Graduate IT Analyst
9 days ago
Redditch
This role is ideal for a recent graduate looking to start their career in IT. You will gain hands-on experience supporting and developing IT infrastructure while also contributing to data analytics and reporting within the business. Working as part of a collaborative IT team, you’ll build a broad understanding of systems, networks, and business processes, while developing your technical and problem-solving skills. Responsibilities: • Support the IT team in maintaining and improving IT infrastructure and systems, • Assist with IT support queries via the helpdesk, ensuring timely resolution of issues, • Help monitor system performance and escalate issues where necessary, • Contribute to IT projects and system improvements, • Support the implementation and use of data analytics tools and reporting, • Work closely with colleagues across the business to understand and support their IT needs, • Assist in maintaining IT security standards and following company policies, • Liaise with external suppliers and support partners where required, • Keep accurate records of support requests and updates, • Take part in training and development to build technical knowledge, • Degree in IT, Computer Science, Business Studies, or a related field, • Strong interest in IT infrastructure, systems, and data analytics, • Good problem-solving skills and willingness to learn, • Strong communication and organisational skills, • Basic understanding of networks, hardware, or IT systems, • Awareness of technologies such as cloud systems or reporting tools (e.g. Power BI), • Any internship, placement, or project experience in IT Additional • Location: Redditch (on-site, full-time), • Occasional travel to other company sites is required – a full UK driving licence is essential, • This role is well suited to a local graduate looking to build a long-term career in IT Note: All candidates must have full UK working rights. Unfortunately, the client is unable to offer visa sponsorship.