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Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, and Dubai. The Role We are currently seeking a Data Operations Manager to join our Portfolio Data Operations Team! Part of the broader Addepar Engineering organization, the Portfolio Data Operations team is responsible for ensuring Addepar's clients have timely and high quality data. This will include being responsible for the processing of transactions and positions so that it meets client timelines, ensuring data quality through verification checks, and helping clients with their data support questions. The Portfolio Data Operations team sits at the nexus of Addepar's activity and requires daily communications with data providers, clients, and other personnel within Portfolio Data Operations and across the firm. What You’ll Do • Serve as a "player/mentor" who will contribute to and supervise a team of Portfolio Data Operations Analysts in Edinburgh., • Oversee and manage daily operational workflows for portfolio and aggregator data feeds, and help review, manage, and/or address client data inquiries and requests., • Develop and maintain effective and efficient process controls and accurate metrics to ensure quality standards and interpersonal expectations are met., • Partner with members of Product and Engineering to craft, test, and implement new processes and tooling features that improve data quality as well as optimise operational efficiency., • Lead all aspects of the onboarding, mentorship, and career development of individuals on the team through timely and effective performance feedback and by providing learning and growth opportunities., • Lead the team to accomplish goals that are aligned with the organisation’s business and talent engagement objectives and hold self and everyone accountable for meeting expectations., • Collaborate with leads of different organisations on new data related initiatives and product offerings. Who You Are • Extensive knowledge/experience in the financial industry, securities modeling, post-trade processing or trade-surveillance systems., • Detailed in documenting information and standard methodologies and exhibits good follow through techniques., • Consistent track record of planning, designing, and leading numerous processes, people and projects simultaneously., • Demonstrates effective problem solving abilities, self-motivation to take on responsibility, and a strong team-player mentality., • Experienced with leading teams, cross-functional projects and learning and development initiatives., • Outstanding communication and interpersonal skills for engaging with clients, custodial data providers, as well as internal partners., • Forward looking and pragmatic on finding effective solutions to sophisticated complex issues., • Technical skills preferred in any or all of the following: Excel, VBA, SQL, Python, Salesforce, Bloomberg, Thomson Reuters, or other common financial services systems and applications. Our Values • Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes., • Build Together - Collaborate to unlock the best solutions. Deliver lasting value., • Champion Our Clients - Exceed client expectations. Our clients’ success is our success., • Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry., • Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to _.

Are you a Geospatial Data Engineer Volunteer wanting to use your skills to help people in a humanitarian crisis and ultimately help save lives? MapAction can enable you to volunteer to do just that. Volunteers have been the heart of the MapAction for over 20 years but the range of skills needed continually evolves. Now we are looking for a enthusiastic Geospatial Data Engineer professional who has a desire to commit to a great team, and to help MapAction make a difference that has a lasting effect on vulnerable communities. MapAction works with a range of humanitarian partners, from local organisations who are closest to the ground to a range of global UN partners. Come and be part of something that is exciting and impactful! Why MapAction? MapAction is a leading humanitarian mapping charity, delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer professionals and a small paid staff team. We have built a strong reputation in the humanitarian sector, and are a technical partner of the United Nations, Non-Government Organisations and Civil Society Organisations, the Red Cross, Red Crescent Movement, regional entities and national authorities. The humanitarian sector is evolving, and technical expertise such as GIS, mapping, information management, data processing and visualisation are becoming increasingly utilised for improving decision making in complex humanitarian response. MapAction and our partners are uniquely positioned to provide technical expertise in support of this. As a volunteer, we will be able to work with technical staff and volunteers on different opportunities. Once your onboarding is complete, you will be able to choose the tasks and projects that best fit your skillset and interests. Here below some activities that our data engineer volunteers can support with: • MapAction external projects that require a Data Engineer skillset (e.g.: data pipeline automation, hazard exposure platforms, multi-risk models, conflict incident reporting, etc…), • Work with external partners such as UN agencies, International NGOs and Academic Institutions, • Conduct and automate data collection and processing scripts, • Create and maintain optimal, performant data pipeline architectures, both internally and externally, • Propose improvements to infrastructure, schemas, platforms, toolchains and configurations, • Assist in the automation, provision and management of development environments, source-code, build-tools, pipelines and deployments, • Support ad-hoc Data Processing during MapAction’s Emergency Responses in collaboration with MapAction’s GIS team, • Support internal systems maintenance in collaboration with MapAction’s IT Support Engineer, • Attend and / or represent MapAction on technical conferences, • Train other volunteers or external organizations on Data Engineer tools and processes What are we looking for? If you feel you are a good match but do not feel like you meet all the requirements, we are still happy to receive your application! The core skills we look for in all of our team members are the following: • A desire to use their skills, experience and dedication in the cause of humanitarian ends, • Good team player with leadership and/or project management experience or ambition wherever possible, • Exceptional communication skills, to explain your work to people who don't understand the mechanics behind data analysis, and experience in understanding partner needs and requirements, in particular working with non-technical clients, • Adaptable, resilient and solution-oriented, • Self-motivated and organised, • Time to commit to MapAction, for more details on the time commitment, please refer to the “What does it mean to be part of the MapAction team?” Essential: • Degree or equivalent experience in the field of Data Science, Data Engineering, Computer Science, Software Development, Information Technology or a related field, • Three or more years of professional experience working in a data or information management team, as a data engineer, data scientist, developer or other similar role, • Experience and proficiency working with Python and Jupyter Notebooks, • Data pipeline design skills, • Knowledge of cloud platforms like GCP, AWS or Azure, • Experience and understanding of CI/CD pipelines, • Project management experience. Experience in understanding partner needs and requirements, in particular working with non-technical clients., • Collaborative code management using Git & GitHub Desirable: • Experience of participating in a volunteer organisation or open source projects., • Experience with QGIS or ArcGIS, • Experience working with geospatial data (raster and vector), • Databases (NoSQL, SQL, Graph Dbs, Principles of RDBs), • Experience with Systems Engineering, • Understanding of the Software Development Life cycle, • Thorough grounding in containerisation e.g. Docker, Kubernetes, • Shell scripting, • An interest in software-engineering or data-science e.g. ML / DL / AI / Statistics, • Humanitarian knowledge/experience What does it mean to be part of the MapAction team? Being part of MapAction means entering a close-knit community of highly skilled and committed and experienced professionals in different sectors. It means using your unique skills to help prepare for, anticipate, or respond to humanitarian emergencies, enabling our partners to provide life-saving support. At MapAction, training and team building are at the heart of our organisational culture. We have frequent meet-ups online and in person where paid staff and volunteers get together for training opportunities and skill-sharing, to strengthen our service offer. As a volunteer, you can participate in all levels and areas of the organisation, working alongside our colleagues at various UN agencies and/or other humanitarian partners. Volunteers also steer the organisation's strategic direction and are involved with designing and implementing our operational capacity. You will have the opportunity to travel, whether that’s at training events, project work abroad, missions or representing MapAction at a conference. Availability for projects, including in-person deployments • MapAction expects a high level of commitment by volunteers to make themselves available to deliver projects, whether these projects are planned or emergency missions, remote or in-person, one-off tasks or longer term commitments., • Deployable volunteers are expected to seek a commitment from their employer (if applicable) to permit time off (paid or not) for deployments when necessary., • For emergency deployable volunteers, there must be arrangements in place for a quick decision to be taken on availability, including agreement from employers/family if required, in the event of all alerts. This should normally be within 12 hours of the issue of the alert, depending on time-zone., • For non-emergency deployments and projects logged on the tasking grid, volunteers must respond to a request for assistance (whether yes or no) by the deadline specified on the grid., • Volunteers are expected to put themselves forward for at least three substantive (i.e. at least two days work) tasks every year, and are normally expected to contribute at least 10 days of voluntary effort (excluding training) to MapAction every year., • It is the duty of all volunteers to do their best to make themselves available for any opportunity relevant to their volunteer role, and avoid perceptions of volunteers selecting only more ‘attractive’ tasks or missions. It is essential that MapAction is able to deliver on all tasks it commits to, and it relies on volunteers to be prepared to step up for a wide range of activities. As a member of the team, you will be expected to participate in at least 6 internal weekend training events. This must include our annual simulation exercise, which all volunteers are required to attend. Other weekend training events include 6 annual training weekends where we get together in person at various locations around the UK, and 4 online development days. Volunteers should live either within the UK or within reasonably easy and affordable reach of the UK in order to be able to attend face to face training events. Equal Opportunities Statement We are committed to creating an inclusive environment and welcome applications from people of all backgrounds, communities, and experiences. We value diversity and are dedicated to providing equal opportunities regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Selection for volunteer roles is based solely on an individual's skills, experience, suitability for the role, and commitment to our values. Notable Dates for volunteer process: Closing date - 19th July 2026 If successful after evaluation - test - week of the 27th July 2026 Attendance for Interviews online - week of the 12th August 2026 Attendance for final round in person - 12th September 2026 Unfortunately we are unable to accommodate anyone who can not meet these dates.

