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Data Centre Technical Manager - Slough Job ID 230973 Posted 12-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Data Centers, Engineering/Maintenance, Facilities Management Location(s) Slough - England - United Kingdom of Great Britain and Northern Ireland Job Title Data Centre Technical Manager Location: Slough Business Sector: Data Centre Solutions, Critical Environment Please note, in order to be considered for this role, please attach your CV with your application. COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Purpose of the job • CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Technical Manager to join the team located in Slough., • The successful candidate will be able to demonstrate technical leadership through a risk-focused approach., • The position of the Data Centre Technical Manager is key to the technical operations of the campus and its infrastructure., • As the post holder, you will be expected to have a detailed understanding of the installed building services systems, contingency procedures and be proactive in passing on this knowledge to other members of the Site Personnel., • The Data Centre Technical Manager will also be expected to become familiar with aspects of the administrative and engineering operations within the contract., • In general, your role will be to ensure the efficient operation of the critical and noncritical engineering services, PC based systems and the associated plant achieving 100% availability., • You will also play a key role in training and authorising the ever-growing team of engineers ensuring exceptional standards., • Working closely with the Senior Technical Manager, the Data Centre Technical Manager role will be to act as an extension of the senior technical team, being a focal point for any queries and to ensure we continue delivering outstanding technical delivery to our client., • You will be the technical reference point for the completion of the necessary permits to ensure compliance with method statements, risk assessments, Supplier Health and Safety procedures., • You will ensure that the conduct of any personnel under your control is safe, professional, and conscientious., • In the event of breaches, incidents or accidents the technical manager will need to conduct investigations and complete reports into these., • The technical manager will also be required to attend site meetings with the client., • Further to this the Technical Manager will be a key player in ensuring training requirements within the Data Centre are met and engineers are either trained or in training to ensure the highest engineering standards., • The Data Centre Technical Manager with Support from the Senior Technical Manager will be responsible for ensuring all technical paperwork is created and approved to a high standard, this includes but is not limited to Safety Programs, Risk Assessments, Switching Schedules., • Also the Technical Manager will be expected to become a senior authorised person for HV / LV and confined spaces meaning training and appointing our team of authorised persons as well as conducting annual reviews. Key Responsibilities • Able to manage own time and allocate works to other team members, • Able to manage cost related to delivery of maintenance activities (specialist and self-perform), • Ensuring all client services, computer rooms, data networks, manufacturing and revenue earning services meet client requirements or appropriate SLAs., • Provide technical management reports as required, • Provide Technical Support and Leadership to the building Engineers, • Form Part of the Escalation chain for any unforeseen incidents and site issues, in and out of hours - providing technical support and leadership., • Support critical environment related technical audits, • Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems, • Advise the Facilities Management Team of changes in critical environment requirements, • Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services Supervisor, • Ensure maintenance is carried out in line with CBRE H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews, • Escalate urgent issues identified through to the Senior Technical Manager, • Responsible for auditing of the site library of Technical paperwork such as Switching Schedules and SOPs, • Responsible for ensuring site training requirements and curating the site specific training program under the guidance of the Campus Technical Manager, • Responsible for technical Sign off for new recruits and guidance of engineers technical development, • Responsible for Ensuring CBRE platforms utilised and maintained such as Quantum to ensure risk radar kept up to date., • Lead cultural change on a daily basis, through being an effective role model for safe working practices, compliance, quality standards and best practice methods., • Positive contribution to the “team" effort, with a “can do" attitude and raising of standards., • Develop the engineering team though coaching and mentoring on critical maintenance and operations as defined within CERM methodologies., • Actively manage and where required, supervise engineering risks through applying CERM methodologies., • Oversee the site engineering team in the proficient use and application of CERM., • Undertake other tasks, as required by the Senior Technical Manager, in accordance with experience and competencies., • Develop skills to become a Senior Authorised person for the campus being actively engaged in the training and appointment of HV, LV and confined Space APs., • Provide technical advice to the site management teams and the client where required., • Assist in setting up field mock drills to ensure engineers are well versed in incident management, • Assist with approval from the Senior Technical Manager in the creation and curation of site specific processes PERSONAL SPECIFICATION • Electrician with recognised qualifications (apprenticeship, HND, C&G), • 18th Edition Electrical Wiring Regulations - essential, • Previous experience in operating data centres/critical environments, • Knowledge of emergency response/standby/call out activities and protocols, • Understand the monitoring of utilities and environmental programmes, • IOSH or equivalent H&S training, • Excellent facilitation, communication skills at all levels, • Self-motivated, resourceful and pro-active, • Confident decision maker, • Understanding of water hygiene (L8) - desirable, • BMS Controls experience / HVAC experience - desirable, • Operational experience of UPS, Standby Power and Critical Environment Cooling, • Operational experience of managing Environmental, Health & Safety and Quality Systems, • PC and MS office skills, • Experience of system integration and handover preferred, • Management Experience Essential, • Strong Communication skills Essential, • Candidate must be confident with training others, communicating in high pressure situations with superiors and clients and be able to enforce the CBRE safety Rules., • Candidate must be an HVAP with demonstrable experience to allow appointment at SAP level EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Account Manager - Data Centre Solutions - Slough/Northolt Job ID 230011 Posted 18-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Accounting/Finance, Data Centers, Engineering/Maintenance, Facilities Management Location(s) Northolt - England - United Kingdom of Great Britain and Northern Ireland, Slough - England - United Kingdom of Great Britain and Northern Ireland Division: CBRE Data Centre Solutions UK Job Title: Account Manager Location: Slough/Northolt Purpose of the Account Manager The primary purpose of Account Manager is to deliver 24/7/365 100% reliability and availability of critical equipment required to sustain the critical environment across the Data Centre portfolio. Scope of Role This role is responsible for all operational activities, i.e. People