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Flexible fieldwork with purpose.\n\n This is work for people who are happy to get out, travel, speak to others, and help make sure real experiences are heard.\n\n\n \n As a Field Interviewer, you’ll visit selected addresses across an assigned area and carry out in-home research interviews on issues that matter — including health, housing, transport, public services, and everyday life.\n\n\n \n You’re not selling anything. You’re listening. \n \n\n\n The information you collect helps governments, universities, charities and public bodies better understand people’s lives — and make decisions that can improve services and society.\n \n \n\n\n You'll visit people at their homes to carry out vital research interviews on important topics like health, housing and transport. We also undertake census-style media measurements on a national scale to help shape public-interest broadcasting. You'll guide conversations and digitally capture real experiences of daily life in Britain\nTalk to people. Capture stories. Shape real decisions.\n\n Every interview matters. Whether you’re speaking to someone in a city, town, village, coastal area or rural community, your role is to make it easier for people to share their views clearly and honestly.\n \n \n\n\n Some people may be confident straight away. Others may need reassurance. That’s where your warmth, professionalism and listening skills make the difference.\n \n \n\n\n You’ll use a NatCen device to guide structured interviews and accurately record responses. The work is purposeful, independent and people-focused — and you’ll be fully trained before you go out on your own.\nField-based work. Real support. Clear expectations.\n\n This is a travel-based role. You’ll be assigned a defined fieldwork area, with route planning support to help you manage your time and make your visits as efficient as possible.\n\n\n \n Travel times will vary depending on the interview location. You can typically expect to travel around 30–60 minutes each way. Travel is a key part of the role and you’ll need to be comfortable travelling throughout your assigned area. Some projects may also require longer journeys and occasional overnight stays. Paid travel time is available on most projects, alongside mileage reimbursement.\n\n\n \n You won’t be doing this alone. You’ll have:\n\n\n · Shadowing with experienced interviewers\n\n\n · Role-play and guided practice\n \n · Supported doorstep visits\n \n · Ongoing check-ins with a field manager\n \n · Practical support with route planning and confidence building\n \n \n What you’ll earn\n\n\n · £20–£30 per completed interview\n \n · Holiday pay + admin fees\n \n · Paid travel time\n \n · Competitive mileage reimbursement rates\n\n\n · Bonus payments up £750 in your first 12 months*\nWhat you’ll need\n\n · A full UK driving license and access to a car\n \n · Class 1 Business insurance\n \n · Right to work in the UK\n \n · Willingness to complete a DBS check\n \n · Reliable home broadband\n \n · Minimum 20 hours availability per week\n \n · Confidence using basic technology\n \n · Flexibility to work across weekdays, evenings and weekends. While you can plan your schedule, the role requires availability to carry out interviews at the times participants are available, including evening and weekend appointments.\nWho this role suits\n\n This role suits people who enjoy talking to others, are comfortable working independently, and want purposeful fieldwork that offers flexibility within participant-led interview schedules.\n \n \n\n\n You don’t need previous research experience. What matters is that you can build trust, ask questions clearly, listen carefully and represent NatCen professionally.\n\n\n \n It could be a strong fit if you’ve worked in retail, hospitality, admin, driving, sales, care or support work, community-facing roles, or other customer-facing roles.\n\n\n \n You’ll do well if you are reliable, organised, resilient, curious about people, and motivated by work that helps people’s voices be heard.\n\n\n \n\n \n \nAbout the National Centre for Social Research (NatCen)\n\n NatCen is Britain’s largest independent social research organisation. We believe social research has the power to make life better by helping organisations understand people’s lives, experiences and views.\n\n\n \n By speaking to people in their homes and recording their views accurately, you’ll help create research that informs decisions about services, policy and society.\n\n\n \n At NatCen, we believe social research has the power to make life better. By understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful role in shaping decisions that can make a difference.\nOur values\n\n We Are Curious\n\n\n We listen carefully and capture people’s experiences accurately.\n\n\n \n We Move with Purpose\n\n\n We plan fieldwork carefully and make every interview count.\n\n\n \n We Act with Integrity We treat every participant with respect, professionalism and confidentiality.\n \n \n\n\n We are proud to be a Disability Confident Committed Employer. If you require any reasonable adjustments during the interview process, please make us aware and we will endeavor to support you so you can showcase your best self during our hiring process.\n \n \n\n\n If you want flexible work with purpose — and you’re ready to travel, listen and help make sure people are represented — apply today. \n \n\n\n *All references to pay, bonuses and working arrangements are based on current projects and typical performance. Individual outcomes may vary.\n\n\n \n \n\n \n \nSkills, knowledge & expertise\n \n \nJob benefits\n \n \nAbout Sandbox

