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MLR Associates is recruiting an Information Security and Assurance Analyst to support customer security assurance and the organisation's ISO/IEC 27001:2022 ISMS. Based in Woking, Surrey, the role is hybrid, offering exposure to governance, operations and audits, with responsibilities including coordinating security questionnaires, maintaining evidence, tracking risk treatments and supporting audit readiness. #J-18808-Ljbffr

Jenoptik in Farnborough is seeking a Security-First Technical Support specialist who will diagnose and resolve hardware, software and network issues while applying strict ISO 27001 and data protection practices. You will communicate security implications to customers, document audit trails, and coordinate with Global DPO, Customer Service Desk and Field Teams to strengthen overall security posture. #J-18808-Ljbffr

Job Description:Applications ArchitectHampshire (site-based)We're looking for an experienced Applications Architect to join our Digital Applications Transformation team. This is an opportunity to play a pivotal role in complex transformation programmes. We’re passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process.You'll work at the heart of major business and technology change initiatives, partnering with architects, engineers and business leaders to design solutions that deliver real value. Whether you're helping modernise core mainframe platforms, defining enterprise-wide architecture roadmaps, or guiding development teams through delivery, you'll be instrumental in shaping the future of our clients' technology ecosystems. The Solution Architect is responsible for designing and delivering end-to-end technical solutions aligned with business requirements and enterprise architecture standards. The role bridges the gap between business needs and technology, ensuring scalable, secure, and cost-effective solutions that support digital transformation.Key ResponsibilitiesEDRMS & Enterprise Content ManagementLead architecture and technical oversight for Electronic Document and Records Management Systems (EDRMS).Support integrated search capabilities and bespoke application components developed primarily in Java.Ensure the secure deployment, maintenance, and enhancement of document and records management platforms.Provide expertise in enterprise-scale content management solutions such as:IBM FileNet, OpenText or similar enterprise EDRMS platformsClient-Side Application ManagementAssess and design secure deployment models for desktop and end-user applications.Determine application installation, configuration, packaging, lockdown, and security requirements.Work with third-party packaging suppliers to ensure applications are delivered according to security and operational standards.Support software lifecycle management, including upgrades, patching, and version control.Server-Side Application ServicesDesign and maintain secure hosting architectures for applications operating within private cloud environments.Support both COTS and GOTS applications, including:Geographic Information Systems (GIS)Analysis toolsetsDatabase-driven business applicationsWeb-based application platformsDefine secure installation approaches and maintain supportability through application upgrades and lifecycle changes.Ensure application resilience, performance, and operational sustainability.Application Modernisation & InnovationIdentify opportunities for application modernization and service improvement.Support the introduction of new business applications and emerging technologies.Evaluate application migration and hosting opportunities for new customers.Assess application portability, data migration requirements, and security implications when onboarding new services.Contribute to the future expansion of bespoke application development capabilities.Security & DevSecOpsApply security-by-design principles throughout the application lifecycle.Work with DevSecOps pipelines to support secure application delivery and deployment automation.Ensure applications comply with security accreditation, vulnerability remediation, and governance requirements.Collaborate with security architects and operational teams to continuously improve application security posture.Agile DeliveryOperate within a SAFe Agile delivery framework.Participate in Agile ceremonies including sprint planning, reviews, retrospectives, and backlog refinement.Collaborate with product owners, development teams, infrastructure teams, and customer stakeholders to deliver business value.Stakeholder ManagementBuild strong relationships with customer architects, technical authorities, and delivery teams.Support architecture reviews, design assurance activities, and governance forums.Provide technical guidance and leadership across multidisciplinary teams.Act as a trusted advisor on application architecture and hosting strategies.Essential Skills/Qualifications:Proven experience as an Applications Architect, Solution Architect, or Technical Architect.Strong understanding of enterprise application architecture principles.Experience supporting large-scale Electronic Document and Records Management Systems (EDRMS).Knowledge of enterprise content management platforms such as OpenText, IBM FileNet, or similar.Experience with COTS, GOTS, and bespoke application environments.Understanding of application deployment, packaging, and configuration management.Experience with private cloud-hosted applications and web-based architectures.Strong knowledge of databases, application integrations, and web technologies.Experience producing architectural artefacts, including HLDs and service designs.Strong stakeholder engagement and communication skills.Understanding of secure application design and lifecycle management.Batchelor Degree or Equivalent qualifications.Desirable ExperienceJava application development knowledge.Experience with GIS platforms and specialist analyst toolsets.Experience within highly regulated or secure government environments.Knowledge of DevSecOps tools, CI/CD pipelines, and automation frameworks.Experience working within SAFe Agile delivery environments.Experience supporting application modernization and transformation initiatives.Familiarity with cloud migration and application onboarding projects.Exposure to bespoke business application development and solution delivery.Working EnvironmentOperates within a customer-governed architectural framework where the customer retains Design Authority and Enterprise Architecture ownership.Works collaboratively with customer Chief Architects and Application Architects who review and assure solution designs.Responsible for delivering application architecture and implementation designs that comply with customer standards, governance processes, and security requirements.Focused primarily on application services rather than enterprise architecture ownership or application portfolio rationalisation activities.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. #J-18808-Ljbffr

