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Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Assistant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. ** ** Key Responsibilities**:** · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary.
We are seeking a bartender, preferably with prior experience in either bars or pubs, to join our lively, fun-loving bar team. If you have pulled a pint, or measured sprits, and felt a passion for mixology - apply today! WHY WORK FOR MAVEN? Flexible working hours Guaranteed share of service charge increase after 6 months of employment Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time! Your birthday lunch in your venue is on us Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates Generous employee referral scheme: £400-£1000 Money off your shopping at many high street stores ETM has partnered with Otolo to provide mentorship programmes to inspire and promote working within hospitality ABOUT US We're all about fresh beer, great food, state of the art sound and screens and an atmosphere that's just as good as being there to make the viewing experience unrivalled. We don't just love sport, we live it. Maven Leisure is a new and expanding London based hospitality group with a rich collection of bars and restaurants. We are all about quality, personality and making memorable experiences for our guests. Being part of our Maven family, you must live by our EPIC values of excellence, passion, integrity and challenge, and you must be able to live these within the front of house team. ABOUT YOU Experience is valued, but certainly not essential, as we pride ourselves on superior training standards. Within our operations team you'll find people started who with no bar experience, but through the power of personality - and the right guidance from us - have risen up the ranks. As a Bartender you will be responsible for: The day to day running of the bar Previous quality experience as a Bartender in a busy setting Cocktail creations & menu costings Planning, organising and coming up with creative working ideas Identifying problems and reacting to resolve the issues Maintaining a positive team atmosphere Ensuring guest satisfaction We know hospitality can be hard work, but it's very rewarding! As part of the Maven family, we always pull together with smiles on our faces. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The basic hourly rate for this role is £10.50. You will also earn a share of service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee exact service charge amounts, but the advertised hourly rate is a fair indication of average hourly salary for this role, including of base rate and tronc.
Bar Manager - Job Descriptions We are looking for an experienced and enthusiastic Bar Manager to join our team at The Carpet / Taquiza, a vibrant nightclub, cocktail bar and authentic Mexican restaurant located in Peckham. In this role, you will be responsible for overseeing all aspects of the bar operation, ensuring a positive and memorable experience for our team and guests. Responsibilities: ● Lead and motivate a team of bartenders and barbacks, providing ongoing coaching and development. ● Develop and curate a creative and profitable drinks menu, working with the themes of the restaurant menu & nightlcub, staying on top of current trends and guest preferences. ● Manage bar inventory, including ordering, receiving, stocking, cost control and stock counts. ● Ensure compliance with venue Licencing Conditions and Regulations around the sale of alcohol ● Maintain a clean, safe, and well-organized bar environment. ● Develop and implement strategies to maximize bar sales and profitability. ● Coordinate with the GM to ensure appropriate staffing levels for peak hours. ● Provide exceptional customer service and resolve guest concerns promptly and professionally. ● Collaborate with the restaurant team to ensure a seamless dining and bar experience. ● Oversee the transition from restaurant bar into club bar, in coordination with the bar supervisor. ● Oversee the set up/takedown of the outside Bar during the summer period. Qualifications: ● Experience in a bartending or bar management role. ● Experience with rota’s and rota softwares. ● Personal alcohol license preferred. ● Proven experience in creating and executing high-quality cocktails. ● In-depth knowledge of spirits, wines, and beers. ● Strong leadership and team management skills. ● Excellent communication, interpersonal, and customer service skills. ● Ability to work effectively under pressure in a fast-paced environment. ● Strong attention to detail and ability to prioritize tasks. ● Proficiency in Microsoft Office Suite preferred. Pay & Hours: ● £13.5 + 12.07% holiday pay + service charge ● 30-35 hours a week
We are looking for a hard-working and energetic Sales Associate who can sell our amazing fresh pasta, in the world's most iconic and luxurious department store, Harrods. What you'll do at Pasta Evangelists: - Ensure the standards with regards to preparation and presentation of the counter are adhered to at all times. - Maintain the highest standard of cleanliness and maintenance of furnishings and equipment. - Treat company property with due care and attention. - Adhere to all company policies and procedures to ensure smooth running of the business. - Ensure you are operating world-class service standards that showcase the brand. - Follow processes and procedures to reduce wastage within the restaurant. - Adhere to cash handling procedures set in place by the company. - Maximize sales opportunities through excellent service and upselling techniques. - Respond to changes in the business