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6 temporary posts available: Banchory ELC for 32.5 hours until August 2026 Menstrie ELC for 14 hours until August 2026 (this post is not term time) Sunnyside ELC for 32.5 hours until August 2026 Tillicoultry ELC for 17.5 hours until August 2026 Sauchie ELC for 32.5 hours until March 2027 Sauchie ELC for 15 hours until August 2027 Please note as this post is part time term time, your salary will be pro rata to hours and weeks worked. If you start out with the normal school session, an adjustment will be made to reduce your first pay. This is because you are not entitled to be paid for all holidays. Once this adjustment has been completed, you will receive a 12th of your annual salary thereafter. You will receive an email from our payroll department before your first pay is due to advise of the amount that will be deducted. If you start on the first day of term, this will not apply to you. To be actively involved in the delivery of an effective Early Years Service which meets the needs of children and their families in line with policy and procedures. To be involved in planning and implementing an appropriately balanced high quality child centred Early Years Service whilst providing a caring, safe and welcoming environment for children which will allow each child to develop at their own rate. Planning will be guided by current national guidance for example, cfe and other relevant material. You can view the application pack below which contains the job profile outlining the skills, experience and knowledge required for this job. You can also find our recruitment privacy notice and a general information pack about Clackmannanshire Council. Clackmannanshire Council is currently promoting the recruitment campaign “Get into Care for Adult Care”. Further documents can be viewed below – these do not relate to the job advertised. Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce. Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process. Clackmannanshire Council is a living wage accredited employer. This post is considered Regulated Work with Children and / or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. You will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by Clackmannanshire Council. Further guidance will follow in your conditional offer of employment on how to apply. Please note you will be required to pay for the cost of this application if your salary is over £38,000 per annum, which will be deducted from your first pay. Further information can be found here ___ Should you have difficulty applying for a job online please call 01259 452244 (24 hrs) and leave your details along with the reference number of the post. Please note that if you are selected for interview you will be notified by e-mail. Please click this link to view a short video on what is expected when completing application forms for Clackmannanshire Council - ___

Please note, we have 2 positions available, one is permanent and one is temporary for 12 months from start date. Working within a strong performance culture, the post holder will be expected to deliver excellent results. They will be a visible and familiar face within our communities and will be empowered to deliver right first time services, offering personalised solutions for the customers and the communities in which they live. Post holder will be customer focused and have a 'think yes' attitude to ensure that the customers' experience of service remains positive. Post holder will work with colleagues towards achieving Council plans, values and improving services and will also understand the importance of working with partner agencies to achieve great outcomes. You can view the application pack below which contains the job profile outlining the skills, experience and knowledge required for this job. You can also find our recruitment privacy notice and a general information pack about Clackmannanshire Council. Clackmannanshire Council is currently promoting the recruitment campaign “Get into Care for Adult Care”. Further documents can be viewed below – these do not relate to the job advertised. Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce. Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process. Clackmannanshire Council is a living wage accredited employer. You will be required to undergo a disclosure check prior to a formal offer of employment being made by Clackmannanshire Council. The cost of this check will be detailed in your conditional offer of employment if you are successful. Further information can be found here ___ Should you have difficulty applying for a job online please call 01259 452244 (24 hrs) and leave your details along with the reference number of the post. Please note that if you are selected for interview you will be notified by e-mail. Please click this link to view a short video on what is expected when completing application forms for Clackmannanshire Council - ___

