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Job Description and Role Expectation Job Title: Data Analyst Hours: 37.5 hours per week Location: Northwood or any other Harrow Health Office Salary: £30,000 – £35,000 per annum (depending on experience) Contract: Full-time, permanent Reporting to: Head of Finance About Harrow Health CIC: Harrow Health CIC is a leading provider of innovative, community-focused healthcare services. We are committed to delivering accessible, high-quality care with a focus on neurodevelopmental conditions such as ADHD and Autism. Our work supports NHS pathways, with particular attention to improving access through Right to Choose. Role Summary: We are seeking a Junior/Intermediate Data Analyst to support our growing healthcare neurodevelopmental services. This role is ideal for someone with hands-on experience in managing, interpreting, and presenting data related to ADHD and Autism referrals, assessments, treatment outcomes, and waiting list management. The analyst will play a key part in supporting both clinical operations and financial reporting by ensuring all billable activity is captured accurately and efficiently. There may also be reporting requirements for other aspects of Harrow Health’s activities going forward. Key Responsibilities: • Compile, clean, and analyse service data (referrals, assessments, treatments, waiting times) across our ADHD and Autism pathways, • Identify trends, risks, and opportunities to improve operational performance and patient flow, • Produce clear, visually engaging reports for internal teams, senior management, and commissioners, • Support service leads with demand and capacity modelling, forecasting, and monthly activity reporting, producing reports by contract, region/ICB and KPI requirement, • Work with the finance team to ensure all activity that can be billed is captured, coded correctly, and submitted in a timely manner, • Assist with ICB reporting and contractual data returns, ensuring completeness and accuracy, • Contribute to the development of dashboards or tools that support decision-making and service monitoring, • Collaborate with clinical and administrative teams to resolve data gaps and discrepancies, • Creating business reporting cycle according to requirements, • Establishing reporting support requirements to Quarterly Quality Reports, • Running SUS submission data and ensuring accuracy and data integrity, • Running MHMDS submissions data and ensuring accuracy and data integrity, • Internal performance tracking and reporting OPFA, OPFU and OPROC, • Tracking of medication issue, drug trends, preparing issuing reports for each contract/region/ICB, • ADHD Referrals, • ADHD Assessments, • Assessment diagnosis conversion rates, • Titration conversion rates, monitoring number of interactions by clinician and ascertaining trends and business/ICB average/mean rates, • Continuous prescribing data, reporting on numbers by ICB/Business, • Annual review forecasting by ICB/Business, • Annual Review delivery monitoring and reporting activity vs anticipated delivery by ICB, • Reporting of activity in accordance with any agreed IAP/contractual cap, • Forecasting activity by service by using monthly % referral trends, • Monitoring elective care services as above, • Establish a telephony reporting regime to support continuous improvement, forecast required staffing levels, • Establish a real time telephony KPI measurement (I.e. real time reporting), • Daily weekly and monthly telephony reporting according to agreed KPIs, • KPI reporting by individual output, according to agreed KPIs, • Assisting with the production and submission the organisation’s Data Protection Toolkit, Digital Maturity Assessment and the Community Services Data Set (CSDS) What We Offer: • Supportive, flexible working environment, • Opportunities to develop and grow with the role, • Direct involvement in shaping services that make a real difference, • A mission-driven organisation focused on improving access and outcomes in neurodiversity To Apply: We value skills and experience, along with the ability to interpret and put context to data for ongoing processes. If you’ve worked in a similar role or believe your experience aligns with the responsibilities above, we’d love to hear from you. Please send a CV or brief summary of your relevant experience to Additional Information: Appraisal Harrow Health operates a system of individual performance review/appraisal for the purpose of agreeing performance objectives and discussing development needs in line with requirements of service need in the operational plan. Clinical Governance To have responsibility for a