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To provide friendly, efficient and professional service to all customers, ensuring an excellent dining experience from arrival to departure. Key Responsibilities Customer Service ● Welcome and greet customers in a friendly and professional manner. ● Escort customers to their tables and provide menus. ● Explain menu items, specials and promotions when required. ● Take accurate food and drink orders. ● Answer customer questions regarding ingredients, allergens and menu options. ● Provide attentive and polite table service. ● Check on customers during their meal to ensure they are satisfied. ● Handle customer requests and complaints professionally and report issues to the manager when necessary. Food & Drink Service ● Serve food and beverages promptly and correctly. ● Ensure dishes are presented correctly before serving. ● Check that orders are complete and accurate. ● Communicate effectively with the kitchen and bar team. ● Clear and reset tables efficiently. ● Follow the restaurant’s food safety and hygiene procedures. Payments ● Process customer bills accurately. Cleaning & Organisation ● Keep tables, chairs and front-of-house areas clean and tidy. ● Clean and restock service stations. ● Ensure menus and other customer materials are clean and presentable. ● Assist with opening and closing duties. ● Follow the restaurant’s cleaning schedule. Personal Qualities ● Friendly and approachable. ● Professional and well presented. ● Positive attitude. ● Team player. ● Responsible and dependable. ● Customer-focused. Working Requirements ● Flexible availability, including evenings, weekends and bank holidays where required. ● Ability to stand and work for extended periods. ● Ability to work efficiently during busy service periods.

We’re looking for a brilliant Barista / Café All-Rounder to join our small independent café. We want someone friendly, relaxed and genuinely good with people — the kind of person who notices the regulars, makes customers feel welcome and is happy getting stuck into whatever needs doing. The role will include making great coffee, serving customers, taking orders and payments, preparing simple food, keeping the café looking lovely, restocking and helping with opening and closing. Because we’re a small team, this isn’t a role where you’ll only stand behind the coffee machine. Everyone helps with everything, so we’re looking for someone practical, reliable and comfortable working independently when needed. Previous barista experience is essential, but personality, attitude and a genuine love of hospitality are just as important. If you’re friendly, dependable, enjoy a busy café and like being part of something a little more personal than a big chain, we’d love to hear from you.

Tolians is looking for a reliable and hardworking Shop Floor Assistant to help keep our supermarket and deli running smoothly day-to-day.This is a hands-on role suited to someone who is organised, customer-focused, and comfortable working in a fast-paced retail environment.Key ResponsibilitiesRefill and restock shelves throughout the storeEnsure products are correctly faced and displayed neatlyCheck shelf edge labels are accurate and positioned correctlyMonitor stock dates and rotate products where requiredAssist with receiving and distributing deliveriesOrganise stock in storage and shop floor areasHelp customers with enquiries and direct them around the storeServe customers politely and professionallyMaintain cleanliness and general presentation of the shop floorReport low stock, damaged goods, or pricing issues to managementWhat We’re Looking ForGood attention to detailReliable and punctualAble to work independently and as part of a teamFriendly and approachable with customersComfortable with physical work including lifting and moving stockPrevious retail or supermarket experience is helpful but not essentialAble to work quickly without sacrificing accuracyTakes initiative and stays productive during quieter periodsJob TypeFull-time / Part-time availableFlexible shifts may be required, including weekendsAbout ToliansTolians is a busy supermarket and deli focused on good service, well-stocked shelves, and a welcoming shopping experience for all customers.

We are looking for a friendly, reliable and hardworking person to join our small independent café in Stockwell. This is a hands-on, part-time role working alongside the owners across both the café floor and kitchen. The role includes: • Making sandwiches, • Toasting sandwiches as customers order them, • Serving customers and using the till, • Clearing and cleaning tables, • Washing up and restocking, • Keeping the café clean and welcoming, • Helping with other straightforward kitchen and café tasks Previous café or hospitality experience would be helpful, but reliability, a positive attitude and willingness to learn are most important. Early-morning availability is required, including every Saturday morning.

Waitress / Front of House Team Member Berry & Maple As a Waitress at Berry & Maple, you will be the face of our restaurant, creating a warm, friendly, and memorable experience for every guest from the moment they arrive until they leave. You will provide attentive table service, ensure food and drinks are served promptly, and maintain the high standards of hospitality that Berry & Maple is known for. Key Responsibilities: • Welcome and seat customers in a friendly and professional manner., • Take accurate food and drink orders using the restaurant’s ordering system., • Serve meals and beverages efficiently while ensuring presentation meets Berry & Maple’s standards., • Provide knowledgeable recommendations on menu items, daily specials, and dietary options., • Ensure customer satisfaction by checking in with guests throughout their visit and resolving any concerns promptly., • Prepare and clear tables quickly while maintaining a clean, organised dining area., • Process payments accurately using the till and card payment systems., • Assist with opening and closing duties, including setting up the restaurant, restocking supplies, and maintaining cleanliness., • Work closely with the kitchen and bar teams to ensure smooth and efficient service during busy periods., • Follow all food hygiene, health and safety, and company procedures. What We’re Looking For: • A positive, friendly, and approachable personality., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining attention to detail., • A strong team player with a proactive attitude., • Well-presented, reliable, and punctual., • Previous hospitality experience is desirable but not essential, as full training will be provided

BARISTA – BERRY & MAPLE Berry & Maple is looking for an experienced, friendly and energetic Barista to join our busy brunch team. We’re looking for someone who takes pride in making great coffee, works well under pressure and brings positive energy to the team and our customers. The Role As a Barista at Berry & Maple, you will be responsible for: • Preparing high-quality coffees and hot drinks consistently, • Producing well-presented drinks, • Providing friendly and welcoming customer service, • Working efficiently during busy brunch services, • Taking and preparing drink orders accurately, • Keeping the coffee station, bar and equipment clean and organised, • Restocking milk, coffee, cups and other bar supplies, • Working closely with the floor and kitchen teams, • Maintaining Berry & Maple’s presentation and service standards What We’re Looking For • Previous barista experience preferred, • Good knowledge of espresso-based drinks, • Latte art skills are a bonus, • Confident working in a fast-paced environment, • Reliable, punctual and well presented, • Friendly and confident with customers, • A strong team player with a good work ethic What We Offer ✨ Competitive pay ☕ Training and development 🥞 Staff meals 📈 Opportunity to grow within Berry & Maple Full-time and part-time positions available. If you love coffee, brunch and creating a great customer experience, we’d love to hear from you.