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As an IT Asset Manager (FinOps) y ou will be responsible for delivering high-quality analysis of departmental Digital Cloud Services. The key purpose of this role is to deliver accurate and efficient cost & usage reporting and analytical insight for the Digital Cloud Services that you work with. You will ensure the business understands how people are using our Digital Cloud Services and will focus on undertaking analysis that will drive cost optimisation and efficiencies to improve the unit economics of Digital Cloud Services. The roles and responsibilities include: • Develop asset management standards, plans, processes and procedures based on organisational policies and standards., • Agree the scope of asset management standards, plans, processes and procedures with stakeholders to optimise the capture and use of asset management data., • Manage asset management plans and ensure that changes to them are properly impacted, approved and communicated., • Develop and apply processes, techniques and tools to capture, track, correct and report on assets and associated data to ensure for accuracy and completeness., • Support the creation of formal Asset Management baselines., • Use Asset Management data to carry out impact assessment of changes to software and hardware volumes and provide team approval for changes where applicable., • Verify implemented changes to protect against unauthorised change and accidental non-compliance., • Update asset data as part of the implementation of approved changes., • Ensure that process interfaces with other functions are clearly defined., • Audit asset management data to check for accuracy and address / recommend corrective actions., • Report on the status of asset management data and process performance., • Build and maintain relationships with key stakeholders., • Identify risks and issues, escalating them via your manager or the relevant stakeholder as appropriate., • Track/measure cloud usage and cost profile and use data to inform key stakeholders of potential opportunities for cost efficiencies with Digital Cloud Services., • Monitor efficiencies for continual improvement and track delivery., • Be skilled in Cloud Analytics dimensions and metrics and limitations of these., • Build and create quality accessible reports in Microsoft PowerBI., • Deliver high-quality analysis that provides meaningful and actionable insights to improve the service, proactively offering suggestions of ways to improve the service., • Identify and communicate Cloud service performance, actionable stories and business insights from the data to stakeholders and the team, to inform design and optimisation decisions., • Supply of high-quality service data via the performance platform and other internal dashboards to allow data-driven decisions based on visualisations, alerts, dashboards and feeds.Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: • Experience in working with stakeholders to define and develop appropriate KPIs, that reflect the goals of the business., • Proven ability in the use of large volumes of data, and prepare it to present analysis and visualisations in clear ways that enable decision making., • Working knowledge of FinOps and understands how to use data to recommend the best use of digital cloud services., • Experience in using data to work with stakeholders and influence change whilst confidently communicating with senior stakeholders to support making effective decisions. Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. New entrants to the Civil Service will join on band minimum. Things you need to know Selection process details Stage 1: Application Your application will consist of three parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification. Further details around what this will entail are listed on the application form. Ensure that all examples provided in your statement are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statement, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. You will be provided with one combined overall assessment score for both your CV and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history/personal statement contains any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria. Interviews will take place from early January 2026. Interview dates to be confirmed. Further information Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. For further information on National Security Vetting please visit the Demystifying Vetting website . Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Michael Coombs For further information on National Security Vetting please visit the Demystifying Vetting website. Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)

• Collaborate with technical teams, support teams and business areas to ensure products meet agreed performance targets in a cost-effective and timely manner., • Manage end-to-end support services and product performance, promoting service quality and improving customer/user experience., • Act as the interface between Digital and third-party suppliers, defining direction and ensuring services meet business needs while delivering best value., • Ensure value and quality for technology solutions, support services and user experience of digital products and services., • Drive analysis and resolution of complex issues, escalating to relevant IT service functions when necessary., • Undertake service management duties including incident management, problem management, SLA and OLA management., • Provide on-call support when required., • Set objectives, manage development of your team members and act as a point of escalation., • Travel between Digital Hubs as required to meet business needs. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: • Service Management Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. New entrants to the Civil Service will join on band minimum. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: • Proven experience of engaging with key stakeholders to deliver a high standard of customer service and continual improvement., • Proven experience of ensuring change is managed in accordance with appropriate governance to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting agreed Service Management standards., • Demonstrable experience of developing and maintaining Service Management support collateral required to deliver Business outcomes relevant to portfolio, e.g. reports, dashboards, Risk Registers, Service Support Models etc., • Proven experience of the a bility to adjust quickly to changing priorities and conditions and effectively manage complex issues with strong attention to detail. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Service Management. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. During the interview, youll be assessed against the experience criteria listed under both the essential and technical skill. Interviews will take place from mid January 2026. Sift and Interview dates to be confirmed. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Further Information Find out more about Working for DWP For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Oliver Canham Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)