PLEASE NOTE: this is a temporary 18 months position from start date. To support the Strategic Director / Senior Officers by providing services of a standard that demonstrated a high level of initiative, judgement, confidentiality and responsibility for personal action. a) To assist in the provision of an efficient, effective and flexible administrative support by working as part of the Directorate Support Team. b) To provide a customer focused service as the first point of contact for both internal and external customers. Enquiries will range from colleagues requesting advice, to members of the public looking for the information on any aspect of Council services. c) To provide support services of a standard that demonstrates a high level of initiative, judgement, confidentiality and responsibility. d) To assist the Service Leadership Team in the delivery of specific projects that may impact on changes to procedures and practices across the Council. e) Although staff may initially be allocated in a Service area, they can be moved to suit Service need. For an informal chat about the post, please contact Kevin Wells on 01259 452533, or . You can view the application pack below which contains the job profile outlining the skills, experience and knowledge required for this job. You can also find our recruitment privacy notice and a general information pack about Clackmannanshire Council. Clackmannanshire Council is currently promoting the recruitment campaign “Get into Care for Adult Care”. Further documents can be viewed below – these do not relate to the job advertised. Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce. Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process. Clackmannanshire Council is a living wage accredited employer. Should you have difficulty applying for a job online please call 01259 452244 (24 hrs) and leave your details along with the reference number of the post. Please note that if you are selected for interview you will be notified by e-mail. Please click this link to view a short video on what is expected when completing application forms for Clackmannanshire Council - ___ There may be an opportunity for you to seek permission to apply for this position on a secondment basis. Applicants should ensure they read the secondment policy on Connect which can be accessed here and seek agreement from their service prior to applying.

Clackmannanshire and Stirling Health and Social Care Partnership is committed to delivering exceptional Mental Health and Learning Disability (MHLD) Services. As we develop our Partnership we are seeking to appoint a Service Manager to lead our Social Work and Social Care teams across the MHLD Portfolio. The Service Manager is responsible for the day-to-day operations of their portfolio, ensuring high-quality services are delivered with effective financial, professional and staff governance. The role requires a candidate with a proven track record of leadership within a complex health and social care system who can demonstrate the emotional and managerial competence to lead, inspire and challenge colleagues at all levels to deliver excellence in Social Work and Social Care practice. The successful applicant will play a critical leadership role with operational responsibility for six distinct team across Clackmannanshire and Stirling Councils. These teams are: • Mental Health Officer (MHO) Teams,, • Learning Disability Teams The post holder will work collaboratively with managers, health and social care leaders, trade unions and a wide variety of staff across the MHLD Services to ensure high quality care and treatment in the system. The successful candidate will provide oversight and management of the MHO, ASP and Council Officers Rotas. The post holder will work closely with the Head of MHLD Services, providing operational assurance on the delivery of services within the portfolio. The nature of this post will also require a candidate who can collaborate and support the Chief Social Work Officers in each of Clackmannanshire and Stirling Councils in assuring professional governance of MHLD Social Work Services – the largest profession within this portfolio. The Service Manager plays an integral role in the ongoing review of the services, ensuring the service user pathways and case management and review are cohesive. The successful candidate will be expected to represent our services at local, regional and national forums. Clackmannanshire & Stirling HSCP is committed to organisational values such as ambition, integrity and respect, and multidisciplinary working and interprofessional respect are held as core values. It is therefore also essential that the postholder’s values are in alignment with those of the HSCP. Informal enquiries are welcomed by Ross Cheape, Interim Director of Adult Mental Health & Learning Disabilities 01786 454631 ___ You can view the application pack below which contains the job profile outlining the skills, experience and knowledge required for this job. You can also find our recruitment privacy notice and a general information pack about Clackmannanshire Council. Clackmannanshire Council is currently promoting the recruitment campaign “Get into Care for Adult Care”. Further documents can be viewed below – these do not relate to the job advertised. Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce. Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process. Clackmannanshire Council is a living wage accredited employer. This post is considered Regulated Work with Children and / or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. You will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by Clackmannanshire Council. Further guidance will follow in your conditional offer of employment on how to apply. Please note you will be required to pay for the cost of this application if your salary is over £38,000 per annum, which will be deducted from your first pay. Further information can be found here ___ Should you have difficulty applying for a job online please call 01259 452244 (24 hrs) and leave your details along with the reference number of the post. Please note that if you are selected for interview you will be notified by e-mail. Please click this link to view a short video on what is expected when completing application forms for Clackmannanshire Council - ___

