Operations manager jobs in CaterhamCreate job alerts

Operations manager -children's services -south London\n \n£70/75k plus bonus \n \nWe are working in partnership with a provider of childrens services and have a permanent opportunity for a Operations Manager based in South London. If successful, you will be overseeing two Outstanding services that provide support to children with social, emotional, and behavioural difficulties within a childrens home.\n \nThis i...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Join us as a Pensions Administration Manager within our Outsourcing line of business based out of our Redhill office working hybrid. \n Are you are customer focussed, self-driven, and a people person who is keen to work in Pensions Admin Operations? The Pensions Administration Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow. \n In WTW's Outsourcing Business, Admin Operations consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures. Reporting into the Operations Manager, you will be responsible for the pension administration service delivery for a multi-client team. \n The Role \n - This is a new role whose focus will be on providing an enhanced and empathetic delivery. From a member experience point of view, you will be the 'go to' colleague for the client team and may be required to attend client/trustee calls discussing project deliverables that require a high level of customer care. \n - Working with the sales team you will be the administration lead for new business pitches and will take part in the presentations to new prospects, which may require you to travel (travel expenses will be covered) to various locations within the UK. \n - Responsible for the quality and performance objectives defined by WTW and ensuring member first \n - Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service. \n - Ability to work with Operations Manager to make commercially focused decisions influencing both internal and/or external stakeholders on service delivery, growth, and continuous improvement to streamline and make effective change to operational service. \n - Accountable for ensuring Team Leads conduct activities in line with internal procedures, policies, and legislation, including industry standards. \n - Ensuring team productivity is at its optimum and is measured. \n - Creating a collaborative culture in which processes are applied consistently within the Community where teams are better enabled to work flexibly to support each other \n What you'll bring: \n\n • Experience in dealing with DB occupational schemes and experience is essential and experience with DC pensions is nice to have\n, • Experience as a Pensions Team Leader is essential\n, • Have an excellent eye for detail and intermediate knowledge of excel\n, • Highly experienced in the creation and management of high performing, results driven/fast-paced teams.\n, • A strong leader and negotiator, with excellent influencing skills and a can-do attitude and experience of presenting to both internal and external stakeholders.\n, • Evidence of developing and implementing staffing and training plans to maximise quality, efficiency, utilisation, and productivity.\n, • Supporting the team leaders and teams to adopt new processes changes and procedures with a solution oriented mindset.\n, • Ability to create a one team mindset that mentors and develops employees to help create a high-performance organization and a capacity for future leaders.\n, • Ensure that structures and systems for line management are in place and consistently followed across the team.\n, • Experience of working within a client facing environment and critical thinking to facilitate more in-depth discussions.\n, • Excellent time management skills and the ability to oversee multiple concurrent projects, including the ability to support conflict resolution the removal of escalated blockers.\n\n \n What We Offer \n Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. \n We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. \n Equal Opportunity Employer \n We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email