We are looking for a product manager, the key areas you will be responsible for working with, are the Centric and Utilities teams who utilise data to create data driven results for multiple uses and delivers government policy initiatives to improve citizens lives. The migration work is crucial to the department, to ensure delivery of the datasets to OGDs and outside organisations that are depending on DWP data. You will be working with Teams that are on the forefront of Data Transformation. You will work closely with cross functional product teams. These teams are located at Peel Park, Blackpool Digital Hub, so it would be very beneficial to be located within the NW region, to allow hybrid working with the teams. The role will be responsible for making evidenced based strategic and tactical product decisions and making key priority calls. You will be actively involved in developing the product strategy, owning the product roadmap, and communicating product success to stakeholders but also defend controversial decisions about your product. You will also have experience of product management techniques. While you will work independently, youll also be part of a more complex area with the support of a more senior Product Manager. Additionally, youll be a part of our Product Community of Practice, where Product Managers across DWP Digital come together to share learning, discuss their development needs, gain support, and solve for common problems. Person specification See selection process for further details. If you would like to learn more about the role, please contact Technical skills We'll assess you against these technical skills during the selection process: • Product Management Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from 57,946 to 68,205. Our offer to successful candidates will be based on an assessment of your skills and experience asdemonstratedat interview. Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: • Have worked with users to identify user needs and represent the user in all product decision making., • Have experience of prioritising backlogs based on user needs, value and effort., • Experience of making a decision at short notice., • Experience of working in an agile team with a focus on iterative development. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Product Management. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. During the interview, youll be assessed against the experience criteria listed under both the essential and technical skill. You will be asked to do a 10 minutes presentation on thetechnical skill of Product Management focusing on: Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. For further information on National Security Vetting please visit the Demystifying Vetting website . Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Oliver Canham Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview (18) Opens in new window (pdf, 635kB)

As an Application Operations Engineer, you will support, manage, maintain, and continuously improve a single application or a suite of applications from a technical and IT Service Management perspective. These applications will range in technology, from Linux to Windows servers, relational and non-relational databases, Cloud and On-Premises based servers and various third-party software. There is also scope to be involved in the management of certificates and key exchanges and the diagnosing of networking issues. You will follow IT Service Management best practice, using frameworks like ITIL 4, Agile and Scrum to ensure service and operational processes run smoothly and deliver value for the end user community. This includes: • Proactively and reactively raising and investigating incidents. Troubleshooting issues reported by users and responding to customer requests., • Carry out the investigation of relevant problem records for their applications., • Actively contributes to the implementation of remedies and preventative measures., • Proactively monitoring applications to ensure their health, availability, and stability., • Raising, coordinating, and deploying changes into the test and live estate., • Carrying out any required testing as part of these releases., • Actively raise knowledge articles to provide guidance to other users and escalate ownership where required., • Sharing your knowledge, experience and best practice including with Associate and fellow Application Operations Engineers., • Escalating to Senior Application Operation Engineers and Lead Application Operation Engineers on success stories and service issues., • Developing and maintaining strong working relationships with a multi-disciplinary team, including Service Owners; DevOps and Site Reliability Engineers; Architects; Testers; Business Analysts; Process Owners; external partners; Other Government Departments and many others., • Taking the lead on or contributing to the identification and where possible implementation of continual service improvements with regards to both technical and process improvements., • Actively raise risks when identified during your course of work and escalate ownership where required., • Being an active member of Centralised Application Support Services function, sharing best practice and knowledge across the function., • You will also take accountability for the development of the associate members within your team. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Behaviours We'll assess you against these behaviours during the selection process: • Changing and Improving, • Leadership, • Managing a Quality Service, • Working Together Technical skills We'll assess you against these technical skills during the selection process: • Service Management Benefits Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from 38,772 to 39,621. Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview. Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. () Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: • User Focus Evidence of successfully communicating complex technical information to stakeholders whilst influencing their decision making., • Continual Improvement Evidence of proactively seeking and implementing improvement initiatives from a technical and process angle., • Service Focus Evidence of collaborating with other technical teams to provide a quality service. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Service Management. • Previous experience providing the technical application support of services during major incidents including the understanding and exposure of the ITIL Service Management Framework. Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the following Behaviours: Changing and Improving Leadership Managing a Quality Service Working Together Interviews will take place from mid-January 2026. Interview dates to be confirmed. Questions in Advance To help you prepare and settle into the interview you will be sent the behaviour questions in advance of the interview, 7 days prior to your interview. These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your Behaviours. Candidates should be asked further probing questions if their response is deemed to require further information to determine suitability for the role. Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. For further information on National Security Vetting please visit the Demystifying Vetting website . Further Information Find out more about Working for DWP For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. A reserve list may be held for a period of 3 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Richard Hanley Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)