3 temporary posts available to cover maternity leave, all term time posts. End dates will be confirmed upon appointment: Craigbank ELC for 25 hours Menstrie ELC for 32.5 hours St Serfs ELC for 21 hours Please note as this post is part time term time, your salary will be pro rata to hours and weeks worked. If you start out with the normal school session, an adjustment will be made to reduce your first pay. This is because you are not entitled to be paid for all holidays. Once this adjustment has been completed, you will receive a 12th of your annual salary thereafter. You will receive an email from our payroll department before your first pay is due to advise of the amount that will be deducted. If you start on the first day of term, this will not apply to you. To be actively involved in the delivery of an effective Early Years Service which meets the needs of children and their families in line with policy and procedures. To be involved in planning and implementing an appropriately balanced high quality child centred Early Years Service whilst providing a caring, safe and welcoming environment for children which will allow each child to develop at their own rate. Planning will be guided by current national guidance for example, cfe and other relevant material. You can view the application pack below which contains the job profile outlining the skills, experience and knowledge required for this job. You can also find our recruitment privacy notice and a general information pack about Clackmannanshire Council. Clackmannanshire Council is currently promoting the recruitment campaign “Get into Care for Adult Care”. Further documents can be viewed below – these do not relate to the job advertised. Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce. Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process. Clackmannanshire Council is a living wage accredited employer. This post is considered Regulated Work with Children and / or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. You will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by Clackmannanshire Council. Further guidance will follow in your conditional offer of employment on how to apply. Please note you will be required to pay for the cost of this application if your salary is over £38,000 per annum, which will be deducted from your first pay. Further information can be found here ___ Should you have difficulty applying for a job online please call 01259 452244 (24 hrs) and leave your details along with the reference number of the post. Please note that if you are selected for interview you will be notified by e-mail. Please click this link to view a short video on what is expected when completing application forms for Clackmannanshire Council - ___

Medical Underwriter, Stirling, Hybrid Summary of the role A FCA regulated life & pensions service provider are seeking a dedicated professional to join the company, as a Medical Underwriter. They are looking for someone who will be responsible for pro-actively underwriting customer applications on multiple product types, ensuring that the business is written efficiently and effectively. You will also be in charge of making calls to customers, collating medical information which will enable decisions to be made on the customer's policy application. To be able to further interpret these alongside policy terms and conditions as part of the decision-making process. They are looking for candidates that have previous underwriting experience, especially medical underwriting. What you'll be doing • Making underwriting decisions based on information received from the customer and medical documents (ie from GPs, Consultants) within approved authority limits., • Communicating clearly with customers and third parties (including vulnerable customers and complainants) both verbally and in writing., • Working accurately and efficiently to support the delivery of CSLs and any other relevant delivery metric., • Instigating, supporting and driving through opportunities to improve the customer experience and journey, removing failure demand and waste., • Focusing on continued personal development of skills and knowledge to support service delivery., • Demonstrating behaviours which support the delivery of great customer outcomes through the effective management of Conduct Risk and Consumer Duty, identifying and raising emerging risks as appropriate., • Observing contractual and legal obligations by always adhering to the company's corporate policies, procedures and guidelines. This includes, but is not limited to, Data Protection, Information Security and Financial Crime., • Achieving individual and departmental CSLs and other measures or obligations that support the effective delivery of service., • Previous medical underwriting experience., • Experience with Microsoft Office (exp: Word, Excel, etc)., • Good knowledge of procedures and technical standards. Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

TEMPORARY UNTIL 05/01/2027 The postholder will: Be actively involved in the delivery of an effective Early Learning and Childcare(ELC) Service which meets the needs of children and their families in line with policy and procedures. Assist in the management, planning and implementation of a quality ELC Service. Work on their own initiative and as a team member who directly contributes to and supports colleagues in the development of a flexible early education and childcare service. You can view the application pack below which contains the job profile outlining the skills, experience and knowledge required for this job. You can also find our recruitment privacy notice and a general information pack about Clackmannanshire Council. Clackmannanshire Council is currently promoting the recruitment campaign “Get into Care for Adult Care”. Further documents can be viewed below – these do not relate to the job advertised. Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce. Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process. Clackmannanshire Council is a living wage accredited employer. This post is considered Regulated Work with Children and / or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. You will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by Clackmannanshire Council. Further guidance will follow in your conditional offer of employment on how to apply. Please note you will be required to pay for the cost of this application if your salary is over £38,000 per annum, which will be deducted from your first pay. Further information can be found here ___ Should you have difficulty applying for a job online please call 01259 452244 (24 hrs) and leave your details along with the reference number of the post. Please note that if you are selected for interview you will be notified by e-mail. Please click this link to view a short video on what is expected when completing application forms for Clackmannanshire Council - ___ There may be an opportunity for you to seek permission to apply for this position on a secondment basis. Applicants should ensure they read the secondment policy on Connect which can be accessed here and seek agreement from their service prior to applying.

