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Join a friendly, customer-focused pub team and help create a welcoming, enjoyable and safe environment for every customer. Previous hospitality experience is beneficial but not essential, as full training can be provided. Key responsibilities • Welcome customers professionally and provide excellent service., • Take orders accurately and prepare and serve alcoholic and non-alcoholic drinks to company standards., • Operate the EPOS/till system and process cash, card and other approved payments correctly., • Follow procedures for discounts, refunds and voids, and report any discrepancies to management., • Keep the bar, customer areas, tables and workstations clean, organised and well maintained., • Restock bars, fridges and service areas, assist with deliveries, and follow stock rotation procedures., • Minimise waste, report breakages and stock issues, and support stock control activities., • Follow licensing, Challenge 25, health and safety, fire safety and food hygiene procedures., • Report incidents, hazards, maintenance concerns and cleanliness issues promptly., • Work positively with management and bar, floor, kitchen and security teams, particularly during busy periods., • Arrive on time, attend required training and communicate clearly about availability or absence. What we’re looking for • A friendly, reliable and approachable attitude., • Strong customer service and communication skills., • The ability to work efficiently in a fast-paced environment., • Good teamwork, honesty and accountability when handling cash and stock., • A willingness to learn and develop., • Flexibility to work evenings, weekends and bank holidays., • Passion for delivering excellent hospitality standards. What we offer • Competitive hourly pay., • Full-time and part-time opportunities., • Full training and ongoing support., • Flexible working opportunities., • Career development and progression within a growing pub group., • A supportive and enjoyable team environment. Our values are People, Standards and Fun. We expect every team member to take pride in the venue, provide excellent service and contribute positively to the team.

We’re looking for a friendly and reliable Deli & Café Assistant to join our team at The Tichenham Deli in Ickenham.The role includes: • Serving customers and taking orders, • Making and serving coffees, • Preparing fresh sandwiches and jacket potatoes, • Handling payments, • Keeping the food preparation and customer areas clean and tidy, • Restocking and helping with the day-to-day running of the deli We’re looking for someone who is friendly, hardworking, punctual and comfortable working in a busy environment. Good customer service and a positive attitude are important.Previous café, deli or hospitality experience would be helpful, but training can be provided. If you’re reliable, enjoy working with people and would like to join a friendly local deli, we’d love to hear from you.