Job Title: Saw Operator \n Location: Redhill, RH1 5NB \n Salary: £27,000 - £30,000 per annum \n Job Type: Permanent, Full Time - 2 Shifts Available \n Shift Pattern: Hybrid Evening 1000-2030 Mon-Thurs (40h/week) - 3 breaks 15/30/15 - x1 Vacancy \n Please note due to the office location access to your own vehicle is required as the office is not readily accessible via public transport, free parking is provided on site. \n About us: \n At Kiyo Engineering, we take pride in delivering quality engineering and design solutions that meet the specific requirements of our clients. For more than a decade, we've been providing exceptional welding and fabrication services, specialising in the manufacturing of aluminium, stainless steel, mild steel, and engineering plastics, supported by a wide range of high-specification, precision-driven CNC machinery. \n We are passionate about our craft and are committed to our clients and continue to offer quality, professional and individually tailored solutions supported by unrivalled craftsmanship. \n About the role: \n Reporting to the Saw Team Leader, the Saw Operator is responsible for the production of saw cut parts by loading and unloading various saw machines; maintaining quality and safety standards; keeping records as appropriate and assisting in the maintenance of equipment. The operator will ensure continuity of production in the saw room, maintaining required specifications within agreed timeframes. \n About your day to day: \n\n • Preparing and operating the circular, manual and auto band saws to perform manufacturing tasks\n, • Preparing and loading raw materials into the saw machines\n, • Completing raw material paperwork and checklists\n, • Inspecting and measuring finished products and comparing them with technical and quality requirements to ensure correct completion of the process together with de-burring, shuffling, and cleaning of finished parts as necessary and saw operations as required, respecting all advised schedules and timelines for production\n, • In consultation with the Production Manager and Saw Team Leader, ensuring all machines remain well stocked with continuity of production at all times\n, • Strictly adhering to all health and safety procedures\n, • Demonstrating a strong team approach ensuring clear communication with colleagues at all levels\n, • Adhering to SOP's (Standard Operating Procedures)\n, • To be responsible and fully accountable for ensuring all completed parts conform with all specifications and quality deliverables as appropriate\n, • Ensures that every machine process is undertaken in compliance with the company guidelines\n, • Maintains continuity among work shift by communicating actions, irregularities, and continuing needs\n, • Maintains equipment by completing preventative maintenance requirements; follows manufacturer's instructions; troubleshoots machines\n, • Ensures saws are maintained through daily cleaning and predetermined maintenance activities\n, • To ensure efficient operation of the saw area in achieving specified agreed targets\n, • To participate in daily production meetings with the team detailing production targets, quality concerns and any other focus points identified\n, • To achieve throughput against stated targets\n, • Undertaking any other duties as may be required by the Management team\n\n About you: \n\n • Must be a team player and have the ability to work well with others\n, • Must have a safety conscious mindset\n, • Previous experience in saw operation is desired by not necessary\n, • Passion for manufacturing\n, • Must have or be willing to have a license in the operation of Forklift Trucks (Refresher training is provided on site)\n, • Willingness to take on additional training as required by the business\n\n What we offer \n\n • Free parking\n, • Bonus scheme\n, • Overtime available\n, • Pension scheme\n\n Please click on the APPLY button to send your CV and Cover Letter for this role. \n Candidates with experience of; Saw Technician, Metal Manufacturing Engineer, CNC Machinist, CNC Operator, CNC Machine Setter Operator, Mechanical Engineer, Machine Technician will also be considered for this role.

Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting‑edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better‑connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation- Our capacity for innovation, cutting‑edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight- We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long‑term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large‑scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back‑office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. We are seeking a Database Team Manager to lead the Mobilisation, Knowledge Transfer, Operational Readiness and Early Life Support activities associated with the transition of critical database services into the Indra/Minsait operating model. This is a transition-focused leadership role with strong technical depth in Microsoft SQL Server and Oracle Database environments. The successful candidate will be responsible for building the future database support capability, coordinating knowledge acquisition from the incumbent supplier, validating operational readiness, supporting recruitment of the transition team, and ensuring that database operations can be assumed safely and sustainably. The role will work closely with customer stakeholders, incumbent supplier SMEs, service management functions, infrastructure teams, application support teams, security representatives and programme leadership. The emphasis is on controlled mobilisation, capture and remediation of knowledge gaps, creation and validation of operational procedures, transition governance and early‑life stabilisation following service takeover. Mobilisation and transition readiness: Lead the Database Management workstream through mobilisation, knowledge transfer, shadowing, reverse shadowing and transition readiness, translating the plan into clear activities, deliverables, dependencies, validation criteria and evidence. • Knowledge transfer and operational readiness: Coordinate structured knowledge capture across SQL Server and Oracle estates, including backup and recovery, monitoring, alerting, maintenance, failover, escalation and operational reporting; identify gaps and drive remediation before ownership transfer., • Operational procedures and service preparation: Review, improve and create SOPs, runbooks, support guides and knowledge articles covering incident triage, service restoration, backup validation, recovery, patching, health checks, performance, capacity and failover support., • Governance, risk and stakeholder management: Manage database transition risks, assumptions, dependencies and blockers; support service acceptance and Go/No-Go reviews with evidence of team capability, tooling access, procedural readiness and operational control., • Early Life Support delivery: Lead database activities during Early Life Support after cutover, acting as senior escalation for critical SQL Server and Oracle issues; monitor incident trends, alerts and residual risks, coordinate rapid resolution, capture lessons learned and embed improvements into BAU processes., • Team capability development: Support recruitment, onboarding, assessment and mentoring of database resources, helping establish a resilient team model that reduces key‑person dependency and promotes knowledge sharing across database technologies. Essential • Database Administration leadership or database service workstream management in complex enterprise or managed service environments., • Strong technical knowledge of Microsoft SQL Server, Service Broker and Oracle Database administration., • Service transition, mobilisation, operational handover, supplier transition or Early Life Support experience., • Database readiness, knowledge transfer, service acceptance and capability validation expertise., • Knowledge of backup/recovery, high availability, disaster recovery, patching, performance, monitoring, alerting, security and capacity management., • ITIL-aligned Incident, Problem, Change, Configuration, Capacity and Availability Management experience., • Strong supplier, customer, stakeholder, planning, communication and risk management skills. Desirable • Transport, public sector, payments, ticketing, regulated, high‑availability or mission‑critical experience., • SQL Server Always On, failover clustering, Oracle RAC, Data Guard or equivalent resilience technologies., • Database observability, automation, scripting and standardisation knowledge., • CMDB, asset management, dependency mapping and service impact analysis experience., • Cloud or hybrid database services, particularly Microsoft Azure or equivalent enterprise platforms., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Bombardier’s International Invoicing Manager role based at Biggin Hill Service Centre leads the invoice analytics team across the International region. It focuses on maintaining robust invoicing processes and governance to ensure timeliness and accuracy for worldwide operations. The candidate will leverage advanced SAP knowledge, strong Excel/PowerPoint skills, and strategic leadership to drive performance and improve financial controls across Service Centers, lines, and truck businesses. #J-18808-Ljbffr