About The Sofa Delivery Company At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. Thats why were on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology. Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether youre in the warehouse, out on the road, or in a customers home, at The Sofa Delivery Company, youll deliver moments that matter. Heres what we offer: The Highlights: Great Pay: A competitive salary of £28,189 per annum (£13.72 per hour) plus an annual bonus of up to £2000 (paid quarterly) for delivering an amazing service. Location supplement of £2,000 The Ultimate 4-on, 4-off Balance: Work 7am 7pm and then enjoy 4 days to relax, recharge and enjoy life outside of work, including annual leave, thats the equivalent of working less than 6 months of the year! Its predictable, guaranteed (39.35 hrs/week), and permanent. Stress-Free Routing: No guesswork. Our 'Apollo' route planner creates efficient journeys to take the stress out of route planning Enjoy driving vehicles that are well maintained No Experience? No Problem: If you have a valid driving licence (max 6 points), well provide the full, paid training you need to succeed. Career progression Theres more Generous Discounts: 30% off DFS and Sofology products for you, plus 15% for friends and family. Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services. Career Growth: Tools, training, and support to help you grow with us. Enhanced Leave: Maternity, paternity, adoption leave, and more. Youll work as part of a skilled 2-person delivery team, completing 1015 deliveries a day and installing furniture in customers homes. This is a hands-on, physically demanding role involving regular lifting of heavy items and navigating stairs and tight spaces. If you take pride in doing a job properly, youll thrive here. What you'll be doing Complete all deliveries into customers homes in a safe and professional manner. Communicate effectively with the customer prior to delivery to ensure that they know youre on your way to their address. Ensure furniture is delivered to the room requested by the customer and that we do not leave them with any rubbish to dispose of. Represent The Sofa Delivery Company values and those of our brand partners in everything that you do. Work with your team and senior managers to provide feedback and continually improve the standards of service we offer. Carry out daily inspections of allocated vehicles and equipment, informing the line manager of any defects/missing items immediately. Comply with all driving laws as defined by the government and all company policies and procedures. The role is for you if... Youre ready to work as part of a supportive two-person team. Youve held a valid drivers licence for 12 months with less than 6 points Youre great with people and enjoy helping customers. Youre comfortable installing and lifting heavy furniture in different home settings. You take pride in your work and value safety of yourself and those around you. We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you. TPBN1_UKTJ

About The Sofa Delivery Company At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That's why we're on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology. Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you're in the warehouse, out on the road, or in a customer's home, at The Sofa Delivery Company, you'll deliver moments that matter. Here's what we offer: The Highlights: Great Pay: A competitive salary of £35,837 per annum (£17.51per hour) plus an annual bonus of up to £2000 (paid quarterly) for delivering an amazing service. Location supplement of £2,000 of which will be payable from July 2026 The Ultimate 4-on, 4-off Balance: Work 7am – 7pm and then enjoy 4 days to relax, recharge and enjoy life outside of work, including annual leave, that's the equivalent of working less than 6 months of the year! It's predictable, guaranteed (39.35 hrs/week), and permanent. Stress-Free Routing: No guesswork. Our 'Apollo' route planner creates efficient journeys to take the stress out of route planning Enjoy driving vehicles that are well maintained There's more… Generous Discounts: 30% off DFS and Sofology products for you, plus 15% for friends and family. Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services. Career Growth: Tools, training, and support to help you grow with us. Enhanced Leave: Maternity, paternity, adoption leave, and more. You'll work as part of a skilled 2-person delivery team, completing 10–15 deliveries a day and installing furniture in customers' homes. This is a hands-on, physically demanding role involving regular lifting of heavy items and navigating stairs and tight spaces. If you take pride in doing a job properly, you'll thrive here. What you'll be doing Complete all deliveries into customers' homes in a safe and professional manner. Communicate effectively with the customer prior to delivery to ensure that they know you're on your way to their address. Ensure furniture is delivered to the room requested by the customer and that we do not leave them with any rubbish to dispose of. Represent The Sofa Delivery Company values and those of our brand partners in everything that you do. Work with your team and senior managers to provide feedback and continually improve the standards of service we offer. Carry out daily inspections of allocated vehicles and equipment, informing the line manager of any defects/missing items immediately. Comply with all driving laws as defined by the government and all company policies and procedures. The role is for you if... You hold a 7.5T Licence/Grandfather rights/ROI equivalent, up to date Digi Tacho, CPC Card and valid manual driving licence You've held a valid driver's licence for 12 months with less than 6 points You're ready to work as part of a supportive two-person team. You're great with people and enjoy helping customers. You're comfortable installing and lifting heavy furniture in different home settings. You've got strong time management skills and thrive on variety. You take pride in your work and value safety – of yourself and those around you. We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you. TPBN1_UKTJ

