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Would you like to make a difference to someone’s life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our government campaigns. This is an office-based Telephone role in our Gateshead office and work from home will not be available. Role: Telephone Customer Service Expert Site: Tyne River House Gateshead, NE11 9SZ Start Date:24th of november start date Contract: Full-Time Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday – Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,809 PA (£12.21ph) What does my role involve? • You will be working in a lively, vibrant and rewarding environment., • Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead. • As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers., • You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries., • You will make a difference to people’s lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? • Strong verbal and written skills with the ability to show attention to detail, • Ability to establish excellent customer relationships in a fast-paced environment., • A can-do attitude with the ability to interact with lots of different people., • Professional and friendly telephone manner with the ability to show empathy when needed., • Customer Service experience., • Experience of working within a target driven environment to a high standard, • PC skills, and the ability to navigate multiple systems competently, with ease, • A good consistent typing speed and the ability to multi task., • Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence. • Ability to work within a fast paced, challenging and rewarding environment. What you get from us - • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours! #Priority

WHAT IS IN IT FOR YOU? • Annual base Salary of Circa £35k per annum DOE – Client happy to discuss, • Full time, permanent position from day one., • Monday to Friday working hours, optional hours of 6.30am -4.30pm or 7am – 5pm., • 28 days leave inclusive of bank holidays, • The best in training, upskilling and self-development, • Based in Gateshead, • Really relaxed, warm and friendly working environment., • Hugely supportive and collaborative culture, progression opportunities are consistent., • Upwardly mobile business encountering consistent growth, • Permanent position from day one, • Warm, friendly and hugely supportive team backed my excellent senior leadership team THE BUSINESS Our fantastic client specialises within the Freight & Delivery industry. They pride themselves on their attention to detail and impeccable track record of delivering precise timed deliveries, time and time again. It is this track record and the reputation it created that allowed their company to grow from humble beginnings in the 1970s to the trans-European express company it is today, trusted, to ensure that aircraft and ships spares are dispatched and arrive exactly on time. They seek to appoint a talented transport planner to join their excellent team in Gateshead. THE ROLE • Successfully manage an established and reputable HGV fleet, • Successfully plan and maintain an HGV fleet, • Ensure clear and pro-active communication with drivers and customers alike, • Costing and planning routes for the HGV fleet, • Ensuring excellent administration at all times throughout planning and execution, • Laise with contractors as and when required, • Representing our client’s brand in a professional and diligent manner at all times, • Managing sub-contractors when required to do so THE PERSON • Proven experience working with HVG Fleet, • Proven transport planning experience, • Costings and financial experience in regards to transport planning, • Extremely comfortable dealing with customers, drivers and clients, • Previous route planning experience, • Excellent attention to detail and organisational skills, • Excellent planning ability, • Knowledge and prior experience of curtain sizes and similar related aspects hugely beneficial TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons who is leading the search. Alternatively, if you have any questions, please get in touch with Kyle at Westray Recruitment Group – 01642 612 600

As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team. You don't need any experience, and the more you deliver, the more you earn. Competitive rates for each parcel you deliver or collect Typically, our Delivery Drivers can earn anything between £18 - £20p/h (paid per parcel). We're in the business of delivering promises as well as parcels therefore we're raising our game and giving you more reasons to come and join us. All our rates are competitively enhanced taking business mileage and operational costs into consideration. It's a total gamechanger. Daily & Weekly Payment Options Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in following 4 weeks of completed delivery services. Both payment options allows you, the supplier, to receive more regular payments for the delivery services you have provided. We have plenty of parcels for to deliver There are plenty of parcels to deliver meaning the earning opportunity is in your hands. Our parcels weigh up to a maximum of 15kg and can vary in size. You can realistically deliver and collect between 16-25 parcels an hour depending on the area and your experience, for 6 days a week. The more you deliver, the more you earn with the opportunity to take more parcels and boost your revenue. We'll give you freedom and flexibility You can plan your own route or use our handy award-winning app with simple instructions and built in optimisation which will help you prepare and plan your routes more easily, as well as allowing you to liaise directly with customers. We'll offer regular work in the same area, 6 days a week We deliver parcels for some of the biggest retailers around. So, there's no shortage of parcels to deliver. Plus, you'll be able to stay local and get to know the roads and customers. We'll develop and support you You'll get all the independence of being self-employed, plus the backing of our expert team and access to a Yodel representative, to answer your questions. Each day is what you make it. You can plan your own route, which will keep things fresh and interesting. And at each delivery or doorstep, use your mobile to scan parcels and make sure they're safely received by the customer, so there's no difficult technology for you to get to grips with. We will arrange a suitable time for you to collect your parcels daily, or for those located within a more rural area, we can drop to you. Simple! Want a bit more? All our Self Employed Delivery Drivers have access to: • Partner Discounts - Including Naked Wines, Beer Hawk and Hello Fresh., • Health and Wellbeing Programmes - Offering support from managing relationships to finance, • Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is in your hands No, experience, no problem! We give full training and support to help you get on your way. All you need to show us is the following to get started: • Access to a insured car or van (up to 3.5 tonne), • A full UK or EC/EEA Driving Licence, • Proof of Right to Work in the UK, • IOS or Android smart phone, • Proof of own bank account

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Please take a look at our Graduate FAQs (Graduate Application FAQs) if you have any questions. We are looking for a Graduate Civil Engineer to be based in our Newcastle office, joining our 2026 Graduate Programme. Graduate Civil Engineers here: My Stantec Story: Building a career as a graduate civil

Along with your Bachelor’s degree in Mechanical Engineering, Mechatronics, Engineering Design or other relevant degree, we’d love to receive your application if you are:. Please take a look at our Graduate FAQs (Graduate Application FAQs) if you have any questions. We are looking for a Graduate