commitment to maintaining a high-quality service to patients by continual development of Service in the light of research evidence and by audit, based against clinically relevant standards. Code of Conduct for Professional Group All members of staff are required to work in accordance with their professional group’s code of conduct This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder. Conflict of Interests You may not without the consent of Harrow Health engage in any outside employment. You must declare to your manager all private interests, which could potentially result in personal gain as a consequence of your employment position in Harrow Health. Interests that might appear to be in conflict should also be declared. DBS It is a requirement of this position that a Criminal Records Bureau disclosure at the enhanced level is undertaken. Confidentiality The post holder is required not to disclose such information, particularly that relating to patients and staff. All employees are subject to the Data Protection Act 1998 and must not only maintain strict confidentiality in respect of patient and staff records, but the accuracy and integrity of the information contained within. The post holder must not at any time use personal data held by Harrow Health for any unauthorised purpose or disclosure such as data to a third party. You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of Harrow Health, unless expressly authorised to do so by Harrow Health. Further guidance on confidentiality is contained within Harrow Health Information Security Management System (ISMS). Person Specification: This job description is subject to regular review and appropriate modification. I confirm I have read and understand this Job Description Name of Employee: Signature: Date: Essential and Desirable Criteria Essential Skills & Experience: Desirable Criteria Qualifications Minimum GCSE Grades A-C or equivalent in Maths and English Experience Previous experience working with ADHD and/or Autism service data (e.g. referral tracking, titration logs, shared care status, etc.) Good working knowledge of Excel, Google Sheets, or similar data tools Ability to present findings clearly and concisely, including charts and narrative summaries Understanding of NHS pathways and patient choice processes Comfortable handling sensitive data with discretion and in line with governance Experience working for online psychiatry services, or similar providers Familiarity with EMIS, e-RS, or other NHS systems Experience working alongside finance or billing teams in a healthcare setting Experience creating PowerPoint slides or written summaries for stakeholders

Recruitment Resourcer - Rail – Watford Head Office Salary: £25k-£35k+ + monthly bonus opportunities Location: Watford (2 mins from Watford Junction) We’re looking for a motivated Recruitment Resourcer to join our central team of six at our Watford Head Office, supporting a £100m turnover recruitment business specialising in the rail and construction infrastructure market. You will be working within a Railway recruitment team so previous Rail experience is ideal. This is a great opportunity to develop your career in recruitment, working with an experienced team in a fast-paced and supportive environment. What you’ll do • Source, attract, and engage candidates for a variety of roles across the rail and construction sectors., • Write and post job adverts across multiple platforms., • Manage applications, conduct initial screening, and build candidate pipelines., • Support Recruitment Consultants with suitable candidates to meet urgent and future client needs., • Use our database and tools to re-engage previous workers and maintain accurate candidate records. What we’re looking for • Experience in recruitment/resourcing, ideally in rail and/or construction infrastructure workforce supply, but full training is provided., • Excellent communication and organisational skills., • Confidence using IT systems and social media for resourcing., • A proactive and adaptable approach to work. Why join us? • Performance rewards – individual and team targets with monthly bonus opportunities., • Career growth – structured learning and development plans to support progression., • Industry impact – play your part in supplying skilled people to the largest infrastructure projects in Europe., • Tier 1 supplier status – work with a business trusted on major public sector contracts., • Modern office perks – 2 minutes from Watford Junction, with free parking, EV charging points, secure bike storage, and showers., • Great location – close to Watford High Street, shopping centre, restaurants, and bars.