management, Maintenance and Repair work, required for the Critical Environment equipment, supporting the data centre, but not limited to, electrical, mechanical, monitoring, control systems & Asset Management operations. Providing leadership, management, and development of the Supplier Team at the data centre and ensuring that Supplier financial and contractual commitments are met. To be responsible for the day-to-day management of the Data Centre Operations team. Key Responsibilities • Manage and develop a professional relationship with client representatives at the data centre to create a positive customer experience., • To deliver a performance level which achieves and beats the KPI’s and SLA’s set down in the statement of works / contract., • Full financial responsibility for the contracted budget spend for the data centre., • Responsible for tracking PO and headcount information for monthly billing., • Preparation and ownership of monthly forecasting for billing and budget spend for the data centre., • Responsible for the preparation of the site data required for monthly reports and meetings for the site: Monthly Supplier Contract reviews, Quarterly Business Reviews (QBR) and any other reports as required., • Assist in the drive for consistency across the site in how activities are managed., • Ensure that one approach is adhered to for the site. Promote collaboration and co-operation of efforts from Supplier teams across the site., • Provision of leadership and guidance, advice, coaching and direct support, where required to Supplier employees at the data centre, including training, assessment, recognition/reward and appraisal system., • To motivate and develop the Supplier team at the data centre and to ensure that the culture and standards are consistent with the culture and standards established by Supplier., • To audit and monitor the team’s efficiency and to develop efficiencies and innovations that benefit the client and Supplier., • Deliver effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning., • Ensure basic training needs are delivered, employees are fully competent to undertake their roles and can reach their full future potential., • Talent manage staff to ensure an appropriate training plan and career progression is identified., • Effectively lead management related activities including regular management meetings; development of operational procedures; fostering of good relationships with the client; providing services of the highest standards., • Manage annual maintenance service contracts within budgets., • Produce site related financial activity and other statistical information and reports as requested., • To provide input into regular management reports., • Be the point of contact during significant events or multi-discipline technical escalations occurring within the specified site., • As necessary, participate in any business continuity plans., • Ensure data centre operations and business policies and processes are effectively communicate implemented and adhered to within the contract., • Ensure the provision of healthy and safe working conditions and that both Apple and Supplier’s, Quality, Health Safety and Environment policies and processes are effectively implemented across both Supplier and subcontractors’ activities and are regularly reviewed., • Ensure optimum staffing structures are in place in the teams, balancing cost reduction with the delivery of service excellence., • Ensure structures support peaks and troughs in workload, and disaster recovery., • Ensure post holders are fully competent, and that effective succession planning arrangements are in place, monitoring staff retention rates and ensuring staff training & development plans are produced and implemented., • Ensure appropriate control systems are in place to ensure statutory, policy and contractual, • commitments are met., • Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client representatives., • Ensuring contractually agreed SLA’s and KPI’s within the Scope of Works (SOW) are met and necessary record retention demonstrating adherence., • Plan and schedule all maintenance subcontractors works and repairs., • Ensure all accounts and documentation associated with these subcontractors are current and up to date., • Ensure all subcontractors deliver a quality and competent service and that all contractual obligations are met., • Manage other tasks as directed by the senior management team. Accountabilities • Reporting directly to the Account Director, • Accountability to the Supplier’s functional heads, as appropriate., • Maintains close working relationships with key client representatives., • Manages direct reports., • Responsible for all sub-contractors managed by Supplier., • Financial responsibility for the full budget and financial management on behalf of Supplier. Person Specification Education • Excellent general education is essential, ideally to degree standard in electrical, mechanical or IT or equivalent experience. Training • Must be able to demonstrate a career showing continuous personal development ideally with experience in data centre management or equivalent experience., • Finance with exposure to invoicing, budgets and general business accounts. Experience (Essential) • Managerial experience within a critical environment., • Must understand all the associated safety code related requirements relative to providing the service, • Experience with Health & Safety Risk Assessments and Control Measures., • Experience of maintaining critical & temperature control conditioned environments., • Detailed understanding and experience of the electrical and mechanical systems used in a data center environment, including Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Air handling units, chilled water systems, Fire Alarm systems, and Fire Suppression systems (pre-action sprinklers)., • Prior operations management experience including team management, work scheduling, and performance reviews., • Prior exposure to maintenance scheduling and subcontractor management and supervision., • Strong understanding of CMMS Computerised Maintenance Management Systems and tools., • Experience of managing escalation and emergency issues., • Experience in vendor management, ability to manage and monitor progress to ensure objectives are achieved for outsourced support and projects., • Familiarity with ISO audit processes and documentation., • Practical experience must include recruitment and line management/supervisory experience., • The development and review of teams, appraisal, and the application of effective people management practice., • Experience with project management principles. Aptitudes • Excellent verbal, written and interpersonal communication skills, with the ability to communicate intelligently and effectively with Supplier, employees and subcontractors., • Numerate and computer literate. Intermediate to advanced software skills – MS Office (Excel, and Word), Keynote, Visio and Microsoft Project etc Character • Excellent motivational and influencing skills, with high levels of personal integrity., • Has vision, and able to communicate this effectively. A role model for customer service excellence and politically astute., • Ability to communicate technical and business problems in a non-technical manner., • Calm manner, able to work under pressure., • Able to make sound decisions when needed., • Analytical, • Creative, • Able to contribute effectively across all business activities., • Must have a high level of energy, be self- starters, confident and stable in manner., • Organised, able to effectively prioritise and deliver within a dynamic and high pressure, business critical environments. Circumstances • Will be required to travel on occasions to support operational delivery and participate in training and business., • Must be willing to be flexible in their working patterns as needed to support requirements dictated by the rhythm of the business

