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  • Front of House Supervisor
    Front of House Supervisor
    hace 8 horas
    Jornada completa
    London

    Front of House Supervisor – Locke Millenium Bridge We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front office and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Oversee daily front of house operations, including reception and guest services Lead, train, and motivate front office team members Ensure a consistently high level of guest service and satisfaction Handle guest feedback, complaints, and service recovery professionally Manage staff scheduling, performance, and training Ensure compliance with hotel policies, procedures, and brand standards Coordinate closely with housekeeping, F&B, and other departments Prepare reports, forecasts, and operational updates for management THE FIRE YOU CARRY Strong leadership and people-management skills Excellent customer service and guest relations abilities Clear and professional communication skills Strong organizational and time-management skills Problem-solving and decision-making abilities Ability to remain calm under pressure Attention to detail and operational awareness Knowledge of hotel front office procedures Proficiency in property management systems (PMS) preferred YOUR PROVEN TRACK Proven experience as a Front of House Supervisor or in a senior front office role Previous experience working in a hotel environment is essential Experience managing front desk, concierge, or guest services teams Experience handling guest complaints and service recovery Experience preparing schedules, reports, and operational forecasts Ability to work flexible hours, including weekends and public holidays Relevant hospitality qualification or equivalent experience preferred OUR TREASURE CHEST 28 days Holidays inc Bank Holidays (Including the option to buy more if you want them), Wellbeing benefits Free nights in our properties Awesome recognition schemes Pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Deputy General Manager
    Deputy General Manager
    hace 7 días
    £36000–£46000 anual
    Jornada completa
    Canary Wharf, Tower Hamlets

    We are seeking an outstanding Deputy General Manager with a love for varied hospitality experiences, high volume operations who thrives managing large teams. Pergola on the Wharf is a powerhouse of a business, bringing together high energy dining, vibrant social spaces, and large scale events under one roof. No two days are the same and exceptional leadership is key to delivering unforgettable guest experiences. The Role: As Deputy General Manager, you'll be key to the running and success of Pergola on the Wharf. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management -- guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact -- clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A proven leader with experience in high volume operations. A personal license holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage -- always questioning, improving, and innovating. Strong knowledge of food safety, allergies health safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits \& Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Cleaner
    Cleaner
    hace 7 días
    £10–£12 por hora
    Jornada parcial
    London

    We clean for Airbnb hosts across London and Hertfordshire and need a reliable cleaner to join our small team. All cleans are 2 hours. Pay is per clean — not hourly. You get paid every Friday. 💰 PAY • 1–2 bed solo clean: £24 per clean, • 3–4 bed paired clean: £24 each (two cleaners working together), • 5 cleans per week typical · More available on-call, • Cleans start 10am · Linen pickup 8–9am on clean days 📋 WHAT THE JOB INVOLVES • Full Airbnb turnaround — you will follow a detailed checklist provided by us covering every room, every time, no exceptions, • Before arriving and before leaving you must document the condition of the property with photos via the app — this includes any damages, missing items or anything out of the ordinary, • Any damages found must be photographed and reported immediately through the app — do not touch or attempt to fix anything, just document and report, • Linen changeover — collect the correctly labelled bag for your property, strip the beds, make up fresh, return dirty bag same day, • We handle all washing and restocking — your only job is making sure you use the right bag for the right property ⭐ OUR STANDARD Every clean is reviewed by our admin team before it is signed off. Your photos, checklist and documentation are checked after every single job — we need every clean to be at 100%. This is how we protect our hosts, protect you, and keep the standard high across all properties. ✅ YOU NEED TO • Be reliable — Airbnb hosts have guests arriving same day, there is no margin for no-shows, • Have a smartphone (two simple apps for scheduling and check-ins), • Have your own transport — car or van preferred for linen collection, • Be flexible across the week — cleans follow Airbnb bookings so working days vary, you will always be notified in advance via the app, • Have attention to detail — guests and hosts notice everything 📍 AREAS COVERED London and Hertfordshire — with more properties coming in regularly as we grow. ✨ WHAT WE OFFER • Pay per clean — finish the job well and move on, no clock-watching, • All linen washed, stocked and bagged by us — you just collect the right labelled bag and go, • All cleaning supplies provided, • App-based scheduling — no phone calls, no confusion, • Consistent weekly work that grows with us, • Trial clean paid at full rate 📩 TO APPLY Message us with: (1) which area you are based in, (2) your availability, (3) any previous cleaning experience No CV needed — a short message is fine. We respond quickly.