Ever looked at a SOC and thought, Id design that differently? Heres your chance. This is your opportunity to take true ownership of our end-to-end SOC architecture defining how our platforms, detections and controls evolve to meet client, regulatory and business needs. Youll play a key role in influencing how our services grow, introducing new technologies and embedding a strong security-by-design culture across everything we do. This is a hybrid role, with 2 days per week based in Farnborough. Please note: you must be eligible for SC and DV clearance. • Owning the SOC architecture, ensuring designs, integrations and operating models meet regulatory and assurance requirements., • Producing both high- and low-level security control designs, including defining testing requirements., • Setting and governing standards for detection content, including rules, use cases and correlation logic., • Acting as the technical authority for client security designs and technology roadmaps., • Leading SOC maturity initiatives in support of CREST accreditation., • Identifying and introducing technologies that enhance analyst effectiveness, including automation and AI, • Proven experience designing or owning security architectures within SOC, MSSP or complex security environments., • Strong understanding of detection engineering and SOC operations., • Ability to oversee security platforms and integrations holistically., • Knowledge of governance, compliance and accreditation frameworks such as CREST., • Experience assuring technical architectures using secure-by-design principles., • Existing SC or DV clearance. If youre excited by this role but arent sure your experience ticks every box, wed still love to hear from you. Employment Type: Permanent. Location: Hybrid fixed 2 days per week in Farnborough. Security Clearance Level: SC cleared and eligible for DV clearance. Internal Recruiter: Jane. Salary: Up to £90,000. Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, and pension. Loved reading about this job and want to know more about us? Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets. #J-18808-Ljbffr

Package: Competitive Salary + Benefits Role ID: SF19583 Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as an Associate Data Fabric Engineer at our Farnborough site, where you will have the opportunity to work with cutting‑edge technology in partnership with some of the most brilliant minds. As an Associate Data Fabric Engineer, you will further design, build and operate our secure, open, and extensible data fabric capability for Defence and National Security customers. Day‑to‑day, you will create a shared “paved road” that lets teams integrate, govern, and consume data products both safely and quickly across batch, streaming and analyst‑driven workflows. This includes enabling workflow automation and configurable data integration with resilient operation in Denied, Degraded, Intermittent and Limited (DDIL) communications environments supporting edge deployments. • Designing, implementing, and evolving the event‑driven data fabric architecture that enables automation and downstream AI‑based systems: ingestion, integration, storage, processing, metadata, governance, and access patterns aligned to customer outcomes and security constraints, • Supporting with building and operating workflow automation capabilities that enable repeatable, governed analyst workflows (reusable patterns, configuration‑driven behaviours, and safe promotion across environments), • Delivering configurable data integration through curated connectors and standard patterns for transformation, routing, enrichment and correlation with clear contract and operational guardrails, • Engineering for DDIL and edge deployments: Design Patterns for constrained connectivity, supporting appropriate local processing at edge and implementing secure configuration distribution, • Building streaming ingestion, event pipelines, batch/stream processing workloads using both distributed event streaming technologies and Apache Flink and/or Apache Spark with clear SLA’s and repeatable deployment, • Implementing metadata, lineage and catalogue capabilities and implementing policy‑based security and governance, • Previous experience as a data/platform engineer working on distributed systems in production, • Proven hands‑on experience with open‑source data integration and streaming technologies and delivering configurable integration patterns (connectors, reusable components, rules, and orchestration), • Previous experience enabling workflow automation for technical users, • A strong grasp of data modelling fundamentals, data contracts and schema evolution, • Experience designing for reliability, scalability, and operability: monitoring, alerting, deployment automation, incident handling, and performance tuning, • A practical security mindset: least privilege, auditability and designing controls that do not restrict usability We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our Farnborough site. Hybrid working patterns are available. At our Farnborough site exciting work takes place at our state‑of‑the‑art facility, with high‑energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK. As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq • Matched contribution pension scheme, with life assurance, • Generous holiday allowance, with the option to purchase additional days, • Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance, • Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more, • We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme, • Volunteering Opportunities - helping charities and local community We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels value, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which mean factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be willing to go through DV Clearance. #J-18808-Ljbffr

