning business processes with a strong focus on financial integrity, control, and efficiency. This role will be key to driving finance transformation, ensuring robust governance, and aligning processes with strategic and financial objectives. Specifically, you will be responsible for: • Analysing existing business processes across finance and operations, documenting areas of improvement and financial impact, • Mapping the existing workflows and identifying areas of inefficiency, control gaps and risk, • Designing improved processes with strong financial controls embedded, • Drive automation and standardisation of processes across transactional finances, • Improve reporting accuracy, month-end reporting cycles and working capital processes, • Ensure all processes comply with necessary accounting standards, • Strengthen internal controls and audit readiness in conjunction with internal and external auditors, • Act as a Business Partner to Finance, Operations, IT and other senior leadership, • Translate finance and business needs into process and system solutions, • Support with development and training on new processes and tools, • Work with the MIS team to develop reporting dashboards to help monitor performance, • Help define KPI's related to efficiency, cost and financial accuracy This is a full-time role, working 37 hours per week, between Monday and Friday. The exact working pattern can be flexible depending on the individual, but the role will be based on site full-time.What you'll need to succeedYou will: • Be a fully qualified accountant, • Have strong technical understanding of reporting, controls and reconciliations, • Have experience of improving financial processes and/or systems, • Have experience using ERP systems and ideally have advanced Excel and PowerBI skills, • Possess excellent communication skills to articulate complex financial solutions to stakeholders, • Have a keen eye for detail and be able to present clear process documentation, • Have strong problem-solving skills What you'll get in returnYou will receive a competitive salary and benefits package including 25 days annual leave (plus bank holidays), enhanced pension, parental and sickness leave. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Finance Manager Location: Norwich Salary: Up to £55,000 (DOE) Job Type: Full-time, Permanent We're supporting a fast-growing and commercially driven business, seeking an experienced Finance Manager to join its Norwich-based finance team. This is an exciting opportunity to play a central role within a scaling organisation, supporting both day-to-day finance operations and wider business growth. You'll be reporting directly to senior leadership and will take ownership of operational finance, management reporting, cashflow oversight and process improvement, while helping develop systems and controls to support a growing business environment. This is a broad, hands-on role suited to someone who enjoys variety, thrives in a fast-paced setting and wants to make a genuine impact. Key Responsibilities • Managing month-end close and production of management accounts, • Maintaining balance sheet reconciliations and financial controls, • Overseeing purchase ledger, supplier payments and expense processes, • Managing payroll and pension processes, • Supporting budgeting, forecasting and cashflow management, • Producing insightful reporting and KPI analysis for leadership teams, • Supporting finance systems improvements and process automation, • Assisting with VAT, audit and wider compliance activities, • Supporting and mentoring junior finance team members About You • ACA / ACCA / CIMA qualified, • Strong experience within management accounting or operational finance, • Good understanding of payroll, VAT and cashflow management, • Commercially aware with strong analytical skills, • Comfortable working in a fast-paced, evolving business, • Strong Excel and finance systems knowledge If you're interested in this Finance Manager opportunity, send your CV to or get in touch with James for a confidential discussion on .

System Accountant Location: Norwich Salary: £Competitive A growing and highly technology-driven business is looking to appoint a System Accountant to support a key finance systems project and play an important role in the continued development of the finance function. This is a fast-paced, high-volume environment where systems, efficiency and process improvement are central to the way the business operates. The role offers the opportunity to work on a significant finance systems project while gaining broad exposure across both finance and operational processes. The successful candidate will initially focus on supporting the completion of an existing finance system implementation project before becoming involved in the ongoing development, optimisation and enhancement of the system over time. Working closely with senior management and the wider finance team, you will help ensure systems and reporting processes are robust, scalable and capable of supporting continued business growth. Key responsibilities will include: • Supporting the implementation and ongoing development of the finance system, • Mapping out system requirements from both a design and testing perspective, • Managing project timelines, milestones and delivery deadlines, • Importing, validating and reconciling financial data, • Supporting process improvement and reporting enhancements, • Working with finance and operational teams to improve efficiencies, • Identifying opportunities for automation and continuous improvement across finance operations The successful candidate will ideally be fully qualified ACCA or CIMA, although applicants with strong relevant experience and a proven track record in a similar systems-focused finance role will also be considered. Previous Microsoft Navision experience would be advantageous but not essential. You will also demonstrate: • Strong analytical and problem-solving skills, • Excellent attention to detail, • Advanced Excel capability including lookups, pivot tables and data analysis, • The ability to manage priorities and meet deadlines within a busy environment, • Strong communication skills and the ability to work across multiple departments This is an excellent opportunity for someone looking to take ownership of projects, contribute to ongoing systems development and join a business that continues to invest heavily in technology and operational improvement.

R13 Recruitment are partnering with an innovative and growing technology business in their search for a QA Automation Engineer to join their highly collaborative engineering team. This is an exciting opportunity for a quality-focused testing professional to take ownership of the QA function, driving automation strategy whilst maintaining a strong focus on exploratory and risk-based manual testing. Working closely with senior technical stakeholders, you will play a key role in ensuring software quality, shaping testing processes and helping the business leverage emerging AI technologies to support an evolving development environment. Monday to Friday, 9:00am – 5:30pm working one day week from Norwich-based offices and four from home. Salary is offered at £40,000 - £48,000 DOE. The Company This established software business delivers specialist technology solutions to a professional client base across a highly regulated sector. With continued growth, significant investment in technology, and a strong engineering culture, they are focused on building scalable, high-quality products whilst embracing innovation and emerging technologies. The successful candidate will join a forward-thinking team where quality is viewed as a shared responsibility and where there is genuine opportunity to influence processes, tooling and technical direction.5 Benefits • Hybrid working arrangement, • 25 days annual leave plus your birthday off, • Bank holidays, • Free onsite parking, • Health cash plan, • Pension scheme, • Ongoing professional development opportunities, • Exposure to emerging AI technologies and modern engineering practices, • Direct collaboration with senior leadership and technical decision makers The Day to Day • Owning and developing the organisation's automated testing strategy., • Designing, building and maintaining automated test coverage across regression, integration and end-to-end testing layers., • Creating and maintaining automated monitoring solutions to identify issues before they impact customers., • Carrying out exploratory and risk-based manual testing across software products., • Developing and executing comprehensive test plans for new features and releases., • Leading release quality sign-off activities and assessing associated risks., • Working closely with developers to identify edge cases and potential failure points early in the development lifecycle., • Researching, implementing and optimising AI-powered quality assurance tools and processes., • Contributing to continuous improvement initiatives across testing methodologies and QA practices., • Supporting the development of quality standards, governance processes and testing frameworks., • Monitoring quality metrics and identifying opportunities to improve automation coverage and efficiency., • Collaborating across technical teams to embed quality throughout the software development lifecycle. You Will Have / Be • Proven experience building and maintaining automated testing frameworks., • Strong experience with Playwright or similar automation technologies., • Solid manual and exploratory testing experience., • Previous experience working within Agile software development environments., • Strong understanding of software testing methodologies, quality assurance principles and best practice., • Experience working closely with software development teams., • Knowledge of programming languages such as C#, JavaScript or Python., • Excellent analytical and problem-solving skills., • Strong attention to detail and a proactive approach to quality improvement., • Ability to balance automation, manual testing and risk-based decision making., • Excellent communication and stakeholder engagement skills., • A genuine interest in emerging technologies and the role AI can play within software quality., • Experience with API, contract or integration testing (desirable)., • Exposure to CI/CD environments such as GitHub Actions (desirable)., • Experience using AI-assisted testing or quality assurance tools (desirable)., • Experience within regulated or professional services environments (desirable)., • Knowledge of performance or security testing (desirable)., • ISTQB or equivalent testing certification (desirable). How to Apply To hear more details about this fantastic opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days upon initial submission of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.