A Lead Technical Architect (Solutions) leads at the highest level and is responsible for making sure the strategy is agreed and followed. At this role level, you will: • Network and communicate with senior stakeholders across organisations., • Proactively seek opportunities for digital transformation., • Support multiple teams, finding and using best practice and emerging technologies., • Inspire other architects and help them understand how to deliver the goals of the organisation., • Be responsible for governance, solving complex and high risk issues or delivering architecture design., • Provide mentoring within teams., • Provide leadership to other architects and other technical resource. Person specification When giving details in your employment history and personal statement you should highlight your experience in line withessential criteriabelow: • Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects., • Architecture design informed through use of principles, patterns, technical radars, practices and standards., • Architecture design working with project delivery teams within agile, waterfall and hybrid environments throughout the lifecycle - from concept to go-live., • Translating business requirements into technical solutions with traceability that can be demonstrated to stakeholders., • Architecture design through use of architecture modelling techniques and tools to devise and represent., • Database Design & Management including expertise in database technologies, both relational and NoSQL., • Data Architecture Design - Data Modelling, Master Data Management (MDM), Metadata Management, Data Governance. Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Working Together, • Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: • Architecture communication (Expert), • Architect for the whole context (Practitioner), • Community collaboration (Practitioner), • Making architectural decisions (Expert), • Strategy design (Practitioner), • Technical design throughout the life cycle (Expert) Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information The role is part of the Government Digital and Data profession and utilises an enhanced Government Digital and Data Pay Framework linked to capability which provides access to a Government Digital and Data allowance. Pay for this roleis 75,026 to 80,267 , subject to candidate type. In addition to this, the role can attract a Government Digital and Data allowance of up to 24,810 . Please see additional info below regarding candidate type. The value of allowance awarded will be based on an assessment of your skills as demonstrated in the selection process.Government Digital and Data Allowance is a discretionary non-consolidated, non-pensionable allowance. External applicants Pay for this role is 75,026 plus a Government Digital and Data Allowance of up to 24,810, subject to our assessment of capability at interview. Our offer to successful candidates will be based on our assessment of your capability based on the evidence you provide at interview against the listed Technical Skills for the role. There is no negotiation at offer stage. Internal and OGD applicants Pay for the role is from 75,026 to 80,267 , you may also be eligible for a Government Digital and Data Allowance of up to 24,810 , subject to our assessment of capability at interview. Existing Civil Servants who secure a new role on lateral transfer should maintain their current base salary. Existing Civil Servants who gain promotion should eithermove to the bottom of the grade pay scale or receive a 10% increase to their base salary; whichever would be the greater. In addition to your base salary a Government Digital and Data Allowance may be payable based on our assessment of your capability. Our offer to successful candidates will be based on the evidence you provide at interview against the listed Technical Skills for the role. There is no negotiation at offer stage. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. Stage 1: Application Your application will consist of three parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria., 3. Personal statement - up to 1250 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification. Further details around what this will entail are listed on the application form. Ensure that all examples provided in your statement are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statement, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. You will be provided with one combined overall assessment score for both your CV and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history/personal statement contains any personal details your application will be withdrawn. If youre successful at stage 1, you will be invited to a video interview via Microsoft Teams. You will be asked to do a 10 minute presentation to further assess your experience and to assess the technical skill "Architecture Communication (Expert)". Your presentation should focus on the following: Present an example of an architecture design you have defined and delivered that included significant elements of data architecture, database, and API design. Explain how you translated business requirements into technical solutions, detailing your key architecture decisions across application, data, and integration layers; how you applied architectural standards, patterns, and modelling techniques (such as ER modelling, API specifications, and data flow diagrams); and how you collaborated with delivery teams through the full lifecycle to ensure data integrity, scalability, and performance. Stage 3: Interview 2 If youre successful at stage 2, you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the following Behaviours and Technical Skills: Behaviours: • Leadership, • Working Together, • Architect for the whole context(Practitioner), • Community collaboration (Practitioner), • Making architectural decisions (Expert), • Strategy design(Practitioner) Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. For further information on National Security Vetting please visit the Demystifying Vetting website . Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Mark Harbottle Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview (18) Opens in new window (pdf, 635kB)