We currently have an exciting opportunity for a Senior SOC Analyst to join our existing experienced team. • Management of small-scale team of Analysts to deliver SOC services across multiple projects and/or platforms, • Monitoring of Systems for Security Alerts, Intrusions or activity considered to be unauthorised, unexpected or illegal, • Review and develop existing security controls in line with a constantly growing technical environment, • Contribute into developing an RBAC model in line with an existing IDAM (Identity and Access Management) service, • Generate recurring service and security reports for key stakeholders, • Providing security awareness training to users, stakeholders and visitors including onboarding briefs, security awareness campaigns and supplementary information, • Assist in the management of existing certification of technical systems, including ISO:27001 and other governance standards, • Provide ongoing support and guidance on security-related issues to users, • Collaborate with the Operational Security Manager to develop the SOC as a capability unit, • Keep up-to-date with the latest security threats and trends, • Research and develop understanding of security as a discipline, • Shifts throughout 24/7 SOC Service Delivery, • Degree in Computing, Computer Science, Cyber Security or other related field at grade 2:2 or higher (desired), • CISMP, CompTIA Security+ or other technical certifications desired, • 3+ years experience in SOC, or related technical field, • Understanding of the following:, • SIEM, • Cloud Computing, • Security Incident Management, • Networking, • Information Security, • Phishing, Ransomware and other key threats, • IDAM (Identity and Access Mgmt), • JML (Joiners, Movers and Leavers Processes), • ITSM Policies and Procedures, • Information Classification, • Team Management/Development SiXworks is a leading provider of secure digital solutions, specialising in digital experimentation and focused on fail-safe-fast cutting-edge technology solutions deployed in highly secure environments. We are unified in our mission to accelerate innovation and adoption of secure, digital technology to improve the operational agility of Defence and National Security. This is an exciting time for us, we have ambitious plans for continued growth and development, and we are seeking to add brilliant, experienced, motivated, and passionate people to our team to work with us on this journey. Our team is a fusion of brilliance, featuring senior operational, technical, and business leaders from various industries and the armed forces. We're also powered by a league of extraordinary IT engineers, architects, developers, and project managers. Together, we're an unstoppable force of digital innovation! SiXworks’ expertise includes Secure-by-Design, cloud computing, advanced network and infrastructure design, rapid application development, cross-security domain systems, multi-tenanted High-Performance Compute, multi-source data platforms, cyber vulnerability mitigation, and intelligence systems. We provide supplier-agnostic, technical, and business consultancy to customers while championing open-source and best-of-breed technologies. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance. More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk) SiXworks is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organisation. SiXworks will be the hiring entity. By proceeding with this application, you understand that SiXworks will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: privacy SiXworks recognises the benefits of Reserve service to Country, Company and individual. We support Reservists and actively encourage them to apply. We are not considering submissions from agencies. #J-18808-Ljbffr

DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Location: Hampshire (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. We're looking for an experienced Applications Architect to join our Digital Applications Transformation team. This is an opportunity to play a pivotal role in complex transformation programmes. We’re passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. You’ll work at the heart of major business and technology change initiatives, partnering with architects, engineers and business leaders to design solutions that deliver real value. Whether you're helping modernise core mainframe platforms, defining enterprise-wide architecture roadmaps, or guiding development teams through delivery, you'll be instrumental in shaping the future of our clients' technology ecosystems. The Solution Architect is responsible for designing and delivering end-to-end technical solutions aligned with business requirements and enterprise architecture standards. The role bridges the gap between business needs and technology, ensuring scalable, secure, and cost-effective solutions that support digital transformation. • Lead architecture and technical oversight for Electronic Document and Records Management Systems (EDRMS)., • Support integrated search capabilities and bespoke application components developed primarily in Java., • Ensure the secure deployment, maintenance, and enhancement of document and records management platforms., • Provide expertise in enterprise-scale content management solutions such as:, • IBM FileNet, OpenText or similar enterprise EDRMS platforms, • Assess and design secure deployment models for desktop and end-user applications., • Determine application installation, configuration, packaging, lockdown, and security requirements., • Work with third-party packaging suppliers to ensure applications are delivered according to security and operational standards., • Support software lifecycle management, including upgrades, patching, and version control., • Design and maintain secure hosting architectures for applications operating within private cloud environments., • Support both COTS and GOTS applications, including:, • Geographic Information Systems (GIS), • Analysis toolsets, • Database-driven business applications, • Web-based application platforms, • Define secure installation approaches and maintain supportability through application upgrades and lifecycle changes., • Ensure application resilience, performance, and operational sustainability., • Identify opportunities for application modernization and service improvement., • Support the introduction of new business applications and emerging technologies., • Evaluate application migration and hosting opportunities for new customers., • Assess application portability, data migration requirements, and security implications when onboarding new services., • Contribute to the future expansion of bespoke application development capabilities., • Apply security-by-design principles throughout the application lifecycle., • Work with DevSecOps pipelines to support secure application delivery and deployment automation., • Ensure applications comply with security accreditation, vulnerability remediation, and governance requirements., • Collaborate with security architects and operational teams to continuously improve application security posture., • Operate within a SAFe Agile delivery framework., • Participate in Agile ceremonies including sprint planning, reviews, retrospectives, and backlog refinement., • Collaborate with product owners, development teams, infrastructure teams, and customer stakeholders to deliver business value., • Build strong relationships with customer architects, technical authorities, and delivery teams., • Support architecture reviews, design assurance activities, and governance forums., • Provide technical guidance and leadership across multidisciplinary teams., • Act as a trusted advisor on application architecture and hosting strategies., • Proven experience as an Applications Architect, Solution Architect, or Technical Architect., • Strong understanding of enterprise application architecture principles., • Experience supporting large-scale Electronic Document and Records Management Systems (EDRMS)., • Knowledge of enterprise content management platforms such as OpenText, IBM FileNet, or similar., • Experience with COTS, GOTS, and bespoke application environments., • Understanding of application deployment, packaging, and configuration management., • Experience with private cloud-hosted applications and web-based architectures., • Strong knowledge of databases, application integrations, and web technologies., • Experience producing architectural artefacts, including HLDs and service designs., • Strong stakeholder engagement and communication skills., • Understanding of secure application design and lifecycle management., • Batchelor Degree or Equivalent qualifications., • Java application development knowledge., • Experience with GIS platforms and specialist analyst toolsets., • Experience within highly regulated or secure government environments., • Knowledge of DevSecOps tools, CI/CD pipelines, and automation frameworks., • Experience working within SAFe Agile delivery environments., • Experience supporting application modernization and transformation initiatives., • Familiarity with cloud migration and application onboarding projects., • Exposure to bespoke business application development and solution delivery. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. #J-18808-Ljbffr