Reed Engineering are currently supporting a leading organisation in their search for a talented Manufacturing Engineer with a strong background in software development, robotics, and industrial automation. This is an exciting opportunity to influence advanced manufacturing environments and contribute to innovative automation solutions. The Role The Manufacturing Engineer will be instrumental in designing, developing, and deploying intelligent automation systems that enhance production efficiency, reliability, and capability. Key Responsibilities • Develop and maintain software for robotic systems and automated test equipment, • Integrate sensors, actuators, and control systems into manufacturing workflows, • Collaborate with cross-functional engineering teams to optimise manufacturing processes, • Implement machine vision and AI-driven automation solutions, • Troubleshoot, improve, and validate automation systems to ensure high performance, • Create and maintain documentation for software architecture, code, and system configurations Required Skills & Experience • Strong proficiency in C/C++, LabVIEW, and Python, • Experience with industrial robotics platforms (e.g., ABB, Fanuc, KUKA), • Familiarity with PLC programming and SCADA systems, • Solid understanding of motion control, machine vision, and embedded systems, • Expert knowledge of assembly and test manufacturing processes, • Excellent problem-solving ability and strong communication skills Desirable/Bonus Skills • Experience with AI/ML for predictive maintenance or intelligent automation, • Exposure to IoT and edge computing in industrial environments, • Background or strong interest in electronics Why This Opportunity? • Work with cutting-edge technologies in an innovative and evolving environment, • Join a collaborative, forward-thinking engineering team, • Excellent career progression, training, and development opportunities, • Competitive salary and benefits package, • Supportive and flexible working culture If you’re a driven Manufacturing Engineer with a strong background in Automation, Robotics and Software looking to take the next step in your career, Reed Engineering would love to hear from you. Apply today to be considered for this exciting opportunity!

Company Overview Lisa Angel Ltd is a thriving retail company that began with the vision of Lisa Angel, who transformed her passion for creativity into a successful business. With a mission to create products that accompany life's small moments of joy, we pride ourselves on our commitment to creativity, positivity, and care in everything we do. Job Purpose We’re looking for a curious, detail-oriented CRM Executive to help bring our customer communications to life. Your main role would be to align CRM activity with product launches, promotional campaigns, and trading initiatives. Using Klaviyo, you’ll deliver targeted communications while continuously testing, optimising, and improving. Alongside campaign focused emails, you will also roll out automated, personalised journeys that drive engagement, repeat purchases, and lifetime value. Alongside CRM, you will support our proprietary site lisaangel.co.uk and our wholesale site. Delivering on-site content in line with trading priorities and working on optimisations to continually improve conversion rates. Experience using measurement tools to analyse and provide recommendations. Key Responsibilities: • Email marketing best practices, including automation, segmentation and personalisation techniques, • Monitor and report on CRM performance (open rates, CTR, conversion, revenue per send), turning insights into clear, practical actions, • Strong copywriting skills, particularly for email content and subject lines, • Support the execution of product launches, drops, and seasonal campaigns onsite, • Assist with asset coordination, and alignment across paid, CRM, affiliates and onsite activity, • Attend events as required to assist with promotional activity, • Working in other areas of Lisa Angel, as necessary based on needs of the business The successful Ecommerce & CRM Executive will have the following attributes: • Be data-aware with analytical and problem-solving skills to interpret complex data and make informed decisions, • Strong organisational skills, able to manage a varied workload and meet deadlines, • Strong communication skills, • A positive and approachable manner with a ‘can do’ attitude, • Comfortable with working as part of a team and independently, • Able to use initiative and to problem-solve., • Demonstrate a commitment to equality, diversity and inclusivity Reports to: Head of Marketing Salary: £27 -£30k

Company Overview Lisa Angel Ltd is a thriving retail company that began with the vision of Lisa Angel, who transformed her passion for creativity into a successful business. With a mission to create products that accompany life's small moments of joy, we pride ourselves on our commitment to creativity, positivity, and care in everything we do. Job Purpose We’re looking for a curious, detail-oriented CRM Executive to help bring our customer communications to life. Your main role would be to align CRM activity with product launches, promotional campaigns, and trading initiatives. Using Klaviyo, you’ll deliver targeted communications while continuously testing, optimising, and improving. Alongside campaign focused emails, you will also roll out automated, personalised journeys that drive engagement, repeat purchases, and lifetime value. Alongside CRM, you will support our proprietary site lisaangel.co.uk and our wholesale site. Delivering on-site content in line with trading priorities and working on optimisations to continually improve conversion rates. Experience using measurement tools to analyse and provide recommendations. Key Responsibilities: • Email marketing best practices, including automation, segmentation and personalisation techniques, • Monitor and report on CRM performance (open rates, CTR, conversion, revenue per send), turning insights into clear, practical actions, • Strong copywriting skills, particularly for email content and subject lines, • Support the execution of product launches, drops, and seasonal campaigns onsite, • Assist with asset coordination, and alignment across paid, CRM, affiliates and onsite activity, • Attend events as required to assist with promotional activity, • Working in other areas of Lisa Angel, as necessary based on needs of the business The successful Ecommerce & CRM Executive will have the following attributes: • Be data-aware with analytical and problem-solving skills to interpret complex data and make informed decisions, • Strong organisational skills, able to manage a varied workload and meet deadlines, • Strong communication skills, • A positive and approachable manner with a ‘can do’ attitude, • Comfortable with working as part of a team and independently, • Able to use initiative and to problem-solve., • Demonstrate a commitment to equality, diversity and inclusivity Reports to: Head of Marketing Salary: £27 -£30k

You’ll be joining a highly ambitious engineering organisation developing advanced electric drive technologies, where software quality, scalability, automation, and engineering excellence are central to product success. ARCA Resourcing is proud to partner with an innovative high-tech scale-up at th

Course Developer & Skills Coach – Artificial Intelligence & Automation Practitioner (Level 4 Apprenticeship). As we expand our apprenticeship provision, we’re recruiting a Course Developer & Skills Coach to shape and deliver our. Course Developer & Skills Coach – Key Responsibilities.

Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you’ll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You’ll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting-edge tools such as Gainsight • Customer Lifecycle Management:, • Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers., • Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long-term value realization., • Customer Community Engagement:, • Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content., • Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer-to-peer learning., • Content Strategy and Creation:, • Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers., • Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints., • Customer Journey Mapping and Optimization:, • Collaborate with leadership to define and continually refine customer journey maps., • Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization, • Proven experience in digital customer success, marketing, or a related field with a focus on tech-enabled engagement strategies, • Strong written communication skills with the ability to create compelling content tailored to diverse customer personas., • Ability to manage multiple priorities in a fast-paced environment, balancingstrategic initiatives with day-to-day responsibilities., • Demonstrated success in working with complex software products and a strong aptitude for learning new technologies., • Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Ensure this is formatted as “normal” £50,000 -£62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: - Generous time off policies - Competitive compensation - Volunteer opportunities - Reward and recognition programs - Employee committees & resource groups - Healthcare and retirement benefits What We Are Looking For We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals. We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE – We care about each other and our mission to make a difference in the world. OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact _ should you require any accommodations. All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found _.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

Work with the latest tech: Power BI, Microsoft Fabric, Azure, plus explore the Power Platform (PowerApps, PowerAutomate). Hybrid | Power BI, SQL, Fabric | Drive Automation & Insight | £Competitive + Bonus. Solid experience delivering end-to-end Power BI solutions.

