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?Sales Support Administrator \n \n Location: Coulsdon - office based \n Salary: £25,000 - £28,000 per annum, depending on experience \n Hours: Monday to Thursday, 8:30am–5:00pm | Friday, 8:30am–3:00pm \n \n \n The Opportunity \n \n Our client is a well-established and growing business within the manufacturing supplies sector. Due to continued growth, they are looking for a Sales Support Administrator to join their small, friendly and supportive team. \n \n This is an excellent opportunity for either a motivated school leaver looking to start their career in a commercial office environment, or an experienced Sales Support Administrator looking for a role where they can take ownership, learn the business and build a long-term career. \n \n You don't need to know the products or industry already. Full training and support will be provided. What's most important is that you are genuinely interested in learning, have a great attitude and take pride in doing a job well. \n This is a varied, hands-on role where you will become an important part of the business. You'll work closely with customers, suppliers, couriers and export companies, taking ownership of orders from the initial enquiry right through to delivery. \n \n The Role: \n As Sales Support Administrator, you will play a key role in ensuring the smooth running of the sales and order process. Your responsibilities will include: \n\n • Responding to customer enquiries and providing a professional and helpful service.\n, • Preparing quotations and processing customer orders accurately.\n, • Taking ownership of orders from initial enquiry through to final delivery.\n, • Liaising with customers to provide updates and resolve any queries.\n, • Raising purchase orders with suppliers.\n, • Liaising with couriers and delivery companies to coordinate shipments.\n, • Working with export companies and supporting the administration of international orders.\n, • Maintaining accurate product specifications, pricing information and customer records.\n, • Monitoring order progress and ensuring any issues are followed up promptly.\n, • Providing occasional administrative support to the accounts team.\n, • Using internal systems to update and maintain accurate information.\n, • Supporting the wider team with general office administration as required.\n, • Developing a strong understanding of the company's products and becoming a knowledgeable point of contact for customers.\n\n \n About You: \n You may be a recent school or college leaver looking for your first opportunity in an office environment, or you may already have experience in Sales Administration, Sales Support, Customer Service or Order Processing. \n \n The most important qualities are: \n\n • A genuine desire to learn and develop.\n, • Strong attention to detail and accuracy.\n, • A positive, reliable and hardworking attitude.\n, • The ability to take ownership of tasks and see them through to completion.\n, • Confidence communicating with customers, suppliers and external partners.\n, • A genuine interest in learning about the company's products and how the business operates.\n, • Good computer skills and the ability to learn new systems.\n, • The ability to organise and prioritise your workload.\n, • A willingness to get involved and support the wider team.\n, • The confidence to ask questions, learn from others and take on new responsibilities.\n\n \n Previous experience in a Sales Support, Sales Administration, Customer Service or office-based role would be advantageous but is not essential. Experience with an ERP system, particularly Microsoft Business Central, would also be beneficial. \n \n If you're looking for a role where you can learn, get involved and build a long-term career within a supportive business, we would love to hear from you. \n \n \n \n For your information: \n *Interested? Please send your CV in as a Word format only \n **Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) \n *Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee \n \n Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. \n \n YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. \n To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search \n \n

Join Superdrug Head Office- Make a Real Difference Every Day! \n Location:Hours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive \n Why Superdrug? \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. \n The role... \n As our SEO & GEO Copywriter you will be responsible for transforming the Superdrug.com eCommerce experience by levelling up our site copy. This spans our FAQ, Product, Category, Landing pages as well as reinvigorating the Superdrug Blog as a space to educate our customers on trends, our range and great beauty tips and advice. \n Here's the exciting bit…a great day includes: \n Expert knowledgeAs the SEO & GEO copy expert for the business; share, educate and introduce best practice across internal Online Business and Supplier teams to improve our ranking for searches in SERPs and offsite AI recommendation tools by:Creating “how-to-guides” for best practice product descriptions for our suppliers and marketplace vendors, alongside CR, design and trading teams to develop best-in-class product page.Working with our Own Brand product development team to support in the development of SEO friendly product descriptions and content that are compliant with regulations.Developing best-in-class landing page copy for seasonal moments.Results DrivenReport on our performance on traditional Search Engines and AI recommendation tools to the business and make actionable plans to optimise.Digital ContentPlan, develop and implement a content calendar for Superdrugs blog by:Working with the Insights and Digital Marketing team to identify emerging trends and create.Stay InformedKeep up to date with external developments and opportunities across SEM A. Share knowledge internally to support development of Digital Marketing strategy and stay one step ahead of competition.?What youll do: \n Generate detailed customer focused initiatives, in line with the Online Business Customer and Marketing SD strategy and support with execution.Listen to the customer and implement new ideas and ways of working which aredesigned to improve service considering both Online and Offline.Ensure the team prioritises actions which delight the customer/team member.Customer Focus: Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform.Tech & AI: Helping your team understand when to use AI, when to rely on human judgment, and how to combine both.Tech & AI: Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work.Tech & AI: Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs.Tech & AI: Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.?What youll need to succeed: \n 1-2 years experience in an SEO content and copy focused role, managing tactics and campaigns.Ideally experience working a fast-paced retail head office.Strong Copy writing skills.Strong IT skills MS Office, Excel.Knowledge of Hybris ideal but not essential & Google Analytics.A hands-on, get stuck in, approach.Strong interpersonal and communication skills are key.Excellent time management and an ability to prioritise workload.Ability to problem-solve.Establishes strong relationships at all levels.Can manage tough/complex messages with all stakeholders.Role model collaboration to the team to exceed goals.Positive attitude towards feedback, uses this to generate initiatives to meet/exceed expectations, and shares feedback in a meaningful way.Effectively manages their team by playing to strengths and proactively addressing its opportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Feels empowered to challenge across different career bands and roles. Supporting other team members in shaping their work to do so.Proactively keeps up to date with market and consumer trends in their specialism and feeds this into department strategy.Uses data and insights to challenges the status quo to keep us ahead of the competition.Uses data to inform and generate new ideas and make decisions to improve on future plans. \n Here's what's in it for you: \n\n • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)\n, • 2 staff discount codes for yourself and a family member or friend\n, • 30% discount on Superdrug Own Brand Products both in store and online\n, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station\n, • Company pension matching and bonus\n, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it\n, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK\n, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!\n, • Unrivalled Learning and Development programmes\n, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support\n, • Come and be part of something special!\n\n For information on how we manage and store your data please go to https://privacy-policy/

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