As a Lead Software Engineer, youll be a recognised expert in your field, leading the design, development, and support of high-quality software products. Youll set the standard for software craftsmanship, drive innovation, and foster a culture of technical excellence across multiple engineering teams. This is a strategic and hands-on leadership role, where your influence will extend across the organisation and potentially wider government. Key responsibilities include: • Technical Leadership: Define and champion engineering standards, ensuring consistent adoption across teams to deliver robust, scalable, and secure software., • Frameworks & Tools: Lead the design and implementation of frameworks, tools, and processes that enable responsible development, deployment, and monitoring of digital services., • Enablement & Collaboration: Act as a technical enabler, resolving blockers, promoting reuse, and driving collaboration across engineering communities., • Vision & Strategy: Shape the future of software delivery as part of the leadership team, and lead the engineering community through that transformation., • Mentorship & Culture: Foster a high-performance culture, mentoring engineers and ensuring continuous professional development., • Best Practice Evangelism: Promote best practices in design, architecture, and delivery across DWP Digital and beyond.Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: • Leadership and Influence Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from 75,026 to 92,522. The maximum salary for the grade is 80,267, however a Digital Allowance of up to 12,255 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed. Our offer to successful candidates will be based on an assessment of your skills and experience asdemonstratedat interview. Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: • Technical expertise: Proven experience in leading the design, development, and support of complex software products, with the ability to define and implement engineering standards and best practices across multiple teams. A deep understanding of modern software engineering practices including: • Microservices and event-driven architecture, • CI/CD pipelines and DevOps tooling, • Cloud-native development (eg - AWS, Azure, GCP), • Secure coding and performance optimisation, • Persisting data efficiently and securely • Collaboration & Communication: Excellent communication and stakeholder management skills with the ability to work collaboratively across multidisciplinary teams and with external suppliers. Skilled in promoting reuse, knowledge sharing, and cross-team collaboration., • Delivery Focus: Strong organisational skills with the ability to self-manage, prioritise effectively, and deliver at pace. Experience in agile delivery environments, with a focus on user-centred design and iterative development. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Leadership and Influence: The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at the sift stage, you will be invited to a short video interview via Microsoft Teams to discuss your technical statement. Stage 2: Interview 2 If youre successful at the initial assessment stage, you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed above. Interviews will take place from early January 2026. Sift and Interview dates to be confirmed. Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. For further information on National Security Vetting please visit the Demystifying Vetting website . Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Oliver Canham Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview (18) Opens in new window (pdf, 635kB)

