Trabajos nhs professionals en CheshuntCrear alertas

Pay: £25,000.00-£30,000.00 per year \n Job Description: \n Job Description \n Job Title \n Call Handler / Family Support Contact Adviser \n Salary \n £25,000 - £30,000 depending on experience and agreed hybrid working arrangement, mainly remote will be considered for the right applicant. \n Location \n Hybrid/remote \n Training will be delivered from Finchley, Nazeing and remotely, you need to be a driver to travel to the client location on occasion. \n Once fully trained, the role will be hybrid/remote at the Nazeing office and occasional client location as required. \n Hours \n 37.5 hours per week \n Working on a rotating shift pattern between 8:00am and 8:00pm, Monday to Friday. \n Example shifts: \n\n • 8:00am - 4:00pm\n, • 10:00am - 6:00pm\n, • 12:00pm - 8:00pm\n\n About the Role \n Our client are supporting families who require guidance and access to specialist behavioural support and mediation services for children and young people. \n As a Call Handler, you will be the first point of contact for parents, carers and professionals contacting the service. Many callers may be experiencing stressful or emotional situations, so empathy, patience and excellent communication skills are essential. \n This is not a counselling role. Your responsibility is to professionally guide callers through a structured assessment process, accurately capture information, follow agreed procedures and ensure each caller receives the appropriate next steps. \n Comprehensive training will be provided before you begin handling live calls. Training is expected to last approximately four weeks and includes both classroom-based and virtual learning. \n Key Responsibilities \n\n • Answer inbound telephone enquiries in a professional, empathetic and confidential manner.\n, • Follow detailed scripts, assessment questions and call handling procedures.\n, • Gather accurate information while ensuring callers feel listened to and supported.\n, • Record detailed case information onto internal systems.\n, • Escalate safeguarding concerns or urgent situations in accordance with agreed procedures.\n, • Ensure all information is handled in line with GDPR and confidentiality requirements.\n, • Maintain accurate records of every interaction.\n, • Liaise with colleagues and supervisors where additional support or guidance is required.\n, • Deliver consistently high levels of customer service.\n, • Participate fully in ongoing coaching, training and quality assurance reviews.\n, • Attend office locations when required for training, meetings or team activities.\n\n Person Specification \n We're looking for people who are calm under pressure, naturally empathetic and able to communicate confidently with people who may be distressed or anxious. \n Essential \n\n • Minimum two years' experience within a telephone-based customer service or call handling environment.\n, • Excellent listening and communication skills.\n, • Ability to remain calm and professional in emotionally sensitive conversations.\n, • Strong attention to detail.\n, • Good keyboard and computer skills.\n, • Experience accurately recording information onto CRM or case management systems.\n, • Ability to follow detailed processes and scripts.\n, • Excellent spoken and written English.\n, • Able to work rotating shifts.\n, • Eligible to successfully complete a DBS check.\n\n Desirable \n Experience within any of the following would be advantageous: \n\n • Healthcare\n, • NHS\n, • Local Authority services\n, • Social care\n, • Financial services or credit control\n, • Housing\n, • Insurance claims\n, • Bereavement support\n, • Complaints handling\n, • Emergency or helpline environments\n, • Mental health or wellbeing services\n, • Customer support involving vulnerable customers\n\n Training \n Successful applicants will complete approximately four weeks of comprehensive training. \n You will only begin taking live calls once you have successfully completed the training programme. \n Benefits \n\n • Hybrid working\n, • Full structured training programme\n, • Ongoing coaching and development\n, • Supportive team environment\n, • Opportunity to make a genuine difference to families across the UK\n\n Pre-Employment Checks \n Employment is subject to: \n\n • Satisfactory DBS clearance\n, • Right to work in the UK\n, • Employment references\n\n Application question(s): \n\n • Do you have 2 years continuous call handling experience with 1 employer?\n, • Are you aware this is a rotating shift pattern, 7.5 hour days, between 8am-8pm?\n, • Do you have your own transport and are within 1 hours travel of the location?\n\n \n Work Location: Hybrid remote in Lower Nazeing (Essex)