Location: Windsor, UK Job Type: Fulltime, Permanent Salary: £65,000 - £76,100 Company overview En Route International operates globally as part of dnata, one of the world’s largest combined air services providers. With offices in the UK, USA, Australia and UAE, En Route supplies premium baked goods, meals and snacks to the travel industry. We focus on partnering with world-class manufacturers, customising products and packaging to suit individual customer needs while managing a complex supply chain with the highest levels of precision. Job purpose Reporting to the Director, Supply Chain, the Head of Planning will be responsible for managing the UK/EU Supply Planning and Global Demand Planning teams. The scope of this role includes the development & leadership of all processes covering demand planning, distribution planning (DRP), inventory strategy & policy and capacity planning (both short term & long term). This person will also play a key role in ongoing maturity development of the business’s S&OP/IBP processes and will lead/facilitate the formal Supply Review meeting for the relevant regions. Planning engagement and support with wider business critical operational/supply resources is also in scope. Key responsibilities • Lead the Supply Planning teams in UK and remotely where appropriate, driving performance to meet and exceed relevant KPI targets, • Manage the Demand Planning team, supporting the development of global Demand Planning processes, • Accountable for all Supply Planning (S&OP/IBP) processes aligning the business to deliver the demand plan, • Informing and advising senior management on the future outlook for supply, highlighting issues, risks and opportunities., • Responsible for the leadership and development of the relevant Demand & Supply Planning Managers and their teams, • Leading the team to develop and execute effective Supply Plans, including all distribution planning activity including the end to end DRP (Distribution Requirements Plan), • Responsible for liaising with Product Management teams to support end to end integrated planning and engendering an integrated planning approach with Demand & Supply Planning teams, • Continually challenging the planning processes and principles in line with providing the best service and value for our customers, • Analyse and report on all key Supply performance statistics and trends, • Drive weekly root cause analysis to understand and resolve issues, • Maintain stock strategy & stock/batch level settings across all materials in the network, minimising stock write off risk as well as optimising working capital performance, • Engage closely with the Procurement function in order to initiate Supplier Development activities where required, • Responsible for maintaining the Supply Planning system, providing supply plan projections at various levels of aggregation, modelling alternative supply scenarios and cost implications, • Manage the lifecycle management process for all products, • Take the initiative to identify ways to increase throughput and improve flow throughout the operation, • Define and provide the KPIs to inform on the ‘end to end’ health of the overall Supply Planning process, • Ensure all processes and procedures are both documented and measured for performance, with clear accountabilities in place Person Specification Knowledge and skills • Demonstrable Leadership skills, including management of remote teams, • A technical expert who is adept at building, working with, and through the team, • Significant experience of Demand & Supply Planning, planning techniques and Supply Chain strategy, • Experience in a manufacturing/distribution environment, • Experienced in the use of using ERP systems as part of driving data driven decision making, • Experienced in the use of automated planning tools, • End to End Supply chain knowledge is desirable Specific aptitudes / skills • Educated to Degree level preferred

