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Time Appointments are pleased to be working with a Technical Engineering Solutions company based in Norwich who are looking for an experienced Senior Project Engineer to join their company. Key Duties: • Responsible for the delivery of projects. This includes all the management from sales handover to closure., • Carry out the scheduling, cost control and document management of each project., • Identify and manager project risk factors., • Create, check and approve all technical documentation, procedures and project drawings., • Provide clear and timely reports to senior management., • Support Sales and Operations with technical help., • Liable for project financial performance including forecasting, cash flow and invoice alignment. Previous Skills & Experience: • A minimum of 5 years’ experience within a similar or relevant position., • Bachelor’s degree in Engineering or a similar relevant qualification., • HND/HNC or recognised technical qualification is also considered., • Experience of leading meetings., • Good IT skills including Word, Power Point, Excel and Outlook., • Excellent problem-solving skills along with clear communication skills. Benefit: • Pensions scheme., • 33 days holidays with an option to purchase more., • Celebrate your birthday off work., • Electric car and cycle to work scheme.

Area Sales Manager - Food Processing Equipment East of England (90 min commute to Norwich) £50,000 - £55,000 + Commission + Car A UK-based engineering business specialising in bespoke food processing and handling systems is looking to appoint an experienced Sales Manager. The company designs and manufactures complete process solutions used across snack, protein, and prepared food production environments, including conveying, thermal processing, and distribution systems. The Role Develop new business across UK food manufacturers Sell capital equipment and full processing lines Manage projects from concept through to installation Work closely with engineering teams to deliver tailored solutions Build relationships with production, engineering, and operations stakeholders Requirements Proven sales experience within food processing equipment Strong knowledge of: Thermal processing (frying, drying, heating etc.) Vibratory or horizontal conveying Product handling / distribution systems Experience selling bespoke or engineered solutions (not catalogue sales) Comfortable with technical, consultative sales cyclesWR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy...

Field Sales Representative – FMCG (B2B Catering) Location: Field-based About the Role We’re looking for a motivated, street-smart Field Sales Representative to help grow our client's presence across the catering and hospitality sector. This role is focused on developing new business and managing relationships within restaurants, cafés, schools, hospitals, and catering operations. You’ll be working with fast-moving, perishable goods where quality, pricing, and delivery reliability are critical. This is a hands-on, field-based role — ideal for someone confident walking into kitchens, building relationships with chefs, and winning business in a competitive environment. Key Responsibilities Prospect and win new business through cold calling and in-person visits to local businesses (restaurants, cafés, caterers, schools, and care settings) Confidently walk into kitchens and engage chefs and decision-makers Pitch core value propositions including: High-quality products Competitive pricing Reliable delivery service Grow existing accounts through upselling and cross-selling Onboard new accounts and ensure a smooth customer experience from day oneBuild and manage a strong pipeline of prospective customers Maintain strong customer relationships to ensure retention and prevent competitor drift Negotiate pricing and terms while protecting margins Work closely with internal teams ...

DescriptionWere looking for a Deputy Manager to join our Retail Sales team in Harlow. As a Poltronesof Deputy Manager, you are responsible for supporting the Store Manager in driving the performance and day to day operations of the store and leading in their absence. Youll work with our team to ensure they provide a 5 star customer journey and optimise KPI performance while maintaining high operational standards. Youll also coach and support the team to deliver sales targets while making sure our customers are supported in helping create a home they love. As a Deputy Store Manager you can earn up to £40,000.00 with Commission.What does the role involve? • Leading by example and role modelling the Poltronesof company values and behaviours to inspire the team to perform to be their best, • Continuously coaching to develop and improve colleagues performance by carrying out regular performance reviews, • Ensuring expert knowledge throughout the store team on Poltronesof Furniture, holding regular training sessions on all products and services, • Supporting the recruitment, onboarding, management and development of the team, • Being responsible for driving performance, delivering targets, KPIs and maximising sales opportunities in line with the store business plan and business priorities, • Supporting colleagues with customer...