Project Manager \n Salary: £37,000–£40,000 per annum \n Hours: Monday–Friday, 08:30–17:30 \n Location: Hybrid (Office/Home Working) \n Contract: Full Time \n \n Join the UK's leading provider of professional role players \n Professional Role Players (PRP) is the UK's leading provider of professional role players, supporting healthcare education, examinations and training for over 28 years. \n \n Working with medical schools, Royal Colleges, NHS organisations, regulators and healthcare providers across the UK and internationally, we deliver thousands of simulated patient sessions each year across face-to-face and online environments through our digital platform, Osler Online. \n \n We're looking for an experienced Project Manager to join our growing operations team in a hybrid role, combining office-based collaboration with remote flexibility. \n \n Please note: This is not an IT, software or technical project management role. It is a fast-paced operational delivery position focused on managing client projects, coordinating people and resources, and ensuring exceptional service delivery. \n \n If you enjoy working with people, solving operational challenges, juggling multiple priorities and delivering outstanding client experiences, we'd love to hear from you. \n \n About the Role \n Every day is different. \n \n You'll manage multiple client projects simultaneously, coordinating freelance role players, managing client accounts and working with a small operations team to deliver high-quality healthcare education and examination programmes across the UK. \n \n You'll take ownership of designated client accounts from initial enquiry through to successful delivery, ensuring projects are delivered on time, to a high standard and with exceptional customer service. \n \n This is a fast-paced role where priorities can change quickly, so we're looking for someone who is organised, adaptable, solutions-focused and enjoys taking ownership. \n \n What You'll Be Doing \n You'll be responsible for: \n \n · Taking ownership of the end-to-end operational delivery of multiple client projects across the UK. \n · Acting as the primary point of contact for designated client accounts. \n · Building and maintaining strong relationships with clients, ensuring a consistently high standard of service throughout each project. \n · Planning and coordinating projects involving multiple stakeholders, ensuring deadlines and quality standards are met. \n · Recruiting, booking and scheduling freelance role players from our nationwide network. \n · Matching role players to client requirements, ensuring quality, suitability and availability. \n · Monitoring live projects, responding proactively to operational challenges and resolving issues as they arise. \n · Identifying opportunities to improve operational processes and enhance the client and role player experience. \n · Working collaboratively with fellow Project Managers, the Assistant Project Manager and Administration Team to deliver exceptional client service. \n · Maintaining accurate project records and contributing to the continuous improvement of PRP's systems and processes. \n \n We're Looking For Someone Who \n · Exceptionally organised with excellent attention to detail. \n · Able to manage multiple priorities in a fast-paced environment. \n · Calm, adaptable and solutions-focused under pressure. \n · An excellent communicator who builds strong client relationships. \n · Proactive, takes ownership and uses initiative. \n · A collaborative team player with sound judgement and decision-making skills. \n · Confident using Microsoft Office, databases and digital platforms, with the ability to learn new systems quickly. \n \n Essential Experience \n We're particularly interested in candidates with experience in one or more of the following: \n\n • Healthcare education or medical examinations\n, • Events or programme management\n, • Recruitment or talent coordination\n, • Workforce planning or scheduling\n, • Client account management\n, • Service delivery or operations\n, • Professional services\n, • Learning and development\n\n \n If you have transferable operational experience from another sector and can demonstrate excellent organisation, stakeholder management and service delivery, we'd also love to hear from you. \n \n Why Join PRP? \n At PRP, your work has a direct impact on healthcare education. You'll help deliver assessments and training that support the development of future healthcare professionals across the UK. \n \n We offer: \n\n • Hybrid working\n, • Supportive and collaborative team environment\n, • Varied and rewarding work\n, • Opportunities to contribute to service development and continuous improvement\n, • The chance to work with leading universities, Royal Colleges, NHS organisations and regulators\n, • A role where no two days are the same\n\n \n Qualifications \n We welcome candidates with a range of educational and professional backgrounds. Relevant operational experience, organisational capability and transferable skills are valued just as highly as formal qualifications. \n \n PRP offers a supportive, collaborative working environment within a highly respected and growing organisation operating at the forefront of healthcare role play and assessment delivery. \n \n Professional Role Players is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and communities and are dedicated to creating a supportive and accessible recruitment process. We believe that a diverse workforce strengthens the quality of our work and the experiences we provide to our clients. If you require reasonable adjustments at any stage of the recruitment process, please let us know, we are happy to support. \n \n Please note that Professional Role Players is unable to provide visa sponsorship. Applicants must have the right to work in the UK. \n \n Please apply with your CV and a covering letter.

BUSINESS DEVELOPMENT LEAD – EPPING - £30 000 Our client, a Domiciliary and Live In Care service, is seeking an ambitious and results-driven Business Development Lead to drive the growth of the new home care branch in Epping which is a secondary branch to an existing, successful branch. This is a hands-on role focused on increasing client referrals, building strong relationships within the local healthcare community, and expanding our client base while maintaining the highest standards of care. The successful candidate will be responsible for developing and implementing a local growth strategy with the support of the Operations Director, identifying new business opportunities, and establishing the branch as a trusted provider of home care services across Epping and the surrounding areas. Key Responsibilities Business Growth & Development Develop and execute a local business development strategy to achieve branch growth targets. Identify and secure new sources of referrals from healthcare professionals, local authorities, hospitals, GP practices, community organisations, and private clients. Build and maintain strong relationships with key stakeholders across health and social care sectors. Attend networking events, community meetings, and industry forums to raise awareness of our services. Monitor local market trends, competitor activity, and opportunities for expansion. Relationship Management Act as the primary point of contact for prospective clients and referral partners. Conduct meetings and presentations to promote the home care service. Maintain regular communication with existing referral sources to strengthen partnerships. Develop community engagement initiatives that enhance the branch's local presence and reputation. Marketing & Brand Development Support local marketing campaigns and promotional activities. Work with the wider team to develop effective digital and community-based marketing initiatives. Represent the organisation professionally at events, exhibitions, and networking opportunities. Help generate positive client testimonials and case studies. Performance & Reporting Track business development activity and report on key performance indicators. Maintain accurate records of leads, referrals, conversions, and partnership activities. Produce regular reports on business development performance and growth opportunities. Essential Skills & Experience Proven experience in business development, sales, account management, or relationship management within the care sector Strong networking and relationship-building skills. Ability to work independently and manage multiple priorities. Full UK driving licence and access to a vehicle. Strong organisational and reporting skills. Desirable Skills Epping based or familiar with the area Knowledge of the local health and social care landscape in Essex. Experience working with local authorities, NHS organisations, or healthcare providers. Understanding of CQC-regulated services. Self-motivated and target-driven. Passionate about improving care outcomes for people in the community. Confident, professional, and approachable. Entrepreneurial mindset with a proactive approach to problem-solving. Strong commitment to quality and customer service. On Offer £30,000 pa with bonus structure for new referrals Opportunity to play a key role in the growth of an expanding home care service. Ongoing training and professional development. Supportive and collaborative working environment. Opportunity to make a meaningful difference within the local community

If you're a nurse who's looking for something more: more time, more opportunities and more reward, choose a career with Hamberley Care Homes. Being a Registered Nurse at Hamberley is different. Our nurses have the time to spend quality time with residents and their families. They develop close relationships, really understanding the needs of the people they care for, and have time to provide holistic care. Our innovative, award-winning model of care includes a multi-disciplinary team, dedicated to caring for each and every individual in the way that they like. As a nurse at Hamberley, you'll have a unique opportunity to be part of this team of dedicated professionals, as well as working in a well-appointed, high quality environment. At Hamberley we believe our residents deserve something 'Extra Special, Every Day', and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. Support and reimbursement of your revalidation costs and NMC annual fees.Why we're different Generous, above NHS-equivalent rates of pay. A unique opportunity to lead. You will play a pivotal role in coordinating the care of our residents, including liaising directly with GPs and other providers. Supportive team environment. Our close-knit, multi-disciplinary team relies on each other's expertise to ensure the best, safest, decisions are made. And our management team actively foster an environment where all members of the team are listened to and supported. A chance to make a bigger difference to people. Our high staff-to-resident ratio and the long-term nature of the care, means you'll get to spend time building a relationship with the people you care for. You'll have the opportunity to take a more holistic approach to their physical and mental health, ensuring better care and more satisfying, fulfilling work. A chance to make a bigger difference to care. Our generous resources and culture of listening, mean that if you see a way to make care better, we can make it happen. Maintain and enhance your clinical skills. Our residents have highly varied needs, so we offer extensive training and learning opportunities for you to develop your clinical skills. From dementia care to medical emergencies, wound care, diabetes management, and stroke care, the work is always different, interesting and rewarding.Could you be part of our team? We're looking for nurses with: NMC registration - Either RGN or RMN Demonstrable experience post registration working in a similar setting. Preferably would have worked within a care home or elderly setting A commitment to delivering high quality care Good communication and organisational skills Passion & empathy with a desire to making a difference to the lives of our residentsIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Brookwater House Brookwater House is a luxurious care home in Enfield part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley