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Senior Infrastructure EngineerPay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.DWP. Digital with Purpose.We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital.We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.What skills, knowledge and significant experience will you need?Lead Criteria: Demonstrable expertise in Microsoft Active Directory and Microsoft Entra ID, including the design, implementation, support and optimisation of enterprise-scale identity and access management services with strong experience of hybrid identity solutions using Microsoft Entra ConnectSignificant experience delivering Identity and Access Management (IAM) services within a large, complex enterprise environment, working effectively across internal teams, multiple suppliers and third-party service providers.Strong experience of Identity Governance and Administration (IGA) and Joiner-Mover-Leaver (JML) lifecycle management, including access provisioning, role management, automation, auditing and compliance controls.Practical experience designing and implementing modern authentication and authorisation solutions, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access, federation, and application integration with Microsoft Entra ID.Proven experience implementing and operating Privileged Access Management (PAM) and Privileged Identity Management (PIM) solutions, including privileged account governance, Role-Based Access Control (RBAC), Just-in-Time (JIT) access, and technologies such as Microsoft Entra PIM or CyberArk.Experience applying Zero Trust principles to identity architectures, including least-privilege access, identity protection, privileged access controls and threat mitigation, with the ability to provide technical leadership and influence stakeholders at all levels.You and your roleYou'll start your day helping protect the identities and access of millions of users across one of the UK's largest IT environments. One moment you're working with Microsoft Entra ID, Active Directory and cloud platforms like Azure and AWS, the next you're collaborating with Security, DevOps and Architecture teams to strengthen Zero Trust security, automate identity processes and improve privileged access management.This is a role where you'll solve complex technical challenges, influence the future direction of identity services and play a key part in delivering secure, resilient systems that people rely on every day. If you enjoy working at scale, driving innovation and making a real impact, you'll feel right at home here.Details. Wages. Perks.Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you.Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.Pay: We offer competitive pay of up to £ 73,205Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year.Holidays: A generous leave package starting at 26 days rising to 31 days over time.You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.We have a broad benefits package built around your work-life balance which includes:Flexible working including flexible hours and flex-friendly policiesTime off volunteering and charitable givingBring your authentic self to work with 'I Can Be Me in DWP'Discounts and savings on shopping, fun days out and moreInterest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a differenceSports and social activitiesProfessional development, coaching, mentoring and career progression opportunities.And we have an award-winning environment and culture:DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awardsDiverse and Inclusive Leadership at Digital Leaders Awards 2024Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer AwardsProcess:We know your time is valuable, so our application and selection process are just two stages:Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.Interview: a single stage interview online.CLICK APPLY for more information and to start your application.TPBN1_UKTJ

Pay up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.DWP. Digital with Purpose.We are looking for a Lead Agile Delivery Manager to join our community of digital experts in DWP Digital.Data Enablement, a key part of DWP Digital's modernisation journey. You'll lead the delivery of large-scale digital products and services, working across complex, multi-team environments and helping shape the future of DWP's data capabilities.The scale of what we do is extraordinary, and the impact of our work is felt across the country every day. If you're passionate about agile delivery and motivated by meaningful work that makes a real difference, we'd love you to join us and help build DWP's data services of the future.Developing a World-Class Practice.Our Agile Delivery practice is thriving with over 200 members. We lead a cross-government community which meets once a month to share ideas and discuss emerging trends.You're a leader. You'll support and develop your team, providing mentorship, regular feedback, and fostering a high-performing, collaborative culture rooted in agile principles.You'll tackle obstacles head-on, fine-tune workflows, and champion a culture where continuous improvement is embedded in everything the team does. Your leadership will keep delivery moving efficiently, creating the momentum needed for impactful, lasting change.What skills, knowledge and experience will you need?In your application, you should showcase clear examples and evidence of how you meet the following criteria:Experience leading in a strategic and inclusive way, driving transformation by challenging established norms and fostering a culture of innovation and growth. Ability to guide with a clear vision and strong sense of purpose, align complex programmes with broader organisational goals to enable teams to navigate ambiguity with confidence.Ability to identify, understand and engage a network of influential stakeholders across all levels, ranging from senior executives and programme sponsors to delivery teams, external partners, and cross-government collaborators. Cultivate and sustain strong, trust-based relationships to align interests, manage expectations, support shared goals, remove barriers and accelerate delivery of strategic outcomes.Experience of creating a culture of continuous learning and professional development, implementing effective incentives and support mechanisms that empower others to develop and thrive.Experience driving the commercial processes, including negotiations, governance, and escalated issues, to ensure delivery outcomes. Experience managing supplier relationships at a strategic level, ensuring contractual commitments are met and commercial risks are managed.Delivering with PeopleYou will lead the delivery of secure, high-performing data platforms, products and services that meet user needs and support DWP's strategic objectives.Working across multiple teams, you'll create the conditions for successful delivery by embedding agile ways of working, fostering collaboration, and building an environment where people feel empowered, supported and able to do their best work.You'll champion continuous improvement, encourage constructive challenge, and help teams adapt, learn and grow.You'll drive complex delivery at scale, managing dependencies, risks and priorities while removing blockers and enabling teams to focus on delivering value.Working closely with senior stakeholders, you'll build strong relationships, align delivery with strategic objectives, and help develop inclusive, high-performing teams that deliver successful outcomes for millions of users.Details. Wages. Perks.Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield, whichever is most convenient for you.Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.Pay: We offer competitive pay of up to £80, 267.Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.Holidays: A generous leave package starting at 26 days rising to 31 days over time.You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.We have a broad benefits package built around your work-life balance which includes:Flexible working including flexible hours and flex-friendly policiesTime off volunteering and charitable givingBring your authentic self to work with 'I Can Be Me in DWP'Discounts and savings on shopping, fun days out and moreInterest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a differenceSports and social activitiesProfessional development, coaching, mentoring and career progression opportunities.And we have an award-winning environment and culture:DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awardsDiverse and Inclusive Leadership at Digital Leaders Awards 2024Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer AwardsProcess:We know your time is valuable so our application and selection process is just two stages:Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.Interview: a single stage interview online.CLICK APPLY for more information and to start your application.TPBN1_UKTJ

Application Operations EngineerPay up to £46,547 plus 28.97% employer pension contributions, hybrid working, flexible hours, and a truly great work life balance.DWP. Digital with Purpose.We have an exciting opportunity to join our community of experts at DWP Digital as a Senior Application Operations Engineer within our Centralised Application Support Services (CASS) that spans DWP Digital.DWP is the UK's largest government department. We are the UK's largest payer, making around £280 billion in payments every year and a third of all UK BACS traffic, to support and empower millions of people.Our DWP Digital teams are using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions, positively changing how government work.We design, build, and run digital public services, making them simpler and faster for everyone.The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.What skills, knowledge and experience will you need?Previous experience of managing the technical application support of services focusing on your implementation of improvement initiatives to deliver a quality service.Ownership and initiative - Evidence of working with other stakeholders to ensure service outcomes are achieved.User Focused - Evidence of managing multiple competing priorities and the techniques used to ensure customer outcomes are met.Service Focused - Ability to take a holistic view of applications, their interfaces and dependencies to diagnose issues and coordinate resolution activities across multiple services.You and your roleAs a Senior Application Operations Engineer, you'll keep business-critical applications reliable, resilient and performing at their best. From solving complex technical issues to driving automation and service improvements, you'll work with cutting-edge technologies while helping shape the future of digital services and mentoring the engineers around you.Details. Wages. Perks.Location: You'll join us in one of our brilliant digital hubs in Blackpool or Newcastle whichever is most convenient for you.Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.Pay: We offer competitive pay of up to £46,547.Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year.Holidays: A generous leave package starting at 25 days rising to 31 days over time.You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.We have a broad benefits package built around your work-life balance which includes:Flexible working including flexible hours and flex-friendly policiesTime off volunteering and charitable givingBring your authentic self to work with 'I Can Be Me in DWP'Discounts and savings on shopping, fun days out and moreInterest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a differenceProfessional development, coaching, mentoring and career progression opportunities.And we have an award-winning environment and culture:DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awardsDiverse and Inclusive Leadership at Digital Leaders Awards 2024Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer AwardsProcess:We know your time is valuable, so our application and selection process are just two stages:Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.Interview: a single stage interview online.CLICK APPLY for more information and to start your application.TPBN1_UKTJ

Repairs Scheduler Location: Blackpool Salary: Starting Salary £26,924 rising to Spot Salary £28,341 (At 2 years, subject to satisfactory performance) Please note that the assessment centre for this role will take place at our Blackpool Office. If we receive a high volume of applications, we may close the advert early, so we recommend applying as soon as possible Youll play an important role in delivering a responsive repairs service and a positive customer experience through effective planning and scheduling of repair jobs. Working closely with our contact centre, operatives and contractors, youll help make sure the right work is completed at the right time, first time where possible. Your organisation, initiative and focus on service will help improve productivity, increase capacity and support customer satisfaction. What youll be doing Youll be amain point of contact for in-house operatives, planning and allocating day-to-day and void repairs to meet customer needs. Monitoring and managing operatives diaries to make the best use of time and resources. Tracking progress of jobs, following up outstanding work and making sure in-house teams and external contractors keep repair updates accurate and up to date, while maintaining a high standard of customer service. Supporting the effective planning of day-to-day and void repairs to ensure work is scheduled and delivered efficiently. Forward planning will be key in managing holidays, absence and changing demand. Scheduling customer appointments with care, taking individual needs into account and ensuring the most suitable operative or contractor is assigned to each job. Using data such as completed jobs, rebooked appointments and outstanding repairs to identify opportunities for improvement through trade zoning and smart scheduling. Youll help reduce delays, improve productivity and enhance the customer experience. Using daily reports to review travel time, downtime and wasted visits, helping us improve efficiency and make better use of resources. What youll need Experience working in a fast-paced customer-focused or administrative environment Excellent understanding of providing first class customer service Strong ability to multi task and ability to juggle conflicting priorities Flexible and adaptable approach to deal with changing requirements Excellent organisational skills and manage a busy workload First class communication skills Ability to work independently and as part of a team Demonstrate initiative and liaise proactively with internal and external customers Excellent administration skills Team rota in place to cover operating hours of 7.30am to 6.00pm *Please note this role is office based What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment PensionDC scheme (upto 10% contribution from both colleagues and Great Places) WPAHealthcarescheme starts at no contribution level with £1250 of savings available per year (optionto increase & add family members) Annual leaveStart at 26 days annual leave, increasing up to 30 dayswithin 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Professional fees The business pays the cost of one professionalrole relatedmembership fee for each colleague The Market Placehigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage StreamYou can access savings opportunities andearly accessto wages Health andWellbeingInitiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physicalwellbeingand financial wellbeing At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Closing date: 2 nd October 2026 Shortlist date: 3 rd October 2026 Interview date: TBC TPBN1_UKTJ

