Sales and customer service roles jobs in ManchesterCreate job alerts

Account Executive Location: Stretford Salary: £28k Full time: Permanent (37.5 hours per week) Hybrid: 3 office – 2 home Our client is looking for a dedicated Account Executive to join their team. In this role, you will be responsible for delivering remarkable customer service, efficiently processing sales orders, and managing inbound enquiries across various channels including the website, email, and telephone. The core focus of this position is to convert enquiries into successful orders by providing accurate, timely, and professional support at every stage of the customer journey. The Role: • Accurately process website orders and proactively convert quotations into confirmed sales., • Provide expert guidance on product features, pricing, lead times, and artwork requirements to assist customer decision-making., • Coordinate with suppliers to manage bespoke requests, stock levels, and fulfillment logistics., • Manage customer claims regarding quality or delivery, escalating complex cases as necessary to ensure satisfaction., • Handle high-volume inbound enquiries across all channels, utilising upselling and cross-selling techniques to drive repeat business., • Build comprehensive product and systems knowledge through regular training, supplier briefings, and industry events., • Success in this role is measured through transparent metrics, including:, • Sales Targets: Achievement of specific order line goals., • Service Quality: Monitoring of Net Promoter Scores (NPS) and direct customer feedback., • Business Impact: Regular updates on overall company performance and growth. Skills we are looking for: Essential • GCSEs or equivalent., • Proven track record in a customer service or sales-oriented environment., • IT literate (Microsoft 365 or equivalent). Desirable • A-Levels or further higher education qualifications., • Experience in retail, inbound sales, or the promotional products/print industry., • Familiarity with direct marketing or inbound sales workflows.. To be considered for the higher salary tier, you should possess extensive experience in high-growth commercial settings with a clear history of achieving and exceeding targets. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are more than happy to discuss any reasonable adjustments that you may require. Interested? Please apply now. We look forward to hearing from you!

Customer Service Assistant - Manchester Come join our fantastic team. We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Escape Rooms to Karaoke Rooms, Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!! The Role As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and children's parties, delivering food to the lanes, keeping the centre clean and tidy. You'll be involved in a range of departments, from hosting children's parties and overseeing the Laser Arena to managing Escape Room experiences and running karaoke rooms. Each day will offer something different, ensuring the fun never stops! You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers. Skills You Need • Full of determination, enthusiasm, and be able to work in fast-paced environment, • A nothing is too much trouble attitude, • Able to provide high levels of customer service and have strong communication skills, • Fully flexible around working pattern (evening and weekends will be required), • Be approachable and helpful, • Be organised, able to multi-task and attention to detail, • A strong team player Our Fantastic Benefits • Tenpin Treats - Retailer discounts and Best Doctors, • Free Bowling for family and friends, • Free Food, • Enhanced Maternity, Paternity, Adoption leave, • Medicash Health Care Cash Back Scheme, • Employee Assistance Programme, • Free counselling, • Life assurance - 2 x annual salary, • Long Service Awards, • Recommend a Friend Scheme If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles. What Happens Next? If you are ready to develop your career with us, click apply and complete the short application process (2 mins).

We’re on the lookout for customer-focused, Travel Reservations Consultant to join our client’s growing team! If you enjoy providing an exceptional level of service, whilst helping customers plan unforgettable trips — this could be your perfect role! This is a fully homebased role in which successful candidates will be responsible for delivering high-quality sales and service support to customers via inbound and outbound calls. The role includes handling new reservations as well as online enquiries, ensuring customers receive accurate advice, efficient booking management and an excellent end-to-end travel experience while meeting individual and team sales targets. This is a fantastic opportunity to join an expanding and established travel organisation and on offer is a competitive salary of up to £30k plus bonus and industry benefits such as familiarisation trips and other industry incentives. Hours of operation are between Mon - Sat 9am - 6pm. If you’re interested in finding out more, please apply online. Role of Travel Reservations Consultant: • Handle customer enquiries efficiently, professionally and in line with SLAs., • Provide accurate general and destination-specific travel advice for worldwide and European travel products., • Organise and cost complex travel itineraries, ensuring all customer requirements are met., • Deliver an exceptional customer experience on every interaction., • Maximise sales potential on all calls by offering relevant ancillary products and services, • Demonstrate a strong sales focus, identifying customer needs and converting enquiries into confirmed bookings., • Maximise sales potential on all calls by offering relevant ancillary products and services., • Promote current campaigns, monthly incentives and other incentive programs., • Make booking amendments accurately within the GDS system, ensuring compliance with airline rules and fare conditions., • Resolve booking issues efficiently while maintaining customer satisfaction and retention., • Previous travel sales experience - essential, • Working knowledge of a GDS, • Excellent worldwide destination and airline knowledge, • Good attention to detail and administration skills, • Strong sales and customer service skills Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Restaurant Manager We’re currently seeking a Restaurant Manager at our hub in Central Manchester, this role will be working in conjunction with the Chef Manager. Universal Square is a busy multi-tenant commercial building near Manchester Piccadilly Station. We are looking for a well organised and experienced Restaurant Manager to manage the day to day running of our restaurant. This is a key role in the smooth running of the Kitchen Responsibilities: • Involved in menus based on feedback from customers., • Aware of food preparation and safety, ensuring timely completion of relevant documentation, and being the named responsible person for compliance and reporting., • Demonstrate exceptional customer service and always provide a knowledgeable service, in particular regarding allergens and special dietary requirements., • Set up, operate, and update an electronic point of sales till system, drawing down sales reports when necessary., • Involved in stock and menu so to have a positive impact on sales, margin and profit., • Lead in the routine deep cleaning of the restaurant floor, storage, service and dining areas, including heavy and light equipment and machinery, crockery, and cutlery, in accordance with the cleaning schedule., • Follow systems and procedures for an efficient, organised, kitchen and front of house service., • Working with chef manager on stock control and ordering to ensure sufficient stock, manage the equipment and food budgets, and choose suppliers according to cost effectiveness and operational efficiency., • Manage staff and volunteers, including training, personal and professional development., • Manage staffing rotas and deploy staff to roles that maximise their skills., • Previous knowledge of food handling and Hygiene, • Previous restaurant, café or catering management, • Be friendly, confident and have a positive 'Can-do' attitude, • Be hands on and thrive on working as part of a team, • Be passionate about great quality food and fantastic customer service, • Have great organisational skills, • Have some skills in computer literacy and meeting financial targets, • H&S and Food Safety qualifications

A kitchenware retailer is looking for a confident Sales Advisor for their Manchester Arndale store. The role involves engaging customers, showcasing products, and driving sales through excellent service. Applicants should have experience in customer-facing roles and be comfortable with sales targets