Our Company Through its Social Innovation Business that brings together IT, OT(Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at ___. About Hitachi EMEA Hitachi is positioned as a leader in Climate Change Innovation, finding new pathways to net zero through our world-leading businesses in key sectors including Energy, Transportation, Manufacturing and Digital. Since our inception in 1910, our mission has been centred around Social Innovation – making society better through advanced technology – supported by our R&D centres across the world. Some examples of our contribution to Climate Change Innovation include: • Battery hybrid trains – decarbonising rail transport even in areas where the rail infrastructure is only partially electrified, • Electric vehicle fleet charging – delivering sophisticated smart charging and battery management technology for charging fleets of electric trucks, buses and vans, • Utility scale grid infrastructure – including our HVDC technology that connects Dogger Bank to the UK mainland grid and enables the UK to trade green energy with Norway via the North Sea Link, • Microgrid solutions – enabling large energy consumers such as marine ports, factories and data centres, to engineer additional green power ‘behind-the-meter’ for their net zero transition using on-site renewable generation and energy storage, • AI & IoT based solutions – using Digital technology to unlock new pathways in Energy, Transportation and Manufacturing to drive efficiency and decarbonisation Hitachi EMEA represents all the businesses in the Hitachi Group and drives growth by taking a regional approach and focusing on opportunities for ‘One Hitachi’ to help drive the energy transition and net zero. What you’ll be doing The Strategy Leads support the EMEA CSO in creating and executing the EMEA strategic direction – country strategy, account strategy, events and branding. This role is critical to Hitachi’s regional growth and transformation agenda. This role requires a proven ability to provide insight, to uncover demand-led opportunities for One-Hitachi offerings, deliver actionable insights, and ensure seamless communication with stakeholders, including Hitachi’s Japanese governing bodies. This role is instrumental in evaluating market trends, identifying opportunities, and providing direction that inform Hitachi’s regional growth and transformation strategies. Key Responsibilities Strategy Implementation and Change Program Management • Planning: Assist in developing and delivering the regional strategic planning process, including data gathering, analysis, and presentation preparation., • Program Governance: Establish and maintain governance structures to monitor the execution of key transformation initiatives., • Cross-Functional Collaboration: Work closely with functional and regional leaders to ensure consistent progress and alignment across all workstreams. Market Analysis and Insights • Market Trends Evaluation: Analyze market and industry trends, competitive landscapes, and emerging opportunities to inform strategy and decision-making., • Competitor Analysis: Monitor competitors’ strategies, performance, and activities to identify risks and opportunities for Hitachi., • Opportunity Identification: Identify markets and growth opportunities that align with Hitachi’s strategic objectives., • M&A and Partnerships: Support potential M&A, partnerships, and other strategic business opportunities. Support for New Market Development • Campaigns: Assist in proving and incubating new market opportunities by and supporting go-to-market (GTM) strategy development., • Account Strategy: Contribute to the development of ‘One Hitachi’ account strategy and engagement to support the growth opportunities., • Differentiated Playbooks: Contribute to the development of differentiated playbooks and strategic materials to support the growth strategy., • Thought Leadership: Support the creation of thought-leadership materials to position Hitachi as a leader in key market segments. Management Reporting and Insights • Performance Metrics: Manage KPIs to track regional progress against strategic objectives with timely and accurate reporting., • Management Reporting: Prepare comprehensive progress updates, dashboards, and executive summaries for senior management, regional stakeholders, and Japanese governing bodies., • Data-Driven Insights: Identify trends, risks, and opportunities, providing actionable recommendations to drive decision-making. Regional Growth and Transformation Monitoring • One Hitachi Solutions: Support virtual One-Hitachi Teams with representation across BU’s to facilitate account plans, solutions and propositions., • Risk Management: Identify and escalate potential risks to the successful delivery of growth and transformation programs, proposing mitigation strategies., • Continuous Improvement: Collaborate with teams to optimize processes, remove roadblocks, and ensure efficient execution of strategic initiatives What you bring to the team We’re looking for a team player, who is motivated by delivering great work and the Hitachi vision. The role will be a mixture of remote-hybrid work with 2-3 days in the Hitachi Office. The office location is Hitachi Europe Ltd, Botanica Ditton Park, Riding Court Road, Datchet, SL3 9LL The ideal candidate will possess the following skills and background: Education and Experience • Bachelor’s degree in Business Administration, Finance, or a related field (Master’s or MBA preferred)., • Minimum of 10 years of experience in strategy execution, business operations, or program management, preferably within a global organization., • Experience working with and influencing prospective customers at board level, describing how technologies and solutions can unlock value for their organisation Skills and Competencies • Strategic Execution: Demonstrated ability to translate strategy into actionable plans and oversee their successful implementation., • Operational Excellence: Expertise in program management, governance, and performance tracking., • Analytical Skills: Strong ability to analyze data, synthesize insights, and present clear and actionable recommendations., • Communication: Excellent written and verbal communication skills, with experience in preparing management-level reports and presentations., • Stakeholder Management: Proven ability to engage and align with senior leaders, cross-functional teams, and external governing bodies., • Cultural Sensitivity: Experience working in a multinational environment, with the ability to navigate diverse cultural and business contexts. Benefits Package Along with a market competitive salary and discretionary bonus scheme, employees have the option to work flexibly in line with our hybrid working model and we would be happy to discuss this with you during the hiring process. Benefits Package Company Funded Benefits • Market competitive salary and discretionary bonus scheme, • Generous holiday entitlement - with the option to buy up to an additional week per year., • A Holiday Banking scheme allowing you to bank untaken holiday to use another year., • Group Personal Pension, • Private Medical Insurance, • Employee Assistance Programme available to all employees, • Personal Accident Insurance Voluntary Benefits (funded by employee) including. • Cycle To Work scheme., • Gym Membership, • Dental Insurance with option to include dependent children., • Health screening, • Dining card Our Values We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: Wa – Harmony, Trust, Respect Makoto – Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin – Pioneering Spirit, Challenge At Hitachi, we are committed to fostering innovation, driving transformation, and achieving sustainable growth. This role will be critical in shaping the future of the region by ensuring the successful execution of our strategic priorities and maintaining alignment with global objectives.