Continual Improvement and Innovation Manager Redhill, Surrey | Hybrid Working | 16-Month Fixed Term Contract The Opportunity A leading global technology and engineering organisation is seeking an experienced Continual Improvement and Innovation Manager to join a major long-term transport technology programme. The programme involves the operation, maintenance and ongoing development of a large-scale, business-critical technology environment supporting millions of passenger journeys. It encompasses customer-facing equipment, payment and ticketing technology, back-office platforms, IT infrastructure, operational systems and associated support services. This is a key role responsible for establishing and leading the continual improvement and innovation function across the programme, identifying opportunities to improve service quality, operational efficiency, system resilience, maintainability, customer outcomes and value for money . The successful candidate will work across operational, service management, engineering and technical teams, using the ITIL Continual Improvement Model to identify, prioritise and deliver measurable improvements. Key Responsibilities Establish, manage and continuously develop the programme's Continual Improvement and Innovation framework , aligned with ITIL principles and contractual requirements. Lead continual improvement processes across service delivery, operations, engineering and technology environments. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management and incident management to identify improvement opportunities. Analyse operational data, service performance, incidents, trends and stakeholder feedback to identify opportunities to improve reliability, efficiency and customer outcomes. Develop structured improvement roadmaps aligned with contractual objectives, service strategy and wider business priorities. Facilitate workshops, root cause analysis and improvement sessions with operational and technical stakeholders. Develop business cases and improvement proposals, clearly defining objectives, costs, risks, dependencies, benefits and success measures. Present recommendations, improvement proposals and progress updates at senior management and customer governance meetings. Work closely with customer representatives, service managers, technical authorities, engineering teams and operational stakeholders. Oversee the delivery of improvement and innovation initiatives, ensuring projects are delivered effectively and remain aligned with business and contractual objectives. Track and measure realised benefits against agreed objectives and implement corrective actions where required. Lead post-implementation reviews and produce reports, dashboards and executive summaries covering improvement performance and realised benefits. Identify opportunities to introduce automation, digital transformation and innovative technologies across service and operational environments. Promote a culture of continual improvement by sharing best practice, lessons learned and successful initiatives across the programme. Ensure continual improvement objectives, processes and initiatives are understood across operational and technical teams. Experience & Skills The successful candidate will ideally have: Strong experience within continual improvement, service improvement, operational excellence or innovation management . Experience working within contractual service delivery environments and formal governance structures. Strong understanding of ITIL Continual Improvement practices and service management principles . Experience working across service management, operational support, engineering and architecture teams . Experience facilitating workshops, root cause analysis and stakeholder engagement activities. Strong analytical and problem-solving capability. Experience analysing service performance metrics, operational data and service reporting . Excellent stakeholder management and influencing skills, including working with senior executives and technical teams. Strong business case development and financial analysis skills. Experience overseeing improvement projects and measuring realised benefits. Understanding of automation, digital transformation and innovation approaches . Strong reporting, presentation and documentation skills. Experience using Power BI or equivalent reporting/data analysis platforms . Qualifications Ideally candidates will hold some of the following: ITIL 4 Managing Professional or relevant ITIL 4 Specialist qualification. Lean Six Sigma Green Belt or above. PRINCE2 Practitioner, Agile Practitioner or equivalent project/delivery qualification. Degree-level qualification or equivalent experience within Business, Technology, Engineering or a related discipline. TPBN1_UKTJ