Flexjet is a global leader in premium private aviation, delivering exceptional travel experiences through an ultramodern fleet and teams across North America and Europe. Built on a culture of expertise, precision, safety and service, every part of our organisation plays a role in maintaining the trust of our Owners and ensuring the seamless delivery of world-class aviation services. Investigate and respond to security alerts and incidents, acting as an escalation point for events requiring deeper technical analysis. Improve detection by tuning alerts, analysing false positives and recommending monitoring use cases across endpoint, identity, email, network and cloud services. Strengthen resilience by supporting vulnerability management, security hardening, playbooks and automation across on-premises and cloud environments. Support European compliance by gathering evidence, maintaining records and contributing to risk assessments, audits and regulatory activities, including EASA Part-IS. Translate security into action by communicating findings, risks and recommendations clearly to technical teams, management and operational stakeholders. • Serve as the primary escalation point for incidents raised by our SOC requiring deeper investigation and analysis, • Recommend improvement and tuning opportunities with alerting, • Implement components of a multi-layered defense to protect information system resources and data, both on-premises and in the cloud, • Assist with gathering evidence of technical and administrative controls implementation for audits and reviews., • Provide recommendations to improve monitoring for on-premises and cloud resources to assist with the development of high-quality alerts, • Utilize EDR and other security tools to develop playbooks and increase automated responses capabilities, • Investigate, respond, report, and document security events., • Consolidate data to develop accurate reports and metrics to help measure impact of implemented and improved security controls, • Perform risk assessments on prospective IT vendors, hardware, software, services, and components., • Support information security risk management and compliance activities relevant to European aviation operations, including EASA Part-IS and data protection requirements., • Participate in an on-call rota and provide support outside of normal business hours when operationally required., • Bachelor's Degree in Computer Science preferred, • Cyber Security certification (GCIH, GCFA, Security+, CySA+, CASP+), • 1-3+ years of experience in Information Security, • 1+ years of experience with either programming, networking, system administration, or DevOps, • Experience performing firewall reviews - Palo Alto, Cisco, Checkpoint, pfSense., • Experience with SIEM's such as LogRhythm, Splunk, Azure Sentinel, Alien Vault or Rapid 7, • Strong experience using Microsoft 365 suite of products such as Endpoint Manager (InTune), Defender, Purview (Compliance), Entra, etc., • In depth experience securing a hybrid infrastructure, • Strong Cloud Experience with either AWS, Azure, or GCP., • Knowledge MITRE ATT&CK, and Kill Chain, • Knowledge of IOC extraction, computer forensics, and malware analysis, technologies and methods, • Expert IPv4 Networking fundamental skills are required. TCP/UDP, Routing, VLANs, Subnet masking, DNS, DHCP, common protocols and ports. IPv6 is a bonus., • Ability to identify and validate vulnerabilities, • Strong verbal and written communication, • o Ability to communicate security issues to peers and management, • Solid understanding of Windows Server Technologies including Active Directory, File Permissions, Print Servers, Group Policies, Clustering, • Self-starter who works well independently or with a team, • Manages time well working simultaneous challenges without undue stress., • Flexibility and willingness to work in a changing, fast-paced environment., • Candidates must possess the legal ability to work in the United Kingdom. Flexjet is an equal opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship. #J-18808-Ljbffr

Flexjet, a global leader in premium private aviation, is seeking an information security professional to investigate security alerts, respond to incidents, and strengthen defenses across on‑premises and cloud environments in the UK. The role requires 1–3+ years in information security, a bachelo

