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We are seeking a skilled and experienced IT Manager to oversee our organisation's IT infrastructure and ensure the smooth operation of all technology systems. The ideal candidate will possess a strong background in information technology, with expertise in server management, information security, and disaster recovery. As an IT Manager, you will be responsible for supervising the IT team, managing projects, and implementing best practices to enhance our technological capabilities. Responsibilities： - Lead and manage the IT department, ensuring effective supervision of team members. - Oversee the installation, configuration, and maintenance of servers and networking equipment, including Cisco routers. - Implement and manage remote access software to facilitate secure connections for remote employees. - Develop and execute disaster recovery plans to safeguard critical data and systems. - Ensure compliance with information security policies and best practices to protect organisational assets. - Manage DHCP services to ensure efficient IP address allocation within the network. - Collaborate with other departments to assess their IT needs and provide tailored solutions. - Monitor system performance and troubleshoot issues as they arise to maintain optimal operation. - Stay updated on emerging technologies and recommend improvements to enhance IT services. Qualifications： - Proven experience in an IT management role or similar position. - Strong knowledge of ITIL principles and practices. - Proficiency in server management and network administration. - Familiarity with AWS cloud services is advantageous. - Excellent problem-solving skills with a focus on information security. - Strong supervisory skills with the ability to lead a team effectively. - Exceptional communication skills, both verbal and written, with the ability to convey technical concepts to non-technical stakeholders. - Relevant certifications in IT management or networking are desirable. If you are passionate about technology and have a proven track record in managing IT operations, we encourage you to apply for this exciting opportunity as an IT Manager.

You Should Apply If You Are: Customer-focused and skilled at developing lasting customer relationships. Capable of providing quality backup support for the rest of the team. An experienced mechanic, qualified to at least Cytech Level 2 (Level 3 preferred) or equivalent. Familiar with E-bikes (preferred). Methodical, with a high level of accuracy and attention to detail. A proactive problem solver with a "can-do" attitude. Able to work effectively under pressure, especially during high seasonal workloads. Proficient in working with hydraulic brake systems, electronic gear shifting, e-bike maintenance, suspension servicing, and wheel building, with a strong ability to learn quickly on the job. Eager to learn and develop technical knowledge. Familiar with POS and workshop booking software. Remote Work: No Responsibilities: Perform routine maintenance and repairs on bicycles, ensuring optimal performance and safety. Utilize hand and power tools to diagnose and resolve mechanical issues. Assist customers with bike-related inquiries and provide expert advice on repairs and upgrades. Lift and maneuver heavy bicycle components as needed during repairs. Maintain a clean and organized workspace, adhering to safety protocols. Stay updated on the latest bicycle technologies and repair techniques. Must-Haves: More than 3 years of workshop trade experience. Understanding of trade suppliers and knowledge of sourcing branded parts. Strong customer relationship skills. Familiarity with EPOS bicycle workshop management systems. Cytech Level 2 or above, or relevant training. If you are passionate about bicycles, have the required skills, and want to be part of a dynamic team, we would love to hear from you!