Data Centre Shift Manager - Slough, UK Job ID 169149 Posted 20-Jan-2025 Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance, Facilities Management Location(s) Slough - England - United Kingdom of Great Britain and Northern Ireland Job Title: Data Centre Shift Manager Business Sector: Data Centre Solutions Reporting to: Engineering Operations Manager Location: Slough, UK COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Purpose of The Job • To provide operational management of the shift teams delivering planned and reactive maintenance at specific locations., • To effectively and efficiently use the shift team resource to deliver the contractually required levels of service delivery., • To act as the operational focal point and duty manager when on shift and to act as CBRE’s primary representative in the event of any incidents and or accidents which occur during a shift rotation., • Primary focal when on shift for liaison and client communications, in particular Client Services works in Client Space., • Mitigate risk to the assets/ systems identified within the MSA and ensure all environmental conditions are maintained always with regard to critical building systems., • To ensure the Planned Preventative Maintenance (PPM) plans in place and the services required are delivered to that plan during each shift., • Ensure all reactive and breakdown works to all M&E Systems, Building Fabric and infrastructure within the confines of the building compound are completed promptly during each shift., • To effectively supervise the shift to shift DC building operations., • To take responsibility for buildings and assets as designated by the Engineering Operations Manager and to hold responsibility for the data for these building assets so that the data my support the completion of any audit or evaluation complete either by Client or any other body including CBRE. Key Responsibilities • Provide leadership, and that the contractual commitments are met and exceeded., • Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE Managed services and subcontractors’ activities., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Promoting and maintaining the core Values of CBRE Managed Services., • To follow EOPs and escalate accordingly when incident occur., • To own the Planned Preventative Maintenance Plan and ensure it is carried out in line with task schedules and industry best practices., • Supervision of works performed by either CBRE staff or sub-contractors in accordance with CBRE, Procedures and Policies including holiday/absence cover., • Ensuring the efficient and effective operation, maintenance and repair of the sites M&E Systems, Building Fabric and infrastructure., • Complete regular inspections of the Building Fabric, M&E Systems and infrastructure to ensure that the Clients assets are maintained in accordance with the manufacturers guidelines and industry best practice., • Compliance with and provide record keeping for CBRE ISO 9002 Quality Management System to support the Client with accreditation to ISO standards., • First line supervision of Specialist Service Contractors, including Induction and signing off and actioning minor works listed on service report sheets in accordance with the MSA., • Utilising the Client CMMS to monitor staff’s performance and ensure service delivery., • To champion and supervise the CBRE CermTM processes ensuring they are used to mitigate risk to the operation of critical plant and equipment, • Management & Supervision of the Team in accordance with CBRE, Procedures and Policies., • Be responsible for all HR functions and the training and development of team members., • Organise and if necessary, assist in reactive repairs to the sites M&E systems (BMS, Fire, Air Conditioning, Generators and LV Electrical Distribution and Switch Gear)., • Oversight of all switching operations during a specific shift rotation when on duty., • Overall ownership of Building Assets as deemed by the Engineering Operations Manager, to ensure demonstration of compliance when tested under a Top100 Audit or similar activity., • Advising the Engineering Operations Manager on labour levels and holiday/absence cover, • Utilising Help Desk (ASD) and PPM systems to monitor staff’s performance and ensure service delivery. Accountabilities • Reporting to the Engineering Operations Manager, • Accountable to the Account Manager, • Accountable day-to-day to the relevant client contacts. Essentials • HVAP appointment preferred, • Demonstrable experience in a similar role., • Incident management experience., • Supplier relationship experience., • Demonstrable Commercial acumen., • Previous experience in a Data Centre or Critical Engineering Environment. Desirables • Health & Safety qualification (IOSH; NEBOSH), • Industry recognised qualifications (C&G; HNC/HND; CDCTP; CDCMP), • ILM 5 or working towards, • Financial acumen EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