Operations Manager for children's services in South London, overseeing two outstanding homes supporting children with social, emotional, and behavioural difficulties.Responsible for staff management, regulatory compliance, and external audits.

Steele Charles has been retained by an established UK helicopter operator to appoint a senior Chief Pilot / Flight Operations Manager to lead its flight operations from Biggin Hill Airport. Provide leadership across pilot recruitment, induction, development, standardisation and operational readiness

Operations Manager for children's services in South London, overseeing two outstanding homes supporting children with social, emotional, and behavioural difficulties.

Assistant Branch Manager needed to ensure efficient branch operations, deliver exceptional customer service, and lead a team.

Seeking a Registered Manager for a specialist mental health and ABI residential service in the Croydon area.Responsibilities include overseeing operations, ensuring compliance, and leading staff for high-quality care.

Clinical Services Manager role in a luxury care home, leading the clinical team to ensure high standards of person-centred care, managing operations, and compliance.

Regional Sales Manager – for a Leading HVAC Provider (A/C, Refrigeration, Heating, Renewables) - selling into HVAC Contractors / Installers £60k - £65k base salary + £100k OTE Location - Surrey / Kent / Sussex / South of M25 Industry – HVAC, Air Conditioning, Splits, Multi’s, VRV, VRF, AHU’s, DX, Heat Exchangers, HIU’s, Mechanical Ventilation, MVHR, Hybrid Air Conditioning, Heat Pumps, Chillers, AHU's, Heat Pumps, Refrigeration, Ventilation Benefits – Managing the companies most lucrative region nationally, and the top regions range from £3M - +£5M. Extensive portfolio of market leading HVAC products including hybrid systems and renewables. Candidate - You will have a record of selling a product into HVAC contractors and installers. Ideally this will be HVAC heating and cooling products, namely air conditioning, splits, multi's, VRV, VRF, DX, fan coils, AHU's, chillers, hybrid systems, ventilation, MVHR, HIU's, controls, heat exchangers but we are open to someone selling any associated product e.g. refrigeration, ventilation, plumbing, heating, heat pumps, boilers, ASHP's, booster sets, valves, piping and plumbing. The Position Cutting edge, state of the art leading HVAC provider seeks a unique Regional Sales Manager to grow and expand their most lucrative region. You will be focussed on building relationships with an extensive number of HVAC contractors and installers. Not only will you have the benefit of working for a top provider and recognised company in the HVAC industry, you will also be able to offer the latest hybrid and renewable heating and cooling technologies that help them not only comply with energy efficiency regulations but to surpass them and strive towards decarbonisation. The Package • £60k - £65k Basic Salary, • over £100k OTE uncapped, • Company Car / Car Allowance, • Mobile, • Laptop, • Home working with access to regional office., • Benefits Package e.g. Private healthcare, dental, pension, up to 27 days holiday, gym Experience Required You will be a successful sales professional with a proven background of selling HVAC into contractors and installers whether cooling, heating, ventilation or controls. It will be an advantage if you have specifically sold air conditioning, DX, VRV / VRF, AHU’s, fan coils, chillers, controls or MVHR into contractors and installers however if you have sold another product such as refrigeration, boilers, ASHP’s, plumbing, HIU's, heat exchangers, piping, booster sets, hot water cylinders etc into the same contractors and installers for commercial project applications please still apply as training will be given. The Company They are a long-established industry leader within the HVAC industry that has offices across the UK that have full compliments of staff including external sales, internal sales, marketing, design, support, operations, install and service. Their success has been built on their reputation for providing the latest in renewable innovations and energy efficient technologies within the HVAC industry. Jamieson Clark currently has over 50 live roles to offer and specialise in sales recruitment. Current vacancies for Regional Sales Manager, Area Sales Manager, Contractor Account Manager, National Sales Managers, Business Development Managers, Sales Managers, Product Managers, Contract Engineers, Pre-Sales Technical Engineers, Sales Engineers and Sales Executives providing air conditioning systems, central plant, fan coils, HVAC, heat recovery, heat exchangers, split systems, ducted, cassette, ceiling suspended, wall mounted, variable refrigerant flow, VRF, VRV, DX, close control, Chillers, BMS, CCU's, HIU's, Heat Interface Units, precision cooling, data centre cooling, data centre cooling, CRAC, Computer Room Air Conditioning, free cooling, water cooled air conditioning units to M&E consultants and main contractors for central plant and building solution projects. Send your CV to a consultant for advice on your next career move