as required. - Project a positive and professional image to customers and employees. - Handle all customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and ensure follow up, ensuring any situations are brought to the attention of Managers. - Develop a culture of actively seeking feedback from customers on a regular basis. - Attend daily briefings and respond to any necessary changes and updates. - Enjoy a professional working relationship with your team, ensuring excellent communication. - Be punctual, always following company absence and lateness procedures if unable to attend work as scheduled. - Support the training of new employees. What we can offer: - Join a dynamic, fast-moving & diverse team - Regular team socials - Prorated 28 days of paid annual leave (inclusive of bank holidays) - Free Pasta Evangelists products - Free Italian lessons - Discounted gym membership - Discount at our counter and restaurant in Harrods - Referral bonus Scheme - Cycle to work scheme
An exciting opportunity has come up for a Sommelier in our restaurant Santo Mare. You will be a professional, passionate and organised Sommelier with an abundance of wine knowledge. You will recommend a variety of suitable wines and beverages to our diners whilst ensuring your team are trained and developed and possess the correct knowledge for their role. The Sommelier will be responsible for: -Ensuring all areas are properly stocked and set up ready for service. -Making sure an effective wine and beverage service in the restaurant at all times. -Responsible for wine list in order to assist guests with their choices, being able to make appropriate recommendations where necessary. -Being aware of all bookings and any special guest requirements. -Updating and keeping the wine selections and listing fresh and relevant. -Resolving any guest queries relating to wine and drink service. -Ensuring the maintenance and cleanliness of all wine service equipment. Our successful Sommelier will have: Previous experience as a Sommelier in restaurants is essential Have a good knowledge of wine. Comprehensive knowledge of world wines and beverages Exceptional customer service standards Confident, professional and welcoming Salary £15/£17 per hour base on experiences. You must have RIGHT TO WORK in Uk.
This is an exciting opportunity to join a thriving company at a time of growth. Grandstand Events, are currently seeking a professional Duty Manager, to support the bar management team (AGM and GM) in leading our team of hospitality superstars to deliver operational and customer service excellence at The Oasis Bar and Terrace in the heart of the Canary Wharf estate Oasis Bar & Terrace is an all new venue launching in June 2024, and will become London's most loved alfresco bar located in the heart of Canary Wharf. Appealing to a broad audience due to its location, size, dual offering of the ground floor and terrace spaces and open-air environment, this venue can host many local corporate post-work get-togethers and small to medium corporate events. The venue operates over a ground floor and terrace level which is open air. About you: You're passionate about hospitality and people. You are task oriented and thrive in a place where you feel like you are part of a family and can grow your career. You know your role is crucial to the highest possible level of customer focus, engaging with the patrons with the smooth, fast and professional service expected in a high capacity, high profile bar such as The Oasis Bar and Terrace are maintained, supporting the team to ensure a seamless experience for the customer. Your experience as a duty manager will enable you to work with the GM and AGM to lead the overall team from the front, monitor the daily operations, lend guidance and support to the team and work to constantly improve the service levels, training, and staff moral. Your character and approach will be just as important as your skills and experience, with an eye to the detail of your role, the venue and your personal appearance. Finally, and most importantly, you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high-volume, high-energy environment; manage multiple tasks and stakeholders with ease. Grandstand Events (London) Ltd loves a good, can-do attitude and someone who is ready to roll up their sleeves as part of the team. Your character and approach will be just as important as your skills and experience. Your main responsibilities will include: Host and serve our guests, leading from the front behind the bar, setting the tone and standard for our customer service excellence first approach. Support the management of all business aspects of the bar, such as keeping a current liquor licence, taking inventory, and reordering supplies, monitoring budgets and sales targets. Training and coaching staff to provide excellent service to our guests. Supporting the creation of effective schedules and quickly resolving conflicts to ensure that the bar is well staffed during peak hours. Enforcing quality and safety controls Function as a brand ambassador at all times, adept at engaging with a diverse range of personalities and stakeholders including but not limited to staff, landlord’s representatives, partners and guests. Managing and leading from the front during promotional events Diffusing tense situations between guests or staff members to prevent safety or legal issues, ejecting unruly persons, if needed Maintaining a fun, safe atmosphere for guests, understanding and bringing to life the company culture. Skills and Experience: Communication and people skills Willingness to work during peak hours, including nights, weekends, and holidays Previous Bar experience desired Self-motivated