Legal Counsel Location: Norwich, NorfolkPermanent In-House Legal About the Role We are seeking an experienced Legal Counsel to provide high-quality, commercially focused legal advice across the Group. This is a pivotal, business-facing role supporting senior stakeholders on complex commercial contracts, legal risk management, and governance.. You will act as a trusted advisor to executive leadership, leading and developing the in-house legal function while delivering pragmatic, solution-oriented legal support in a fast-paced commercial environment. Key Responsibilities Legal Risk & Strategic Business Advisory • Provide clear, pragmatic legal and commercial advice to executive management and operational teams., • Proactively identify, assess and mitigate legal, regulatory and contractual risk., • Develop and maintain a robust legal risk management and governance framework aligned to legislation and Group policy., • Deliver legal training and guidance to managers on key legal and regulatory topics., • Draft, review and negotiate a broad range of complex commercial contracts, including:, • Sales and procurement agreements, • Services contracts and framework agreements, • SLAs, NDAs, terms & conditions and bespoke arrangements, • Advise on contractual risk, liability, indemnities, pricing mechanisms and commercial protections., • Partner with Procurement, Marketing and Operations on non-standard or innovative contractual solutions., • Qualified Solicitor (England & Wales) or equivalent., • Law degree (2:1 or above)., • Significant post-qualification experience gained in-house and/or private practice., • Strong experience drafting and negotiating complex B2B and B2C commercial contracts., • Demonstrable experience providing practical legal advice to senior stakeholders., • Commercially astute with proven ability to manage legal risk in a commercial, fast-paced organisation., • Broad, senior in-house role with real influence., • Exposure to both commercial matters at Group level., • Collaborative, professional working culture., • Flexible and hybrid working arrangements., • Competitive Salary Package, • 33 days Holiday (inclusive of bank holidays), • Private Healthcare, • Salary sacrifice benefits - enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions, • Generous Employee Product Purchase Discount Scheme, • Pension - with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? • Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth, • Support your colleagues in store with your strong leadership and management skills, • Great communication and rapport building to translate professional terminology into language understanding to patients, • Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations, • Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management, • The ability to work under pressure and handle challenging situations in a fast-paced retail environment, • Confidence, passion, drive and enthusiasm, • Support with the instore recruitment process, • Sales and performance-based bonus, • Targeted incentives, • Competitive pension scheme, • Private medical cover for you and your family, • Life Assurance - 4 x your basic annual salary, • Free eyewear annually with eligibility from day one of joining us!, • Opportunities to get involved in the OneSight EssilorLuxottica Foundation, • Discounts throughout the year for your friends and family, • Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between, • 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday, • Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan, • Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels, • Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme, • And so much more!

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities • Provide administrative support to Solutions and Marketing Team, • Assist with the creation, tracking, and follow-up of sales opportunities and proposals, • Maintain regular communication with customers to ensure satisfaction and engagement, • Identify opportunities to cross-sell or upsell additional services, • Assist in planning and supporting account plans, • Ensure customer orders and service cases are complete and accurate before handover, • Liaise with internal departments to coordinate service delivery and resolve queries, • Support the onboarding of new customers, ensuring a smooth and professional experience, • Help maintain internal documentation, CRM, knowledge bases, and process guides, • Co-ordinate the scheduling of internal / external meetings, including assistance with agendas and follow-ups, • Participate in training and development activities to build product and process knowledge Key Skills • Strong organisational and time‑management skills, • Excellent written and verbal communication, • High accuracy and attention to detail, • Ability to prioritise and manage multiple tasks simultaneously, • Proactive approach to problem‑solving, • Strong interpersonal skills and confidence interacting across teams, • Competent in producing reports, presentations, and structured documentation, • Relationship‑building and customer service skills, • Ability to work under pressure and meet deadlines, • Process‑driven mindset with ability to follow structured workflows, • Understanding of end‑to‑end sales processes and sales cycles, • Familiarity with CRM systems and pipeline management, • Knowledge of quoting, proposal creation, and contract processes, • Basic awareness of marketing–sales alignment (lead management, campaigns, events), • (Desirable) Knowledge of IT / Managed Services environment The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