Job Title: Premises Lead (Multi Site) Department: Estates, Facilities & Cleaning Location: Across two designated sites and central office base Reports to: Head of Estates & Facilities Line Management: Site Premises Managers and Weekend Operations Staff Hours: 30 hours per week, 4 days per week Contract: Full Year (52 weeks) Salary: £38,000 – £45,000 (FTE, dependent on experience and qualifications) Role Purpose The Premises Lead will take strategic and operational responsibility for the management, maintenance, and development of two sites within the organisation. This is a key leadership position ensuring both sites are safe, compliant, and conducive to outstanding learning and working environments. You will oversee site operations, premises teams, contractors, and compliance functions while driving forward improvement and sustainability initiatives. This is a hands-on leadership role that combines strategic oversight with day-to-day problem solving. Key Responsibilities 1. Strategic Site Leadership • Lead and coordinate all aspects of premises and facilities management across two sites, ensuring a consistent, high-quality service., • Develop and implement site improvement plans that enhance safety, sustainability, and functionality., • Monitor site performance, compliance, and standards through regular audits and reporting., • Work collaboratively with senior leaders to align premises priorities with organisational goals. 2. Health, Safety & Compliance • Ensure full compliance with statutory requirements including health and safety, fire safety, and water safety regulations., • Maintain accurate and up-to-date documentation for all statutory checks, risk assessments, and inspections., • Take a proactive approach to identifying, reporting, and mitigating risks across both sites., • Foster a strong safety culture among staff, contractors, and visitors. 3. Maintenance & Site Operations • Oversee both planned preventative and reactive maintenance, ensuring efficient, timely and cost-effective solutions., • Manage maintenance schedules and inspection regimes to maintain safe, well-presented facilities., • Liaise with contractors, suppliers, and service providers to ensure works are completed to agreed standards., • Ensure site systems, utilities, and equipment remain in optimal working condition. 4. Procurement & Contract Management • Lead procurement of premises-related services and supplies, ensuring best value and compliance with financial procedures., • Manage contracts, service level agreements (SLAs), and contractor performance to maintain service quality., • Keep an up-to-date register of approved contractors, ensuring compliance with safeguarding, insurance, and H&S requirements. 5. Leadership & Team Management • Line manage and support Premises Managers and operational staff across both sites, fostering a culture of pride, accountability, and high performance., • Provide coaching, training, and professional development opportunities for the premises team., • Conduct regular performance reviews and ensure consistent working practices across sites., • Provide operational cover when required. 6. Financial Management • Work with the Head of Estates & Facilities to prepare, manage, and monitor site budgets., • Authorise expenditure, ensuring all procurement aligns with financial regulations and organisational policy., • Support effective forecasting, cost control, and identification of value-for-money opportunities. 7. Site Security & Safeguarding • Ensure the security of both sites is effectively managed, including systems, access control, and out-of-hours arrangements., • Ensure that all premises activities support and uphold safeguarding standards for children, staff, and visitors., • Contribute to safeguarding training and ensure all contractors follow safeguarding protocols. 8. Sustainability & Improvement • Identify and deliver projects that promote environmental responsibility and sustainability (e.g., energy efficiency, waste reduction)., • Support long-term asset management and investment planning for both sites., • Promote innovative approaches to site design and use, ensuring modern, inspiring learning and working environments. Person Specification Criteria Essential / Desirable Education & Training GCSE (or equivalent) in Maths and English- Essential IT proficiency (Microsoft Office, Teams, Excel, etc.)-Essential Health & Safety qualification (IOSH Managing Safely or NEBOSH)- Essential / Willingness to gain Facilities or Premises Management qualification- Desirable Full UK driving licence and access to own vehicle - Essential Experience Significant experience in premises or facilities management across multiple sites - Essential Proven record of managing staff and developing teams - Essential Budget management and procurement experience - Essential Experience with statutory compliance and building safety regulations - Essential Experience managing contractors and service providers - Essential Skills & Attributes Strong organisational and time management skills - Essential Excellent communication and interpersonal abilities - Essential Analytical and solution-focused approach - Essential Confidence using compliance and asset management systems - Essential Commitment to continuous improvement and professional development - Essential Proactive, dependable, and capable of working independently- Essential Additional Information • This post requires regular travel between sites and occasional evening or weekend work., • The role involves some physical activity, such as lifting and carrying equipment or materials., • The job description may be reviewed periodically and amended as necessary to meet operational needs. Why choose to work with Pertemps Education Services? • We are a widely recognised and award-winning education recruitment company, • We pay all our staff in line with the Agency Worker Regulations, meaning you will be paid equally to a permanent employee, • We ensure that you will have your own dedicated consultant who can provide ongoing support and assistance as and when you need it How to apply: If you’re as excited about this role as we are, you can apply below - or get in touch with us directly. If you’re not contacted within 2 working days, unfortunately, you have not been successful in this role. We have a lot of applications for our positions, so don’t be disheartened - you are still free to apply to one of our other vacancies that you may be more suited for. We will also keep your CV on file and continue to help you in your search for your next role. All candidates will be required to undertake a valid enhanced Disclosure & Barring Service (DBS) check. Full assistance will be provided. By applying for this role, you are consenting to Pertemps Education storing your personal details in our fully encrypted database, in line with GDPR requirements. We look forward to hearing from you!