Serve Legal are recruiting auditors to collect observational data from pubs, bars, sports clubs and social venues on behalf of a leading media research client. As part of our PubTV team, you will visit venues within a designated area, make a small number of observations, and report back using our simple online system. These visits are anonymous and observational only. You will never be required to test, challenge, judge or interact with venue staff as part of the role. This is a part-time, flexible role which is ideal to fit around other work, education, family commitments or retirement. Work is allocated on a project basis, with auditors offered suitable opportunities based on their location and availability. Work is available on various weekdays, evenings and weekends throughout the year. You decide which opportunities you would like to accept, allowing you to fit work around your existing commitments. Auditors are paid per completed visit, with rates shown within individual listings. Reasonable travel expenses are covered in addition to audit fees. Each visit is quick and straightforward. You will typically visit a number of venues within a local area during a set time window, recording a small number of observations before moving on to the next location. No two routes are exactly the same. Auditors visit a wide range of pubs, bars, clubs and hospitality venues across the UK, making each project slightly different. Our experienced Area Managers provide guidance throughout the process, ensuring you feel confident before completing your first assignment. Many auditors begin with PubTV projects before progressing onto our wider range of auditing and mystery shopping opportunities across multiple sectors. • Visiting pubs, bars, sports clubs and social venues within a specified area., • Completing visits during an allocated time window., • Making simple observations based on the project requirements., • Recording findings through our online reporting system., • Providing basic evidence of attendance where required., • Routes are typically made up of several venues located within the same area. Auditors are encouraged to visit as many venues as possible during the allocated time window, however we understand that not every venue will always be reached., • Full UK driving licence and access to a vehicle., • Smartphone with internet access., • Comfortable working independently., • Able to communicate by email and phone when required., • Reliable and able to meet agreed deadlines., • Comfortable visiting pubs and bars alone for short periods., • No previous experience is required. Before completing your first project, a manager will talk you through the process and answer any questions you may have. Full guidance and route-planning support are provided, making the role easy to get started with. Serve Legal is one of the UK's largest auditing companies, providing market research, compliance auditing and mystery shopping services across the UK and Ireland. We work with a wide range of clients and offer auditors many different opportunities once established within our network. We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity. #J-18808-Ljbffr

O'NEILL & BRENNAN Infrastructure Engineer 2nd/3rd Line Infrastructure Engineer | IT Department | Full-Time Reports to: Head of IT Operations The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management - Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault - replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting - TCP/IP and WAN / LAN / Wi-Fi, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) - inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) - call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune - device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. This role reports to the Head of IT Operations #J-18808-Ljbffr

At JSM Group, we are a leading specialist infrastructure engineering company. We design and install the complex power networks, digital infrastructure and specialist systems a future-focused worldwide marketplace needs — from high-power grid connections to critical utilities, data centres to renewable energy. Our full turnkey solution teams manage the full scope, advising on and delivering complex infrastructure projects at speed, on time and with reduced legislative, technical and commercial risk. You’ll join our Digital Infrastructure team, working across a wide range of civil engineering and utility contracts spanning gas, power, telecoms and multi-utility frameworks. These are long-term frameworks with major clients that give the team real stability and a strong pipeline of work. You’ll report to the Commercial Manager and lead the commercial side of your own portfolio of contracts. You’ll work closely with operational and delivery leads on site and with the wider commercial function, and you’ll support and develop the Quantity