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  • E-Commerce Assistant
    E-Commerce Assistant
    10 days ago
    £12.71–£13.5 hourly
    Full-time
    Trafford Park, Stretford

    About the Role We are looking for a proactive and customer-focused E-commerce Helpdesk Executive to support our growing online business. The successful candidate will be responsible for handling customer enquiries, processing orders, resolving issues, and ensuring an excellent customer experience across our e-commerce platforms. Key Responsibilities • Respond to customer enquiries via email, phone, live chat, and social media., • Process and monitor customer orders, returns, refunds, and exchanges., • Resolve delivery, payment, and product-related issues promptly., • Liaise with warehouse, logistics, and sales teams to ensure smooth order fulfilment., • Update customer records and maintain accurate helpdesk documentation., • Monitor online marketplaces and website enquiries., • Escalate complex issues to the relevant departments when necessary., • Assist with product listings, stock updates, and general e-commerce administration., • Maintain high levels of customer satisfaction and service standards. Requirements • Previous experience in customer service, helpdesk, or e-commerce support., • Excellent communication and problem-solving skills., • Strong computer skills, including Microsoft Office and CRM systems., • Ability to multitask and work in a fast-paced environment., • Good organisational and time-management skills., • Experience with Shopify, Amazon Seller Central, eBay, or similar platforms is advantageous. What We Offer • £12.71 - £13.00 per hour, • Career development and training opportunities., • Friendly and supportive working environment., • Employee discounts and company benefits., • Opportunity to grow within a rapidly expanding e-commerce business. ###

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  • MENSWEAR SALES ASSISTANT : MANCHESTER SELFRIDGES
    MENSWEAR SALES ASSISTANT : MANCHESTER SELFRIDGES
    28 days ago
    £25000–£28000 yearly
    Full-time
    Manchester

    Full Time Permanent Sales Assistant (Menswear) Paying up to £28,000 plus commission Selfridges Exchange MANCHESTER PLEASE ONLY APPLY IF YOU HAVE PREVIOUS EXPERIENCE WORKING FOR A LUXURY CLOTHING BRAND, no other type of experience will be considered. Luxury Italian brand located in Selfridges Manchester Exchange, requires a luxury retail experienced individual (from clothing background) to join the team! This brand is well known for selling the finest tailoring and casual wear of the highest quality. LUXURY MENSWEAR SALES ASSISTANT REQUIRMENTS: · Have worked for a UK brand that sell luxury clothing · Live within a commutable distance to Manchester · Immaculately presented individual who takes pride in their appearance Cover all the above? Then apply now! A fantastic company to work for coupled with an attractive salary and commission. Apply though this advert only. No separate emails please. We are not accepting telephone enquiries, due to the volume of applications, only successful applicants will be contacted. Key Words: Sales Assistant , luxury clothing , luxury menswear , Luxury Menswear Sales Assistant , luxury menswear sales assistant #luxurymenswear #bondtreet #mountstreet #kiton #ermenegildozegna #stefanoriccci #brioni #corneliani #tomford #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #harrods #Selfridges

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  • Business Support Officer
    Business Support Officer
    2 months ago
    £32000–£42000 yearly
    Full-time
    Prestwich

    Morrisons Daily convenience stores: The business serves local communities with everyday groceries and essential goods, with store operations covering inventory management, stock replenishment, logistics coordination, and customer service. We are looking to recruit a Business Support Officer to support daily processes and ensure smooth and efficient store performance. Key Responsibilities • Assist with in-store inventory management, including stock recording., • Monitor and support stock replenishment processes, coordinating with distribution centres to ensure timely deliveries, • Verify supplier delivery notes and invoices, ensuring consistency with internal records, • Support sales data tracking, including daily sales reporting and basic analysis of fast/slow-moving products, • Assist with order processing, including online and click-and-collect orders, • Monitor delivery and logistics status, identifying and resolving delays or discrepancies, • Support store management with rota coordination, operational reporting, and administrative tasks, • Maintain accurate records, documentation, and system data entries, • Assist with handling customer-related issues such as order discrepancies, refunds, and basic complaints Requirements • Strong organisational skills with the ability to manage multiple administrative tasks, • Basic data handling skills, with proficiency in Excel for data tracking and reporting, • Good communication skills, able to coordinate with suppliers, delivery teams, and in-store staff, • Previous experience in retail, convenience stores, or warehouses is preferred, • Familiarity with store operations such as stock control and replenishment is an advantage, • Preferably holds a Bachelor's degree or equivalent qualification in Business Administration, Management, Supply Chain, Retail Management, or a related field., • Fluent in English for daily workplace communication, • Detail-oriented, responsible, and able to work in a fast-paced retail environment

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