Job Description: We are currently seeking a dynamic and experienced Operations Manager to oversee our day-to-day operations. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a proven track record of driving efficiency and productivity. As the Operations Manager, you will be responsible for managing staff, optimizing processes, and ensuring that operations run smoothly to meet organizational goals. Responsibilities: Develop and implement operational policies and procedures to improve efficiency and effectiveness Oversee daily operations and coordinate activities across departments Manage and motivate a team of staff members, including hiring, training, and performance management Monitor key performance indicators (KPIs) and implement strategies to achieve targets and objectives Analyze data and trends to identify areas for improvement and cost reduction Collaborate with other departments to streamline processes and resolve operational issues Ensure compliance with all regulatory requirements and industry standards Manage budgets and allocate resources effectively Implement and maintain systems for inventory management, quality control, and risk management Foster a culture of continuous improvement and innovation within the organization Requirements: Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred) Proven experience in operations management or a similar role Strong leadership and management skills, with the ability to inspire and motivate teams Excellent communication and interpersonal skills Analytical mindset with the ability to make data-driven decisions Strong organizational and problem-solving abilities Knowledge of relevant software and systems for operations management Ability to work well under pressure and meet deadlines Flexibility to work evenings and weekends as needed Benefits: Competitive salary Health insurance benefits Retirement savings plan Paid time off Opportunities for professional development and advancement Positive and collaborative work environment
RESTAURANT MANAGER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Restaurant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Restaurant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. Key Responsibilities: · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary. · Mainly Monday- Friday. · Quarterly bonus scheme · Great working hours: 08:00-16:00
Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Hey there, Ready to redefine the future of customer service from the comfort of your own home? Look no further than NovaLink, where we're transforming the virtual call center game with innovation and creativity. Teamed up with Arise, the industry leader in remote work solutions, we're here to revolutionize the way customer service is delivered. Join us in shaping the future of customer experience – apply now and let's embark on this exciting journey together! Job Description: Are you a customer service superstar with a knack for making every interaction memorable? As a Virtual Customer Service Specialist with NovaLink Virtual Hub, you'll be the driving force behind exceptional customer experiences. From resolving inquiries with charm and finesse to delighting customers with your problem-solving prowess, you'll do it all – and you'll do it from the comfort of your own home. With cutting-edge technology and a dynamic team by your side, the possibilities are endless. Apply today and let's elevate the art of customer service to new heights! Key Responsibilities: Handle inbound customer inquiries with a smile, providing prompt and personalized assistance. Utilize innovative tools and technology to streamline customer interactions and exceed performance targets. Embrace a culture of continuous improvement, sharing insights and ideas to enhance the customer experience. Collaborate with team members and supervisors to ensure seamless service delivery and achieve collective goals. Stay ahead of the curve with ongoing training and development opportunities, mastering new skills and techniques to stay at the forefront of the industry. Requirements: A passion for providing stellar customer experiences, fueled by creativity and enthusiasm. Excellent communication skills, both verbal and written, with a flair for storytelling and persuasion. Tech-savvy mindset with the ability to navigate digital platforms and adapt to new technologies seamlessly. Proven track record of success in a customer service or related role, demonstrating empathy, resilience, and problem-solving ability. High-speed internet connection and a dedicated workspace conducive to productivity – your home office, your rules. Be 18 or over Have a laptop or desktop or be willing to get these (we can help you figure this out.) Benefits: BI-WEEKLY PAY Flexible work schedule with the freedom to balance work and life on your terms. Competitive compensation with performance-based incentives and opportunities for advancement. Access to cutting-edge technology and training resources to support your professional growth and development. A vibrant and inclusive team culture where creativity and innovation are celebrated. The opportunity to make a meaningful impact on the lives of customers and colleagues alike, one interaction at a time. How to Apply: Ready to embark on an exciting journey in virtual customer service? We're eager to hear from you! Our recruitment team is standing by, ready to welcome new talents into our virtual call center with open arms. Apply now and let's unleash your potential as a Virtual Customer Service Specialist with NovaLink and Arise. The future of customer experience awaits – are you ready to seize it?