Air Freight Operator Caterham, Surrey | Up to £35,000 | Full-time, Permanent We are recruiting on behalf of an established and independently run international freight forwarder for an experienced Air Freight Operator to join their team in Caterham. This is an excellent opportunity to join a well-established business with a strong reputation for providing personal, solutions-focused freight services to customers across international markets. The company operates across air, sea and road freight and has built a trusted network of overseas partners, allowing it to provide tailored solutions for a wide range of customers. Why join? Salary of up to £35,000, depending on experience Join an established and financially stable international freight forwarder Work within a close-knit, experienced operations team Opportunity to handle a varied range of international air freight shipments A genuinely customer-focused and solutions-led working environment Strong network of international partners and suppliers Company with extensive experience across air, sea and road freight Opportunity to develop your career within an established independent business The Role Reporting to the Team Manager, you will support the day-to-day handling of air freight shipments from booking through to completion. You will deal directly with customers, airlines, overseas agents and suppliers, ensuring shipments are processed accurately and kept moving efficiently. Your responsibilities will include: Managing air import and export shipments from booking through to completion Preparing and checking air freight documentation Liaising with customers, airlines, overseas agents and suppliers Monitoring shipment progress and following up on delays or missing information Responding to customer queries and providing regular shipment updates Supporting quotations, rate requests and booking arrangements Checking supplier invoices, costs and shipment charges Maintaining accurate job files and system records Resolving operational issues and escalating where necessary Working closely with colleagues to ensure a smooth and efficient operation Providing a high level of customer service throughout the shipment lifecycle About You We are looking for someone who already has solid experience within air freight forwarding and understands the pace and requirements of an operational environment. You will ideally have: Previous experience in an Air Freight Operator / Air Freight Coordinator position Good knowledge of air freight processes, documentation and terminology Experience handling import and/or export shipments Strong customer service and communication skills The ability to manage multiple shipments and competing priorities Good attention to detail and organisational skills A positive, reliable and proactive approach The ability to work effectively as part of a teamMost importantly, we are looking for someone who knows air freight, enjoys dealing with people and wants to join an established business where they can make a genuine contribution to the continued development of the operation. Salary: Up to £35,000 DOE Location: Caterham, Surrey Job Type: Full-time, Permanent WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Service Design Manager Our client is a leading global technology and consulting organisation, delivering innovative solutions and supporting critical business operations for customers around the world. The company operates across a diverse range of sectors, providing high-value technology services, systems integration, digital transformation, and managed services to public and private sector clients globally. Driven by a commitment to innovation, collaboration, trust, and forward-thinking technology, the organisation continues to grow its presence across the UK and is seeking additional resources to support a number of upcoming projects. The Role The Service Design Manager is responsible for defining and implementing the service design and service transition approach for a large-scale revenue collection and ticketing programme, ensuring that all changes are designed, assured, and transitioned into live service in a controlled and compliant manner. The role leads all service design activities related to the implementation of changes across the end-to-end service landscape, ensuring that processes, tools, organisational structures, and governance frameworks are in place to support efficient delivery across the full service lifecycle. The Service Design Manager ensures that all service design artefacts are complete, consistent, and compliant with internal standards and contractual requirements. Services must be designed to meet business objectives, operational needs, and service acceptance criteria at all times. Key Duties Include Define, maintain, and continuously improve the Service Design and Service Transition Plan, ensuring alignment with contractual requirements and governance frameworks. Lead the development of end-to-end service designs covering service design, change management, testing, transition, and decommissioning processes. Ensure all service designs support safe, controlled implementation of changes, minimising disruption to live services and customers. Define and manage service acceptance criteria, system impact assessments, and traceability from business requirements through to delivery and testing. Coordinate across suppliers and interfacing parties to ensure integrated service design and clear accountability across the ecosystem. Ensure that all service designs meet business objectives, quality, compliance, security, and cost requirements. Oversee production and governance of all service design artefacts, including high-level and low-level designs, support models, and documentation for assurance. Ensure services are designed for resilience, scalability, supportability, and minimal operational impact, including avoidance of single points of failure. Lead the service assurance process, ensuring all design, development, testing, and release stages are completed and approved prior to deployment. Lead the Change Advisory Board (CAB) process, ensuring all service design aspects of proposed changes are adequately defined, assessed, and approved. Drive operational readiness and service transition, including release management, deployment, training, early life support, and successful embedding into live operations. Requirements Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline (or equivalent experience). Proven experience in service design and service transition within large-scale, complex IT or systems integration programmes. Strong experience across the end-to-end service lifecycle, including design, testing, change management, and transition. Demonstrable experience producing and managing service design artefacts, including option analysis, impact assessments, high-level designs, low-level designs, and service documentation. Experience defining and managing service acceptance criteria, traceability matrices, and assurance processes. Strong knowledge of multi-supplier environments and interface management, with the ability to coordinate across multiple parties. Solid understanding of non-functional requirements, including security, resilience, performance, and scalability. Experience in risk identification, management, and mitigation within service design and transition activities. Strong knowledge of ITIL and ISO 20000 principles, particularly in service design, service transition, and continual improvement. Strong governance and documentation skills, with experience supporting formal assurance, approvals, and audits. Excellent stakeholder management and communication skills, with the ability to engage effectively with customers, interfacing parties, suppliers, and technical teams. Desirable certifications: ITIL 4 (Foundation minimum, advanced certification preferred) and familiarity with ISO 20000 or equivalent IT Service Management standards. Desirable sector experience: Transport and mobility systems, particularly ticketing and revenue collection systems (EMV contactless, Oyster or equivalent fare systems), large public-sector or safety-critical environments, complex systems integration and third-party interface testing, and accreditation or compliance-driven programmes (PCI, security, regulatory environments)

