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About the Company Our client is a well-established Print Management company with a strong reputation for delivering outstanding customer experiences. Their commitment to service excellence was recognised when they won Customer Service Team of the Year in 2025. They are a values-led business that puts customers at the heart of everything they do. To support their continued growth, they are now looking for a proactive and energetic Account Manager to join their collaborative team, delivering high-quality print and digital communications for a diverse range of clients. The Role This is a fast-paced and varied role where no two days are the same. As an Account Manager, you will oversee the end-to-end delivery of multi-channel communication projects, working closely with internal teams and external suppliers to ensure every project runs smoothly from brief to final delivery. You’ll be someone who thrives in a dynamic environment, enjoys managing multiple projects simultaneously, and takes pride in delivering exceptional service. Strong attention to detail, excellent communication skills, and a proactive mindset will be key to success in this role. Key Responsibilities • Act as the main point of contact for clients, building strong relationships and delivering exceptional service., • Manage multiple print and mailing projects, ensuring they are delivered on time and to specification., • Take detailed client briefs and translate them into clear production instructions for internal teams and suppliers., • Coordinate workflows across print, data, digital and fulfilment teams from artwork through to dispatch., • Review artwork, proofs and data to ensure accuracy, quality and compliance., • Liaise with suppliers to schedule production, manage quality control, and negotiate pricing where appropriate., • Handle and review client-supplied data, ensuring it is correctly prepared for personalisation and mailing., • Prepare quotes and monitor job costs to maintain profitability and cost control., • Identify opportunities to improve processes, enhance service and support upselling opportunities., • Coordinate mailing and delivery schedules, ensuring postal requirements and deadlines are met., • Maintain accurate documentation and update internal systems with job progress., • Proactively resolve issues, keeping clients informed and ensuring minimal disruption. About You • Around 5 years’ experience in a similar role within print, mailing, communications, or a related industry., • Strong project management and organisational skills, with the ability to manage multiple deadlines., • Excellent communication and relationship-building abilities., • A detail-focused and proactive approach to problem solving., • Comfortable working in a fast-paced, collaborative environment., • Keen to learn new skills and contribute to a high-performing customer-focused team. Why Apply? You’ll be joining a collaborative and customer-focused organisation that values its people and takes pride in delivering exceptional work. If you’re looking for a role where you can build strong client relationships, manage exciting projects, and grow your career within a supportive team, we’d love to hear from you. Interested? Share your CV with us and let’s arrange a call to discuss the opportunity further.

Job Title: Account Manager – Direct Mail (DM) Location: Stockport (Hybrid/Remote) Department: Client Services Reports to: Account Director Job Type: 12 Month FTC About the Role We are looking for an experienced Account Manager to join a busy Client Services team supporting the delivery of Direct Mail and transactional print campaigns. As part of the frontline client team, you will act as the primary point of contact for your clients, ensuring all requirements are delivered efficiently, on time and to the highest quality standards. You will develop a strong understanding of your clients’ businesses, their industry drivers and become a trusted partner in supporting their marketing and communications activities. This role requires someone who thrives in a fast-paced, high-volume environment and has the ability to manage multiple production workflows while identifying opportunities to add commercial value. Key Responsibilities • Develop and maintain strong relationships with key client stakeholders to manage expectations and deliver a value-added service., • Deliver against client KPIs, SLAs and contractual targets., • Build effective day-to-day client relationships, ensuring clear, timely and meaningful communication., • Manage end-to-end production workflows, coordinating with clients and internal teams to ensure projects are delivered on time, within budget and to specification., • Ensure quality procedures are followed throughout the full production cycle., • Support preparation for client contract review meetings and identify opportunities for account development., • Ensure all procurement activity aligns with commercial strategy and company guidelines., • Deliver business and account objectives through adherence to established processes and systems. Skills & Experience • Proven ability to deliver against targets and service level agreements in a results-driven environment., • Experience managing client briefs and change requests, both face-to-face and via email, from concept through to production., • Knowledge of data, transactional and direct mail production processes., • Understanding of DSA and Retail Postal Services., • Strong understanding of data management and data processing principles., • Experience working within transactional or direct mail print environments., • Awareness of data privacy regulations and relevant legislation., • Understanding of financial promotion regulations and FCA standards is advantageous., • Excellent written and verbal communication skills., • Strong commercial awareness with the ability to identify opportunities for growth., • Proven influencing and negotiation skills., • Strong project management experience delivering projects on time and within budget., • Ability to build and maintain strong client relationships., • Proficient in Microsoft Office applications., • Experience managing multi-element campaigns. About You You are highly organised, commercially aware and confident managing multiple projects simultaneously. You enjoy working collaboratively with clients and internal teams to deliver high-quality marketing and communications campaigns. Your ability to manage relationships, coordinate complex production workflows and identify opportunities for improvement makes you a valuable partner to both clients and colleagues.