Position Infrastructure engineer (vulnerability management) Group London Reports to Technology Security Manager Direct reports 0 Internal relationships • NBKI Technology teams, • Business colleagues, • Information Security Office External relationships • NBK Head Office, Kuwait, • NBKI Technology partners Job purpose The Infrastructure Engineer (Vulnerability Management) is a hands-on technical role aimed at enhancing NBKI's security posture. Positioned within the IT Security team, this role is responsible for addressing open vulnerabilities and assurance findings. The Infrastructure Engineer will remediate vulnerabilities using change and release management methodologies and automate security updates using a suit of patch management tools. Key responsibilities and accountabilities • Automate patch management processes using a suite of patch management tools., • Assess vulnerabilities identified in Tenable scans and determine appropriate technical fixes., • Collaborate with the Technology Security Manager and the London Information Security Office to agree on remediation plans and actions., • Implement agreed changes and releases to the IT environment to resolve identified findings., • Prepare and submit risk acceptance requests if a technical fix cannot be applied., • Coordinate with NBKI partners to implement changes in the IT environment., • Lead the technical implementation of a new patch management platform., • Define and deliver to an agreed plan to resolve vulnerabilities outside of SLA. Any other tasks related to IT security at the discretion of the Technology Security Manager. Committee membership/involvement None at present. Qualification & Experience • Hands-on experience with patching servers, appliances, endpoints, and network equipment., • Hands-on experience with remediating vulnerabilities through configuration changes., • Hands-on experience managing Group Policy Objects (GPOs) and Azure Policies., • Hands-on experience deploying and configuring various patching solutions (e.g., SCCM, Intune, ManageEngine)., • Experience configuring and interpreting reports from vulnerability scanning tools., • Experience working with third-party vendors to deliver changes or perform impact assessments., • Proficiency in scripting languages (preferred)., • Degree in Computer Science or a related discipline (preferred)., • Experience in IT within financial services (preferred)., • ITIL V3 Foundation qualification (preferred). Essential Competencies / Skills • Analytical thinking, • Planning and Organising, • Effective communication and documentation skills, • Problem solving Technical Skills • Microsoft 365 administration, • Microsoft Windows Server, • Microsoft SQL Server, • Microsoft Windows 10, • VMware, • Microsoft Azure, • Microsoft System Center Configuration Manager (formerly SCCM), • Microsoft Intune, • Other patch management tools (Manage Engine, Syxsense, Ivanti, NinjaOne, etc.), • Active Directory, DNS and Microsoft CA, • Networking - routers, switches and firewalls (preferred), • Microsoft 365 Defender (preferred) Key success factors • All out of SLA vulnerabilities assigned to IT are remediated, • Average time to remediate vulnerabilities falls due to increased automation, • All out of SLA assurance findings assigned to IT are remediated, • IT’s change and release technical methodologies and approach is matured to increase speed of remediation, • NBKI security terms of reference remain compliant, • NBKI IT security posture improves (KPI performance), • % of vulnerabilities resolved by automation increases Any Other Comments Evening and weekend work will be required to make changes to IT systems out of hours.

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

_ is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over 100,000 people grow their business with Clay. From local pizza shops to enterprises like Anthropic and Notion, our tool lets you instantly translate any idea that you have for growing your company into reality. We believe that modern GTM teams win by finding GTM alpha—a unique competitive edge powered by data, experimentation, and automation. Clay is the platform they use to uncover hidden signals, build custom plays, and launch faster than their competitors. We’re looking for sharp, low-ego people to help teams find their GTM alpha. Why is Clay the best place to work in New York? Customers love the product (100K+ users and growing) We’re growing a lot (6x YoY last year, and 10x YoY the two years before that) Incredible culture (our customers keep applying to work here) In-person work (beautiful office space in Flatiron) Well-resourced (raised a _ expansion in January 2025 from investors like Sequoia and Meritech) Read more about why people love working at Clay and explore our to learn more about the product. Our customers, ranging from enterprises to startups and SMBs, are among the most innovative operators out there! As a founding support specialist in London, you play a pivotal role in collaborating closely with our customers, ensuring they maximize the value of our product. This role offers an exceptional opportunity for individuals with a passion for customer support and a strong technical background to excel. Your primary responsibility will be to address customer needs and provide exceptional support. Using your technical expertise, you will deliver tailored solutions to enhance the overall customer experience and bridge the gap between customer needs and our product offerings. As a front-line representative, you will also play a critical role in providing valuable feedback to our product teams, sharing insights on user experiences, challenges, and preferences. What You’ll Do Interact closely with a diverse range of customers, including enterprises, startups, and SMBs, providing hands-on support to help them maximize the use of the product. Gather and analyze customer feedback to identify common issues and areas for product improvement, ensuring that user insights contribute directly to product development. Create informative and engaging content based on common user needs and feedback, which could include guides, FAQs, and best practice documentation to enhance user experience and product understanding. Collaborate with various teams across Clay including product, engineering and data to help provide a stellar customer experience. What You'll Bring You have a technical background: Ideally, you possess technical skills that enable you to understand and solve product-related issues effectively, and even code solutions when necessary. You are deeply customer-focused: You have a proven track record of working successfully with customers, understanding their needs, and delivering exceptional service. You are an excellent communicator: You can clearly articulate ideas, product benefits, and feedback both internally and externally, and can create content that resonates with a variety of audiences. You thrive in a dynamic, fast-paced environment: You are excited about the opportunity to work in an early-stage company where you can have a significant impact on the product and business. You are proactive about using insights to drive improvements: You are adept at gathering feedback, analyzing it for patterns, and using those insights to make informed suggestions for product enhancements. Based out of a central office on 19th Street in Manhattan's Flatiron District. We love the energy of in-person collaboration while also offering the flexibility to work from home when needed. Competitive salary and role trajectory: Roles, responsibilities, and comp grow as we do. Health Insurance: Fully covered, high-quality medical, dental, and vision plans for NYC Claymates. Includes options covering 70–80% of out-of-network therapy after a deductible is met. Insurance options for remote Claymates may vary by location. Visa sponsorship: Visa sponsorship for US-based candidates (e.g., student to work visas). We get it - it's an arduous process, but we're not scared of it. Sponsorship for candidates outside of the US may vary. Paid time off: We expect team members to take at least 3 weeks fully-disconnected per year, with a flexible vacation policy beyond that. Free food: Free meals in office every day and unlimited snacks. Parental leave & fertility support: IVF fertility benefits, egg freezing, and 4 months of paid parental leave for NYC Claymates. Support for remote Claymates may vary by location. Learn more about Clay and what it’s like to work with us _

📍London or UK Remote | 💰£110,000 - £125,000 + | ✨ ⭐Our Design team We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. The Operations Collective is where we design how help and customer support works at Monzo. We think holistically about the experience of getting support as a customer, and how that connects to the systems, tools, and people behind the scenes. We’re focused on delivering effortless, tech-led support experiences that can scale as Monzo grows. That means understanding customer problems deeply, preventing support needs where possible, solving issues at their source within the product, and designing seamless journeys whether customers self-serve or speak to a customer support agent. AI and automation play a central role, empowering customers to resolve simpler issues independently, and equipping our operations teams with intelligent tools to handle more complex cases with confidence and speed. We design across the full ecosystem: customer journeys, internal platforms, routing, and the foundations that enable us to scale safely. There’s a real opportunity to shape how help works across Monzo, end to end. 🔑You’ll play a key role by... • Embedding the long-term design vision for support experiences at Monzo, shaping how customer-facing journeys, internal systems, and human service connect into one coherent ecosystem., • Leading large, end-to-end design initiatives across ambiguous problem spaces, spanning AI-enabled help experiences, internal tooling, and operational workflows., • Designing with a service mindset, understanding what happens beyond the interface and shaping the real-world impact of your design decisions., • Designing across touchpoints; from the app, to the phone, to human support., • Navigating tradeoffs and guiding strategic decisions in an opinionated way., • Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits and supporting them to shape their work., • Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry., • Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship., • Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work., • Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo., • Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. 🤩 We’d love to hear from you if… • You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design., • You’re comfortable designing for AI and automation-enabled environments, and excited by the opportunities AI creates to rethink how services operate., • You have experience working on complex service ecosystems, where digital products connect to real-world operations, people, or logistics., • You’re passionate about improving how humans and technology work together, creating experiences that feel seamless to customers and empowering to the teams delivering support., • You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals., • You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design., • You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality., • You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans., • You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business., • You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation., • You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”. 🙌What’s in it for you 💰£110,000 - £125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! 🌈 The application journey has 3 key steps • 30-minute call with our Recruiter, Tom, • 1-hour craft interview where you’ll present a single case study to 2 members of our Design team., • 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote

This is a vacancy for a hybrid, remote or on-site role at one of our HQs. We encourage applications from all qualified candidates, regardless of gender identity. As we continue to expand and evolve our Data Platform and Data Network products, we're looking for a Senior Machine Learning / Artificial Intelligence Engineer (m/f/x) to join our Product & Engineering team. In this role, you'll collaborate with our Principal Data Scientist to facilitate the establishment of practical AI solutions and scale our product capabilities, enhancing data integration offerings across our products. At Lobster, our Data Platform, Data Network, and connected Data Products share one mission: to connect people, data, and intelligence (human & artificial) to transform processes in supply chain, manufacturing, and retail. We empower our customers with the right tools to tackle complex challenges with scalable solutions. Ready to make your mark in an AI-driven environment? • Designing and building robust, scalable systems that support high-volume supply chain transactions across our platform., • Defining and implementing AI strategies and scalable microservices that drive data mapping, transformation, and intelligent integration., • Developing and maintaining RESTful and GraphQL APIs to ensure seamless communication between services and systems., • Creating and optimizing event-driven data pipelines to enable real-time processing, automation, and decision-making across our products., • Evaluating, selecting, and implementing the best-fit tools and technologies to solve complex engineering and data challenges effectively., • Collaborating directly with key customers and internal stakeholders to validate solution performance and ensure product impact and usability., • 5+ years of engineering experience focused on Machine Learning, AI, and Data Science., • Hands-on production experience with LLMs, PyTorch, ML pipelines, and modern prompt engineering frameworks., • Strong skills in Python development, including building microservices and working with event-driven architectures., • Proficiency in designing and consuming RESTful and GraphQL APIs., • Experience with AWS or Azure ML services (e.g., SageMaker, Bedrock, Azure ML) and cloud-native development., • Experience with PostgreSQL and MongoDB or similar relational and NoSQL databases., • A solid grasp of system design, scalability, and performance optimization in ML-driven applications., • A pragmatic, test-driven approach and experience implementing CI/CD pipelines., • Ability to translate business requirements into practical technical solutions, especially in data integration for supply chain/logistics contexts., • Strong communication skills in English., • Opportunity to work flexibly from home, • Modern offices in Germany, the Netherlands, and the UK, • A personal Learning & Development budget, • Up to 20 days of remote work per year from any EU country, • Company Pension plan, • 30 vacation days a year, • Location-specific benefits packages (your recruiter will be happy to provide more details during your first chat), • Company-sponsored business travel For this role, we are open to working with specialists based in Germany, the Netherlands, or the UK. Whether you prefer working on-site at our offices in Tutzing, Rotterdam, Leeds or remotely from a location within one of these countries, we’re happy to accommodate your preferred working style. If you’re excited about this role but don’t meet every qualification, we encourage you to apply! Lobster is an equal opportunity employer. We are committed to fostering a diverse and inclusive environment where empathy and respect guide our interactions.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘In-Store’ team, which is part of the wider ‘Order’ engineering group. The ‘In-Store’ squad is focused on building and improving the integrations with new and existing POS (Point of Sale) partners and systems. They ensure that customers orders successfully flow through the Olo ecosystem with a spotlight on revenue by driving critical SLA’s, uptime and overall performance when it comes to integrations with external partners. This position is perfect for someone who has experience in the POS domain or who has been building systems that integrate with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. • Exhibit mastery of the ‘In-Store’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy., • Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives., • Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement., • Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines., • Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices., • Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability., • Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage., • Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms., • Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities., • Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised., • Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience., • 5+ years of experience in software engineering., • Expert Programming Skills: Advanced proficiency in the .Net and C# ecosystem, with experience in designing and implementing large-scale, complex systems., • Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka)., • Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale., • Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform., • Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives.About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

NB - this role is working for an automation manufacturer that supplies to automation products and parts to specialist sectors like Pharma/Life Science *. Life Science and pharmaceuticals. Do you possess a proven track record of driving business development in the life science and pharmaceutical sect

Kompetenza – Remote / Dubai / Europe** Kompetenza is redefining how Corporate Services, EOR firms, and fast-growing companies run their global operations. Our suite of products — EOR Cloud, Corporate Services Cloud, Business-Ready Salesforce, and Industry Cloud Apps — delivers an all-in-one operating system trusted by firms in the UAE, UK, Europe and beyond. We’re scaling aggressively and now hiring a proven Salesforce / SaaS Sales Executive who can sell high-value transformation projects and subscription services. • Sell 4 industry-leading products under one umbrella — no competitors offer this stack., • Massive global demand for EOR, Payroll, Accounting & Compliance automation., • Fully-remote / hybrid options, flexible schedule, international client base., • Opportunity to help build one of the fastest-growing vertical SaaS players in the region., • Chance to move to Dubai and earn Tax Free earnings after probation, • For high achievers - chance to move quick up the career ladder, • Great Commission and Bonus structure from day 1, • Chance to work anywhere in the world of your choice 6-12 months of the year..., • Sell Kompetenza’s three flagship offerings:, • EOR Cloud, • Corporate Services Cloud, • Business-Ready Salesforce, • Industry Cloud add-ons & automation modules, • Run full sales cycle: discovery, solution mapping, demos, proposals, closing., • Manage pipeline across UAE, UK, Europe & global accounts., • Conduct ROI/value conversations with CEOs, COOs, CFOs and Heads of Operations., • Work closely with product leadership and delivery teams on solution design., • Build partner/channel relationships with CSPs, payroll firms & EOR groups., • Attend events/webinars to represent Kompetenza., • 2+ years selling Salesforce or B2B SaaS solutions, • Strong track record of hitting quotas, • Experience selling into COO, CFO, HR, Payroll, Operations roles, • Ability to run scoping calls and solution presentations, • Skilled in managing complex, multi-stakeholder deals, • Excellent communication, proposal writing and objection handling, • Experience selling to Corporate Services Providers, EOR firms or Accounting firms, • Understanding of process automation, onboarding workflows, compliance, payroll, • Experience selling managed services / subscription consulting, • Competitive base salary, • Excellent commission structure, • Quarterly bonuses for over-performance, • Clear roadmap to Senior AE → Sales Manager → Regional Director, • Remote-first culture, world-class product portfolio, huge global demand

Job Title: Devops engineer Location : Edinburgh UK Work mode : Hybrid Experience: 8 + Years Key Responsibilities: Design, implement, and manage CI/CD pipelines for automated builds, testing, and deployments. Maintain and optimize infrastructure as code (IaC) using tools like Terraform, Ansible, or CloudFormation. Manage cloud infrastructure (AWS, Azure, or GCP) for high availability and scalability. Implement and monitor container orchestration platforms (Kubernetes, Docker, EKS, AKS, GKE). Ensure system reliability through logging, monitoring, and alerting solutions (Prometheus, Grafana, ELK/EFK, CloudWatch). Drive automation initiatives to reduce manual effort and improve system efficiency. Collaborate with development, QA, and security teams to enable DevSecOps practices. Troubleshoot production issues, perform root cause analysis, and apply permanent fixes. Contribute to disaster recovery and backup planning. Mentor junior engineers and share best practices within the team. Required Skills & Qualifications: 8–12 years of proven experience in DevOps, Site Reliability Engineering, or Cloud Infrastructure roles. Strong expertise in cloud platforms: AWS / Azure / GCP. Hands-on experience with CI/CD tools: Jenkins, GitLab CI, GitHub Actions, ArgoCD, etc. Proficiency in Infrastructure as Code (IaC): Terraform, Ansible, Helm. Solid understanding of Kubernetes & containerization. Knowledge of networking, load balancing, security, and firewalls in cloud environments. Expertise in monitoring, logging, and observability. Scripting/programming skills in Python, Bash, or Go. Familiarity with DevSecOps practices and security compliance standards.

