173 Best patient service manager Jobs in Ilford (April 2024)

We are seeking a friendly and organized Optical Receptionist to join our team. The Optical Receptionist will be responsible for greeting patients, scheduling appointments, managing phone calls, and assisting with administrative tasks. The ideal candidate should have excellent communication skills, attention to detail, and a passion for delivering outstanding customer service. Responsibilities: Greet patients in a warm and professional manner and assist them with check-in procedures Schedule appointments and confirm patient appointments via phone or email Answer phone calls and respond to inquiries from patients, doctors, and other staff members Verify insurance coverage and collect co-payments or payments for services rendered Maintain patient records and ensure accuracy of information in electronic health records (EHR) system Assist with administrative tasks, including filing, faxing, and scanning documents Keep reception area clean and organized and ensure that all necessary forms and supplies are readily available Requirements: Previous experience in a medical or optical office setting preferred Excellent customer service and communication skills Strong organizational skills and attention to detail Proficiency in computer skills, including Microsoft Office and electronic health records (EHR) systems Ability to multitask and work efficiently in a fast-paced environment Knowledge of vision insurance plans and medical terminology is a plus Benefits: Competitive salary and opportunities for advancement Comprehensive benefits package, including health insurance and retirement plans (for full-time employees) Paid time off and holiday pay Continuing education opportunities and training Positive and supportive work environment

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Profad Care Agency

Health Care Support Worker

Job Summary: As a Health Care Support Worker, you will play a vital role in our team by assisting nursing staff in providing excellent care to our patients. This position requires a compassionate individual who is committed to supporting the physical and emotional well-being of patients through a variety of tasks, including personal care, clinical duties, and support services. Key Responsibilities: -Assist patients with daily living activities, such as bathing, dressing, eating, and mobility. -Monitor patient health by taking vital signs and reporting any changes to the nursing staff. -Provide emotional support and companionship to patients, helping to enhance their comfort and quality of life. -Support clinical procedures under the guidance of nursing staff, such as preparing patients for examinations, collecting samples, and managing equipment. -Maintain a clean and safe environment by adhering to infection control and safety guidelines. -Keep accurate records of patient care, condition, progress, and concerns. -Participate in training and development opportunities to enhance skills and knowledge. -Collaborate with the healthcare team to ensure the effective delivery of patient care. Requirements: -High school diploma or equivalent. Certification in healthcare support, nursing assistance, or related field preferred. -Previous experience in a healthcare setting is an advantage. -Strong interpersonal and communication skills, with a compassionate and patient-centered approach. -Ability to work effectively in a team and independently when required. -Physical ability to perform job duties, including lifting and assisting patients. -Basic understanding of health and safety guidelines. -Willingness to work flexible hours, including nights, weekends, and holidays.

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