We are looking for an enthusiastic person to join our team of Marriage Officers.You will principally be working Mon- Fri, although weekend and public holiday working may be required.The post is on a supply basis, to perform civil ceremonies in our registration office or at locations throughout the S

Within the Council’s People service and across local communities and wider than Clackmannanshire deliver skiing/ snowboarding instruction to pupils, families and other customers. Following the instruction criteria and within the terms and conditions of Firpark Ski Centre. You can view the application pack below which contains the job profile outlining the skills, experience and knowledge required for this job. You can also find our recruitment privacy notice and a general information pack about Clackmannanshire Council. Clackmannanshire Council is currently promoting the recruitment campaign “Get into Care for Adult Care”. Further documents can be viewed below – these do not relate to the job advertised. Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce. Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process. Clackmannanshire Council is a living wage accredited employer. This post is considered Regulated Work with Children and / or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. You will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by Clackmannanshire Council. Further guidance will follow in your conditional offer of employment on how to apply. Please note you will be required to pay for the cost of this application if your salary is over £38,000 per annum, which will be deducted from your first pay. Further information can be found here ___ Should you have difficulty applying for a job online please call 01259 452244 (24 hrs) and leave your details along with the reference number of the post. Please note that if you are selected for interview you will be notified by e-mail. Please click this link to view a short video on what is expected when completing application forms for Clackmannanshire Council - ___

Here at Pick Everard, we are passionate about creating a prosperous and sustainable future, taking a fresh perspective on the built environment. Our core values of professionalism, compassion, drive and positivity are at the heart of everything we do. Are you an Assistant Project Manager or Project Manager looking to take the next important step in your career? Do you bring a positive attitude and a willingness to learn, even when faced with new or challenging tasks? If you answered yes to the above questions, we want to hear from you! As part of our ambitious expansion strategy, we are excited to announce an opening for a Project Manager in our Glasgow office. By joining our dynamic national team, you will gain access to a wealth of training and mentorship opportunities, as well as the chance to shape your career path in a supportive atmosphere. Expect to be part of a community that values professional growth and offers you the tools to thrive in your career. In this position, you will play a crucial role in ensuring that projects are completed both promptly and to the highest quality standards. You will be expected to work diligently in alignment with contract deliverables, detailed specifications, and the specific requirements of our clients. Y our core responsibility will be leading on projects for a prestigious client in the Defence sector. Your core responsibilities will include: • Supporting to agree the client’s brief from inception in conjunction with any other consultants appointed, and arranging for the appointment of other consultants as necessary., • Coordinating, managing and communicating with the client, project stakeholders and other consultants appointed to meet requirements of the project., • Preparation of programmes and undertaking programme management., • Undertaking change management, co-ordinating the design process, overseeing and managing the control of the project both pre- and post-contract including financial expenditure throughout all RIBA stages., • Preparing and issuing reports, including but not limited to preparation of Project Execution Plans (PEP), Strategy Reports, Risk Registers, Progress Reports etc. Please note you must be willing and able to obtain and maintain the necessary security clearance for the role due to the nature of the projects you will be working on. Find out what it is like to work at Pick Everard here: ___ About You Our ideal Project Manager will have: • Experience in a similar role in the construction environment., • Comprehensive knowledge of building technology and construction principles., • Excellent communication, client facing, and presentation skills., • An understanding of NEC project management principles, including experience in managing design and construction contracts., • A proven ability to manage projects from concept to implementation, overseeing activities as well as others to ensure time, budget, and quality constraints are met. Our nationwide multidisciplinary team of 780+ employees, work collaboratively to deliver outstanding places and spaces that create lasting value for local communities. Through our remarkable history we have established the sound principles of success, and we have the vision and ambition to be even better. We’re committed to creating sustainable communities where everyone feels safe, cared for and valued. We achieve that by encouraging a diverse, welcoming workplace for our people, clients and colleagues. We care about our people and improving our society and that means supporting your ambitions and interests at every level. We will provide you with an inspiring environment in which you will be able to drive real progress and impact in your career. What we offer Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive an attractive salary, and amongst other benefits you can also expect: • Agile working., • Career and Professional Development., • Corporate Social Responsibility opportunities., • 26 days’ annual leave + Bank Holidays + option to buy up to 5 days’ additional leave., • Private healthcare, life assurance and healthcare cash plan., • Stakeholder pension., • Professional subscriptions., • Employee Discount Scheme., • Eyecare Scheme. As an equal opportunities’ employer, Pick Everard is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey. Accessibility We’re committed to helping you perform at your best throughout the recruitment process. If you have a disability or require any adjustments to support your application or interview, please get in touch with us at We’ll be happy to discuss how we can assist you. Agencies We are committed to building and nurturing great relationships with our agency partners. However, this role is being recruited for directly and therefore we are not seeking support at this time. Any unsolicited CV Introductions will not be accepted. #LI-Hybrid