Special Support Assistant 30 Hours per week Part Time Fixed Term Term Time Only 43.6 weeks per year Cidari Multi Academy Trust and the Governing Body of Baines Endowed Church of England Primary Academy are seeking to appoint a highly motivated conscientious & creative Special Support Assistant to join our committed & hardworking staff team working with children from EYFS to Year 6. The successful candidate will join us at an exciting time in the life of our school and assist in meeting the personal social and educational needs of our children. We have polite hardworking wonderful children and committed and supportive staff who work well as a team. Our governors are passionate about education and fully engage in our drive to excellence. The suitable candidate will: • Work with colleagues to determine the specific learning and physical requirements of individual pupils, • Have the essential qualifications and experience as detailed in the person specification including GCSE English and Maths at grade C or above, • Support other staff to ensure educational settings meet the needs of pupils, • Have high expectations for childrens learning, • Be enthusiastic energetic positive and approachable with a good sense of humour!, • A warm welcome from a happy community with a strong Christian ethos., • Confident and enthusiastic children who enjoy learning., • The active support of parents and governors., • Strong links with other local church schools and the local community., • Opportunities for professional and personal development, • Motivated and experienced Governing Body and central Trust team., • Eligibility to join the Local Government Pension Scheme, • Access to health and wellbeing support for you and your family, • Employment within a Trust committed to equality of opportunity and nationally and locally negotiated pay arrangements., • Terms and conditions protected through a formal trade union recognition agreement with all the major education and support staff unions and supported through regular JCNC meetings., • Access to employee benefits & rewards through Perkbox Application will only be accepted on a fully completed application form with supporting letter. CVs will not be accepted. Further information about the Academy is available by visiting our website. Visits to the Academy are encouraged and warmly welcomed by appointment through the school office. Closing date: Friday 5th December 2025 at 12pm Proposed interview date: Monday 15th December 2025 Please note that in line with Keeping Children Safe in Education 2024 an online search will be carried out as part of our safer recruitment pre-employment checks on shortlisted candidates. We are a member of Cidari Multi Academy Trust established in November 2013 a growing educational trust and part of the Blackburn Diocese. Cidari Education is committed to providing high quality education for all children in our academies based on clearly established Christian values and principles. Cidari Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The above post is exempt from the Rehabilitation of Offenders Act 1974. Any offer of employment will be subject to a satisfactory check supplied by the Disclosure & Barring Service. The check will include any cautions reprimands or final warnings as well as convictions. Further information is available below. Key Skills Data Entry,Developmental Disabilities Experience,Behavior Management,Data Collection,Special Education,Personal Injury Law,Special Needs,Experience with Children,Human Resources,Tube Feeding,Word Processing,Writing Skills Employment Type : Part-Time Experience: years Vacancy: 1 Monthly Salary Salary: 25583 - 25989

Cleaner 10 hours per week Part Time Permanent All Year Round 52 Weeks Cidari Multi Academy Trust and the Governing Body of Baines Endowed Church of England Primary Academy are seeking to appoint an individual who takes pride in their work and are committed to delivering the highest standards. Reporting to the Site Supervisor you will undertake cleaning duties throughout the school to maintain a high standard of cleanliness. You will be expected to: • Provide an effective cleaning service., • Perform duties in line with health and safety regulations (COSHH), • Have knowledge and understanding of the main Health & Safety Regulations., • A happy and caring Academy with a distinctive Christian ethos, • Lively and responsive children who enjoy school, • Hard working and dedicated team of staff & Governors, • Mutually supportive partnerships between our Local Authority and Cidari Academy Trust schools, • Opportunities for professional and personal development, • Motivated and experienced Governing Body and central Trust team, • Local Government Pension Scheme, • Employee Assistance Programme, • Access to health and wellbeing support for you and your family, • Access to employee benefits & rewards through Perkbox Closing date: Wednesday 10th December at 12pm Proposed interview date: Tuesday 16th December 2025 Please note that in line with Keeping Children Safe in Education 2025 an online search will be carried out as part of our safer recruitment pre-employment checks on shortlisted candidates. We are a member of Cidari Multi Academy Trust established in November 2013 a growing educational trust and part of the Blackburn Diocese. Cidari Education is committed to providing high quality education for all children in our academies based on clearly established Christian values and principles. Cidari Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The above post is exempt from the Rehabilitation of Offenders Act 1974. Any offer of employment will be subject to a satisfactory check supplied by the Disclosure & Barring Service. The check will include any cautions reprimands or final warnings as well as convictions. Further information is available below. Key Skills Floor Care,Quality Assurance,Hotel Experience,Residential Cleaning,Cleaning Experience,Bus Driving,Medical office experience,Office Experience,OSHA,Heavy Lifting,Custodial Experience,Commercial Cleaning Employment Type : Full-Time Experience: years Vacancy: 1

