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Ready to improve how customers apply for and use lending and everyday banking products? If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. As a Product Manager-Customer Journey Development, you’ll own the end-to-end design, delivery and optimisation of customer journeys across one or more product verticals such as Credit Cards, Personal Loans, Current Accounts and FX. Working from Discovery through to Live Performance you’ll translate customer insight, commercial objectives and regulatory requirements into journeys that are measurably better for customers and for the business. You’ll join a newly established Product and Journey Development team within HSBC UK Retail Transactional Banking with a clear focus on consistent, data-driven journey thinking. Success means clearer problem definition, better-designed journeys and measurable improvements across customer experience, operational efficiency and commercial outcomes. The role also contributes to team capability by setting standards and strengthening the way journey work is done across the function. • Own end-to-end customer journey design delivery and optimisation across selected product verticals, • Run structured discovery using quantitative data qualitative research and regulatory insight to define scope and root causes, • Create journey problem statements and discovery packs that frame outcomes for customers commercial performance and compliance, • Map current-state journeys end-to-end identifying friction drop-off and failure points using supporting data, • Design target-state journeys aligned to HSBC strategy risk appetite and scheme and regulatory obligations, • Define detailed journey specifications including channel flows decision logic and exception handling and manage journey-level delivery epics and stories contributing to the customer journeys delivery roadmap, • Bring substantial experience in product management, customer journey management or service design across retail banking products such as credit cards and personal loans, • Demonstrate end-to-end delivery from discovery through to live optimisation for a product or customer journey, • Translate data research and regulatory requirements into clear actionable journey designs, • Apply journey and service design methods including Jobs To Be Done personas journey mapping service blueprinting and experience design, • Use data and analytics such as funnel performance NPS and commercial and operational MI to form insight-led hypotheses, • Partner across Product Risk Legal Compliance Operations and Technology and navigate governance and steering forums Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via . #J-18808-Ljbffr

I have been assigned by an NHS Trust in London to help them recruit a Consultant in Dermatology on either a Substantive or an NHS Fixed Term basis for 12 months. Our client currently is one of the largest health providers in the UK, advancing clinical excellence and driving forward clinical research. The Health Board is responsible for the health of over 500,000 people. We have a budget of over £1 billion, and employ 16,000 staff. As a Health Board in Wales, we provide integrated care for our patients. We deliver tertiary, acute, intermediate, mental health, community and primary care services to people. Our client expect the successful appointee to uphold their values, these are: Caring for each other in every human contact in all of our communities and each of our hospitals, Working together as patients, families, carers, staff and communities so that we always put patients first & Always improving so that we are at our best for every patient and for each other. • Provide a clinical service, with colleagues, which will include the responsibility for the prevention, diagnosis and treatment of illness., • Participate in the Health Board's risk management process, clinical governance and any other healthcare governance activities within the department., • Make a significant contribution to the service and delivery unit planning process through active participation in the clinical delivery unit structure., • Maintain continuing responsibility for the well-being of all patients under your care, allowing for proper delegation to, and training of staff., • In partnership with clinical and managerial colleagues, have responsibility for the safe, efficient and effective functioning of the services in which you work in line with the values, operational policies and integrated medium term plan (IMTP) of the Health Board., • Encourage service improvements and report any concerns about safety., • Must have GMC Registration., • Excellent leadership within the team; join a well-supported team., • 10 P.A's per week., • State-of-the-art Clinical Facilities. The successful appointee will be moving to one of the best locations in the UK, in a picturesque countryside offering a relaxing lifestyle near a rugged coastline with beautiful beaches and misty mountains. The appeal of moving to an area like this includes low living costs, quality schools with a high quality of life and reasonable property prices. Benefits include excellent remuneration packages. This is a Consultant in Dermatology vacancy. If you are a Consultant in Dermatology, however, if this isn't quite the vacancy you are looking for, please visit our website for more Consultant in Dermatology vacancies or simply submit your CV online to be considered for other Consultant in Dermatology vacancies. If this might interest you or you know someone who may be suitable, please let me know as soon as possible. Alternatively, please do not hesitate to ask if you require any further information. #J-18808-Ljbffr