ICT Service Delivery Manager Job ID 213678 Posted 29-May-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance Location(s) Slough - England - United Kingdom of Great Britain and Northern Ireland Job Title: ICT Service Delivery Manager Business Sector: Data Centre Solutions, Critical Environment Location: Slough COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Purpose of the Job • The DCS Service Delivery Manager is responsible for controlling and implementing a Cabling Service on a minor project scale., • The IT Services Delivery Manager is responsible for liaising with the MS business unit coordinator to ensure delivery of the project within the timescales and budgets are closely monitored, • It is the DCS Services Delivery Manager’s responsibility to liaise closely with their customer and promote a positive image of the company at all times., • The DCS Services Delivery Manager is responsible for ensuring that the relevant process and procedures are implemented, and adhered to, at all times., • The operational requirements for customer sites are to ensure that, the Service Delivery Manager’s team of engineers, are covering 24-hour 365 days per year basis., • The IT Services Delivery Manager is responsible for working with the Contract Manager to ensure that adequate resources are available to deliver the service expected by Client. Key Responsibilities • Liaise with various IT silos to organise front line support for all minor projects & day to day operations, • Attend meetings to update IT silos of the progress of projects, • Attend meetings with IT silos to discuss up & coming day requests, • Arrange additional labour for weekend or small projects, and for all holidays and cover for sick, sign off addition labour time sheets., • Ensure that all staff are wearing the correct uniform supplied by the service provider., • Provide quotes for new / enhanced services as required., • Provide detailed surveys for existing and new / enhanced services as required., • Carry out regular staff appraisals., • Ensure that the DCS engineers training is reviewed on a regular basis and that the training matrix is kept up to date., • Make sure all health and safety requirements are met, and document any accidents that occur., • Attend meetings with the Contract manager to discuss any issues, large scale extra works or additional labour requirements., • Attend meetings with MS operations manager to discuss issues, requests & achievements., • Make sure all health and safety requirements are met, and document any accidents that occur., • Review / Complete Method Statements /Risk assessments when required., • Ensure where possible that all team members are on time & wearing the correct clothing as per the contracts requirements, • Ensure that all monitoring systems and ensure that all requests are carried out to the clients designated timelines., • Liaise with business unit front line support staff to ensure that any BU specific I.T. requirements are met and advise accordingly if delays are anticipated., • Make sure all work is carried out to the standard expected by the client, • Ensure that stock is ordered as & when required., • Produce the appropriate reports and present to the client on an agreed basis., • Provide surveys to CBRE / Client when required., • Co-ordinate the solving of faults which may occur., • Monitor infrastructure availability and ensure additional components /labour is available to meet the demand., • Make sure that all Comms rooms are kept to a standard expected by the client, • Liaise with electrical department when additional power is or alterations are required, • Ensure that shift members collect all hardware prior to 5pm from the I.T store or from the relevant store room., • Notify the shift of any urgent requirements and time prevailing survey requests and prepare labels etc., • Create quotes and submit to the client for approval as and when necessary., • Upload all test results associated to infrastructure installations, these may be required for client review or warranty issues., • Review the DCS related procedures on a regular basis and update / distribute when necessary., • Ensure that the calibrating of all DCS test equipment is calibrated within the relevant periods, • Ensure frame schedules / business systems are updated as and when changes are carried out., • To perform any other duties within your skill set as delegated by your Line Manager, • To ensure that all IMAC related databases are reviewed and updated, on a regular basis, with the current information., • To be responsible for the guardianship of all data bearing assets as they go through the decommissioning process until they are destroyed/removed from site. Accountabilities • Directly accountable to the Data Centre Manager for all HR/pay/sickness and training requirements., • The post holder has directly reporting staff., • This post carries no direct budgetary responsibility but financial awareness is required. EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Fully Qualified ACCA/CIMA/ACASignificant financial controller experienceTeam management experienceConsolidated accounts experienceCompliance & risk experienceStrong operational finance experienceIdeally from a SME business background.