Job Title: Recruitment Administrator Location: Blackpool (Office-based) Reporting to: HR Manager Salary: 25000 per annum Working Hours: Full-time 37.5 hours per week (Monday to Friday) Part-time considered Contract: Permanent Join Our Growing HR Team! Were excited to be celebrating our second anniversary this year as a dedicated residential childcare provider and as we continue to grow were looking to welcome a Recruitment Administrator to our expanding HR team based in Blackpool. This is a fantastic opportunity for someone who is organised enthusiastic and looking to develop a career in recruitment or HR. While previous experience in HR or recruitment would be valuable its not essential were more interested in finding the right person with the right attitude. Main job duties: • Supporting the recruitment process from start to finish including advertising roles arranging interviews and communicating with candidates and managers., • Organising and participating in job fairs and other recruitment events to attract talent to the company., • Handling onboarding tasks such as requesting references applying for DBS checks checking right to work details and more., • Keeping recruitment trackers and HR records accurate and up to date., • Keeping all HR files and records up to date and secure dealing with confidential material with integrity and tact., • Assisting HR Manager with general administrative duties as needed., • Managing content for the companys social media platforms including posts about recruitment company events and general updates., • Dealing with all incoming calls both internal and external in a professional and friendly manner., • Excellent organisational skills and ability to multitask and prioritise workload effectively., • A proactive approach and keen eye for detail., • Comfortable using Microsoft Office Suite and other basic IT systems., • Excellent communication and interpersonal skills with the ability to build rapport with employees at all levels., • A genuine interest in HR and recruitment., • Ability to work as part of a team in an office environment., • Generous annual leave 30 days plus 8 bank holidays., • Employee Support: Access to our Employee Assistance Programme., • Regular company events to connect and grow with your team., • Opportunities for professional development., • Free on-site parking. The company supports Equal Opportunities in employment and opposes all forms of unlawful discrimination on grounds such as colour race nationality ethnic or national origin sex marital status disability sexual orientation religion or belief and age. You are expected to comply at all times to the Company Equal Opportunities Policy. *Closing date Thursday 16th October 2025 Apply today to join Therapeutic Care Team. For informal discussion or to find out more about the post please contact us on 0 or Ensuring the safety and well-being of children and young people as well as protecting vulnerable individuals from any form of abuse is a paramount focus throughout all Therapeutic Cares services. *We reserve the right to close the job earlier if we receive enough applicants. Required Experience: Junior IC Key Skills Finance Control,Evaluation,Aircraft Operations,CNC,Drafting,Administration Support Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 25500 - 25500

Creative Support is seeking warm, reliable, and proactive Support Workers to join our friendly team in Blackpool, Lancashire. We provide quality care and support for individuals with learning disabilities in a vibrant service where no two days are the same. You will support service users in various activities, including employment, volunteering, community engagement, and daily living tasks at home. We are looking for someone with a great sense of humor who enjoys being part of an energetic team. Your role includes encouraging service users to engage in exciting social activities both within and outside their homes and developing warm, trusting relationships with service users and their families, ensuring they enjoy their time to the fullest. We offer both full-time and part-time hours with a willingness to work sleep-ins and cover various shift patterns (early, mid, late). Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Vacancy Reference Number: 86974 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , we are also unable to accept Skilled Worker Visas . Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS TPBN1_UKTJ

The Programme Manager is a senior member of the Transformation team, role always modelling the Post Office behaviours and demonstrating a Postmaster first mindset. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'.

The Programme Manager is a senior member of the Transformation team, role always modelling the Post Office behaviours and demonstrating a Postmaster first mindset. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'.

Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office “Everybody’s Business”. Postmasters, and with any third‑party suppliers marketing across the network. This role is critical for POL’s growth agenda and will need to face into a w

A national postal service provider is seeking a Head of Partnership Marketing based in London.

Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. This role will face into a wide variety of internal and external stakeholder groups, including the Group CEO, Chief Revenue Officer and wider Group Executive Commit

Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. This role is critical for POL’s growth agenda and so will need to face into a wide variety of internal and external stakeholder groups, including the Group CEO, C

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The Programme Manager is a senior member of the Transformation team, role always modelling the Post Office behaviours and demonstrating a Postmaster first mindset. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'.