Pay of £57,946 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Please note this role requires you to pass Security Check clearance. DWP. Digital with Purpose. We're looking for an experienced Security and Fraud Risk Manager to help shape public services that are secure by design, resilient to fraud and error, and trusted by the people who rely on them. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year that support millions of people across the country. This is an influential advisory role at the heart of service design and delivery. You'll act as a trusted expert on fraud, error and security risk, helping teams across Universal Credit and Working Age Services make informed decisions about how services are designed, delivered and improved. Colleagues will come to you for expert advice when developing new services, changing existing processes, introducing new technology or responding to emerging threats. Drawing on your expertise, you'll identify risks, assess vulnerabilities and recommend practical solutions that protect public money, safeguard citizens and support the delivery of effective public services. The scale of what we do is extraordinary, and the impact of your work will be felt across services used by millions of people every day. We'd love you to join us. To be eligible for this role, you must hold one of the following qualifications: Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) Governance, Risk and Compliance Professional (GRCP) Or an equivalent security qualification What skills, knowledge and experience will you need? Experience of using security and/or fraud and error strategies, principles and threat assessment approaches to identify, assess and respond to risks. Ability to use threat intelligence or emerging risk information to inform decisions, prioritise activity and support secure or fraud-resilient outcomes. Demonstrable knowledge and practical experience of risk management, including risk identification, assessment, mitigation, response, control monitoring and reporting. Practical experience and understanding of relevant policy and criminal law, including areas such as Nexus, Non-Repudiation and PACE. Practical experience of influencing and negotiating with senior stakeholders, translating business needs and strategic objectives into effective security, fraud and risk solutions. Experience of working with digital delivery teams and an understanding of Agile delivery methodologies. Delivering World-Class Protections You'll work closely with senior leaders, product teams, operational colleagues, security specialists and delivery teams as a trusted adviser on fraud, error and security risk. Teams will look to you for expert guidance when designing services, changing processes or addressing emerging threats. You'll help them understand risks, evaluate options and make informed decisions that balance effective service delivery with strong security and fraud controls. Using your expertise in fraud prevention, citizen identity, risk management and secure design, you'll analyse complex technical, operational and business information and turn it into clear, practical advice. You'll recommend solutions that help teams strengthen controls, reduce vulnerabilities and build services that are secure, resilient and trusted by the public. Your work will help protect public money, safeguard citizens from identity theft and ensure that fraud, error and security risks are identified, understood and managed effectively across Universal Credit and Working Age Services. We're looking for someone with strong analytical skills, sound judgement and the confidence to challenge constructively, influence decisions and build trusted relationships with a wide range of stakeholders. Depending on your experience, support will be available to work towards the Certified in Risk and Information Systems Control (CRISC) qualification. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Leeds, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £57,946. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days after one year days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. xrnqpay CLICK APPLY for more information and to start your application.

DWP. Digital with Purpose. DWP Digital is looking for an experienced Lead Technical Architect to help shape the future of our strategic Management Information and Analytics services. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Architecture design across on-premises, cloud and hybrid environments involving networking, security, presentation, middleware, database and integration components. Experience applying architecture principles, patterns, standards, practices and technical roadmaps to deliver effective solutions. Experience working with project delivery teams across agile, waterfall and hybrid delivery methodologies from concept through to live service. Ability to translate complex business requirements into robust technical solutions with clear traceability for stakeholders. Experience using architecture modelling techniques and tools to design and communicate solutions. Knowledge of data integration technologies including real-time and batch processing across multiple source systems. Experience of analytics and reporting platforms, including data warehousing, data lakes, business intelligence technologies and tools such as Power BI. You and your role As a Lead Technical Architect, you'll shape the future of one of the largest Management Information and Analytics services in UK government, influencing technology decisions that support around 20,000 users across DWP. Our architects play a key role in delivering digital transformation across DWP, translating complex business requirements into practical technical solutions and guiding programmes from concept through to live service. You'll work with senior stakeholders, architects, engineers and delivery teams to design secure, scalable solutions across cloud, hybrid and on-premises environments while leading architectural governance, influencing technology strategy and driving innovation across data, analytics and reporting platforms. As part of DWP Digital's Data Insights and Analytics community, you'll mentor and support other architects, helping to build capability and deliver high-quality services that provide trusted insight and better outcomes for millions of people across the UK. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £96,683. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £21,735 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application TPBN1_UKTJ

Neighbourhood Services Manager Blackpool £34,796 rising to £36,627 (At 2 years, subject to satisfactory performance) As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What youll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. TPBN1_UKTJ

DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application TPBN1_UKTJ

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu