Packages jobs in Ilford

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We are seeking a friendly and organized Optical Receptionist to join our team. The Optical Receptionist will be responsible for greeting patients, scheduling appointments, managing phone calls, and assisting with administrative tasks. The ideal candidate should have excellent communication skills, attention to detail, and a passion for delivering outstanding customer service. Responsibilities: Greet patients in a warm and professional manner and assist them with check-in procedures Schedule appointments and confirm patient appointments via phone or email Answer phone calls and respond to inquiries from patients, doctors, and other staff members Verify insurance coverage and collect co-payments or payments for services rendered Maintain patient records and ensure accuracy of information in electronic health records (EHR) system Assist with administrative tasks, including filing, faxing, and scanning documents Keep reception area clean and organized and ensure that all necessary forms and supplies are readily available Requirements: Previous experience in a medical or optical office setting preferred Excellent customer service and communication skills Strong organizational skills and attention to detail Proficiency in computer skills, including Microsoft Office and electronic health records (EHR) systems Ability to multitask and work efficiently in a fast-paced environment Knowledge of vision insurance plans and medical terminology is a plus Benefits: Competitive salary and opportunities for advancement Comprehensive benefits package, including health insurance and retirement plans (for full-time employees) Paid time off and holiday pay Continuing education opportunities and training Positive and supportive work environment

3543 - Business development executive, the employee will be required as follows: Job description: Business development executive should assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: · Collaborating on the concept, development and implementation of business development, marketing plans and strategies, product concepts and promotional programs driving interest and sales. · Ensuring distribution of internal and external marketing materials and communications. · Understanding and maintaining the corporate brand in all marketing initiatives and campaigns. · Taking ownership of and evaluate business campaigns, advertising, and optimisation metrics to ensure campaigns are effective - reacting quickly and revising campaigns where needed to ensure that trends are acted upon to maximizeaccomplishing business · goals. · Conducting market research, including the creation, sourcing and utilization of key focus groups and questionnaires which can help the business to grow. · Developing relationships with and working alongside creative teams, marketing agencies, suppliers, and contractors to effectively promote sales or brand awareness through bespoke marketing campaigns. · Helps in new product launch. · Help the business to grow in the most economic and efficient manner. · Designing and executing social media and online activity, writing creative copy, content strategy and implementation. · Help with business development plans, direct marketing and campaigns · Work closely with creative agencies to design marketing materials such as brochures and adverts · Arrange the effective distribution of marketing materials · Maintain and update customer databases conduct market research, for example using customer questionnaires and focusgroups · Develop relationships with key stakeholders, both internal and external. · Develop and implement a marketing strategy (often as part of a wider sales and marketing program). · Track marketing performance and return on investment and prepare weekly or monthly reports for management monitor and report on competitor activity, lead external agencies, when appropriate, to effectively manage events, press relationships, editorial requests, presentations, promotional materials, and online activities · Oversee and manage the marketing budget. The employees will need to have for Business Development Executive: Good working knowledge of all core marketing and business development areas, including content marketing, copywriting, multi-media, print, digital, social media, direct marketing, and promotional marketing. Excellent time business management and prioritization capabilities, coupled with the ability to simultaneously control various projects. The ability to process, delegate and prioritize tasks in an organized and proactive manner. Knowledge about managing registration documents and files and full understanding of this process in the territory Communication and interpersonal skills The ability to use software packages including Office 365, Excel, Word, PowerPoint etc. Analytical and strategic thinking Drive and self-motivation A flexible approach to work The ability to work well under pressure Teamwork and the ability to foster good working relationships Influencing and negotiation skills Creativity, writing and design skills Commercial awareness

Business development executive should assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: Collaborating on the concept, development and implementation of business development, marketing plans and strategies, product concepts and promotional programs driving interest and sales. Ensuring distribution of internal and external marketing materials and communications. Understanding and maintaining the corporate brand in all marketing initiatives and campaigns. Taking ownership of and evaluate business campaigns, advertising, and optimisation metrics to ensure campaigns are effective - reacting quickly and revising campaigns where needed to ensure that trends are acted upon to maximize accomplishing business goals. Conducting market research, including the creation, sourcing and utilization of key focus groups and questionnaires which can help the business to grow. Developing relationships with and working alongside creative teams, marketing agencies, suppliers, and contractors to effectively promote sales or brand awareness through bespoke marketing campaigns. Helps in new product launch. Help the business to grow in the most economic and efficient manner. Designing and executing social media and online activity, writing creative copy, content strategy and implementation. Help with business development plans, direct marketing and campaigns Work closely with creative agencies to design marketing materials such as brochures and adverts Arrange the effective distribution of marketing materials Maintain and update customer databases conduct market research, for example using customer questionnaires and focus groups Develop relationships with key stakeholders, both internal and external. Develop and implement a marketing strategy (often as part of a wider sales and marketing program). Track marketing performance and return on investment and prepare weekly or monthly reports for management monitor and report on competitor activity, lead external agencies, when appropriate, to effectively manage events, press relationships, editorial requests, presentations, promotional materials, and online activities Oversee and manage the marketing budget. The employees will need to have for Business Development Executive: Good working knowledge of all core marketing and business development areas, including content marketing, copywriting, multi-media, print, digital, social media, direct marketing, and promotional marketing. Excellent time business management and prioritization capabilities, coupled with the ability to simultaneously control various projects. The ability to process, delegate and prioritize tasks in an organized and proactive manner. Knowledge about managing registration documents and files and full understanding of this process in the territory Communication and interpersonal skills The ability to use software packages including Office 365, Excel, Word, PowerPoint etc. Analytical and strategic thinking Drive and self-motivation A flexible approach to work The ability to work well under pressure Teamwork and the ability to foster good working relationships Influencing and negotiation skills Creativity, writing and design skills Commercial awareness

The Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.