🚀 Why Midnite? Midnite is a next-generation sports betting and gaming platform built for a new wave of players. We combine sharp product thinking, bold brand, and fast execution to create experiences that feel modern, intuitive, and built for how people actually play today. Over 400,000 players have already made the move, and we’re only just getting started. We’re a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you’re driven, creative, and thrive in fast-moving environments where you can shape meaningful outcomes - keep reading. Not your grandad’s bookie. 👀 The Role 👀 The Role Title: Senior Fullstack Engineer (Admin & AI Enablement) Team: Admin & AI Enablement Location: Remote / London / Hybrid (TBD) This role will be a key part of building Midnite’s new internal back office platform and shaping how internal tools evolve across the business. You’ll work across the stack to deliver high-quality admin experiences used by teams every day, while also contributing to practical AI-enabled improvements in both internal tooling and engineering workflows. This is a senior individual contributor role with meaningful ownership, particularly across the frontend experience, working closely with Product, Design, and engineering teammates to build scalable systems from the ground up. You will: • Build fullstack features for Midnite’s internal back office platform., • Own features end-to-end across backend APIs and internal UIs., • Write production code across Python backend and modern frontend technologies, primarily Vue + Tailwind., • Work closely with Product and Design to implement high-quality internal experiences., • Design and build APIs as part of fullstack feature delivery., • Contribute to practical AI-enabled features and internal tooling improvements., • Explore ways AI and automation can improve engineering workflows and team efficiency., • Participate in code reviews and maintain a high quality bar across the codebase., • Mentor junior engineers and contribute to raising the technical standard of the team. The next Midniter: • Brings 5+ years of engineering experience across frontend and backend., • Has strong frontend capability in a modern JavaScript framework such as Vue, React, or Angular., • Has backend development experience in Python or a similar language., • Can build end-to-end features across UI, API, and database layers., • Has worked closely with Product to build good product experiences., • Brings strong ownership and can operate effectively in a fast-moving, ambiguous environment., • Has an interest in AI tooling, automation, and practical experimentation., • Communicates clearly and works well with Product, Design, and engineering teammates. 💰 Winnings • Private health insurance with zero excess, including optical cover and optional dental., • Income protection to protect your earnings and give you peace of mind., • Tenure holiday policy. After three years you receive an extra two days leave, increasing to 30 days annually after five years., • Flexible working and a fully supported home office setup so you can do your best work from home., • Nursery salary sacrifice scheme helping parents save thousands each year on nursery fees., • Salary sacrifice schemes for tech and holidays so you can spread the cost of the things you want., • Retail discounts and subscription perks across a wide range of brands., • Quarterly team socials to connect, celebrate and have fun together. At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders. We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.

About Air Apps At Air Apps, we believe in thinking bigger and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018 and now with offices in both Lisbon and San Francisco we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management and change lives along the way. The Role As a Financial Analyst, you will join our finance team and support data-driven decision-making across the company. This is an excellent opportunity for an early-career finance professional who is eager to grow in a fast-paced, tech-driven environment. You will work closely with senior finance team members and cross-functional stakeholders. This role focuses on accounting records, help with financial reporting, bank transactions and continuous improvement of financial processes, providing strong exposure to the financial operations of a global product company. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Responsibilities Support the month-end closing activities and related reporting. Prepare recurring and ad-hoc financial reports to support decision-making. Performing accounting records, bank transactions and support tax compliance activities. Collaborate with teams such as Product, Marketing and Operations to gather data and align financial insights with business goals. Support the review and reconciliation of expense reports, bank statements, AR balances and AP balances. Support cash flow monitoring and cost analysis efforts. Contribute to the continuous improvement and automation of financial processes and tools, including ERP and expense management systems. Ensure accuracy and consistency of financial data through careful review and reconciliation activities. Requirements Approximately 1 year of experience in finance, financial analysis, accounting, or a related area. Degree in Finance, Management, Economics, Accounting, or a related field. Strong analytical skills with attention to detail and a structured approach to problem-solving. Comfort working with Excel or Google Sheets; experience with financial systems or ERPs (such as Netsuite, Payhawk, Ramp, or similar tools) is a plus. Basic understanding of financial statements (P&L, balance sheet, cash flow). Ability to communicate financial information clearly to both financial and non-financial stakeholders. Proactive mindset with a willingness to learn and grow in a dynamic environment. Fluent in English, both written and verbal. Why Join Air Apps? (Portugal Benefits) Apple hardware ecosystem for work. Flexible Paid Time Off (PTO) to support work-life balance. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. Diversity & Inclusion At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. Application Disclaimer At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn’s log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. • Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption., • Conduct architectural reviews to define deployment strategies and identify integration opportunities., • Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes., • Travel to UK and international customer sites approximately 25% of the time., • Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes., • Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations., • Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment., • Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments., • Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows., • Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns., • Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour., • Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations., • Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture., • Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture., • Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting., • Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally., • Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn., • Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions., • Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements., • Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance., • Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential • 3–6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function., • Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred., • Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback., • Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs., • Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts., • Experience deploying or operating software in containerised environments (Docker, Kubernetes)., • Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level., • Based in the United Kingdom with the right to work in the UK. Highly Desirable • Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company., • Experience supporting customer renewal engagements from a technical perspective — building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations., • Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments., • Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices., • Exposure to machine learning or AI-driven security analytics platforms., • Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent., • Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn’s shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn’s most strategic accounts. What We Offer • Competitive salary commensurate with experience, • Unlimited holiday allowance, • Hybrid working model with flexibility around customer commitments, • Bi-annual career progression review, • Personal learning and development budget, • MacBook and all necessary tooling provided, • Enhanced pension scheme, • Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Turn your data science skills into tangible impact! Develop innovative services that make a difference. We're a rapidly growing company looking for teammates to solve complex problems and bring solutions to life in large-scale software products. The Veeva Link engineering team seeks Data Scientists and Machine Learning Engineers to participate in all aspects of building and operating AI language features that help our global clients bring products to market faster. \n What You’ll Do • Work within a cross-functional application team to build scalable language services in the range of NLP, NLU, and NLG for live SaaS products, • Help develop and groom an experiment backlog, • Build models that solve real-world problems, • Optimize models for production throughput and uptime requirements, • Automate deployments, testing, and monitoring (MLOps) Requirements • 5+ years of developing data & analytics products like sentiment analyzers, translation engines, summarizers, or other language services, • Expert in Machine Learning, Modeling, and development with Python, • Expert in MLOps with at least one platform, e.g.: MLflow, Kubeflow, or end-to-end automation with SageMaker services, • Ability to mentor others and work independently, • Strong communication skills Nice to Have • Production experience with any of the following is a plus: GenAI, LLMs, Recommendation Engines, AWS offerings for AI and ML including SageMaker, Bedrock, Lex, • Knowledge of relevant regulations in AI/ML and incorporating compliance into MLOps processes, • Bachelor’s degree or higher in computer science, engineering, or information systems \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Who We Are Intradiem is a technology company on a mission to reinvent customer service through automation. What We Do We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year. How We Work We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems. Our Culture We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities. Our Values We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values: • Servant’s Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives., • Craftsman’s Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick)., • Growth Mindset - We believe progress comes from curiosity, openness, and perseverance. We welcome feedback, embrace change, and push beyond comfort zones to unlock new potential for ourselves, our teams, and our customers. Your Role: Strategic Account Growth • Maximize Intradiem's revenue within assigned accounts by designing and executing strategic account development initiatives that expand customer value and long-term adoption, • Manage an annual quota by building and overseeing forecasts and pipelines of customer opportunities, applying advanced business judgment, • Lead contract negotiation and renewal strategy, including structuring uplift/expansion opportunities and ensuring alignment with customer objectives, • Develop and maintain comprehensive account plans, including organizational maps of subsidiaries, executive sponsors, and key decision-makers across operations, IT, and senior leadership, • Identify and evaluate opportunities to expand Intradiem's solutions across additional business units and subsidiaries Customer Success & Value Delivery • Develop a trusted advisor relationship with Intradiem champions to ensure each customer's use of the solution closely aligns with its business case and strategy, • Serve as the primary point of contact for assigned accounts, providing real-time assistance and support for day-to-day needs on the Intradiem platform, • Develop and deliver Success Plans identifying stakeholders, milestones, metrics, risks, and solutions inherent in an Intradiem implementation, • Own and facilitate reporting and presentations that depict customer value, investment return, opportunities, areas for expansion, operational maturity, and action items, • Own delivery on expansion opportunities including rules configuration, process and change management advisement, testing support, and launch adoption support Relationship & Change Management • Build and foster executive-level relationships, serving as a trusted advisor to influence customer direction and long-term partnership, • Act as a change management advocate, driving adoption of best practices within customer organizations, ensuring smooth transitions and effective implementation, • Facilitate change management discussions with customers' operational teams to help them drive adoption of the solution, • Serve as a strong customer advocate and voice of the customer when engaging with Intradiem teams in Sales, Technical Support, Product Management, and Senior Leadership Cross-Functional Collaboration • Partner with internal teams including Product Management, Support, Engineering, and Account Management to track and serve the ongoing needs of assigned accounts, • Participate in regular executive account reviews, providing insights and collaborating with cross-functional teams to develop long-term customer retention and growth strategies, • Utilize Customer Health tools to track deliverables, customer contacts, risk, and overall health metrics by account, • Maintain a deep understanding of customer technical and operational environments, identifying alignment points where Intradiem can add value Additional Responsibilities • Travel up to 25% to support executive engagements, customer strategy sessions, and industry events, • Conduct all business in accordance with Intradiem's policies and procedures, • Perform all other duties as assigned Your Background: • Bachelor's degree, • 6+ years of SaaS account management, customer success, or enterprise sales experience with demonstrated success in strategic account growth and customer retention, • 2-4 years of contract negotiation and renewal strategy experience, • Proven track record of developing and maintaining C-level relationships and driving software/service adoption, • Experience with Salesforce CRM, • Contact center and/or Workforce Management background highly preferred, • Strong technical acumen, with the ability to evaluate and strategically align customer environments with Intradiem's solutions, • Thorough understanding of financial principles to support complex contract negotiations and growth initiatives, • Advanced business acumen with strength in market research, financial analysis, and strategic planning, • Subject matter expert (SME) and consultant in the practical application of SaaS solutions, • Advanced proficiency in Microsoft Excel, PowerPoint, Salesforce, and other technologies supporting contract analysis and strategic account management, • Experience with SaaS methodologies and customer success frameworks, • Excellent communication and interpersonal skills, with the ability to influence, present, and build trust at all levels, • Strong change management and problem-solving capabilities, including identifying barriers and driving adoption, • Ability to translate technical concepts for non-technical audiences, • Highly organized, analytical, and detail-oriented, delivering high-quality work on time, • Self-motivated and collaborative, with a track record of driving growth and retention, • Demonstrates integrity, discretion, and sound judgment, particularly with senior stakeholders Work Authorization: Candidates must have the legal right to work in the country where the role is based at the time of application. Verification of identity and employment eligibility will be required during onboarding. Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Join The UK’s #1 Tips & Tronc Distribution Solution for Hospitality! Hi there! Thanks for checking out this role! If you're the right fit, you’ll be joining an incredibly dedicated team at the forefront of fair, transparent, and staff-controlled tipping in the hospitality industry and beyond. We’ve doubled our revenue in the last six months, cementing our position as the UK’s #1 tips & tronc distribution solution, and we have ambitious goals to grow even further. About the Role We’re looking for a Customer Success Manager with a passion for building long-term client relationships and driving measurable success. You’ll manage a portfolio of accounts, deliver a white-glove experience, and work cross-functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction — as well as helping to shape the future of the Customer Success team through knowledge sharing, process improvements, and mentoring. What You’ll Do ✅ Own the post-onboarding relationship with assigned clients, ensuring consistency and value delivery. ✅ Actively manage client goals, platform usage, and account health to maximise retention. ✅ Lead regular account reviews, providing actionable insights and recommendations. ✅ Anticipate risk by monitoring engagement signals and addressing issues before they escalate. ✅ Build a deep understanding of client business models, tipping policies, and success metrics. ✅ Support clients in adapting to legislative changes, platform updates, and operational challenges. ✅ Collaborate with Product, Tech, and Support to resolve issues and champion client needs. ✅ Share best practices and contribute ideas to improve ways of working. ✅ Play an active role in roadmap discussions and cross-functional initiatives that enhance the client journey. What We’re Looking For 🔹 Proven experience in Customer Success or Account Management (ideally in SaaS, fintech, or hospitality). 🔹 Strong relationship-building skills with excellent verbal and written communication. 🔹 Ability to deliver strategic account reviews and present recommendations confidently. 🔹 Proactive, problem-solving mindset with strong organisational skills. 🔹 Team player who contributes to process improvements and knowledge sharing. 🔹 Bonus: Experience with CRM software (HubSpot a plus) or knowledge of hospitality operations. Tools & Platforms We Use 💬 Microsoft Teams & 📂 OneDrive – Communication and collaboration 📊 Freshsales – CRM and client tracking 🚀 Rocketlane – Project management and onboarding 🎨 Canva – Creating content and client-facing material 📧 SendGrid – Customer comms and automation 🎟️ Freshdesk – Support and ticketing system Why Join Us? We know that start-up/scale-up life isn’t for everyone—there will be challenges. But having a brilliant team, a strong purpose, and making a real difference in the lives of our users makes it all worthwhile. At TiPJAR, you’ll be supported to do your best work, feel empowered in your role, and play a direct part in shaping the future of tipping. What We Offer: 💼 Flexible working hours 🍽️ Exposure to some of the best UK hospitality operators 📈 Career progression opportunities 🏖️ 33 days holiday (including bank holidays) 🏠 Remote working 🌍 ‘Work from anywhere’ policy – work abroad for up to 4 weeks per year 🐶 Dog-friendly London office 💙 An excellent team culture based on values created by our team The Interview Process We want to make sure this role is the perfect fit for both you and us. Here’s what to expect: 1️⃣ First Stage – A Teams call with recruitment team to discuss your experience and motivations. 2️⃣ Second Stage – A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. 3️⃣ Final Stage – Meet our COO, A conversation about leadership, impact, and where you fit in our journey 💌 Apply now and help us continue to grow as the UK’s #1 tips & tronc distribution solution for hospitality! Pre-employment Screening All successful candidates must undergo a DBS check, as well as other pre-employment checks such as referencing and right to work. Offers of employment are contingent upon candidates securing and demonstrating their right to work in the UK. Evidence of this right must be provided to TiPJAR, in accordance with the Immigration, Asylum and Nationality Act 2006, before the start of employment. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