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  • Sous Chef
    Sous Chef
    hace 14 días
    £33000–£45000 anual
    Jornada completa
    London

    A Mayfair based HNWC client requires the following: Please send your Cv to the email address below only if you fit ALL the criteria as specified by the client's preferences.: Closing Date 19th Thursday March 2026 PRIVATE HOUSEHOLD RECRUITMENT BRIEF Position: Chef / Cook (Live-Out) & Housemaid (Live-Out) TRIAL DETAILS Trial Dates: 4th or 5th April (one week) Trial Hours: 12 hours per day Trial Compensation: Hourly rate + overtime pay after the 12th hour Note: No additional benefits are provided during the trial week POSITION OVERVIEW We are seeking a skilled and personable Chef or Cook & Housemaid for a private household based in London, with travel to Southampton as required. The ideal candidate will bring culinary versatility, cultural sensitivity, and a warm, adaptable personality to a dynamic household environment. HOUSEHOLD PROFILE Household Size: Family of 4 — parents and two sons (aged 21 and 16) Lifestyle: Busy and dynamic; family members are rarely all home at the same time. The eldest son attends university. Dining Style: Informal; family members eat at varying times throughout the day Hosting: Infrequent and casual; occasional gatherings of up to 8 guests KEY CULINARY REQUIREMENTS Primary Cuisine: South Indian cooking — must be proficient, this is the core requirement Predominantly vegetarian; occasional non-vegetarian dishes (chicken and fish) Additional Cuisines (advantageous): Japanese, Italian, and/or Chinese cuis CANDIDATE PROFILE Essential: Asian British passport holder only!! Personal Attributes: Warm, friendly, Collaborative — comfortable working alongside other household staff including personal assistants, a secretary (occasional), housekeeper, butler, and driver DUTIES & RESPONSIBILITIES Daily cooking and meal preparation tailored to family preferences and schedules Grocery shopping and sourcing of required ingredients Proactive stock management — maintaining minimum stock levels while avoiding waste; especially important given frequent principal travel and dynamic scheduling Cleaning and tidying of kitchen and all cooking equipment after use Flexibility to cater to individual schedules and dietary needs within the household HOUSEHOLD STANDARDS & ETIQUETTE Shoes are not permitted inside the household Dress code is smart-casual (jeans acceptable provided they are neat and appropriate) The working environment is relaxed but respectful TRAVEL REQUIREMENTS Primary work locations: London and Southampton Occasional travel to Europe and the United States when the position is required outside London All travel, accommodation, and related expenses are fully covered for assignments outside London CONTRACT & COMPENSATION Contract Length:6 months (if trial is successful and candidate is a match) Salary Band: Sous Chef / Cook level: £33,000 – £35,000 per annum Chef level: £45,000 – £50,000 per annum Salary offered will reflect experience and culinary level

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  • Domestic Cleaner
    Domestic Cleaner
    hace 16 días
    £13–£14 por hora
    Jornada parcial
    London

    STUDENT VISA: If you hold a student visa - there's no point applying, because you are not eligible for self-employed jobs like this. Please do not apply if you hold a student visa. NO EVENING WORK & FULL-TIME WORK: we only offer part-time morning/afternoon work - please do not apply if you want evening work, or if you want full-time work. The Cleaner Role Involves • Light domestic cleaning in private homes in SW3/SW5/SW7/SW10/SW1, • You select the jobs you want and the times you can work, • You will have your own regular houses, • Keep the same clients each week or fortnight If you have previous experience as a Cleaner apply now for immediate consideration. Maid2Clean are one of the biggest cleaning companies in the UK and our local business requires skilled domestic cleaners now. We have dozens of clients waiting for you to choose from! You will be self-employed and paid by your clients on the day that you work for them. The Cleaner positions are part-time roles and you can select the areas and times you want to work. Our office is here to support you throughout your time with us. What Maid2Clean offers: • Pay is £13.00 - £14.00 per hour plus tips . Add £1 for weekends., • Choose the hours & days when you want to work, • Local work, • Immediate start, • Get paid daily If you want to earn some extra money please apply now or let us know if you have any questions.