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . We're looking for commercially driven Contact Sales Agents to join British Gas and play a key role in growing and retaining our customer base. This is a fast‑paced, target‑driven role where you'll engage customers across voice and digital channels , predominantly through outbound activity, with some inbound contact. You'll confidently identify customer needs, present the right solutions, and convert opportunities across energy tariffs and service products - all while delivering an excellent customer experience. If you enjoy sales conversations, thrive in a performance environment, and want to build a long‑term career with a trusted household brand, this role is for you. Salary: £28,393 basic + monthly commission (OTE commission £500 Per Month) Contract: Permanent Location: 29 Murdoch House, Bothwell Road, Uddingston, G71 7TW Working style: Office-based during training, with flexible hybrid / work‑from‑home options available post‑training Hours: Monday-Friday, 9am-5pm What you'll be doing * Proactively engaging customers through outbound sales and retention activity , with some inbound contact * Winning new customers and maximising upsell and cross‑sell opportunities * Retaining customers who are considering leaving or moving home through tailored, value‑led solutions * Running targeted outbound retention and win‑back campaigns * Confidently switching between offers based on customer needs and market conditions * Championing British Gas products and supporting our transition to Energy 2.0 and Net Zero solutions * Delivering a consistently high‑quality customer experience that drives satisfaction and loyalty * Resolving customer queries first time wherever possible * Demonstrating strong commercial awareness of tariffs, pricing, and competitor positioning What we're looking for * Proven experience in sales, retention or customer contact roles (inbound and/or outbound) * A confident communicator who can adapt conversations to different customer needs * Strong commercial focus and comfort working towards targets and incentives * Experience using multiple systems and digital tools in a contact centre environment * Skilled in objection handling, negotiation, and closing * A customer‑first mindset, with empathy and professionalism in every interaction * Resilience and motivation to succeed in a fast‑moving, performance‑led environment * Experience in the energy sector is advantageous, but not essential - strong sales experience is what matters most