Perfect for a driven Sales Manager focused on building a strong career in advanced automation. Achieving ambitious sales targets, selling PWR Smartline and tailored robotic solutions, while building a robust long-term pipeline. Leading the full sales cycle: prospecting → order closure.

Lead sales strategies and growth initiatives in your region, delivering on ambitious sales targets. Regional Sales Manager - South ??. If you are a passionate and hungry sales professional with an interest in robotics/automation looking to push your career forward then get in touch and lets discuss

SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today! Are you looking to join one of the fastest-growing analytics companies? Do you want to get deeply immersed with our growing list of customers? Are you ready to find new growth paths for the company? Do you want to “roll up your sleeves” when a customer needs help to drive an issue to resolution? We are looking for a qualified Customer Success Manager (CSM) to drive adoption and customer success within a growing portfolio of top-tier customer accounts. You will be asked to drive business value and successful outcomes by aligning the SuccessKPI product and services with the strategic business goals and needs of our customers. Job Location: Remote Work, UK: Candidate must reside in the United Kingdom Why work for SuccessKPI: • Opportunity to work for an organization that prides itself on offering a diverse and dynamic culture where employees are proud to work, • Opportunity to work for a fast-growth global company in the rapidly growing analytics space, • Opportunity for career development and growth opportunities as we grow and scale, • Opportunity to build industry relationships and work alongside seasoned industry experts, • Opportunity to work with our leadership team to strategize, collaborate, and solve customer challenges every day - YOU HAVE A VOICE AT SUCCESSKPI! What You’ll Do: • Understand how our customers want to use SuccessKPI and help make these aspirations a reality, • Be the customer companion on their journey through on-boarding, adoption and a lifetime of success., • Collaborate across SuccessKPI departments and customize the response to the needs of our customers, • Be a part of an Account team that manages enterprise accounts consisting of Fortune 10 and Fortune 50 companies and responsible for Annual Recurring Revenue of $2-5MM., • Become the primary point of contact for customers and the voice that communicates use case/requirements/expectations in a way that is actionable for Marketing, Sales, Support, Services, and Product teams at SuccessKPI., • Manage updates in our customer relationship management tools, • Learn the technical nuances of customers’ configurations and act as an initial layer of support and guidance and work closely with support on other needs, • Understand the concepts and importance of identifying growth areas in existing customer base, • Help build expansion opportunities – passive selling, • Travel as needed to support Customer meetings, trainings, or other company meetings & business (required travel typically less than 20%) What you’ll Bring: • Ability to help customers overcome technical and training hurdles while expanding their use of the platform, • 5+ years in customer-facing roles – Sales/Support/Services/Architecture, with at least 2-3 years of enterprise account management experience and at least 1+ year of technical account management, • Ability to handle escalation management, • Strong project management fundamentals, • Passionate about building customer success for the SuccessKPI “Brand”, • Being a change agent and solution maker, • DNA – You possess the “Helper Gene” and are proactive in acting on behalf of your customers, • Hands-on experience with data warehousing ecosystems (e.g. Data sources / ETL / Data warehouse / Data marts). Understanding of different types of data schemas (OLTP vs. OLAP, snowflake, etc.), • Hands-on experience with Data and Analytics tools such as Business Objects, Cognos, OBIEE, MicroStrategy, Tableau, Qlik, PowerBI, SQL, • Familiarity with ETL tools (such as Alteryx, Datameer, Informatica, Talend, SSIS, DataStage, Kettle) is a plus, • Knowledge and experience with deployment architectures on-premises and in cloud environments like AWS, Azure, and Google Cloud, • Contact Center management familiarity and experience with IVR, ACD, agents, and call queues What Success Looks Like • Customers achieve measurable business value within their first 6–12 months with clear adoption milestones, executive alignment, and documented ROI., • Enterprise accounts expand organically through trusted partnership resulting in strong retention, referenceable customers, and consistent ARR growth., • You are viewed as a strategic advisor — not just a point of contact — with executives relying on you to translate analytics into business decisions., • Escalations are handled with confidence and urgency, protecting relationships while driving issues to resolution across internal teams., • Product usage grows over time with increased feature adoption, deeper data integrations, and expanded user engagement., • Internal teams (Sales, Support, Product, Services) trust your account insights because you communicate customer needs clearly, proactively, and actionably., • Renewals feel like a natural next step, not a negotiation, because customers clearly see SuccessKPI as mission-critical to their operations., • You identify and help cultivate expansion opportunities within your portfolio, contributing meaningfully to net revenue retention., • You build strong executive relationships across Fortune 10 and Fortune 50 organizations, positioning SuccessKPI as a long-term analytics partner. About SuccessKPI Inc.: SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience. For more information on SuccessKPI, please visit us at successkpi.com SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A