Production of Operational Risk reporting for the Operational Risk and Resilience Committee (monthly), ExCo (monthly) and Board Risk Committee (quarterly). Production of Operational Risk reporting for the Operational Risk and Resilience Committee (monthly), ExCo (monthly) and Board Risk Committee (qu

Tired of Retail or Hospitality? Your Skills are Perfect for Social Care!.Female Support Worker - Chertsey.Full-time and part-time roles with various hours available.People-person? Love making someone’s day? You already have what it takes to start a rewarding career in care — where your natural s

The ORA will support the delivery and maintenance of the risk management framework, work with the Head of Operational Risk and Compliance (HoORC) and the Operational Risk Manager (ORM) to deliver the risk strategy, and provide support to Brunel’s Risk programme to ensure the business operates to h

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.You will be an enthusiastic individual and will work as part of a team responsible for cleaning and ensuring that council buildings are kept in a clean and hygienic condition.You should possess good communication skills, be able to work on your own or as par

The main duties of these posts will include general cleaning duties and any other duties which come under the remit of the posts.The successful applicant should have previous cleaning experience in a similar environment and have a friendly, outgoing, and flexible attitude with effective written and

Ensure compliance with key regulations, including Operational Resilience and Third-Party Risk Management. I have partnered with a global specialty insurance business to find an Operational Risk Manager to join their team. Develop and implement the Operational Risk strategy for UK & Europe.

We have an opportunity for a highly motivated and strategic individual to join our Surrey Pension team (SPT) as a Pensions Senior Manager - Governance & Risk. You will lead a team of managers and officers across Governance, Risk and Investment. You will also have responsibility for monitoring al

Report findings from the output of the Operational Risk Management Framework, (Risk Map, RCSA output, Operational Risk Events, Action Tracking, ICAAP, Risk Appetite etc), to senior management and relevant risk committees, providing actionable insights and recommendations for improvement. Review and

Working alongside other professionals, the team help put together plans to reduce the risks and areas of unmet needs to help children/ young people to remain with their families when it is safe to do so.

Identify, assess and monitor operational risks, and support the development of KRIs, KCIs, and operational risk reporting. As a key member of the Operational Risk team, you will play a vital part in embedding and maintaining SJP’s Operational Risk and Controls Framework. Deliver operational risk t

Attention Operational Leaders: Ready to Lead with Impact?. Command operational performance with relentless tracking—audits, KPIs, and service reviews are your playbook for continuous improvement.