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . We're looking for a Business Customer Resolution Agent to join a multi‑skilled team supporting customers in the energy market. This is a varied, end‑to‑end role where you'll take real ownership of customer accounts, investigate complex queries and play an active part in retaining and growing customer relationships. You'll work as part of a small, empowered customer pod , collectively responsible for a large portfolio of customers. Rather than handing customers between departments, you'll support them at every stage of their journey , from account queries and investigations through to debt conversations, changes of tenancy and retention when customers move premises. You'll be trusted to make decisions that balance customer experience, commercial outcomes and compliance , using your judgement to deliver the right resolution first time. Salary: £29,000 basic (rising in April 2026) + Quarterly bonus up to 16% of salary Contract: Permanent Location: 1 Waterfront Avenue, Edinburgh, Scotland, EH5 1SG Working style: Office-based during training up to 6 weeks, with flexible hybrid / work‑from‑home options available post‑training. 2 office days per month is standard. Operating Hours: Monday-Friday, 8am-6pm (you will work 37hrs per week within the core operating hours). What you'll be responsible for: * Taking end‑to‑end ownership of customer accounts & complaints , managing queries and account events through to resolution * Investigating and resolving customer issues using multiple systems and information sources * Handling inbound and outbound contact across phone, web chat and written channels * Making sound decisions that deliver the best outcome for the customer and the business * Proactively managing debt, change of tenancy and retention conversations * Ensuring issues are fully resolved to prevent repeat contact and drive strong customer satisfaction * Managing workload effectively to meet speed‑to‑resolve and case completion targets * Keeping customer accounts accurate and up to date through account health checks * Working collaboratively within your team, sharing knowledge and best practice * Operating in line with quality, compliance and data protection requirements What we're looking for: * A strong customer focus with a genuine passion for delivering excellent service * Proven problem‑solving and investigative skills , able to handle complex account queries * Experience managing customer cases or accounts end‑to‑end * Confidence handling challenging conversations , including debt or sensitive issues * Excellent organisation and time‑management skills * A collaborative team player who shares ideas and supports others * Comfortable working across multiple systems with strong attention to detail

Head of Outreach Salary: £42,500 (£29,143 pro rata) Hours: 24.5 hours/week Location: Home-based or at the Trust’s office in Stirling, or hybrid between the Trust’s office in Stirling and home-working. We’re looking for a strategic, impact driven leader to help shape the future of bumblebee conservation. Working closely with the CEO and Senior Management Team, this role will drive delivery of the Trust’s 2024–34 organisational strategy by leading our face to face Outreach Strategy, raising the profile of bumblebees nationwide, and securing the income needed to grow our outreach work sustainably. As Line Manager for the Outreach and Volunteering Manager and the Trust’s Designated Safeguarding Lead, you’ll oversee planning, budgeting, monitoring and reporting. Working across teams, you’ll help shape impactful resources, strengthen digital tools, and ensure the volunteer voice drives organisational change and development. This is an exciting opportunity for an individual with proven experience in a leadership role to influence change and help more people and organisations become champions for bumblebees. Download the full ___. Closing date: 5pm on Monday 13 April 2026. Applications may close before the deadline, so please apply early to avoid disappointment. The Bumblebee Conservation Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. We recognise that candidates with a disability or from ethnically diverse backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team through the Trust EEDI Interview Scheme (EIS). Applicants who apply through the Trust EIS and who meet the minimum criteria for the role will be offered an interview. In the event of a high-volume of applicants who tick this box, then selection for interview will be those who best meet the minimum criteria for the post rather than all of those that meet the minimum criteria, in the same way as we do for applicants who do not opt in to the EIS. It is important to note that this scheme guarantees an interview for candidates who meet or best meet the essential criteria and tell us that they’d like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic. Access to the Trust EIS simply requires an applicant who identifies as being disabled or from an ethnically diverse background to answer ‘yes’ to the question on the application form ‘do you wish to be considered under the Trust EEDI Interview Scheme?’. How we use your personal information: The information which we gather from you during the recruitment and selection process is retained and processed in accordance with the provisions set out by the Data Protection Act 2018 (DPA) and further to the General Data Protection Regulations (GDPR). Please note that by submitting an application for employment, you are accepting that you have read and understood our ___. If you have any questions about how we use your data, please contact us.

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with Adults. Salary for the above post is inclusive of Distant Islands Allowance. Appointment to the post will be on the first point of grade with annual incremental progression.

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

Come meet us at our office and we’re sure we’ll click!. Goodies at our office hub from windscreen scrapers to snacks to a coffee and a good chat. Teamwork & Development – work across single and double runs, working closely and supported by your head office team.