Reports to: Director of Growth and Customer Experience IDGateway delivers SaaS solutions into security-sensitive and operationally demanding environments. We work closely with airports, aviation operators and enterprise clients to improve operational efficiency, compliance and workforce management through modern technology. The Client and Product Support Analyst is the primary point of contact for IDGateway's clients, providing telephone and email support across our all of our products. The role is built around client engagement: managing expectations clearly, communicating with warmth and professionalism, and ensuring every client interaction leaves them confident that their issue is understood and being handled. Keeping our clients happy is the core purpose of this role while balancing the needs and standards of the company. The role logs, tracks and manages support issues through Jira Service Desk, Confluence and other Atlassian tools. Working within a complex regulatory environment, the role demands accuracy, clear documentation and a calm, structured approach to managing a live ticket queue including incidents, issues and client requests, against agreed SLAs. A key requirement of the role is to prepare demonstrations, investigate and reproduce issues, develop, improve and update user documentation, helping ensure clients have the information they need to be as self-sufficient as possible. • Direct experience in a client-facing support role, within a software, SaaS or technology business., • Hands-on experience using Jira, Confluence or other Atlassian tools., • A warm, professional communication style and genuine comfort engaging with clients by telephone and Teams, even when the news isn't good., • A methodical, detail-oriented approach to logging, tracking and progressing tickets to resolution., • A genuine interest in developing technical and database skills., • A 'make it happen', 'do it now' attitude., • You don't enjoy speaking with clients directly, this is a client-facing role with frequent teams, phone and email contact., • You have no prior experience in a ticket-driven, SLA-based support environment., • You do not have any interest in the technical aspect of the support role., • Provide telephone and email support to our clients operating within a complex regulatory environment, across all IDGateway products., • Build and maintain strong client relationships with key contacts throughout the support lifecycle., • Follow the company support process, logging and documenting all incidents accurately using Jira Service Desk, Confluence and other Atlassian tools., • Investigate reported issues thoroughly and author clear, well-articulated tickets that accurately capture the problem for development teams, i.e. a reproduction step list and evidence summary a developer could act on without needing a follow-up call., • React quickly to incoming tickets to ensure SLAs are met, communicating and escalating issues as necessary., • Regularly update and report ticket progress and status to the team and to clients until complete., • Identify patterns and recurring issues across support tickets, feeding insights back to the team to help prevent future occurrences., • Support data analytics on support trends and issues, ensuring findings are clearly documented and evidenced., • Carry out client communication using tools such as HubSpot, Teams, Jira and Outlook, • Collate and prepare support information for inclusion in client-facing reports., • Use AI tools such as Claude to help identify recurring themes and patterns across support tickets, and to support the production of client-facing reports and documentation., • Work alongside team members to deliver user education by maintaining training and client documentation materials., • Apply the company's values and behaviours to their work ethic., • Comfortable working directly with databases (e.g. SQL queries) to investigate and evidence issues, going beyond front-end observation to identify a reasonable cause., • Comfortable working within a database under guidance, reducing reliance on developers for routine fixes., • Able to produce clear reproduction steps and evidenced diagnosis for development teams, reducing back-and-forth on escalated tickets., • Willing to work closely with the Test and Development teams to resolve issues, building technical understanding over time., • Comfortable navigating a complex software product and willing to dig into detail and use initiative rather than deferring every technical question., • Excellent customer communication skills, able to translate technical detail into plain language for non-technical clients., • Strong analytical mindset, able to break down complex issues into clear, logical steps., • Proactive approach to problem prevention, using support data and trends to flag risks before they, • Organised and accurate record-keeping across ticketing and reporting systems., • Resilient under pressure, able to prioritise a live ticket queue against SLA deadlines., • Familiar and comfortable using company approved AI tools to increase the effectiveness of our day to day activities., • Comfortable in communicating client issues to technical teams., • 2+ years in a technical customer service or 2nd line support role., • Experience in a SaaS, software, or technology business supporting external clients., • Experience working with a ticketing/service desk system (e.g. Jira Service Desk, Confluence) in a live support environment., • Working knowledge of SQL or comfortable querying relational databases., • Experience liaising directly with development or engineering teams to progress technical issues., • Aviation, airport operations, or background screening industry experience., • Experience working within a complex, regulated environment., • Holiday: 23 days per annum + Birthday., • Pension: 3% Employer contribution, • Flexible Benefits: up to £750 per annum to spend on a range of benefits, • Location: 3 Days per week @ 33 Hercules Way, 2 days per week work from home, • Employment is subject to a background and criminal record check #IDGateway #J-18808-Ljbffr