The Role As a Professional Services Manager, your primary responsibility is to ensure the successful implementation and execution of professional services to our clients. These span across traditional engineering projects such as Microsoft Azure platform implementation and on-premise infrastructure upgrade, into Cyber Security operations, such as MFA enablement projects and Business Continuity consultancy. . You and your teams will work closely with clients across various industries to understand their goals, tailor solutions, and ensure successful project outcomes. Internally, you’ll support pre-sales efforts, enable customer success, and continuously improve service offerings. You will ensure that all projects and small works are scheduled and delivered on time, within budget, and to the highest standards of quality and customer satisfaction. You will be accountable for departmental revenue targets, resource planning, and performance against SLAs and KPIs. This role is a line management role, but you will also be required to demonstrate technical leadership and develop solutions to the issues which may develop whilst the team are working on complex projects and tailoring tech solutions for our clients. Line management responsibilities will see you influence and guide team members on best practice to support their development, directly impacting the efficiency and continuous improvement of service delivery across the teams. This role requires a balance of strategic vision, operational discipline, and hands-on leadership. The ideal candidate is customer-focused, analytical, and skilled at managing multiple projects and priorities. As a member of the Management Team, you will work cohesively with other managers to ensure company initiatives are being met and contribute ideas and solutions to continue making improvements. Key Responsibilities • Overall management of the delivery of Professional Services, • Take responsibility for departmental time utilisation, • Evaluating and refining service delivery processes to improve efficiency, scalability, and client satisfaction, • Managing the capacity model and forecasting resource requirements, • Data analysis and reporting on KPIs, resource, project status,, • Ensuring that departmental budgets are met, • Acting as escalation point for team members or customer concerns relating to delivery of works, • Provide regular training and support to develop the team’s skills, • Represent the professional services function in client meetings and strategic reviews, • Complete NCs and IOs relating to delivery of professional services, • Complete monthly 1-1s and bi-annual career conversations, • Manage department staffing levels, accounting for shift patterns and holidays, • Liaise with other departments and managers to seek and implement company improvements Key Skills • Strong understanding of ISO 9001 and ISO 27001 frameworks, • Proven experience in a management or leadership role, • Excellent time management and organisational skills, • Proven track record of managing complex, client-facing projects and delivering successful outcomes, • Extensive hands-on experience with Microsoft desktop and server operating systems, • Solid practical knowledge of firewalls, network switches, and IP networking, • In-depth experience with Microsoft 365 and Azure technologies, including Azure Virtual Desktop (AVD), • Demonstrated experience in developing and implementing company policies and procedures The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Looking for a fast-paced role in the motor factor? Become a Parts Advisor at Norwich and support the team driving The Power to Supply, making us the customers’ natural choice. What We Offer: • Competitive salary (DOE), • Monthly & yearly sales bonuses, • Monthly & yearly incentives, • 20 days holiday + bank holidays (increasing with service), • Use of a company van to commute to & from work may be available (subject to managers discretion) What You’ll Do: • Serve customers on the front counter and handle inbound calls, • Build strong relationships with retail and trade customers, • Promote offers and maximise sales opportunities, • Ensure accurate ordering to minimise returns, • Support warehouse duties when required What We’re Looking For: • Experience as a Parts Advisor or within the motor trade (preferred), • Good knowledge of cars or willingness to learn, • Sales-driven with excellent customer service skills, • Strong communication and organisation in a fast-paced environment Knowledge of the local areas and customer base would be a distinct advantage. Please note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’. Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPI‘s and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPI’s, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry

About the Role: We are seeking an experienced Head of Production to lead, manage, and optimise all manufacturing operations across our production facilities in a true make to order environment where customer service is critical to success. This is a pivotal leadership role with full accountability for ensuring products are manufactured safely, efficiently, on time, and to specification, while consistently meeting quality, cost, service, volume, objectives. Reporting into the Group Manufacturing & EHS Director, the Head of Production will be responsible for the end-to-end production process across the site, including extrusion, sealed unit manufacturing, fabrication, assembly, glazing, finishing, and dispatch handover. Key Responsibilities: Production & Operational Leadership Lead and oversee all production activities to achieve agreed targets for Safety, People, Quality, Volume and Cost Develop and deliver production plans aligned to sales forecasts, installation schedules, and business priorities. Ensure manufacturing processes are robust, repeatable, and capable of consistently meeting customer and regulatory requirements. Partner with the Continuous Improvement team to: Drive lean manufacturing initiatives, waste reduction, and process optimisation. Support the introduction of new products, materials, equipment, and technologies. Support development of and ensure adherence to Standard Work Quality, Safety & Compliance Champion a strong health, safety, and environmental culture, ensuring full compliance with legal requirements, company policies, and best practice. Ensure all products are manufactured to specification, quality standards, and relevant industry accreditations. Work closely with Quality teams to reduce defects, rework, and customer complaints. People Leadership Lead, coach, and develop production management teams to build capability, accountability, and engagement. Drive effective performance management, succession planning, and skills development across the production workforce. Drive adherence to standard work in support of our Lean Manufacturing approach & goals Foster a positive, inclusive, and high-performance culture aligned to company values. Cross-Functional Collaboration Collaborate closely with Lean, Supply Chain, Planning, Logistics, Engineering, Maintenance, and HR to ensure seamless end-to-end delivery. Support business change initiatives, growth projects, and operational transformation programmes. Build and maintain effective working relationships with Union representatives. Reporting & Governance Monitor and report on key production KPIs, including output, efficiency, scrap, downtime, safety, and labour performance. Ensure accurate reporting, documentation, and adherence to internal governance requirements. Performance Measures & Accountability Achievement of production output, efficiency, and cost targets Health & Safety performance and compliance Product quality and right-first-time manufacture Labour productivity and employee engagement Delivery against production plans and lead times What We’re Looking For: A relevant manufacturing or engineering qualification, or equivalent operational experience within a complex manufacturing environment. Strong knowledge of manufacturing operations, ideally within windows, doors, or building products Proven experience in production planning, labour optimisation, and capacity management Confident use of production KPIs, reporting tools, and ERP/MRP Strong IT skills, including Excel and production reporting systems Senior production leadership experience within a manufacturing environment Experience managing large, shift-based workforces who thrives on the Gemba and in developing people Demonstrated success in driving operational improvement and cultural change Experience working in unionised environments Based at manufacturing site(s), with regular onsite presence required Flexibility to support shift patterns and operational requirements Willingness to travel occasionally between sites or to suppliers Strong negotiation skills and a results-driven mindset Desirable: Degree or professional qualification in Manufacturing, Engineering, Operations, or Business Management Lean / Six Sigma or continuous improvement accreditation Experience of UKG Why Join Us? Highly Competitive Salary Package 33 days Holiday (inclusive of bank holidays) Generous Car Allowance Private Healthcare Bonus Scheme Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Generous Employee Product Purchase Discount Scheme Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Life Assurance of up to 4 x basic salary (subject to qualifying criteria) Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: · Discretionary bonus (annual and circa 5%) · Full travel expenses · 4% Pension · 23.5 Holidays + Birthday · Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? · A mission that feels meaningful (sustainability) · A business growing fast enough to create opportunity, not so fast that it's chaos · The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability This isn't just about maintaining service - it's about raising the bar across the entire lifecycle of customer work. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customerfirst mindset. You'll have the autonomy to create processes that scale and the opportunity to shape a function that will grow significantly as we continue to expand. KEY RESPONSBILITIES: Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability Working closely with the Group Operations Director, you will: · Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. · Raise the bar, creating consistent, high quality service delivery across all service lines. · Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. · Shape and grow a team developing people, growing capability and defining what excellent service looks like. · Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: · A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). · Strong service delivery or customer service leadership background. · Experience leading, developing and managing teams. · Direct experience of structured project management (Prince2 or similar). · Strong Excel skills (V Lookup, pivot tables etc) Behaviours : · A "one team" mentality with a positive mindset and a cando attitude. · Selfaware, open to personal development and coaching others. · Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved and centre at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecomms to the MOD. We are a dedicated passionate team of c100 focused staff who consistently deliver to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18437, Wallace Hind Selection

Outbound Sales Representative Red Recruitment is recruiting an Outbound Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a Full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £24,949.50 Per Annum with on target earnings (Average OTE £37,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid (70% in Office) 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot upselling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Maintain up-to-date knowledge of products, services, and market trends Record all sales activity and customer interactions in our CRM Collaborate with colleagues across operations, marketing, and customer service for a seamless journey Contribute to continuous improvement by sharing feedback on customer needs and market opportunities Key Skills and Experience of Sales Representative: Have an excellent telephone manner Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated 1 Year experience in customer facing role and display great customer service skills Comfortable using a CRM although training is provided Confident in both an inbound and outbound calling role If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now! Red Recruitment (Agency)

Sales Administrator Role who thrives in a technical sales environement within a spare parts and packaging machinery business, with strong French and English lanuage skills. Operations, Customer Enquiries, Quotation Prep, Order Processing, Export Documentation e.t.c. Key Responsibilities • Manage daily customer enquiries, primarily from the UK and France, via phone and email, • Support the sales team by preparing accurate quotations for spare parts, service visits, and maintenance packages, • Process customer orders, ensuring accuracy in pricing, lead times, and part identification, • Liaise with the supply chain team to confirm product availability, pricing, and delivery schedules, • Coordinate the dispatch of goods, including preparation of basic export documentation for EU and international shipments, • Maintain up-to-date customer records, order histories, and CRM data, • Assist the service department with scheduling, parts allocation, and follow-up communication, • Provide aftersales support, including order updates, tracking details, and issue resolution, • Collaborate closely with internal teams to ensure efficient workflows and a high level of customer satisfaction, • Support general administrative functions within the sales office Skills & Experience Required • Fluency in both English and French (written and spoken), • Previous experience in a busy sales office, ideally within spare parts, engineering, machinery, or technical products, • Strong knowledge of quotation preparation, order processing, and customer service practices, • Familiarity with basic export procedures, including commercial invoices, packing lists, and Incoterms, • Excellent communication skills with a confident and professional telephone manner, • Strong attention to detail and the ability to manage multiple priorities effectively, • Proficient IT skills, including experience with CRM systems, Microsoft Office, and email platforms, • A proactive, organised, and customer-focused mindset

Customer Sales Team Leader Are you a people-first leader with a passion for delivering exceptional service while achieving sales outcomes? Red Recruitment are recruiting a motivated Customer Sales Team Leader who can champion outstanding customer experiences while driving strong consumer sales performance. You'll lead a team that provides empathetic support, builds trust with customers and their families, and confidently guides them through their telecare options to ensure they feel safe, informed, and reassured. Benefits and Package for a Customer Sales Team Leader: Salary: up to £32,000 per annum, DOE plus monthly PRP Hours: 37.5 hours per week, flexible hours between 8am -8pm across Monday to Sunday Contract Type: Permanent Location: Norwich - Hybrid (minimum 3 days per week in the office) Training : Full time in office for initial period 248 hours holiday. This includes bank holidays that you will work if rota'd Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of a Customer Sales Team Leader: Team Leadership & Development: Lead, coach, and develop a high-performing, collaborative team. Set clear expectations, provide structured feedback, and foster a positive, customer-first, sales-aware culture. Operational Excellence: Oversee efficient service delivery, monitor KPIs (sales, retention, customer satisfaction), and ensure consistent adherence to operational standards and best practices. Client Experience & Sales Support: Deliver exceptional client experiences, lead complaint resolution, and support the team in converting enquiries through confident, service-led selling. Sales & Retention Leadership: Drive consumer sales, upgrades, and retention through performance coaching, strong customer engagement, and informed service recommendations. Technology & Systems: Oversee digital platforms and ensure the team confidently uses systems to deliver high-quality service and efficient sales processes. Compliance & Reporting: Maintain regulatory and policy compliance, and provide clear performance reports on service quality, sales activity, and operational results. Client Retention & Relationship Care: Strengthen client loyalty through proactive service, effective renewals, and continuous improvement based on customer feedback. Key Skills and Experience of a Customer Sales Team Leader: Leadership Experience: Proven track record of managing teams in customer service, sales, or operations-focused environments, with the ability to lead by example and drive high performance. Sales & Retention Focus: Experience supporting sales conversion, retention activities, or consumer-focused service teams, with the ability to coach staff toward achieving targets. Operational Excellence: Skilled in overseeing day-to-day operations, improving processes, and achieving key business and customer outcomes. Customer Focus: Strong commitment to delivering exceptional customer experiences, with the ability to handle challenging conversations and resolve issues efficiently and empathetically. Communication: Excellent verbal and written communication skills, capable of engaging effectively with clients, staff, and senior stakeholders. Technical Proficiency: Basic proficiency in Microsoft Office and confidence learning new systems. Team Management: Ability to motivate, develop, and guide a diverse team to exceed expectations. Sales & Industry Experience: Experience in consumer sales, upselling, retention, or working in a KPI-driven contact centre environment or a background in telecare, healthcare or technology enabled service industries would be advantageous. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Time Appointments are pleased to be working with a Technical Engineering Solutions company based in Norwich who are looking for an experienced Senior Project Engineer to join their company. Key Duties: • Responsible for the delivery of projects. This includes all the management from sales handover to closure., • Carry out the scheduling, cost control and document management of each project., • Identify and manager project risk factors., • Create, check and approve all technical documentation, procedures and project drawings., • Provide clear and timely reports to senior management., • Support Sales and Operations with technical help., • Liable for project financial performance including forecasting, cash flow and invoice alignment. Previous Skills & Experience: • A minimum of 5 years’ experience within a similar or relevant position., • Bachelor’s degree in Engineering or a similar relevant qualification., • HND/HNC or recognised technical qualification is also considered., • Experience of leading meetings., • Good IT skills including Word, Power Point, Excel and Outlook., • Excellent problem-solving skills along with clear communication skills. Benefit: • Pensions scheme., • 33 days holidays with an option to purchase more., • Celebrate your birthday off work., • Electric car and cycle to work scheme