Location: Remote (United Kingdom) About Us: Novalink Virtual Hub is a leading provider of remote customer service solutions, specialising many different areas of customer service so we have position tailored to everyone. With a partnership with the Arise platform, we offer a unique opportunity for individuals to join our dynamic team of remote agents. At Novalink, we prioritize flexibility, professionalism, and excellence in customer service. Join us and embark on a rewarding journey in the virtual customer service industry. Position Overview: We are seeking passionate and enthusiastic individuals to join our team as Remote Travel Customer Service Agents. In this role, you will provide exceptional customer support to travelers, assisting with inquiries, reservations, and travel-related issues. As a valued member of our team, you will have the opportunity to work remotely, set your own hours, and enjoy biweekly pay. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat Assist customers with booking flights, hotels, rental cars, and other travel arrangements Resolve customer issues and complaints with empathy and efficiency Provide accurate and detailed information about travel destinations, policies, and procedures Follow company guidelines and procedures to ensure high-quality customer service Participate in training sessions to enhance product knowledge and customer Service. Qualifications: Previous experience in customer service, preferably in the travel industry (WE OFFER TRAINING!) BE 18 AND OVER Be within the United kingdom Have a laptop or desktop computer Can pass a valid background check Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to multitask and work efficiently in a fast-paced environment Proficiency in computer applications and internet navigation High school diploma or equivalent; additional education or training in travel or hospitality is a plus Benefits: Fully remote position with flexible hours Biweekly pay Training available for all agents signing up Opportunity for professional growth and development Supportive and inclusive work environment Join Our Team: If you are passionate about travel and providing exceptional customer service, we want to hear from you! Join Novalink Virtual Hub and become part of our dedicated team of remote agents. Apply now and embark on an exciting career in the virtual customer service industry. Happy applying !!!
The Main Purpose of this Role The main purpose of this job role is to take responsibility for ensuring that Exhibit Bars customers receive service to be talked about – that is informal, friendly, efficient and knowledgeable. Furthermore, to increase the sales and profitability of the bar and restaurant by offering great product advice and make recommendations where required and seek every opportunity to maximise sales. The Person You should have good organisational skills, be able to use your own initiative and be able to prioritise effectively. You should be visually alert, have a personality and the confidence to sell and tend to a number of different tables and customers all at once. You should be able to remain calm under pressure and enjoy the hospitality industry. Mis-en-Place Prepare service stations for glassware, condiments and product, ensuring maximum availability and fast, friendly service. Meticulously setting up the bar, always ensuring that all items are spotless eg glasses polished, glassware and cutlery polished, back-bar, displays and front bar surfaces wiped and correctly presented to create a wow impression to our customers. Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Financial Accountability Comply with the cash handling procedures and be responsible for bill settlement, correcting and explaining any errors or discrepancies, using Comtrex or other till systems. Handle voiding, correcting and changing bills in accordance with the prescribed Exhibit Bars billing and charging procedure. Comply with Exhibit Bars cash-out procedures. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