Senior Account Manager - Remote Our story so far.. At Tjarks and Tjarks, creativity meets craft. For over 30 years, we’ve remained proudly privately owned, shaping bold, distinctive brands that don’t just sit on the shelf. They stand out and get chosen. We’ve been trusted partners to our clients for decades, helping them navigate the ever-evolving world of shoppers and retail by designing packaging that connects, competes and converts. In fact, we’re proud to say we’ve never lost a client. From big ideas to flawless execution, we deliver a true 360° design-to-artwork approach. Efficient, precise and globally consistent. Our expertise lies in creating exceptional packaging for FMCG brands, particularly in food and beverage, while increasingly expanding into non-food categories. We don’t just collaborate; we create as one. Our team blends imagination with technical excellence to bring brands to life in a seamless, fully integrated way. Could this be you? As we continue to grow, we are now looking for a dynamic and experienced Senior Account Manager who has strong project management experience. This role offers the opportunity to work on high profile brands within the organisation which require excellent attention to detail and execution. If you’re comfortable taking on a number of projects independently, can demonstrate efficiency and resilience and have the experience of managing projects and leading large rollouts within the creative industry, this could be the role for you! The day to day • Responsible for the administration and running of accounts, projects and complete brands, and for maintaining long-standing client relationships as well as building and maintaining strong internal relationships across the company., • To own and independently manage a large number of projects and/or complete brands (at times 100 - 200 SKU’s) from taking the initial brief from the client to obtaining approval to release the project to the client, working closely with the internal Design, Retouching, Artwork and Quality Control teams to facilitate the production of packaging for our clients., • To own and independently manage large international packaging rollouts across brands/countries as required., • Have detailed knowledge of all your brands and your brand guidelines, and ensure consistency of design and production across all product packaging and outer cases within the brands., • Analyse, understand, question and challenge client briefs., • Be able to confidently advise clients on timelines for the design and artwork process, the requirements for branded and own-label packaging and the details of specific client (brand) guidelines. Have complete and detailed knowledge of our clients’ corporate, barcode, nutritional declaration and sustainability guidelines., • Write briefings for internal design, photoshoot and digital artwork projects and brief the design or artwork team on individual projects., • Effectively manage the timing and execution of the internal design and artwork process., • Have a good understanding of cutter guides for packaging and of print processes. Identify potential difficulties in the print process for each project early and discuss them with the artwork/production department and the printers., • Organise photoshoots, get quotations, book photographers and home economists, organise/source product samples, write photo briefings etc., • Responsible for ensuring all projects are completed to the highest standard, to deadline and to complete client satisfaction. Managing conflicting deadlines to ensure changing priorities are recognised and planned for accordingly. Ensuring that your projects comply with all current client design and artwork guidelines., • Proof read your designs and artworks., • Keep full track of all your live projects and be able to give a full account of the status of each project at any given time., • Communicate with clients professionally, building client relationships to inspire trust and confidence in the Company. Manage client expectations and make sure that all deadlines are met., • Effectively communicate client briefs to the Design and Artwork departments to ensure work is produced to client specification first time., • Ensure the accuracy and precision of all work by continuously checking all details against the client brief, brand guidelines and/or style guides., • Liaise with the Studio Manager, Design and Artwork departments, giving adequate notice for jobs to be scheduled for production., • Advise and assist other members of the Client Services department as required., • Provide guidance and support to more junior members of the team., • Fully accountable for the quality and accuracy of all work that is released to our clients., • Responsible and fully accountable for the complete budget of all projects., • Accountable to ensure all projects are invoiced promptly and within company timelines., • Line management and mentoring more junior members of the team. About you • Account/Project Management experience is essential. You must be able to demonstrate previous experience running accounts or projects with precision in a fast paced environment and working to short deadlines., • Previous experience working within a creative environment is essential., • Experience within a print and design environment essential., • Some marketing or branding experience would be highly beneficial., • You must be articulate, have an excellent telephone manner, and proven communication skills dealing with clients over the phone or in writing in both German and English., • Self-motivated, highly organised, able to manage time-lines and meet constant deadlines., • You must demonstrate a passion for building strong working relationships., • Experience of managing a range of projects from design through to print ready artwork., • A proven ability to work to strict deadlines coupled with excellent attention to detail is essential and an understanding of design briefs and creative direction would be advantageous., • You will be highly organised and efficient in managing an admin heavy workload. What We Offer • Opportunity to work on established FMCG brands, • A collaborative and supportive creative team, • A studio culture built on craft, creativity and long-term client relationships, • Competitive salary based on experience Our Team & our values We’re a vibrant, creative crew who care as much about our culture as the work we make. Our values aren’t just posters on the wall, they were crafted by our team and guide everything we do. Be Innovative – Think Ahead Be collaborative – Succeed together Be Supportive – Lift each other up Be All In – Show up with purpose We’re always looking for talented, passionate people to join our growing squad in our Purley studio. If you’re ready to collaborate, create, and be part of something truly awesome, this is your playground.

ACCOUNT MANAGERLocation: Manchester (M17 1PJ)£28,000 £30,000 + BonusJoin the Label & Print RevolutionQReady to take ownership of exciting client relationships, superchar

A prominent marketing services company in Stockport is seeking an experienced Account Manager to join their Client Services team.This role involves managing direct mail and transactional print campaigns, ensuring client requirements are met on time and to the highest standards.The ideal candidate wi

Lead and develop a team of Account Managers and Account Executives. National Account Manager - Women's Health. Get notified about new Account Manager jobs in.