Support the wider Risk team in delivering the annual risk plan and maturing the enterprise risk management framework. Conduct thematic risk reviews and support ongoing risk assessments, scenario analysis, and incident management. Get notified about new Operational Risk Manager jobs in.

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Building Safety Operational Risk and Fire Engineering Manager – Kent Fire and Rescue Service. Being a ‘Building Safety Operational Risk and Fire Engineering Manager’:. Kent Fire and Rescue Service is seeking a dynamic and experienced leader to take on the pivotal role of leading our Fire Engin

Amazon Flex delivery partner - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money fo

A leading international bank is seeking an experienced Operational Risk Manager to join their Risk Management team and oversee the Bank’s Operational Risk activities, in the 2nd LOD. You will also provide independent oversight on risk management activities, contribute to Bank-wide initiatives, and

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Operational Risk Senior Analyst. Define and monitor Key Risk Indicators (KRIs) related to operational resiliency. Operational Risk Senior Analyst, Business Resiliency.

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Compliance Lead - Corporate Governance, Product & Operational Risk. Protect the companys reputation and reduce risks such as product recalls, legal disputes, or customer rejections. Designing and owning compliance systems, policies, training, and risk registers across the business.

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

You’ll ideally have gained broad Risk experience across multiple Risk disciplines including Operational and Conduct Risk, whilst previous Insurance experience would be advantageous but is by no means essential. You’ll support the enhancement and execution of the company’s risk management frame

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Operational Risk Senior Analyst, Business Resiliency - United Kingdom. Operational Risk Senior Analyst, Business Resiliency. Operational Risk Senior Analyst.

Residential Childrens Support Worker / Senior Support Worker Moreton, Wirral We are working with an established residential childcare provider that is expanding its team and looking for both Residential Childrens Support Workers and Senior Support Workers in Moreton, Wirral.The service provides the

Report findings from the output of the Operational Risk Management Framework (Risk Map, RCSA output, Operational Risk Events, Action Tracking, ICAAP, Risk Appetite, etc. Review and challenge the business' management of Operational Risks to ensure satisfactory mitigation across the Operational Risk T

We’re recruiting for an ambitious AML Officer in London to join a leading business services firm with accountancy and legal arms.If you're passionate about compliance and have a strong understanding of AML legislation, this could be the perfect opportunity for you!.In this role, you’ll take owne

UK’s most vital sectors manage supply chain risk — from cyber threats to operational resilience. You’ve built your career navigating the risks, disruptions, and critical dependencies that shape today’s supply chains. Commercially sharp: you can balance risk, resilience, and business value.

Are you a hands-on HR professional with a passion for operational excellence? Do you thrive in a fast-paced, regulated environment and enjoy leading and developing high-performing teams?.

Excellent communication and leadership skills, with a decisive and pragmatic approach to safety and operational control.

Fundamental understanding of the KPMG operational processes including procurement, finance, governance, risk etc. Ability to identify and log risks and improvements, escalating where appropriate. We deal with highly ambiguous, high intensity and high ‘risk and reward’ scenarios.

This role offers the opportunity to work across credit risk and control functions, helping to assess and strengthen the organization's risk management practices. You'll collaborate with professionals from diverse backgrounds and gain exposure to key business areas, governance processes, and risk fra

For agreed risks (split by asset class, risk policy or otherwise) develop a detailed understanding of the risks, maintain on an ongoing basis an up-to-date situational awareness of the risks. To work closely with the CRO, and the wider Risk team in enhancing and implementing new MI reports for Marke

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.Its our mission to provide an outstanding customer experience.Whilst others m

Support the onboarding and operational success of international distributors. Anticipate risks and resolve issues before they escalate.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.Its our mission to provide an outstanding customer experience.Whilst others m

Create and update event management plans, risk assessments, planning and briefing documents.

Managing and mentoring your team to deliver exceptional care and meet financial and operational goals.

Developing and maintaining risk management tools and reporting aligned with the Group Risk Management Framework. Supporting the embedding of risk culture and monitoring risk MI and breaches. Delivering timely and accurate risk reporting to Audit and Risk Committees and Boards.

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.What is Amazon Flex? Save up for something big, earn extra money for day-to-day expenses, and get closer to your goals with Amazon

Operate and continuously enhance a risk control framework designed to proactively identify and manage business risks - including those associated with retailers and brokers. Monitor key business indicators such as credit quality, customer complaints, disputes, loss rates, fraud losses, key risk rati