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  • Domestic Cleaner
    Domestic Cleaner
    hace 1 mes
    £14–£15 por hora
    Jornada parcial
    London

    STUDENT VISA: If you hold a student visa - there's no point applying, because you are not eligible for self-employed jobs like this. Please do not apply if you hold a student visa. EVENING WORK & FULL-TIME WORK: we only offer part-time morning/afternoon work - please do not apply if you want evening work, or if you want full-time work. The Cleaner Role Involves • Light domestic cleaning in private homes in SW13/SW15/SW18/SW19, • You select the jobs you want and the times you can work, • You will have your own regular houses, • Keep the same clients each week or fortnight If you have previous experience as a Cleaner apply now for immediate consideration. Maid2Clean are one of the biggest cleaning companies in the UK and our local business requires skilled domestic cleaners now. We have dozens of clients waiting for you to choose from! You will be self-employed and paid by your clients on the day that you work for them. The Cleaner positions are part-time roles and you can select the areas and times you want to work. Our office is here to support you throughout your time with us. What Maid2Clean offers: • Pay is £14.00 per hour plus tips . Add £1 for weekends., • Choose the hours & days when you want to work, • Local work, • Immediate start, • Get paid daily If you want to earn some extra money please apply now or let us know if you have any questions.

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  • Job Title: Patient Promoter – Conways Opticians, Sutton
    Job Title: Patient Promoter – Conways Opticians, Sutton
    hace 1 mes
    £12.5 por hora
    Jornada completa
    Sutton

    Are you a people person with a passion for promoting health and well-being? Do you have the confidence and charisma to strike up a conversation with anyone you meet? If you enjoy engaging with people, making connections, and helping others, we want YOU to join our team at Conways Opticians in Sutton! About Conways Opticians: Conways Opticians is not your average optician. We believe in providing top-tier eye care with a personal touch. Our mission is simple: to help our community see better and live better. As a Patient Promoter, you’ll be at the heart of that mission—helping our local community understand the importance of eye health while promoting our services with enthusiasm and professionalism. The Role: As a Patient Promoter at Conways Opticians, you will be an essential part of our customer journey, engaging with passing foot traffic to raise awareness about the importance of eye exams and encouraging people to book their appointments with us. Your primary goal is to spark conversations, educate, and generate bookings—all while standing outside our store on the vibrant high street of Sutton. Key Responsibilities: Engage with passers-by: Warmly approach and engage people walking by, sparking conversations about the importance of eye health and the benefits of regular eye exams. Promote our services: Enthusiastically communicate our eye care services and book appointments for eye exams on the spot. Generate appointments: Create a buzz by effectively encouraging potential patients to schedule their eye exams, helping us grow our customer base. Customer service excellence: Provide outstanding customer service by being informative, friendly, and approachable at all times. Represent Conways: Be a positive ambassador of our brand by embodying our values and commitment to eye care. What We’re Looking For: Great Communication Skills: You must be confident and able to engage with a wide variety of people in a friendly and professional manner. Outgoing Personality: We need someone who’s comfortable talking to strangers, approachable, and full of energy. Customer Service Excellence: You should have a knack for creating positive experiences and making people feel comfortable and informed. Passion for Eye Health: A genuine interest in educating others about the importance of eye exams and helping them understand how we can improve their lives through better vision. Self-Motivated & Target-Driven: While you’ll have the flexibility to work your own hours, we need someone who’s goal-oriented and driven to generate appointments. Flexibility: Part-time, full-time, or weekend hours available! We’re open to accommodating your schedule. What We Offer: Competitive Pay: £12.50 per hour, with the potential for bonuses based on performance. Flexible Hours: Work hours that fit around your schedule—whether that’s part-time, full-time, or just weekends, we’re happy to accommodate. Supportive Environment: Join a dynamic, friendly, and passionate team that’s committed to supporting you in your success. Opportunity to Grow: As we expand, there are plenty of opportunities for career progression within the company. Why Join Us? Be part of a forward-thinking optician that puts the customer at the heart of everything we do. Work in a Vibrant Area: Sutton’s high street is the perfect place to interact with a variety of people, ensuring no two days are the same! Make a Real Difference: You’ll help people understand the value of their vision and encourage them to take action towards better eye health. If you’re ready to take the first step in an exciting new role, where you’ll be on the frontlines of real, impactful change, apply now to join the Conways Opticians family!

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