Experience with Selenium or other web automation tools.

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. This role blends hands-on onboarding with ongoing technical support, training, and adoption. One week you might be on site at a clinic walking their staff through new workflows. The next you might be remotely troubleshooting a billing issue or shaping a new help center article. We want someone who works proactively rather than reactively. You should be the person who anticipates where clinics will struggle, builds resources before they need them, and treats every support interaction as a chance to improve how the platform works for everyone. You are equally comfortable running a structured implementation project and jumping into an unexpected support ticket. Travel across Europe is part of the role. When a new clinic comes on board, or an existing one needs deeper training, you will be there in person. Candidates should live in Poland, Spain, Sweden, or the United Kingdom within an hour of a major airport. Onboard new clinics • Serve as the primary point of contact during implementation, coordinating across internal teams (technical, CRM, training) and clinic stakeholders., • Support configuration of Adoreal’s EMR and CRM systems and help clinics migrate data from their existing tools., • Organize and structure clinic data so it aligns with Adoreal’s analytics framework., • Manage project timelines, track milestones and dependencies, flag risks early, and communicate status clearly., • Travel on site to deliver staff training and lead clinics through their transition to the platform. Support clinics once they’re live • Act as the first point of contact for clinic staff and patient inquiries, ensuring all requests are addressed within 24 hours., • Troubleshoot technical issues, triage support tickets, and coordinate escalations with Product and Engineering when needed., • Monitor adoption after go live and reach out proactively to clinics that are struggling, rather than waiting for problems to surface. Train and enable on an ongoing basis • Build and maintain onboarding documentation, training guides, FAQs, training videos, and other self service resources., • Keep clinics current on new features, UI updates, and bug fixes through release notes and follow up sessions., • Travel on site for refresher training, workflow audits, or whenever a clinic needs hands on guidance after going live. Close the feedback loop • Track and document bugs, recurring issues, and feature requests., • Identify patterns across clinics and translate them into product insights for the Product and Growth teams., • Explore automation opportunities (chatbots, predictive troubleshooting, smarter self service) that reduce repetitive support work and free you to focus on higher value clinic interactions., • Minimum 4 years of combined experience across customer success, software implementation, technical support, or healthcare onboarding, ideally in SaaS or digital health., • Hands on experience with EMR and CRM systems, data migration, and digital workflow tools., • Native level English fluency (C2) with strong written and verbal communication. Additional European languages are a plus., • Demonstrated success managing multiple implementation or onboarding projects simultaneously., • Familiarity with healthcare workflows including patient intake, documentation, billing, scheduling, and compliance., • Strong familiarity with support ticketing systems and escalation processes., • Experience training clinical and administrative staff on new systems., • Comfort building help center content, training documentation, and self service resources., • Awareness of regulatory requirements in healthcare data handling and access control., • Willingness and ability to travel across Europe for clinic visits and on site training. Organized, collaborative, tech savvy, and oriented toward efficiency, scalability, and proactive problem solving. At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: • Paid time off (PTO) and paid holidays, • Performance-based bonuses and company equity opportunities, • Fully remote work environment with flexible schedules, • Collaborative and thriving team culture guided by Adoreal’s core values Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos., • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded., • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders., • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders., • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence., • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company., • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role, thank you

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

About ProdPad: ProdPad is the original (and best) product management software, used by thousands of teams across the world to build better products. We give product managers a home for their product strategy — one place to map out vision and objectives, manage their roadmap, organize their backlog, and gather and analyze customer feedback. Founded in 2012, ProdPad’s founders invented the world-renowned Now–Next–Later roadmap, used by millions of product teams today. From our UK base, we support customers across industries — from government services to healthcare to publishing and beyond. About the Job: As a Customer Success Manager at ProdPad, you’ll be right in the thick of it, working alongside our close-knit team to keep customers happy and engaged. We’re a small company, so you’ll have real impact and plenty of variety in your day. You’ll be our customers’ go-to person — the one who learns their challenges and shows them how ProdPad makes their work easier. From onboarding to renewal, you’ll be their advocate, guide, and partner. That means running onboarding calls and delivering demos via Zoom, answering questions via Help Scout and jumping into conversations in our Slack community. Through it all, you’ll be the voice that says, “We’ve got you,” helping customers get real value from ProdPad every step of the way. This role reports into our Head of Product. What you’ll be doing: • Guiding customers through onboarding — run kick-off calls, help configure accounts, and make sure every customer leaves with a clear plan for success., • Digging into customer challenges — listen closely, ask smart questions, and connect the dots between customer needs and how ProdPad can solve them., • Working across tools and systems — help customers with integrations like Jira, ADO, and Slack, spot configuration issues and collaborate with Support and Product., • Become a ProdPad expert — learn our features inside out so you can show customers how to use them in their world., • Advocate for the customer — bring their voice back into the product team to help shape what we build next., • Track and improve success metrics — monitor adoption, usage, and engagement data, and step in proactively when customers look like they’re struggling ultimately helping us improve forecasting and retention., • Responsible for Net Revenue Retention — Working with Sales to identify upsell opportunities across the customer base., • Be a trusted partner — build relationships that go beyond support tickets, becoming a go-to advisor who helps customers succeed with ProdPad long after onboarding., • Create helpful resources — from quick walkthroughs to knowledge base updates. About you: • A people person at heart — you love customer-facing work, solving problems, and making someone’s day easier., • Comfortable in the fast-moving world of startups, where priorities shift and variety is the norm., • Strong communicator — confident on calls, clear in writing, and adaptable to your audience., • Organized — able to effectively triage asks from customers and the business to keep priorities on track., • 2+ years in SaaS customer-facing roles (Success or Support)., • Experienced at delivering online demos of SaaS tools and showcasing value to customers., • Comfortable with tools like HubSpot, Help Scout, and (of course) ProdPad, plus the usual suspects like Slack and Google Workspace., • You’re proactive — reading between the lines to spot churn risks, dig out growth opportunities for Sales, and ask the right questions that keep customers moving forward., • Pragmatic with automation — you know when to automate routine tasks to work more efficiently versus when to personalise for impact., • Bonus points for experience with Mixpanel or other data tools, or a knack for digging into usage patterns to spot opportunities. Don’t worry if you don’t tick every box — if this role excites you and you think you’d be a great fit, we’d love to hear from you! Salary: £45-£55k depending on experience Benefits: 📈 Stock options 🌴 25 days holiday (+ bank holidays), with 3 extra days after 3 years 🏥 Private medical insurance + healthcare cashback scheme 💸 Pension contribution 🖥️ Pick out your own kit and tools ⚖️ Work–life balance you’ll actually feel Flexible working: This is a full-time remote position, open to candidates based in the UK. Occasional travel for meet-ups may be required. We value diversity and are committed to nurturing an inclusive work environment. Hiring process: • 15 min hello with COO & Head of Product, • 1 hour interview with Head of Product and COO/CEO (CV deep dive), • A take-home challenge (we’ll pay for your time!), • Chat through the challenge with the CEO and Head of Product + any additional relevant team members Note: No recruiters please — we’re not looking to work with agencies at this time.

