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Responsibilities Oversee daily office operations and ensure a productive work environment. Manage office supplies and inventory, ensuring all necessary materials are available. Supervise administrative staff and provide guidance to enhance team performance. Maintain accurate records and documentation, including employee files and office policies. Assist with human resources tasks such as onboarding new employees and managing personnel records. Communicate effectively with team members and external stakeholders, fostering a positive workplace culture. Utilise QuickBooks for financial record-keeping and assist in budget management. Handle incoming calls professionally, addressing inquiries or directing them to appropriate personnel. Implement organisational systems to improve efficiency within the office. Requirements Proven experience in an office management or administrative role. Strong organisational skills with attention to detail. Excellent communication skills, both verbal and written. Proficient in using QuickBooks and other office software applications. Experience in supervising teams and managing human resources functions is advantageous. Accurately multitasking in a pressured environment. Computer literate with sales and office based task handling experience is preferred. Managing employee schedules and potential conflicts Taking inventory of office supplies and order more if needed Helping establish and maintain office procedures Assisting senior management team when needed Dealing with staff recruitment Attending seminars and training Willing to adapt and work together in pursuit of our mission. Ability to multitask effectively while maintaining high standards of work quality. Ensure a prompt response to all inbound customer/Staff enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Confident communicator by phone and email. A proactive approach to problem-solving with strong decision-making capabilities. If you are an enthusiastic individual who thrives in a dynamic environment and possesses the necessary skills to excel as an Office Manager, we encourage you to apply for this exciting opportunity. Job Types: Full-time, Permanent Pay: £38,700.00 per year Schedule: Monday to Friday Work Location: In person Reference ID: EVCO 006 Expected start date: 02/06/2025
About Us:TOP EAST LINK LTD is a dynamic and innovative company dedicated to bridging business opportunities between the UK and international markets. Located in the heart of Birmingham, we specialize in providing strategic solutions to clients across various industries. We are looking for a talented and driven Business Development Executive to join our team and play a pivotal role in the growth of our business.Key Responsibilities:Market Research and Strategy Development:Conduct in-depth market research to identify potential opportunities and industry trends. Develop strategic plans to drive business growth and improve market presence.Client Acquisition and Relationship Management:Identify and engage with prospective clients, building strong, lasting relationships. Maintain regular communication with existing clients to ensure high levels of satisfaction and explore opportunities for upselling.Sales Target Achievement:Develop and execute sales strategies to meet and exceed revenue targets. Prepare and deliver compelling sales pitches and proposals to potential clients.Collaboration and Networking:Work closely with the marketing and operations teams to align strategies and deliver solutions. Attend industry events, conferences, and networking opportunities to promote the company.Reporting and Analysis:Prepare regular reports on sales performance, client feedback, and market trends. Use insights to optimize strategies and identify areas for improvement.Key Skills and Qualifications:Proven experience in business development, sales, or a related field.Strong understanding of market trends and competitive landscapes. ppExcellent communication, negotiation, and presentation skills.Proficiency in using CRM software and other sales tools.Self-motivated, results-oriented, and able to work independently.Bachelor's degree in Business, Marketing, or a related field (preferred but not mandatory).What We Offer:Competitive annual salary of £39,000.Opportunities for professional growth and career advancement.A supportive and collaborative work environment.