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Role Overview A head waiter, also known as a head server, plays a crucial role in restaurants, hotels, and similar hospitality settings. They oversee the dining experience, manage food and beverage orders, and ensure exceptional service for patrons. As a head waiter, you’ll lead the wait staff during your shift, ensuring smooth operations and customer satisfaction. Responsibilities Supervising Service:Manage table settings, ensuring they are clean, organized, and properly set. Oversee food orders, ensuring accuracy and timely delivery. Coordinate with kitchen staff to ensure efficient service. Customer Interaction:Greet customers warmly and seat them promptly. Provide menu recommendations and answer questions about dishes and prices. Handle customer complaints calmly and professionally, aiming to resolve issues promptly. Payment Processing:Take payments from diners, including cash, credit cards, or other forms of payment. Ensure accurate billing and provide receipts. Training and Leadership:Train new wait staff, familiarizing them with protocols, menu items, and service standards. Assign opening and closing duties to staff members. Monitor wait staff performance and address any issues. Health and Safety Compliance:Maintain knowledge of health and safety standards in the hospitality industry. Communicate safety and hygiene protocols to servers to maintain a clean and hygienic environment. Skills Required Food Preparation:Understand food preparation processes, including proper cooking temperatures. Monitor portion sizes and presentation to enhance customer appeal. Excellent Customer Service:Make menu recommendations to customers. Serve patrons within a reasonable timeframe. Handle customer complaints professionally. Health and Safety Standards:Comply with hygiene and safety protocols. Ensure a clean and safe dining environment. Qualifications Experience:At least 1 years of experience working in a hotel or restaurant. Familiarity with restaurant operations and service standards. Education:Secondary school certificate or equivalent.
Job description: Job holders in this unit group plan, organise, direct and co-ordinate the activities and resources of hairdressing salons, beauty treatment and similar establishments. ** Position:** Hairdressing Manager ** Location:** SNW Hair Saloon, 788 High Road, Goodmayes, Ilford, Essex, IG3 8TH Job Type: Full-Time, Permanent Salary: Up to £26,000.00 - £28,000.00 depends on experience. Tasks required by this job include: · Determines staffing, financial, material and other short- and long-term needs; · Controls the allocation, training and remuneration of staff; · Provides clients with information and advice on styles and treatments, and resolves any complaints or problems; · Ensures clients records are maintained; · Undertakes and/or directs hair treatments and/or beauty therapy; · Checks and maintains any equipment, and ensures that all safety requirements are met; · Demonstrates, advises on and sells hair and/or beauty products; · Ensures financial accounts for the business are maintained. About you: · Previous Hair dressing managment experience · Excellent communication skills · To be able to build strong work relationships · You must have experience working with Hairdressing saloon · Degree level education or equivalent / relevant work experience · The ability to work individually and as a team
Job Description: - directly supervises and coordinates the activities of sales and related workers; - establishes and monitors work schedules to meet sales and productivity targets; - liaises with managers and other departments to resolve operational problems; - determines or recommends staffing and other needs to meet sales and productivity targets; - reports as required to managerial staff on departmental activities. - responsible for liaising with commercial team/suppliers regarding the ordering of stock and stock control, and with risk management regarding performing monthly stockades - Supporting the line manager in recruitment of new team members Requirements: - You will possess excellent customer service skills and the ability to show resilience under pressure - You will be self-reliant with the ability to use your own drive and initiative to resolve problems - Excellent written and numerical skills