The Main Purpose of this Role · Hosting/Maximising covers/ turning tables · Dealing with Collins/DesignMyNight Messages · Answering phones and dealing with customer enquiries · Manage all reservation systems and ticketing including Design My Night & Tonic · Respond to all social media queries · To deliver outstanding customer service · Deliver and contribute to the sales strategy · Welcoming and entertaining private parties · Table plan management · Encouraging guest feedback · Build fantastic relationships with all other departments. · Enforcing house rules · Being a presence in the venues across key shifts and ensuring brand hosting values are being met. The Person · Exceptional standards of guest care · Pro active and reactive · IT literate, a good communicator, in all forms · Flexible in approach · Hours to suit the needs of the business · proficient in Design My Night · Thrives in a pressured environment · Problem solving and thinking ahead to spot possible mistakes ahead of time · Loves people! Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
Azura is an Aegean restaurant, bar and terrace with dishes and cocktails inspired from Greece and Turkey. We have devoted ourselves in creating a unique experience combining dining and entertainment in the heart of London. We are looking for Receptionist for our restaurant bar and terrace. The restaurant boasts 150 covers across 2 floors, a VIP roof terrace and an outdoor alfresco area. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Implementing new reception procedures •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms booking system is a bonus
Restaurant Supervisor - FOWL Restaurant Schedule - Full-time Salary - Up to £16ph About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting an Restaurant Supervisor to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Supervisor at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays - The ideal candidate had experience working with reservation systems Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.
Waiter / Waitress - FOWL Restaurant Schedule - Full-time Salary - £14 per hour About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting a Waiter / Waitress to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Waiter / Waitress at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly - The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.
As the founder and director of a rapidly expanding engineering organisation with over 20 employees, I am seeking an individual who not only recognises the importance of proactivity and problem-solving but also possesses the ability to pre-empt and resolve issues before they escalate. The ideal candidate will be someone who is highly organised, professional, and adept at communication. Moreover, proficiency in a range of Microsoft applications is essential, as the role will involve the regular submission of detailed weekly reports on the performance of each team member. Furthermore, the successful candidate will be required to travel within the UK to conduct audits on our engineers, to ensure compliance with company protocols and procedures. Rest assured, all necessary travel expenses will be covered by the company. You should have a keen eye for detail and a strong background in administrative tasks, You should be confident in your ability to fulfil the responsibilities outlined in the job description. You should understand the importance of conducting thorough background checks on potential employees and maintaining accurate paperwork trails. You will need to be assisting employees with following procedures and protocols, as well as addressing any issues they may face in a professional manner. Furthermore, it’s important to have proficiency in financial literacy as you will have to reconcile accounts on a weekly basis and provide accurate reports to management. You will be the first point of contact for both internal employees and external contractors, ensuring that their needs are met promptly and efficiently.
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
About us Kyto is a brand new high-end upcoming Restaurant in Chigwell is now looking for a superstar restaurant manager. ``` Restaurant Manager Duties: - Supervise and coordinate the activities of the floor staff - Ensure excellent customer service and satisfaction - Train and develop floor staff on service standards and procedures - Handle customer complaints and resolve issues in a timely manner - Maintain a clean and organized dining area - Collaborate with the kitchen staff to ensure smooth operations - Monitor and enforce food safety regulations - Create employee schedules/ Rota and manage labor costs We offer competitive pay, opportunities for career growth, and a positive work environment. If you have a passion for hospitality, enjoy working in a team-oriented setting, and have experience in managing a restaurant floor, we would love to hear from you. Please note that only qualified candidates will be contacted for an interview.
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Keep the hotel premises and guests safe and sound. Make sure every guest feels special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift. Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe. Handle any reservations, bookings, or inquiries that may occur during the night shift. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. QualificationsMost important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Location: London Company: HH Hires Job Description: We are seeking a diligent and reliable Warehouse Operative to join our dynamic team. As a Warehouse Operative, you will play a crucial role in the efficient operation of our warehouse facility. Your primary responsibilities will include: Key Responsibilities: Receiving and Dispatching: Receive incoming shipments, verify their contents, and accurately record them into the inventory system. Prepare outgoing shipments by picking, packing, and labeling items according to company standards. Inventory Management: Assist in maintaining accurate inventory records by conducting regular stock counts and reconciliations. Organise and optimise warehouse space to ensure efficient storage and retrieval of goods. Order Fulfilment: Fulfil customer orders accurately and promptly, ensuring that the correct items are picked, packed, and dispatched in a timely manner. Collaborate with other team members to prioritize orders and meet daily shipment deadlines. Quality Control: Inspect incoming and outgoing goods for damages, defects, or discrepancies. Report any issues or discrepancies to the relevant personnel and assist in resolving them promptly. Health and Safety: Adhere to all safety protocols and procedures to ensure a safe working environment for yourself and your colleagues. Identify and report any safety hazards or concerns to the warehouse supervisor or manager. Equipment Maintenance: Operate warehouse equipment, such as forklifts, pallet jacks, and hand trucks, safely and efficiently. Perform routine maintenance checks on equipment and report any malfunctions or damage for timely repairs. Requirements: Previous experience working in a warehouse or similar environment is preferred but not essential. Ability to lift and move heavy objects safely, adhering to manual handling guidelines. Strong attention to detail and accuracy in performing tasks such as picking, packing, and labelling. Excellent organisational and time management skills, with the ability to prioritise tasks effectively in a fast-paced environment. Good communication skills and the ability to work collaboratively as part of a team. Flexibility to work shifts, including evenings, weekends, and holidays, as required. Benefits: Benefits include a competitive salary, free onsite parking and free lunch on weekday shifts
Job Title: Remote Customer Service Representative Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Greetings, future team member! At NovaLink, we believe in the power of virtual connectivity and exceptional customer service. Teaming up with Arise, a leader in remote work solutions, we're revolutionizing the way customer service is delivered from the comfort of home. We're eagerly awaiting your application as our recruitment team is actively accepting new candidates into our call center. Join us in shaping the future of remote customer service! Job Description: Are you ready to embark on a fulfilling journey where every interaction counts? As a Remote Customer Service Representative with NovaLink, you'll be the voice of renowned brands, providing top-notch assistance to customers from the convenience of your own home. With flexible schedules and the ability to make an impact from anywhere, this role offers a perfect blend of work and personal life. Our recruitment team is standing by, ready to welcome new talents into our dynamic call center environment. Apply today and let's start making a difference together! Key Responsibilities: Handle inbound customer inquiries with professionalism and empathy, resolving issues efficiently. Utilize provided resources and training to deliver exceptional service aligned with client expectations. Maintain accurate records of customer interactions and follow defined protocols for quality assurance. Collaborate with team members and supervisors to ensure seamless customer experiences. Embrace the autonomy of remote work while adhering to performance metrics and company guidelines. Requirements: Strong communication skills and a customer-centric mindset. Ability to adapt to evolving situations and effectively multitask. Reliable internet connection and a dedicated workspace conducive to productivity. Previous customer service experience preferred but not required – we value attitude and eagerness to learn. Be 18 or over Have a laptop or desktop or be willing to get we can help you figure this out. Benefits: Flexible work hours that accommodate your lifestyle and commitments. Opportunity to work from the comfort of home, saving time and money on commuting. Competitive compensation with potential for performance-based bonuses. Ongoing training and support to enhance your skills and career development. Join a diverse and inclusive team that values collaboration and innovation. How to Apply: Ready to take the next step in your career journey? We're excited to review your application! Our recruitment team is actively accepting new candidates into our call center, so don't hesitate – apply now and seize the opportunity to thrive in the world of remote customer service with novalink and Arise. Your future awaits!
Experience as a Bartender is valued, but certainly not essential, as we pride ourselves on superior training standards. Within our operations team you'll find people started who with no bar experience, but through the power of personality - and the right guidance from us - have risen up the ranks. As a Bartender you will be responsible for: The day to day running of the bar Previous quality experience as a Bartender in a busy setting A passion for fantastic food and drinks Cocktail creations & menu costings Planning, organising and coming up with creative working ideas Identifying problems and reacting to resolve the issues Positive and proactive attitude Loves being part of a team A love for "wow-ing" the guest and going the extra mile We know hospitality can be hard work, but it's very rewarding! As part of the Maven family, we always pull together with smiles on our faces.
Join Our Team as a Weekend Waitress! Are you passionate about providing exceptional customer service in a dynamic environment? Do you thrive in a fast-paced setting and enjoy working as part of a team? If so, we have the perfect opportunity for you! Position: Weekend Waitress Location: 47 Northcote rd, SW11 1NJ Hours: Part-time, weekends only (up to 20h) Responsibilities: Greet and seat customers in a friendly and efficient manner Take and deliver customer orders accurately and promptly Provide attentive service to ensure customer satisfaction Handle customer inquiries and resolve any issues or concerns Maintain cleanliness and organization of the dining area Collaborate with team members to ensure smooth service operations Requirements: Previous experience in a similar role preferred but not required Excellent communication and interpersonal skills Ability to work well under pressure and in a fast-paced environment Strong attention to detail and multitasking abilities Positive attitude and willingness to learn Availability to work weekends Benefits: Competitive hourly rate Opportunity to work in a dynamic and supportive team environment Potential for advancement and career growth Free lunch whilst on shift If you're passionate about hospitality and eager to join a welcoming team, we'd love to hear from you!
As the Head of Conveyancing Department at Ackroyd Legal, you will play a pivotal leadership role within the firm. You will oversee an entire department, shape its strategic direction, manage complex property transactions, and ensure the delivery of exceptional legal services in compliance with property law and regulations. Key Responsibilities Departmental Leadership: Provide visionary leadership to the conveyancing department, setting strategic goals, and ensuring alignment with the firm’s objectives. Oversee the recruitment, training, and development of legal professionals and support staff. Foster a culture of excellence, teamwork, and client-centricity within the department. Complex Conveyancing Transactions: Manage a diverse and complex portfolio of high-value residential and commercial property transactions. Review, draft, and approve critical legal documents, contracts, and agreements to ensure accuracy and compliance with relevant laws and regulations. Provide expert legal advice on property law, real estate development, and investment strategies. Client Relations: Cultivate and maintain strong relationships with clients, including high-net-worth individuals, corporations, and real estate agencies. Act as a trusted advisor, offering strategic counsel and addressing clients’ complex legal needs. Team Development and Mentorship: Mentor and guide junior solicitors, paralegals, and support staff, nurturing their professional growth and development. Oversee workload distribution, set performance expectations, and conduct regular performance evaluations. Quality Assurance and Compliance: Ensure that all conveyancing transactions strictly adhere to legal requirements, industry standards, and regulatory guidelines. Conduct rigorous due diligence, including title searches, land registry checks, and environmental assessments. Expertly resolve complex legal issues and discrepancies in a timely manner. Business Development and Growth: Identify and capitalize on opportunities for business expansion, including strengthening existing client relationships and cultivating new ones. Collaborate with marketing and business development teams to promote Ackroyd Legal’s conveyancing services. Financial Management: Oversee the financial aspects of conveyancing transactions, including billing, fee negotiations, and trust account management. Ensure cost efficiency and profitability while maintaining the highest quality of service. Regulatory Compliance and Industry Expertise: Stay abreast of changes in property law, conveyancing regulations, and industry trends. Provide guidance to the department and clients on legal and regulatory matters. Qualifications: a) Qualified solicitor with significant experience and expertise in conveyancing and property law. b) Membership in the Solicitors Regulation Authority (SRA) or equivalent regulatory body. c) Demonstrated leadership and team management skills. d) Strong business acumen and client relationship-building abilities. e) Outstanding communication and negotiation skills. f) Profound knowledge of property law, real estate transactions, and relevant legal software. g) Exceptional problem-solving and decision-making capabilities. h) Exceptional attention to detail and commitment to quality. i) Ability to thrive in a fast-paced, deadline-driven environment. **Salary: **subject to experience Job Category: Conveyancing Job Type: Full Time Job Location: City of London