A successful West London business is currently looking for an experienced Digital Product Manager to join its IT function. This exciting new role will focus on digital application management and managing a team to deliver enhancements and future automation based on business needs. To be considered

A large UK Business is currently looking for an individual who can drive forward data quality, automation and AI technology within their HR shared services team. This is a fantastic new role for someone that has a genuine interest in data and HR systems to support transformation across the business

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal, in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. As a Site Reliability Engineer (SRE) at Air Apps, you will be responsible for ensuring the reliability, availability, and scalability of our systems. You will work at the intersection of software development and operations, implementing automation, monitoring, and performance optimization strategies to minimize downtime and improve system resilience. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Design and implement scalable, reliable, and fault-tolerant systems across cloud environments. Develop and maintain observability tools, including monitoring, logging, and alerting (e.g., Prometheus, Grafana, Datadog, ELK). Automate infrastructure provisioning, deployment, and incident response using Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Optimize system performance, scalability, and incident response workflows to improve uptime. Work closely with development and DevOps teams to improve system design for reliability. Conduct root cause analysis (RCA) and implement preventative measures to minimize failures. Ensure high availability by designing and maintaining load balancing, failover, and disaster recovery strategies. Improve CI/CD pipelines to enhance deployment speed while maintaining stability. Optimize cloud cost and resource utilization for AWS, Azure, or Google Cloud Platform (GCP). Participate in on-call rotations to quickly address system failures and minimize downtime. Around 4+ years of experience in Site Reliability Engineering (SRE), DevOps, or System Engineering. Strong knowledge of cloud platforms (AWS, Azure, or GCP) and cloud-native architectures. Experience with observability and monitoring tools (Prometheus, Grafana, ELK, Datadog, New Relic). Proficiency in Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Pulumi. Hands-on experience with containerization and orchestration (Docker, Kubernetes, Helm). Strong Linux system administration and networking fundamentals. Experience with incident management, debugging, and root cause analysis. Proficiency in scripting (Bash, Python, or Go) for automation and system monitoring. Knowledge of load balancing, failover strategies, and distributed systems. Understanding of security best practices, access control, and compliance requirements. Strong communication skills and the ability to collaborate with cross-functional teams. Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Group Financial Controller | Preston | up to £95k Talentedge is supporting a PE backed business in the Preston area that is looking to add a Group Financial Controller to their team to help achieve their ambitious goals and year on year growth. About the Role We are looking for a detail-oriented and highly organised Financial Controller. Reporting to the Chief Financial Officer, you will ensure robust financial control and will manage the development, implementation and documentation of internal financial control policies and procedures. The role will contribute to ensuring financial systems are effective and fit for purpose. The role will have core responsibility for management accounts, financial accounts payroll and accounts payable accounts payable. The role holder will instil core controls and ensure the delivery of insightful monthly reporting to the Board and annual financial accounts. We are looking for someone who can: • Be an effective business partner to members of the Senior Leadership Team, supporting Heads of Department and Regional Operations Teams in order to contribute to strategic alignment., • Prepare meaningful, accurate and insightful monthly finance pack and commentary to assist with decision support, delivering actionable commercial points to ensure we stay to plan., • Balance Sheet accountability, ensuring the balance sheet is accurate, understood and aligned with accounting policy and standards., • Overseeing the audit and tax process, managing the team and liaising with external personnel where required., • Seek opportunities to automate process through adoption of technology improvements and automation., • Challenge and improve existing controls and processes in the finance team and wider business, taking full ownership for finance systems and the internal control environment., • Project Management of key initiatives and system developments in the finance team (from evaluation, through to testing and implementation to live use). Experience & skills required: • CIMA/ACA/ACCA qualified or equivalent, • Experience managing and mentoring direct reports, including Management Accounts, • Demonstrated success in managing financial operations and driving process improvements, • Strong communication skills, with the ability to collaborate effectively across different teams and stakeholders, • Proficient in financial management software and ERP systems, • A proactive and problem-solving mindset, with a keen eye for detail and accuracy, • A background in audit Package & benefits: • Work from home up 2 days a week (after 3 month probation), • 33 days holiday including bank holidays, • Flexible working hours Mon-Fri (8-4, 8.30-4.30, 9-5), • Annual bonus scheme up to 6%, • Buy and sell annual leave scheme, • MediCash- health cash plan, • Refer a friend scheme, • Company pension, • Company sick pay scheme, • Life assurance scheme, • Bluelight Card- 100’s of discount and cashback options, • Performance review with a training and development plan, • Employee discounts portal, • Gym membership discounts, • Free parking onsite, • Tech scheme Apply now or contact Danielle Holly at Talentedge for more information.

About the Company: Customer Success Manager – European Wholesale (Lingerie & Fashion)?? Location: West Yorkshire (Home-Based Initially) ?? Full-time | Hybrid working | Office location flexible ?? Start Date: ASAP We are looking for an experienced and detail-oriented Customer Success Manager to lead day-to-day operations for a growing European wholesale business in the lingerie and fashion sector. This is a hands-on leadership role managing a team of four, ensuring seamless order processing, customer communication, and operational excellence across B2B channels. The role will begin as home-based, with plans to establish a small office in West Yorkshire—ideally near Leeds, but flexible depending on where the successful candidate is based. You’ll be the first hire in this new team, helping shape the setup and leading recruitment of four direct reports. The Role: What You’ll DoAs Customer Success Manager, you’ll be the operational heartbeat of the business, responsible for:Team Leadership- Manage and mentor a team of 4 coordinators across order processing, invoicing, and logistics. • Allocate daily tasks, resolve issues, and uphold high standards in customer service.Order & Invoice Management- Oversee order entry and invoicing in Microsoft Dynamics 365 F&O., • Ensure accuracy in pricing, product details, and documentation., • Coordinate with 3PLs and internal teams to track fulfilment and stock.Customer Communication- Handle onboarding forms and delivery templates for major accounts (e.g. Zalando, AboutYou)., • Respond to order-related queries and liaise with logistics and finance teams.Process Improvement- Support automation efforts by identifying repetitive tasks and suggesting improvements., • Maintain clean and accurate product and customer data. The Person: What You’ll BringMust-Haves- 3+ years in customer operations or sales support. • Proficiency in Microsoft Dynamics 365 F&O or similar ERP., • Strong Excel skills (vlookups, formatting templates)., • Excellent communication in English., • Experience working cross-functionally with sales, logistics, and finance., • Confidence managing a small team and owning daily operations.Nice-to-Haves- Experience with large retailers or marketplaces (e.g. Zalando, AboutYou)., • Familiarity with B2B logistics and 3PL coordination., • Exposure to tools like BarTender or document automation platforms.What Success Looks Like- Orders processed accurately and on time., • Customers receive correct documentation without follow-up., • Team operates with clarity, consistency, and professionalism., • Manual tasks are streamlined or automated over time.

Full-Stack Developer & Automation Specialist.My client is looking for a versatile, forward-thinking Developer to join their team in Norwich.This isn't your standard, repetitive coding job.You will be working on a unique mix of backend data systems, cutting-edge AI integrations, API development,

Full-Stack Developer & Automation Specialist Norwich Office (In-Office) Full-time Monday to Friday About the Role My client is looking for a versatile, forward-thinking Developer to join their team in Norwich. You will be working on a unique mix of backend data systems, cutting-edge AI integrati

This role will focus on automation, CI/CD, and cloud infrastructure strategies while mentoring a dedicated team of DevOps Engineers.

As part of our team, you will design and manage test infrastructure, develop scalable automated solutions, and maintain our CI/CD tools to enhance product quality.

Systems Implementation Manager. Team management experience, including as a line manager. The team also support clients with the design and implementation of bespoke accountancy systems tailored to their individual requirements, with a focus on automation and the improvement of workflows.