Technical Fleet Administrator
20 days ago
Leicester
Technical Fleet Administrator • Location: LE9, Leicester, • Salary: £13.91 per hour Day-to-day of the role: • Act as the first point of contact for both internal and external customers of the fleet vehicle workshop, handling inquiries and complaints efficiently and professionally., • Support the workshop management team in processing and resolving customer queries., • Assist in the maintenance and operation of the vehicle management system, ensuring all records are accurate and up-to-date., • Process invoices for goods and services, manage worksheets, and handle invoicing and discrepancies., • Communicate maintenance schedules to clients and assist with rescheduling appointments as needed., • Record and understand performance information related to operational equipment and health & safety standards., • Support the vehicle insurance claims process by providing necessary documentation., • Experience in workshop or construction administration., • Proficient in Microsoft Office applications, especially Outlook, Word, and Excel., • GCSEs Grades A-C or equivalent in English and Maths; NVQ Level 2., • NVQ Level 3 or BTEC ONC/Diploma in a technical or administrative field is preferred., • Excellent organisational skills with the ability to prioritise tasks., • Experience with Oracle financial systems is advantageous., • Strong communication skills, capable of dealing with internal and external stakeholders., • Access to a dedicated consultant for ongoing support., • Secure and user-friendly online system for timesheet management., • Self-service portal for holiday requests, payslips, and other employment documents., • Access to free training, discount clubs, healthcare options, and Reed rewards., • Inclusion in pension schemes, paid holiday schemes, and maternity benefits.