Cpms Network Engineer
hace 9 días
Harrogate
The Network Engineer will be a highly motivated and proactive individual who takes ownership of our EV Charging Point Management System (CPMS) and wider EV fleet infrastructure. This is a key role within a rapidly growing organisation, providing an excellent opportunity to make a meaningful impact while supporting business continuity during a period of maternity leave. You will be responsible for ensuring the reliability, uptime, and efficiency of our EV charging network, acting as a technical lead between internal teams, clients, OEM partners, and engineering colleagues. While occasional support for reactive call-outs may be required, the primary focus of the role is to resolve issues remotely through effective system management, automation, and fault diagnosis. This fixed-term opportunity is ideal for an experienced Network Engineer who enjoys working autonomously, solving complex technical challenges, and driving continuous improvement across systems and processes. • Take ownership of the EV Charging Point Management System (CPMS) and wider fleet EV infrastructure estate., • Monitor and maintain optimum system performance, reliability, and uptime., • Diagnose and resolve faults remotely, identifying root causes and implementing effective solutions., • Act as the technical liaison between clients, OEM partners, engineering teams, and internal stakeholders., • Support the development and improvement of system processes, automation, and operational efficiencies., • Maintain accurate technical documentation and reporting., • Provide technical support and guidance to both technical and non-technical stakeholders. Essential: • Demonstrable experience in a Network Engineer, Systems Engineer, Platform Engineer, or similar technical role., • Proven ability to manage and support cloud-based or IoT-connected platforms., • Strong track record of diagnosing and resolving complex technical issues remotely., • Experience designing, building, and maintaining APIs or system integrations., • Confident working with networking fundamentals including TCP/IP, VPNs, firewalls, routing, and switching., • Experience working in operational or service-critical environments with uptime responsibility., • Degree in Network Engineering, Computer Science, IT, Electrical Engineering, or related discipline – or equivalent practical experience., • ITIL Foundation or service management awareness is beneficial., • Experience collaborating with field engineering teams and external partners., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)., • Ability to work independently and as part of a team., • Valid UK Driving Licence, • Flexibility in working hours and approach, an attitude to see a task through Desirable: • Experience working directly with OEMs or hardware manufacturers., • Experience managing firmware, configuration, or interoperability across multiple OEM vendors., • Experience with CPMS platforms, OCPP, OCPI, or similar protocols., • Experience within EV charging, energy, utilities, or smart infrastructure sectors., • Experience with automation, scripting, or platform optimisation., • Take full ownership of the CPMS platform and associated EV charging infrastructure network., • Monitor, manage, and optimise performance across the client EV estate to ensure maximum uptime and efficiency., • Diagnose and resolve the majority of faults remotely through the CPMS system., • Diagnose faults and coordinate with planners and engineers, • Design, build, and maintain APIs and system integrations between platforms., • Act as the technical escalation point for complex network and system issues., • Work closely with field engineers during reactive call-outs, providing technical guidance and root cause analysis., • Work directly with OEM partners to manage interoperability, firmware, configuration, and platform integration., • Develop, document, and continuously improve operational processes and workflows., • Analyse network and charger performance data to proactively prevent faults., • Support onboarding of new charging sites and clients into the CPMS environment., • Contribute to future team structure, training, and capability as the estate grows., • Maintain strong client and stakeholder communication where required., • Lead, mentor, and motivate the network operations team to achieve organisational goals., • Conduct performance evaluations and provide constructive feedback to team members. Hybrid & Flexible Working 35 Days Annual Leave Travel & Subsistence Company Performance Bonus Bupa Healthcare Salary Sacrifice Pension Scheme EV Car Salary Sacrifice Scheme Holiday Purchase Scheme Enhanced Family-Friendly Policies 4pm Finish on Fridays Bellshill On‑Site Gym Benefits & Discounts Platform Long Service Awards #J-18808-Ljbffr