Network Support Engineer
17 days ago
Harrogate
Network Support Engineer \n \n Hybrid role - 2 days per week on site, 3 days WFH \n \n This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. \n \n The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. \n \n As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. \n \n Key Responsibilities: \n\n • Provide high-quality IT and network support to clients, ensuring service levels are met\n, • Troubleshoot and resolve incidents, escalating where required\n, • Maintain and update internal technical documentation\n, • Continuously build your knowledge across networking, cloud services, and IT systems\n, • Work closely with senior engineers to gain mentorship and experience in enterprise environments\n\n \n Requirements: \n\n • A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.)\n, • A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls)\n, • Strong communication skills and a passion for developing a technical career\n\n \n Salary & Benefits \n Paying £27,500 rising to £30,000 after probation. \n \n Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles \n \n Working Hours: \n Mon-Thu 9am-5:30pm, Fri 9am-3:30pm \n