Junior Security Operations Analyst role at SiXworks an IBM company. • Monitoring of systems for security alerts, intrusions, or activity considered unauthorized, unexpected, or illicit., • Responding to incidents, utilizing a catalogue of playbooks., • Escalation of complex incidents to Tier 2 Incident Response teams., • Review and develop existing security controls in line with a constantly growing technical environment., • Triage and review vulnerability scanning reports, feeding results back into technical teams., • Review secure configurations and provide feedback to technical teams for remediations., • Generate recurring service and security reports for key stakeholders., • Provide service improvement ideas to the SOC Manager., • Keep up-to-date with the latest security threats and trends., • Research and develop understanding of security as a discipline., • Shifts throughout 24/7 SOC service delivery., • No corporate experience mandatory, but suitable qualifications preferred in Cyber Security or related technical roles., • Relevant qualification(s) in Cyber Security, or other related technical areas., • Degree in Cyber Security, Computer Science, Networking, etc. Professional qualifications from organisations such as CompTIA, etc. (e.g., CompTIA Security+)., • Technical qualifications in security and technology such as cloud computing, SIEM, Vulnerability Scanning/Management., • Understanding of key concepts such as Cloud Computing, Security Incident Management, Information Security (CIA), Phishing, Ransomware and other key threats., • Experience with IDAM (Identity and Access Management), JML (Joiners, Movers and Leavers processes)., • Security awareness and related best practices. SiXworks is a leading provider of secure digital solutions, specialising in digital experimentation and focused on fail-safe-fast cutting-edge technology solutions deployed in highly secure environments. We accelerate innovation and adoption of secure, digital technology to improve the operational agility of Defence and National Security. This is an exciting time for us with ambitious plans for growth and development. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain, UK Security Clearance. More details relating to UK Security Clearance can be found at GOV.UK. SiXworks is an IBM subsidiary and may share your personal information with IBM subsidiaries involved in your recruitment process, wherever located. Information on data protection and cross-border transfer is available from IBM. #J-18808-Ljbffr

Career Opportunities with Flexjet Europe Careers At Flexjet Europe Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Flexjet is a global leader in premium private aviation, delivering exceptional travel experiences through an ultramodern fleet and teams across North America and Europe. Built on a culture of expertise, precision, safety and service, every part of our organisation plays a role in maintaining the trust of our Owners and ensuring the seamless delivery of world-class aviation services. As an Information Security Analyst based at our European headquarters in Farnborough, you will help protect the systems, data and services that support our global operations. Working closely with the global Information Security team and colleagues across the business, you will investigate threats, strengthen security controls and contribute to the resilience, safety and compliance of a leading international aviation organisation. • Investigate and respond to security alerts and incidents, acting as an escalation point for events requiring deeper technical analysis., • Improve detection by tuning alerts, analysing false positives and recommending monitoring use cases across endpoint, identity, email, network and cloud services., • Strengthen resilience by supporting vulnerability management, security hardening, playbooks and automation across on-premises and cloud environments., • Support European compliance by gathering evidence, maintaining records and contributing to risk assessments, audits and regulatory activities, including EASA Part-IS., • Translate security into action by communicating findings, risks and recommendations clearly to technical teams, management and operational stakeholders., • Serve as the primary escalation point for incidents raised by our SOC requiring deeper investigation and analysis, • Recommend improvement and tuning opportunities with alerting, • Implement components of a multi-layered defense to protect information system resources and data, both on-premises and in the cloud, • Assist with gathering evidence of technical and administrative controls implementation for audits and reviews., • Provide recommendations to improve monitoring for on-premises and cloud resources to assist with the development of high-quality alerts, • Utilize EDR and other security tools to develop playbooks and increase automated responses capabilities, • Investigate, respond, report, and document security events., • Consolidate data to develop accurate reports and metrics to help measure impact of implemented and improved security controls, • Perform risk assessments on prospective IT vendors, hardware, software, services, and components., • Support information security risk management and compliance activities relevant to European aviation operations, including EASA Part-IS and data protection requirements., • Participate in an on-call rota and provide support outside of normal business hours when operationally required., • Bachelor’s Degree in Computer Science preferred, • Cyber Security certification (GCIH, GCFA, Security+, CySA+, CASP+), • 1-3+ years of experience in Information Security, • 1+ years of experience with either programming, networking, system administration, or DevOps, • Experience performing firewall reviews - Palo Alto, Cisco, Checkpoint, pfSense., • Experience with SIEM’s such as LogRhythm, Splunk, Azure Sentinel, Alien Vault or Rapid 7, • Strong experience using Microsoft 365 suite of products such as Endpoint Manager (InTune), Defender, Purview (Compliance), Entra, etc., • In depth experience securing a hybrid infrastructure, • Strong Cloud Experience with either AWS, Azure, or GCP., • Knowledge MITRE ATT&CK, and Kill Chain, • Knowledge of IOC extraction, computer forensics, and malware analysis, technologies and methods, • Expert IPv4 Networking fundamental skills are required. TCP/UDP, Routing, VLANs, Subnet masking, DNS, DHCP, common protocols and ports. IPv6 is a bonus., • Ability to identify and validate vulnerabilities, • Strong verbal and written communication, • Ability to communicate security issues to peers and management, • Solid understanding of Windows Server Technologies including Active Directory, File Permissions, Print Servers, Group Policies, Clustering, • Self-starter who works well independently or with a team, • Manages time well working simultaneous challenges without undue stress., • Flexibility and willingness to work in a changing, fast-paced environment. Candidates must possess the legal ability to work in the United Kingdom. Flexjet is an equal opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship. #J-18808-Ljbffr