Bridging Underwriter – Specialist Property Finance London | Hybrid | Competitive Salary + Benefits Take ownership of complex property deals and make your mark with a lender known for speed, flexibility, and precision. We’re partnered with a leading specialist property finance lender seeking an experienced Bridging Underwriter to join their dynamic team. This is your chance to work in a fast-paced, entrepreneurial environment where your judgment, integrity, and expertise directly shape lending outcomes. The Opportunity As a Bridging Underwriter, you’ll manage your own portfolio of bridging finance cases from application through to completion — driving deals forward, ensuring quality underwriting, and maintaining strong relationships across all stakeholders. You’ll play a pivotal role in delivering exceptional service to brokers and clients while safeguarding lending quality and compliance standards. Key Responsibilities • Own and manage the full lending process from initial enquiry through to drawdown., • Underwrite a live pipeline of bridging cases, balancing speed, accuracy, and risk management., • Ensure every case aligns with internal lending criteria and regulatory standards., • Liaise effectively with brokers, solicitors, valuers, and internal teams to ensure a smooth process., • Instruct solicitors post-offer and oversee documentation to completion., • Apply sound commercial judgment, identifying opportunities to add value while managing risk., • Support a collaborative, solutions-driven team culture. About You You’ll bring: • Proven experience underwriting bridging and/or development finance cases., • In-depth understanding of FCA regulation and responsible lending principles (CeMAP desirable)., • Meticulous attention to detail and exceptional time management., • Confident communication skills — able to challenge, influence, and problem-solve effectively., • A calm, resilient approach with the ability to perform under pressure., • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Why Apply? • Impact: You’ll have full ownership of your cases and play a direct role in business growth., • Reputation: Join a lender recognised for fast, flexible decision-making and exceptional service., • Culture: Be part of a collaborative, ambitious team that values integrity, innovation, and results., • Progression: Develop your career within a growing lender offering genuine long-term opportunity. If you’re a detail-driven underwriter who thrives on autonomy and precision — and you’re ready to make an impact in specialist property finance — we’d love to hear from you. Apply now to join a team where your underwriting expertise truly makes a difference.

Bridging Underwriter – Specialist Property Finance London | Hybrid | Competitive Salary + Benefits Take ownership of complex property deals and make your mark with a lender known for speed, flexibility, and precision. We’re partnered with a leading specialist property finance lender seeking an experienced Bridging Underwriter to join their dynamic team. This is your chance to work in a fast-paced, entrepreneurial environment where your judgment, integrity, and expertise directly shape lending outcomes. The Opportunity As a Bridging Underwriter, you’ll manage your own portfolio of bridging finance cases from application through to completion — driving deals forward, ensuring quality underwriting, and maintaining strong relationships across all stakeholders. You’ll play a pivotal role in delivering exceptional service to brokers and clients while safeguarding lending quality and compliance standards. Key Responsibilities • Own and manage the full lending process from initial enquiry through to drawdown., • Underwrite a live pipeline of bridging cases, balancing speed, accuracy, and risk management., • Ensure every case aligns with internal lending criteria and regulatory standards., • Liaise effectively with brokers, solicitors, valuers, and internal teams to ensure a smooth process., • Instruct solicitors post-offer and oversee documentation to completion., • Apply sound commercial judgment, identifying opportunities to add value while managing risk., • Support a collaborative, solutions-driven team culture. About You You’ll bring: • Proven experience underwriting bridging and/or development finance cases., • In-depth understanding of FCA regulation and responsible lending principles (CeMAP desirable)., • Meticulous attention to detail and exceptional time management., • Confident communication skills — able to challenge, influence, and problem-solve effectively., • A calm, resilient approach with the ability to perform under pressure., • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Why Apply? • Impact: You’ll have full ownership of your cases and play a direct role in business growth., • Reputation: Join a lender recognised for fast, flexible decision-making and exceptional service., • Culture: Be part of a collaborative, ambitious team that values integrity, innovation, and results., • Progression: Develop your career within a growing lender offering genuine long-term opportunity. If you’re a detail-driven underwriter who thrives on autonomy and precision — and you’re ready to make an impact in specialist property finance — we’d love to hear from you. Apply now to join a team where your underwriting expertise truly makes a difference.