Lead and supervise the staffs. Manage shift schedules, delegate responsibilities, and ensure team performance aligns with service standards. Maintain high levels of customer satisfaction by managing service flow, handling complaints, and ensuring prompt and friendly service. Act as the point of escalation for complex customer concerns. Oversee day-to-day floor activities including opening/closing procedures, cleanliness, stock display, and compliance with food safety and hygiene standards. Support onboarding of new staff and conduct on-the-job training. Ensure compliance with health and safety regulations, food hygiene legislation, and internal policies. Work with the kitchen and barista teams to monitor stock usage, place restocking orders when needed, and ensure availability of essential items. Report to the Management regarding staff performance, customer feedback, and operational issues.
A fantastic opportunity for an efficient and organised individual to join our team of friendly, dedicated, and energised staff who prides themselves on their commitment and work ethic. We are looking for someone to fit right in with them, and the ideal applicant would be highly organised, self-motivated, enjoy working systematically and able to work efficient processes, and thrive in a fast-paced atmosphere. Whilst part of the team, you will at times be required to work alone, so reliability to complete your work is essential. Warehouse key responsibilities: To prepare orders: This includes the accurate picking of products and inspection (best before date and packaging condition); Packing of the goods after checking; To ensure that packages are correctly handled and stored to avoid damage; Sorting and placing materials or items on to racks and shelves Management and maintaining a healthy level of raw materials, asking the warehouse manager for more whenever needed To be aware of and to follow all safety guidelines To assist in other duties as reasonably requested Skills needed as a Warehouse Operative Good organisational skills Ability to meet the physical demands of the job Attention to detail Flexible and willing to take on a variety of tasks Basic computer literacy particularly Excel and Word, Internet and e-mail Fluency in Portuguese and basic knowledge in English (at least to be able to read English product picking list)
We are seeking a skilled and experienced IT Manager to oversee our organisation's IT infrastructure and ensure the smooth operation of all technology systems. The ideal candidate will possess a strong background in information technology, with expertise in server management, information security, and disaster recovery. As an IT Manager, you will be responsible for supervising the IT team, managing projects, and implementing best practices to enhance our technological capabilities. Responsibilities: - Lead and manage the IT department, ensuring effective supervision of team members. - Oversee the installation, configuration, and maintenance of servers and networking equipment, including Cisco routers. - Implement and manage remote access software to facilitate secure connections for remote employees. - Develop and execute disaster recovery plans to safeguard critical data and systems. - Ensure compliance with information security policies and best practices to protect organisational assets. - Manage DHCP services to ensure efficient IP address allocation within the network. - Collaborate with other departments to assess their IT needs and provide tailored solutions. - Monitor system performance and troubleshoot issues as they arise to maintain optimal operation. - Stay updated on emerging technologies and recommend improvements to enhance IT services. Qualifications: - Proven experience in an IT management role or similar position. - Strong knowledge of ITIL principles and practices. - Proficiency in server management and network administration. - Familiarity with AWS cloud services is advantageous. - Excellent problem-solving skills with a focus on information security. - Strong supervisory skills with the ability to lead a team effectively. - Exceptional communication skills, both verbal and written, with the ability to convey technical concepts to non-technical stakeholders. - Relevant certifications in IT management or networking are desirable. If you are passionate about technology and have a proven track record in managing IT operations, we encourage you to apply for this exciting opportunity as an IT Manager.
Location: Sanderstead, South Croydon Position Type: Full-time/Part-time Shift Patterns: Morning shifts (7:00 am - 4:00 pm) or evening shifts (5:00 pm - 10:30 pm). About Maple Maple is a brand-new, exciting restaurant that’s bringing high quality food and service for brunch, sweet treats, coffee and dinner. With a focus on quality ingredients, innovative dishes, and exceptional service, we’re creating a dynamic environment for both our guests and our team. Join us as we open our doors and build something extraordinary together! The Role We are looking for an enthusiastic and hardworking Kitchen Porter to join our team. As a vital member of the kitchen team, you’ll ensure the kitchen runs smoothly, stays spotless, and is ready to deliver exceptional food service. Key Responsibilities • Maintain the cleanliness of all kitchen areas, including equipment, floors, and workstations. • Operate dishwashers and ensure crockery, cutlery, and equipment are cleaned, dried, and stored appropriately. • Assist chefs by keeping the kitchen stocked with clean equipment and utensils. • Manage waste and recycling efficiently and in line with health and safety standards. • Support the kitchen team during busy service periods, maintaining organization and efficiency. • Perform deep-cleaning tasks as required. What We’re Looking For • A reliable team player with a strong work ethic. • Ability to work flexibly across morning and evening shifts. • Strong attention to detail, ensuring hygiene and cleanliness standards are met. • A proactive attitude, ready to jump in and help wherever needed. • No previous experience necessary – just a willingness to learn and a passion for supporting a busy kitchen. What We Offer • Competitive hourly rate and opportunities for overtime. • Meals on shift. • A supportive, friendly working environment. • The chance to be part of an exciting new restaurant from the very start. • Opportunities for growth and development within the team. Ready to be part of something new and exciting? Apply now and join the team at Maple!