Kappa Lab is a digital assets market maker committed to delivering 24/7 deep liquidity and enhancing market efficiency. Our proprietary technology enables us to provide swift and effective solutions to our partners, while our sophisticated algorithms ensure efficient and consistent pricing across all trading venues. We fuel the Web3 ecosystem, driving innovation in pioneering projects with the professionalism and dedication of our exceptional team. Description As a Quant Developer at Kappa Lab, you will be working within a trading team, playing a pivotal role in translating quantitative trading strategies into operational algorithms and production-grade code. You will be working at the forefront of the rapidly evolving world of cryptocurrency trading. This position demands a blend of problem-solving skills, adaptability, and collaborative teamwork. If you possess a strong background in programming, excellent analytical skills, and an interest in the crypto markets, we want to hear from you! We offer a hybrid working arrangement, with the opportunity to be based in either our London or Dubai Office. Responsibilities • Design, develop, and implement high-performance trading algorithms and systems for cryptocurrency markets, ensuring they align with quantitative strategies and market-making objectives., • Optimize code for speed, reliability, and scalability to handle high-frequency trading environments and large-scale data processing., • Analyze market data, liquidity patterns, and order book dynamics to improve algorithm efficiency and pricing models., • Improve reporting and analysis of the existing system's performance. Required skills • Proficiency in Python., • Strong understanding of data structures, algorithms, and software design principles., • Experience with data analysis and manipulation using libraries like NumPy, Pandas, or similar tools., • Good knowledge of probability, statistics, and quantitative modeling techniques., • Familiarity with cryptocurrency markets, blockchain technology, and trading concepts (e.g., order types, liquidity provision)., • Excellent problem-solving skills and the ability to work effectively in a fast-paced, team-oriented environment. Desirable skills • Proficiency in Rust and/or Cython.., • Experience in high-frequency trading (HFT), market making, or algorithmic trading in crypto or traditional finance. Kappa Lab is an equal opportunites employer committed to creating an inclusive and diverse workplace. We welcome applications from all individuals and do not discriminate based on race, colour, nationality, ethnicity, religion or belief, sex, sexual orientation, gender identity or expression, marital status, pregnancy or maternity, disability, or age. We value and respect the unique contributions each person brings, and we strive to ensure that everyone can thrive and grow within our organization.

At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! We’re looking for a senior Applied Scientist to lead the design and experimentation of Wayve’s core pretraining datasets for foundation models in embodied AI. This is a high-impact opportunity to shape the data that drives model generalization across cities, embodiments, and reasoning tasks. You'll work across research, data, and engineering teams to build world-class multi-modal datasets and define how we evaluate and improve them at scale. • Lead the design, curation, and analysis of large-scale pretraining datasets for embodied AI, • Develop and run data-centric experiments to optimize training effectiveness and generalization, • Collaborate with cross-functional teams in London, Sunnyvale, and Vancouver on data architecture and strategy, • Define and implement metrics and benchmarks to assess dataset quality and model-data interactions, • Contribute to research outputs, tools, and processes that elevate data as a core lever for progress What you’ll bring to Wayve In order to set you up for success as a Senior Applied Scientist at Wayve, we’re looking for the following skills and experience. Essential • 3–5 years of experience post-PhD, or equivalent experience in industry with a focus on dataset design, multi-modal learning, or pretraining, • Strong applied research track record, including publications in venues such as NeurIPS, ICML, ICLR, CoRL, CVPR, or similar, • Hands-on experience curating, filtering, and scaling large datasets (vision, video, or multi-modal) for machine learning models, • Proficiency with machine learning frameworks (e.g., PyTorch) and large-scale data processing (e.g., Ray, Spark, Flyte and other distributed compute infrastructure), • Ability to design and run scientific experiments to evaluate dataset impact on model performance, • Strong communication and collaboration skills, with experience working across technical and cross-functional teams Desirable • Experience with foundation model training pipelines and data selection for large-scale pretraining, • Familiarity with multi-modal, temporal, or sensor-rich datasets (e.g., video, LiDAR, text), • Contributions to benchmark design, data-centric evaluations, or open-source tooling for dataset experimentation, • Attractive compensation with salary and equity, • Immersion in a team of world-class researchers, engineers and entrepreneurs, • A unique position to shape the future of autonomy and tackle the biggest challenge of our time, • Bespoke learning and development opportunities, • Relocation support with visa sponsorship, • Flexible working hours - we trust you to do your job well, at times that suit you and your time, • Benefits such as an onsite chef, workplace nursery scheme, private health insurance, therapy, daily yoga, onsite bar, large social budgets, unlimited L&D requests, enhanced parental leave, and more! This is a full-time role based in our office in London. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply. For more information visit _ To learn more about what drives us, visit _ DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