We're looking for a Senior Security Operations Centre (SOC) Analyst to join our growing Cyber Security team and play a key role in protecting some of the UK's most critical organisations. Loved reading about this job and want to know more about us?Sopra Steria’s Aerospace, Defence and Security bus

Flexjet Europe in Farnborough seeks an Information Security Analyst to safeguard our European operations across on-prem and cloud environments.You will investigate threats, tune detections, contribute to risk assessments, and support audits including EASA Part-IS, collaborating with global teams and

Hampshire (site-based) We're looking for an experienced Applications Architect to join our Digital Applications Transformation team. This is an opportunity to play a pivotal role in complex transformation programmes. We’re passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. You’ll work at the heart of major business and technology change initiatives, partnering with architects, engineers and business leaders to design solutions that deliver real value. Whether you’re helping modernise core mainframe platforms, defining enterprise-wide architecture roadmaps, or guiding development teams through delivery, you’ll be instrumental in shaping the future of our clients' technology ecosystems. The Solution Architect is responsible for designing and delivering end-to-end technical solutions aligned with business requirements and enterprise architecture standards. The role bridges the gap between business needs and technology, ensuring scalable, secure, and cost-effective solutions that support digital transformation. EDRMS & Enterprise Content Management • Lead architecture and technical oversight for Electronic Document and Records Management Systems (EDRMS)., • Support integrated search capabilities and bespoke application components developed primarily in Java., • Ensure the secure deployment, maintenance, and enhancement of document and records management platforms., • Provide expertise in enterprise-scale content management solutions such as:, • IBM FileNet, OpenText or similar enterprise EDRMS platforms, • Assess and design secure deployment models for desktop and end-user applications., • Determine application installation, configuration, packaging, lockdown, and security requirements., • Work with third-party packaging suppliers to ensure applications are delivered according to security and operational standards., • Support software lifecycle management, including upgrades, patching, and version control., • Design and maintain secure hosting architectures for applications operating within private cloud environments., • Support both COTS and GOTS applications, including:, • Geographic Information Systems (GIS), • Analysis toolsets, • Database-driven business applications, • Web-based application platforms, • Define secure installation approaches and maintain supportability through application upgrades and lifecycle changes., • Ensure application resilience, performance, and operational sustainability., • Identify opportunities for application modernization and service improvement., • Support the introduction of new business applications and emerging technologies., • Evaluate application migration and hosting opportunities for new customers., • Assess application portability, data migration requirements, and security implications when onboarding new services., • Contribute to the future expansion of bespoke application development capabilities., • Apply security-by-design principles throughout the application lifecycle., • Work with DevSecOps pipelines to support secure application delivery and deployment automation., • Ensure applications comply with security accreditation, vulnerability remediation, and governance requirements., • Collaborate with security architects and operational teams to continuously improve application security posture., • Operate within a SAFe Agile delivery framework., • Participate in Agile ceremonies including sprint planning, reviews, retrospectives, and backlog refinement., • Collaborate with product owners, development teams, infrastructure teams, and customer stakeholders to deliver business value., • Build strong relationships with customer architects, technical authorities, and delivery teams., • Support architecture reviews, design assurance activities, and governance forums., • Provide technical guidance and leadership across multidisciplinary teams., • Act as a trusted advisor on application architecture and hosting strategies., • Proven experience as an Applications Architect, Solution Architect, or Technical Architect., • Strong understanding of enterprise application architecture principles., • Experience supporting large-scale Electronic Document and Records Management Systems (EDRMS)., • Knowledge of enterprise content management platforms such as OpenText, IBM FileNet, or similar., • Experience with COTS, GOTS, and bespoke application environments., • Understanding of application deployment, packaging, and configuration management., • Experience with private cloud-hosted applications and web-based architectures., • Strong knowledge of databases, application integrations, and web technologies., • Experience producing architectural artefacts, including HLDs and service designs., • Strong stakeholder engagement and communication skills., • Understanding of secure application design and lifecycle management., • Batchelor Degree or Equivalent qualifications., • Java application development knowledge., • Experience with GIS platforms and specialist analyst toolsets., • Experience within highly regulated or secure government environments., • Knowledge of DevSecOps tools, CI/CD pipelines, and automation frameworks., • Experience working within SAFe Agile delivery environments., • Experience supporting application modernization and transformation initiatives., • Familiarity with cloud migration and application onboarding projects., • Exposure to bespoke business application development and solution delivery., • Operates within a customer-governed architectural framework where the customer retains Design Authority and Enterprise Architecture ownership., • Works collaboratively with customer Chief Architects and Application Architects who review and assure solution designs., • Responsible for delivering application architecture and implementation designs that comply with customer standards, governance processes, and security requirements., • Focused primarily on application services rather than enterprise architecture ownership or application portfolio rationalisation activities. #J-18808-Ljbffr