Surveyors and Assistant QSs around you. This is a senior role with real influence on commercial strategy, not just reporting. This role exists to drive the commercial success of our civil engineering and utility contracts. You’ll own pre- and post-contract work from tender strategy and pricing through to final accounts, protect margin, manage contractual risk and make sure every project you lead delivers value for JSM and our clients. Day to day, you will: • Take full commercial responsibility for a portfolio of contracts or a framework, from award to final account, • Lead tender and bid submissions, including pricing strategy, commercial risk reviews, T&Cs and contract negotiations, • Manage client and subcontractor relationships at a senior level, including procurement strategy, subcontract placement, rate negotiations and dispute resolution, • Oversee monthly valuations, applications for payment, change control and NEC compensation events and early warnings, • Produce and present accurate CVRs, cost reports and forecasts to senior leadership, flagging risk and opportunity early, • Mentor and develop QSs and Assistant QSs, and set high standards for commercial systems, processes and recordkeeping You’ll do well here if you recognise yourself in this: • You take ownership of commercial results and you set the standard for the people around you., • You’re comfortable with complexity and you’d rather solve a hard commercial or contractual problem than avoid it., • You work well across disciplines. You know good delivery depends on civil, power and digital teams pulling in the same direction., • You use sound judgement under pressure and you’re straight with clients, colleagues and leadership about risk, cost and programme., • You take pride in getting the commercial detail right, and your valuations, final accounts and cost reports stand up to scrutiny. Essential • Significant pre- and post-contract commercial experience in civil engineering or utilities, including time at QS level running your own contracts, • A track record of managing subcontractor supply chains, negotiating variations and agreeing final accounts, • Experience producing and presenting CVRs, cost reports and forecasts on live contracts, • Experience managing change and compensation events under NEC contracts Desirable • Experience working within long-term frameworks or multi-utility contracts, • Experience line managing or mentoring junior commercial staff Essential • Degree, HNC/HND in Quantity Surveying, Commercial Management or similar, or equivalent experience, • Strong working knowledge of NEC, JCT and bespoke contracts, • Proficient in Microsoft Office and commercial tools such as Envision, • Full UK driving licence and right to work in the UK Desirable • Chartered status or working towards it (e.g. MRICS, MCICES), • NEC accreditation or other advanced commercial or contract training If you meet most but not all of the above, we’ll still like to hear from you. We’ll look at what you’ve delivered and what you’re capable of, not just the list. At JSM Group, we’re not just shaping the future of utilities, we’re raising the bar for what a great place to work looks like. Our values aren’t words on a wall. They drive every decision we make and every project we take on, pushing us to go further, do better and leave a real mark on the industry. We want people who are hungry to grow, ready to take on complex challenges and excited to work alongside clients and partners who are changing the landscape of the utility sector across the UK, Europe and beyond. In return, we give you room to develop fast, work that will stretch you and a platform to build a career that actually means something. Here’s what that looks like in practice: In addition to an industry competitive salary, we offer: • Car allowance, where applicable, • Performance-linked bonus, where applicable, • Pension, with up to 4% employer matched, • 28 days annual leave plus bank holidays, • Health cash plan (BUPA), with cashback on dental, optical and physiotherapy, • Healthcare plan (Benenden Health), giving faster medical advice, private diagnostics and treatment alongside the NHS, • Employee assistance programme, • Electric car scheme, letting you lease a fully maintained EV through salary sacrifice, • Funded training and development through our Training Centre and Competency Cloud, plus professional membership and a clear route to chartership or higher authorisation JSM Group is an equal opportunities employer. We’re building teams that reflect the communities and clients we work for, and we believe better engineering comes from bringing different experience into the same room. We’re committed to making our recruitment process accessible. If you need an adjustment at any stage, whether to the application, the interview format or the assessment, tell us and we’ll sort it. Every application is assessed on skills, experience and potential. #J-18808-Ljbffr

The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. The position will involve the following areas of responsibility: • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management – Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault – replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting – TCP/IP and WAN / LAN / Wi-Fi, • Patching of network and phone cabling, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) – inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) – call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune – device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation #J-18808-Ljbffr