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We are looking for a reliable and organised Canteen Assistant to join our cafe/canteen team. This role involves preparing food items such as sandwiches, paninis, wraps, and jacket potatoes, maintaining cleanliness and hygiene, and supporting the smooth daily operation of the canteen. Prepare and serve a variety of fresh food items (e.g. sandwiches, paninis, wraps, jacket potatoes) Maintain a clean and tidy work area Clean up after food prep and service, following hygiene and safety standards Restock ingredients and ensure supplies are properly stored Support the team with general kitchen and front-of-house duties as needed

Lead and supervise the staffs. Manage shift schedules, delegate responsibilities, and ensure team performance aligns with service standards. Maintain high levels of customer satisfaction by managing service flow, handling complaints, and ensuring prompt and friendly service. Act as the point of escalation for complex customer concerns. Oversee day-to-day floor activities including opening/closing procedures, cleanliness, stock display, and compliance with food safety and hygiene standards. Support onboarding of new staff and conduct on-the-job training. Ensure compliance with health and safety regulations, food hygiene legislation, and internal policies. Work with the kitchen and barista teams to monitor stock usage, place restocking orders when needed, and ensure availability of essential items. Report to the Management regarding staff performance, customer feedback, and operational issues.