We are partnering with a rapidly expanding renewable energy company, currently in an exciting start-up phase. Since its founding in 2020, this organization has secured a significant pipeline of over 16 GW of solar PV, onshore wind, offshore wind, and storage projects across 10 European markets. They are seeking a Project Developer for Germany to manage the full project lifecycle. This includes overseeing permitting, grid connection, and stakeholder engagement from early-stage development through to ready-to-build (RTB) status for secured sites. Reporting to the Business Development Director for Germany, this role will be based in Düsseldorf, with the possibility of hybrid remote working and regular travel across Germany. What You'll Do: Define and supervise project schedules and budgets, ensuring quality control of deliverables. Oversee risk management and prepare necessary internal reports. Coordinate with internal teams, development partners, external advisors, equipment suppliers, and various authorities to ensure compliance with all relevant RTB project conditions. Evaluate and track offers from external service providers, managing order processing and support. Contribute to financial models, business cases, and investment proposals for renewable energy projects, focusing on all project-relevant matters. Regularly report to stakeholders on project status, risks, and mitigation strategies. Engage with stakeholders as needed to advance projects, including local communities, landowners, other developers, and relevant regulatory bodies. What You'll Need: Master's or Bachelor's degree, or equivalent, in Engineering, Geography, Economics, or a similar field. At least 5 years of professional experience in project development within the renewable energy sector (PV or biomass; Battery Energy Storage Systems (BESS) experience is a plus). A comprehensive understanding of the project development process from inception to RTB status, as well as knowledge of German regulations for PV and BESS projects. Native or fluent German speaker with good knowledge of English. Valid driver's license and a high willingness to travel across Germany. Ability to work independently and prioritize effectively in a fast-paced environment. Excellent negotiation skills, effective communication, and the ability to establish and develop a network of partners. Why Join This Company: Be at the forefront of this company's exciting developments. Work on interesting and ambitious renewable energy projects. Thrive in an international environment with opportunities for collaboration across Europe, and enjoy an informal culture that values teamwork and innovation. Benefit from a competitive salary, a flexible remote-working policy, and a supportive, fast-paced environment.

Are you a highly skilled Backend Engineer looking to make a significant impact on a global scale? Join Spotify's Commerce Platform and help us build the next generation of our robust, high-performing, and resilient commerce ecosystem. This is an exceptional opportunity to tackle complex challenges, shape our technology stack, and contribute to the core of Spotify's revenue-generating systems. As part of Spotify's Commerce Platform, we own the critical backend services and extensive datasets that power end-to-end merchandising, sophisticated order management, seamless payment orchestration, and intuitive purchase flows for millions of users worldwide. Your expertise will be instrumental in evolving our technology stack, driving innovation, and directly impacting Spotify's business growth. • Architect and implement highly scalable backend systems and robust data pipelines from concept to deployment, ensuring the right capabilities are delivered within Spotify’s internal commerce platform, • Lead the design and development of critical features in our Java and Python backend services, contributing to a high-volume, low-latency environment, • Design, build, and optimize data pipelines, ensuring efficient and reliable data processing for our commerce insights and operational needs, • Drive operational excellence by championing best practices in monitoring, alerting, and incident response for our production systems, • Collaborate closely with talented engineers, product managers, and cross-functional teams across Spotify to deliver impactful solutions for our users, • This role has on-call rotation, • 5+ years of working experience in a similar role, • Experienced building and scaling Java and/or Python backend services within a large-scale, cloud-native environment (e.g., Google Cloud Platform or equivalent), • Experience of building and maintaining data pipelines, • Knowledge and practical experience with scalable database technologies like PostgreSQL, • Excellent problem-solving skills with a strong bias for action and a pragmatic approach to engineering challenges, • Exceptional communication and collaboration skills, comfortable driving technical discussions, presenting complex ideas, and working effectively with diverse stakeholders, • A self-driven, proactive engineer who thrives in a collaborative team environment and is committed to continuous improvement through feedback and shared learning, • Experience in e-commerce, financial engineering, or high-volume transaction processing domains is a bonus, • This role is based in London, United Kingdom, • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 3 times a week.Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager (Ireland Field Sales) to come and join our global business. Reporting directly to the General Manager (UK & Ireland), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. This is a high-impact opportunity to help grow our Belfast market from the ground up. Working fully remote, you'll be combining proactive cold outreach with energising face-to-face field sales to win and onboard new partners. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact! • KPIs - Consistently achieve sales targets, • Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate), • Selling - Present, promote and sell products and services through product demos to prospective and existing partners, • Sales Cycle - Managing the entire sales process from prospecting to close, • Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives, • Collaboration - Work closely with other departments to ensure a seamless partner experience, • Market Trends - Provide feedback about ongoing trends in the industry, • Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM, • Business Partnering - Serve as a lead point of contact for partners on all commercial activities This list is not exhaustive and there may be other activities you are required to deliver. • Experience - Minimum 2 years of solid B2B sales with a track record of success, • Industry - SaaS, online marketplaces, or payment platforms is highly desirable, • Relationship Building - You are a true hunter and relationship builder, • Organised - You can multitask, prioritise and manage time effectively, • Curiosity - You are naturally curious and have a desire to continually grow and develop, • Bi-lingual - Fluency in English and another language, • Beauty & Wellness - Experience within the beauty and wellness industry At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. • Screen Call - Video-call with a member from the Talent Team (30 mins), • Skills & Experience - Video/In-person interview with a Business Development Manager and Team Lead (45 mins), • Presentation - Video/In-person interview with General Manager (UK & Ireland) and a Team Lead (75 mins) We aim to finalise the entire interview process and deliver feedback within 2 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

We are now recruiting for a Spanish & English speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then 2 days a month following this. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone and email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Spanish and English language skills. Duties • Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times., • Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues., • Record all customer interactions ensuring that issues are resolved in a professional and timely manner., • Monitor and process web order returns., • Web order tracking., • Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries, • Work with Sales Admin to ensure accuracy with web order processing., • Interact and communicate with our supplier and vendor partners regarding customer activity/orders., • Monthly report showing support statistics from Zendesk and general update on Support for EMEA region., • Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements • Spanish and English language skills are a must-have., • Previous use of a CRM or Orders system would be useful., • Experience of a customer ticketing system would be a major advantage., • Excellent communication skills (both written and verbal) including a warm telephone manner., • Customer service experience is essential with a genuine interest in customer care., • Excellent organizational skills with ability to multi-task and extremely detail oriented., • Ability to resolve complaints and queries ensuring a high level of customer service., • Able to follow direction and complete tasks independently., • Proactive and highly motivated team player., • Proficient in all Microsoft Office Packages., • Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on 01442-600-100 for more info.

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. Location: Colchester Office (3 days per week) About the Role As a Customer Operations Specialist at Informa, you'll be the vital link between our organization and our valued clients. You'll deliver exceptional service that enhances our reputation while supporting both internal and external Publishing and Events customers. This role offers the perfect balance of customer interaction, problem-solving, and operational excellence. Your Impact You'll create outstanding customer experiences by: • Delivering our signature 'Gold service' standard to all customers, • Resolving inquiries efficiently through multiple communication channels, • Processing orders with precision while maintaining appropriate margins, • Building strong relationships with customers and internal teams, • Managing customer access to online resources and systems Core Responsibilities • Customer Communication: Handle inbound/outbound calls and correspondence professionally, • Order Management: Process and amend customer orders with accuracy and attention to detail, • Problem Resolution: Utilize relevant systems to address and resolve customer requests, • Data Management: Record customer information with precision, maintaining quality standards, • Access Management: Support customers with online access needs directly or through appropriate channels, • Financial Processing: Handle aspects of Order to Cash, including Cash Applications and Credit Control, • Relationship Building: Develop strong connections with business teams and customers, • Customer Service Excellence: Proven ability to deliver outstanding customer experiences, • Technical Proficiency: Strong skills in Microsoft Office (Excel, Word, Outlook) and SAP experience preferred, • Communication Skills: Excellent written and verbal communication abilities, • Problem-Solving Aptitude: Proactive approach to resolving issues efficiently, • Adaptability: Flexibility to adjust working hours based on service center requirements, • Attention to Detail: Precision in processing orders and maintaining records, • Teamwork: Collaborative mindset with ability to work effectively with diverse stakeholders We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at _ Our benefits include: • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely, • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • A flexible range of personal benefits to choose from, plus company funded private medical cover, • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares, • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more, • Recognition for great work, with global awards and kudos programmes, • As an international company, the chance to collaborate with teams around the world We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job _.