Office Administrator Salary: £24 - £28k per annum (depending on experience) Are you looking for a hands-on role in a small office administration team? Working alongside the Office Manager on a day to day basis, you will be providing support to the wider business, as well as clients face to face and over the phone. You'll be openly encouraged to become completely involved in all areas of the everyday operations of the office, you'll be: Meeting and greeting customers on reception Updating internal systems with any changes or modifications to current plans; coordinating with manufacturers on orders/parts needed for jobs. Updating clients and colleagues with any changes to appointments. Generating invoices and processing payments. Key skills you'll be able to offer: A positive and friendly work ethic, happy to help out others to meet deadlines. Able to use initiative and juggle tasks to overcome obstacles. The want to work as a member of a small, tight-knit team, who depend on one another to meet deadlines and client expectations Confidence when chatting to people face to face, over the phone, and follow up correspondence - email and letters. Strong IT skills, including working knowledge of Microsoft Outlook, Word, and Excel - previous experience on on-line booking systems would be useful. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15847

Continual Improvement and Innovation Manager Redhill, Surrey | Hybrid Working | 16-Month Fixed Term Contract The Opportunity A leading global technology and engineering organisation is seeking an experienced Continual Improvement and Innovation Manager to join a major long-term transport technology programme. The programme involves the operation, maintenance and ongoing development of a large-scale, business-critical technology environment supporting millions of passenger journeys. It encompasses customer-facing equipment, payment and ticketing technology, back-office platforms, IT infrastructure, operational systems and associated support services. This is a key role responsible for establishing and leading the continual improvement and innovation function across the programme, identifying opportunities to improve service quality, operational efficiency, system resilience, maintainability, customer outcomes and value for money. The successful candidate will work across operational, service management, engineering and technical teams, using the ITIL Continual Improvement Model to identify, prioritise and deliver measurable improvements. Key Responsibilities • Establish, manage and continuously develop the programme's Continual Improvement and Innovation framework, aligned with ITIL principles and contractual requirements., • Lead continual improvement processes across service delivery, operations, engineering and technology environments., • Conduct and coordinate assessments of service delivery, operational processes, systems, asset management and incident management to identify improvement opportunities., • Analyse operational data, service performance, incidents, trends and stakeholder feedback to identify opportunities to improve reliability, efficiency and customer outcomes., • Develop structured improvement roadmaps aligned with contractual objectives, service strategy and wider business priorities., • Facilitate workshops, root cause analysis and improvement sessions with operational and technical stakeholders., • Develop business cases and improvement proposals, clearly defining objectives, costs, risks, dependencies, benefits and success measures., • Present recommendations, improvement proposals and progress updates at senior management and customer governance meetings., • Work closely with customer representatives, service managers, technical authorities, engineering teams and operational stakeholders., • Oversee the delivery of improvement and innovation initiatives, ensuring projects are delivered effectively and remain aligned with business and contractual objectives., • Track and measure realised benefits against agreed objectives and implement corrective actions where required., • Lead post-implementation reviews and produce reports, dashboards and executive summaries covering improvement performance and realised benefits., • Identify opportunities to introduce automation, digital transformation and innovative technologies across service and operational environments., • Promote a culture of continual improvement by sharing best practice, lessons learned and successful initiatives across the programme., • Ensure continual improvement objectives, processes and initiatives are understood across operational and technical teams. Experience & Skills The successful candidate will ideally have: • Strong experience within continual improvement, service improvement, operational excellence or innovation management., • Experience working within contractual service delivery environments and formal governance structures., • Strong understanding of ITIL Continual Improvement practices and service management principles., • Experience working across service management, operational support, engineering and architecture teams., • Experience facilitating workshops, root cause analysis and stakeholder engagement activities., • Strong analytical and problem-solving capability., • Experience analysing service performance metrics, operational data and service reporting., • Excellent stakeholder management and influencing skills, including working with senior executives and technical teams., • Strong business case development and financial analysis skills., • Experience overseeing improvement projects and measuring realised benefits., • Understanding of automation, digital transformation and innovation approaches., • Strong reporting, presentation and documentation skills., • Experience using Power BI or equivalent reporting/data analysis platforms. Qualifications Ideally candidates will hold one or more of the following: ITIL 4 Managing Professional or relevant ITIL 4 Specialist qualification; Lean Six Sigma Green Belt or above; PRINCE2 Practitioner, Agile Practitioner or equivalent project/delivery qualification; degree-level qualification or equivalent experience within Business, Technology, Engineering or a related discipline