Project & Operations Director Location: Office based in Norfolk, clientele across the UK. Package: up to £80,000 + Performance Bonus, EV Company Car, 25 days + bank holidays. Required: PLC / Tier 1 Construction Background. Contract: Full Time, Permanent. On behalf of our client, we are recruiting a Project & Operations Director to take full operational ownership of a growing specialist construction business delivering panelling systems on large‑scale commercial and accommodation projects. This is a hands‑on senior leadership role for a proven PLC / Tier 1 construction operator, someone operating at senior management level who is comfortable running an entire multi‑project operation, not just managing a single function. You will effectively act as a General Manager, accountable for programme, margin and P&L across 40 to 50 live projects at any one time, delivered as a specialist subcontractor with all design, manufacture and installation handled in‑house. They are looking for a visible leader who is actively on site, in production, with the teams, someone who removes obstacles, accelerates delivery, and delivers exactly what is forecast. As a business their vision is clear: to be the preferred construction project partner that main contractors look to because their presence raises standards, pace and certainty. In this role you will have end‑to‑end accountability for operational performance, with a clear mandate to drive: Predictable, high‑quality project delivery: Seamless integration with other trades, realistic programmes, snag‑free completion and professional handovers. Client trust and satisfaction: Clear, proactive communication, honest programmes, no surprises, and a calm, solutions‑led approach to challenges. Profit and margin growth: Disciplined change control, strong forecasting, reduced cost‑to‑serve and protection of commercial outcomes. As a senior leader, you will help set priorities, remove constraints and align the operation to the company strategy. You will also own the HR and people agenda for operations, ensuring the right structure, capability, compliance and performance culture is in place to deliver safely and profitably. Core Accountabilities: Translate company strategy into an executable operational plan across Projects, Production, Logistics and Installation. Shape decisions on capacity, investment, systems and risk. Own and deliver quarterly operational priorities. Enforce rigorous KPI, scorecard and forecasting discipline. Align Sales, Design, Manufacturing and Site Delivery to protect margin. Drive continuous improvement so the operating model becomes simpler, stronger and more repeatable. Key Responsibilities: End‑to‑end project control: Enforce non‑negotiable delivery disciplines from handover through design freeze, planning, manufacture and site readiness. Ensure every project has a credible programme, realistic labour plan, clear trade dependencies and live cost‑to‑complete reporting. Customer ownership post‑contract award: Set clear expectations, provide early visibility of risk and change, manage delivery issues professionally and eliminate client chasing through proactive communication standards. Commercial and margin protection: Own operational commercial outcomes, enforce disciplined variation control, reduce cost‑to‑serve and partner with Finance on robust forecasting without becoming administratively burdened. Contract and risk management: Ensure timely reviews, proactive risk identification, compliant notices and documentation, and maintain professional leverage with clients. Manufacturing, supply chain and logistics leadership: Drive schedule adherence, quality, cost and OTIF performance to prevent margin erosion from delivery failure. Quality and snag‑free delivery: Embed robust QA processes, simple SOPs and repeatable standards so quality is designed in, not inspected at the end. Health & Safety leadership: Own exemplary H&S and CDM compliance through strong RAMS, audits, corrective actions and continuous improvement. Systems, data and reporting discipline: Enforce a single source of truth, accurate weekly forecasting and data‑led elimination of recurring issues. People leadership and performance: Build a strong, resilient operational team, coach capability, address underperformance decisively and ensure delivery is not dependent on single points of failure. Operating rhythm and governance: Lead a disciplined weekly and monthly cadence with clear KPIs, priority ownership, escalation routes and signed‑off commitments. Final operational authority: Approve programmes, labour deployment, recovery plans and readiness gates. Make stop‑the‑line decisions for safety and quality where required. Skills, Experience & Qualifications Required: Essential: Background in PLC / Tier 1 construction along with senior specialist subcontracting, or manufacturing‑led construction. Senior leadership experience delivering multiple concurrent construction projects. Strong commercial judgement with proven forecasting and margin control. Ability to build and enforce robust planning and delivery systems. Confident, authoritative client‑facing leadership. Proven ownership of HR responsibilities including performance management. Desirable: NEC (New Engineering Contract) and/or JCT (Joint Contracts Tribunal) experience. Qualifications: SMSTS / SSSTS / CSCS. Operational excellence / lean construction experience. Joinery or carpentry background. Design coordination experience. Personal Attributes: Appreciative: Leads with respect and recognition. Dedicated: Owns outcomes end‑to‑end and finishes what is started. Expeditious: Removes waste, simplifies systems and drives flow. Positive: Raises standards without drama. Trustworthy: Honest programmes, early risk visibility and no surprises. Why Apply? If you are a senior construction operator frustrated by poorly planned projects, weak forecasting or lack of accountability and you're looking a role where you can genuinely run the operation, raise standards and deliver predictable results, apply now!! This is a rare opportunity to make a visible impact! Please contact Louisa Coggs on (phone number removed) or email (url removed) Major Recruitment acts as an Employment Agency for permanent roles and an Employment Business for temporary opportunities. INDER

Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Merchandiser - Fulham Contract type: Permanent Working pattern: Tuesday to Saturday Salary: £29,869 + Quarterly bonus Please note: You will need a valid driving license, own vehicle and the right to work in the UK to be eligible for this role. About Your Role · You’ll work across leading UK grocery retailers on behalf of CCEP, ensuring our full product range is consistently available in store, with a strong focus on stock availability and high‑quality presentation on the shop floor. · Your development matters to us. You’ll have regular one‑to‑one sessions with your line manager and weekly team catch‑ups to support your priorities, build capability, and help you grow your skills. · This is an active, hands‑on role where you’ll be moving throughout the day. Tasks include using pump trucks to move pallets, setting up impactful displays, organising stock, and ensuring our products are well presented. Manual handling is part of the role, and you’ll receive full training and the right equipment to work confidently and safely. · Build positive working relationships with store teams, supported by your Account Executive. · You’ll need to be able to travel to your assigned stores, with a full UK driving licence, appropriate business insurance, and access to your own vehicle. · Work collaboratively with your team and store contacts to maintain smooth operations and clear communication. · Be comfortable using an iPhone and iPad for communication, navigation and reporting. LET’S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We’re looking for someone who has works well with others, loves staying active and thrives in a hands-on role. Can adapt quickly to changing tasks and challenges, has a positive attitude and is eager to learn. We also believe in making sure everyone has what they need to succeed. If you require any reasonable adjustments, we’re here to support you every step of the way in this fun, fast-paced environment. The closing date for applications is 30/04/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio

Sprowston Manor Location : Norwich, NR7 8RP, United Kingdom Address : Wroxham Road We have an exciting new vacancy for an Operations Manager to join our team at The Sprowston Manor Hotel & Country Club. Housed within a 16th-century English manor, this 126-bedroom hotel features an innovative on-site Golf Course, Health Club & Spa, as well as 2 Restaurants and Bar. The Sprowston Manor Hotel and Country Club boasts excellent location with access to convenient public transport links and just a short drive to Norwich city centre and Norwich airport. Benefits include: An attractive salary Career development opportunities throughout the UK Significant staff discount rates when staying at one of our 60 hotels in the UK 50% discount off food and drink if staying at one of our hotels Friends and family hotel stay discounts Reduced membership at our Leisure clubs Free meals on duty (when applicable) Employee referral scheme Auto enrolment pension scheme Your duties will include: Ensuring that each department delivers a consistently high standard of service enhancing the guests experience. Achieving business objectives and maximising the profitability of the site. Maintaining effective cost controls in all areas. Managing and working alongside all HODs to ensure the smooth running of the day-to-day operations. Working seamlessly with our busy sales team to support sales initiatives to maximise revenue. The ideal candidate will be an Experienced Hotel Operations Manager with a strong background in overseeing daily hotel operations. They should possess a can-do attitude as well as excellent leadership, problem-solving, and organisational skills. We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances. TPBN1_UKCT

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