Join Our Facilities Team – Chargehand Cleaner.Do you have an eye for detail, a commitment to high standards, and the confidence to lead by example? We’re looking for a proactive and dependable Chargehand Cleaner to join our Facilities (Soft FM) team, supporting one of our schools or early years

Join Our Local Team in Inverness - Full Time and Part Time positions available.We’re looking for friendly, energetic individuals to join our crew at McDonald’s in Inverness.Whether you’re looking for full-time hours or part-time flexibility, we’ve got opportunities to suit your lifestyle.Jo

Partner with DPD in Gloucester and become a self-employed Owner Driver using your own van! If you have a reliable van, you can hit the road with us and start earning right away.We're looking for individuals with a positive van-do attitude to join our growing community of drivers who deliver smiles e

Closing date: 30-03-2026 Customer Team Member Location: 78-86 Stryd Fawr , Bala, LL23 7AD Pay: £12.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply

Closing date: 31-03-2026 Customer Team Member.Location: Compston Road , Ambleside, LA22 9DR.Working pattern: Tuesday, Thursday and Saturday, early mornings, afternoons, and late evenings.Role will include working in our in-store bakery.You can apply for this role using your mobile device (no CV

This post is for Bank/ Relief Care Assistants available to work on a Relief/ Bank basis to cover absence.

Closing date: 03-04-2026 Customer Team Member.Location: Calver Road , Baslow, DE45 1RP.Contract: 12 hours per week + regular overtime, permanent contract, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to

This post is working an average of 42 hours per week including weekends on a 2 week rota from 8pm to 8am (12 hour shifts).

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

This post is for a Relief/ Bank Kitchen assistant to provide absence cover on an as and when required basis - casual hours.

This post is for bank/ relief staff working on a casual basis as and when required across our resources in North West London.

Storytellers/Guest Services – The Loch Ness Centre- Drumnadrochit-Inverness.We are looking for passionate, engaging individuals to become part of our Storytellers/Guest Services team and help us create unforgettable moments for our guests.Join us as we walk guests through 500 million years of Loch

This post is for 16 hours per week - 11am - 7.

As a Post Person with Driving, you’ll be the face of Royal Mail in your community, ensuring letters and parcels are delivered come rain or shine.

Experience socialising with or talking to older, disabled, or people living with dementia, in a personal or professional capacityNote that for insurance purposes the post holder must be over 22 years old with 3 years' driving experience and hold a current clean driving licence.

R&V Ltd is looking for individuals who have an upbeat personality who are ready to work as care assistants/nurses for our client.We are looking for passionate and dedicated professionals to join our team.It is essential that candidates are patient, understanding and respectful towards the residents

Start Date: Immediate Start - Subject to successful application.We are looking for experienced, confident and reliable Healthcare Assistants.You will need good communication skills and the ability to work in a variety of healthcare settings providing advanced notice and short notice cover.You will w

As a Post Person with Driving, you’ll be the face of Royal Mail in your community, ensuring letters and parcels are delivered come rain or shine.

As a Post Person with Driving, you’ll be the face of Royal Mail in your community, ensuring letters and parcels are delivered come rain or shine.

Established in 2017, our client boasts a dedicated team with extensive experience in the home delivery industry.Their commitment is to consistently provide a 5-star service on every occasion.If you aspire to be the best, you need to join the best.Our client presents an outstanding opportunity for Se

As a Post Person with Driving, you’ll be the face of Royal Mail in your community, ensuring letters and parcels are delivered come rain or shine.

Are you a confident communicator with a friendly, professional manner and a knack for staying organised? Our client, a reputable and welcoming business based in Stirling, is seeking a Temporary Receptionist/Administrator to be the face of their office and provide essential administrative support dur

Join us at Clarks, where we've been creating quality footwear for over 200 years.We're looking for an inspiring.UK stores and deliver an exceptional shopping experience to our customers.To provide a great consumer experience in store whilst delivering set targets and KPIs.Effectively selling shoes a

We are looking for compassionate and dedicated Care Assistants to join our growing team, supporting individuals in a residential / domiciliary care setting.As a Care Assistant, you will play a vital role in promoting independence, dignity, and wellbeing, delivering person-centred care in line with b

Handle incoming and outgoing post and deliveries efficiently. Maintain office supplies and liaise with suppliers as needed. Proficiency in standard office software and tools.