
About Us We are a premium handcrafted chocolate brand with an integrated cafe. We are opening our first London location and seek an experienced, customer-focused Supervisor to support the Store Manager in leading day-to-day operations and building our local family-friendly presence. Key Responsibilities - Support the Store Manager in motivating and guiding a small team - Ensure excellent customer service and maintain high product presentation standards - Assist in managing daily store operations: inventory control, cash handling, and supplier coordination - Contribute to overseeing cafe operations - Help drive sales and execute local marketing initiatives; support achievement of financial targets - Uphold brand standards and deliver a premium guest experience - Provide feedback and reports to the Store Manager and assist in implementing company policies and promotions Requirements - Experience in retail and hospitality, preferably in a supervisory role - Strong communication and customer service skills - Understanding of stock management and POS systems is a plus - Passion for premium food and attention to detail - Flexibility for early mornings, weekends and public holidays - Eligibility to work in the UK What We Offer - Competitive salary and opportunities for growth - Staff discounts on chocolate items - Opportunity to contribute to our flagship London store - Training, career development, and a creative, supportive team We welcome applications from diverse backgrounds.

Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries, managing salon emails ,taking payments, issuing receipts, and managing the till. Ensuring the front-of-house and reception area are always clean, tidy, and inviting supporting stylists and management with day-to-day tasks. Keeping track of retail stock at the front desk and assisting with product sales. Helping coordinate a smooth and professional flow of daily operations. What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon or spa is essential). A genuine passion for delivering excellent customer service. Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation. Ability to multitask, stay calm under pressure, and manage time effectively and a willingness to learn. Tech-savvy and comfortable using booking or POS systems (training provided). A team player who’s willing to go the extra mile for clients and colleagues