Job Title: Saw Operator Location: Redhill, RH1 5NB Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time - 2 Shifts Available Shift Pattern: Hybrid Evening (Apply online only) Mon-Thurs (40h/week) - 3 breaks 15/30/15 - x1 Vacancy Please note due to the office location access to your own vehicle is required as the office is not readily accessible via public transport, free parking is provided on site. About us: At Kiyo Engineering, we take pride in delivering quality engineering and design solutions that meet the specific requirements of our clients. For more than a decade, we've been providing exceptional welding and fabrication services, specialising in the manufacturing of aluminium, stainless steel, mild steel, and engineering plastics, supported by a wide range of high-specification, precision-driven CNC machinery. We are passionate about our craft and are committed to our clients and continue to offer quality, professional and individually tailored solutions supported by unrivalled craftsmanship. About the role: Reporting to the Saw Team Leader, the Saw Operator is responsible for the production of saw cut parts by loading and unloading various saw machines; maintaining quality and safety standards; keeping records as appropriate and assisting in the maintenance of equipment. The operator will ensure continuity of production in the saw room, maintaining required specifications within agreed timeframes. About your day to day: Preparing and operating the circular, manual and auto band saws to perform manufacturing tasks Preparing and loading raw materials into the saw machines Completing raw material paperwork and checklists Inspecting and measuring finished products and comparing them with technical and quality requirements to ensure correct completion of the process together with de-burring, shuffling, and cleaning of finished parts as necessary and saw operations as required, respecting all advised schedules and timelines for production In consultation with the Production Manager and Saw Team Leader, ensuring all machines remain well stocked with continuity of production at all times Strictly adhering to all health and safety procedures Demonstrating a strong team approach ensuring clear communication with colleagues at all levels Adhering to SOP's (Standard Operating Procedures) To be responsible and fully accountable for ensuring all completed parts conform with all specifications and quality deliverables as appropriate Ensures that every machine process is undertaken in compliance with the company guidelines Maintains continuity among work shift by communicating actions, irregularities, and continuing needs Maintains equipment by completing preventative maintenance requirements; follows manufacturer's instructions; troubleshoots machines Ensures saws are maintained through daily cleaning and predetermined maintenance activities To ensure efficient operation of the saw area in achieving specified agreed targets To participate in daily production meetings with the team detailing production targets, quality concerns and any other focus points identified To achieve throughput against stated targets Undertaking any other duties as may be required by the Management teamAbout you: Must be a team player and have the ability to work well with others Must have a safety conscious mindset Previous experience in saw operation is desired by not necessary Passion for manufacturing Must have or be willing to have a license in the operation of Forklift Trucks (Refresher training is provided on site) Willingness to take on additional training as required by the businessWhat we offer Free parking Bonus scheme Overtime available Pension schemePlease click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Saw Technician, Metal Manufacturing Engineer, CNC Machinist, CNC Operator, CNC Machine Setter Operator, Mechanical Engineer, Machine Technician will also be considered for this role

Job Advert Ward Sister North Downs Hospital Part time - 37.5 hours per week North Downs Hospital is one of Surrey's leading private hospitals with an excellent reputation for delivering high quality healthcare treatments and services. Located within the M25, close to the centre of Caterham, the hospital opened in 1974 and currently has 15 bedrooms, all with en-suite facilities and a daycase suite. By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The fully equipped ultra clean air theatre is particularly suitable for orthopaedic procedures offered such as arthroscopy, hip and knee replacements. The day unit is suitable for minor operations and endoscopy. Treatments at the hospital also include cataract removal, ENT procedures, hernia repair, varicose vein surgery, hysterectomy, prostate surgery and urological procedures. A fantastic opportunity has arisen for an enthusiastic and highly motivated Ward Sister / Charge Nurse to join the ward nursing team at North Downs Hospital. You will be expected to help lead our team, supporting junior members of the team and coordinating the ward. The role In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. The appointed Ward Sister/ Charge Nurse must be organised with good attention to detail, excellent communication skills and the ability to work well within a team.The successful candidate will support the Ward Manager and team in ensuring that safe, effective and high quality clinical care is delivered to all patients. What you will bring with you Current NMC registration An ability to deliver high standards of patient care Mentorship qualification desirable Previous Clinical Supervisory and Mentorship experience Enthusiastic and empathetic character promoting positive attitude at work Experience with EPR (Electronic Patient Records) system Flexibility and adaptability to meet the changing needs of the business Deliver a good working knowledge & compliance with CQC Standards /KLOEs and NICE guidance Be part of the On-Call rota providing support for ward out of hours Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because were people caring for people: Health, Wellbeing & Financial Security Private Medical Cover, with the option to add your partner and dependants Discounted Bupa Dental Insurance Life Assurance (Death in Service) x3 your base salary Private Pension, with Ramsay matching up to 5% after a qualifying period Employee Assistance Programme WorkLife Balance 25 days annual leave + bank holidays, with the option to buy or sell additional days Flexible shift patterns, where possible Family friendly policies including enhanced parental leave Volunteer leave to support causes that matter to you Career Development & Recognition Training and Development via the Ramsay Academy to support your career development Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks Access to our benefits platform, offering a wide range of discounts Cycle2Work scheme Subsidised staff restaurant, where possible Free parking on site, where possible About us Ramsay Health Care UK is a well-established global hospital group with over 60 years experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, can do attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. The Ramsay Way culture recognises that people staff and doctors are Ramsay Health Cares most important asset and this has been key to our ongoing success. We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care. We care. Its more than what we do, its who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role. TPBN1_UKTJ

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