• Up to £70,000 package depending on experience, • Full time onsite role, shift work (4 on, 4 off), • SC clearance required, with eligibility for DV About the Client Our client is a well-established cyber security organisation delivering specialist security services across highly secure environments. Their Security Operations Centre plays a vital role in protecting critical infrastructure from evolving cyber threats. Due to continued growth, they are looking to expand their SOC team with an experienced Senior SOC Analyst. The Benefits • Shift allowance included within the package, • Opportunity to work on high profile national security programmes, • Ongoing training and professional development, • Support towards further cyber security certifications, • Work alongside experienced cyber security professionals The Senior SOC Analyst Role As a Senior SOC Analyst, you will play a key role in monitoring, investigating and responding to cyber security incidents across critical client environments. You will analyse alerts, investigate complex threats, improve detection capabilities and contribute to the ongoing maturity of the SOC. You will also: • Monitor and investigate security events across enterprise environments, • Perform incident response activities and support remediation efforts, • Analyse network traffic, endpoint activity and system logs, • Improve detection rules using MITRE ATT and CK techniques, • Produce technical and customer facing reports, • Support threat intelligence activities and mentor junior analysts where required, • Previous experience within a Security Operations Centre, • Strong experience with Microsoft Sentinel and Splunk, • Good understanding of the MITRE ATT and CK framework, • Knowledge of networking, TCP/IP, LAN, WAN and common internet protocols, • Experience investigating security incidents and responding to cyber threats, • Excellent analytical and communication skills, • Security certifications such as Security Plus, BTL1 or equivalent are desirable, • Python, PowerShell or other scripting experience would be advantageous Key Skills SOC Analyst, Senior SOC Analyst, Security Operations Centre, Microsoft Sentinel, Splunk, SIEM, Incident Response, Threat Detection, Cyber Security, MITRE ATT and CK, Blue Team, NSD #J-18808-Ljbffr

A leading technology solutions provider in the UK is looking for a Senior SOC Analyst to lead a team delivering crucial SOC services. Key responsibilities include monitoring for security threats, developing security controls, and training users on security awareness. Candidates should have at least 3 years of experience in SOC or related fields and possess relevant degrees or certifications. This role is essential in contributing to the organization's goal of secure digital innovation. #J-18808-Ljbffr

You will also monitor events, perform incident response activities, analyse logs and network traffic, and mentor junior analysts while collaborating with experienced cyber security. Searchability NS&D in the United Kingdom is seeking a Senior SOC Analyst to monitor, investigate and respond to cyber

The successful candidate will deliver Operational Analysis tasks set, to ensure that the team is able to carry out analysis and decision support across BDUK's portfolio of Platform Programmes and Supporting Services and where appropriate deliver the same capability to wider Boeing. Typical focus areas are as follows: • Market Analysis; reviewing potential military uses of Boeing produces through quantitative means to support the growth of BGS into new and existing markets., • Force Structures Analysis; using the full spectrum of Operational Research techniques (soft and hard) to develop internal and external customers' understanding of their future defence requirements, identification of capability gaps and the analysis of potential solutions., • Platform Level Assessment; By applying a broad range of quantitative techniques to support customers in the down-selecting of platform options through the identification of suitable measures of effectiveness. This analysis must be robust and independent with the expectation that it will be used in support of external & internal Customer Reports and Business Cases., • Cost Analysis; High level cost analysis of platform solutions to provide an empirical measure of comparison enabling cost-capability trade studies in support of customer prioritisation in increasingly constrained budgetary environments., • Use of forecasting and optimization tools to provide Decision Support directly to a Customer or to integrate them into Discrete Event Simulations as part of an Experimental Campaign.This includes the optimizations for Supply Chain, Depth Maintenance and Organizational Efficiencies across a broad portfolio of platforms, products and services., • Operational Research report writing and the incorporation of Operational Analysis Data into Customer Business Cases., • The Operational Analyst is also required to:, • Learn and apply Project Management Best Practices to ensure Operational Analysis tasks and Campaigns are completed on time, to budget and at the agreed quality., • Support the delivery, alongside senior analysts, of stakeholder management meetings and seminars, including the exploitation of OR concepts such as Multi-Criteria Decision Analysis to capture decision support data., • Support the preparation of and participate in briefings to internal and external customers., • Represent BDUK (in areas of domain expertise) at various internal and external events/conferences., • The Boeing Portal environment requires all personnel to be self-motivated and to undertake self-directed learning in new areas to achieve success with the following expectations The analysis work undertaken within The Boeing Portal focusses on the provision of quantitative evidence that can be used within business cases to support procurement and investment decisions. Candidates for this position must therefore have a mathematical background and be comfortable with the provision and defence of empirical evidence., • In addition, the successful candidate would have a broad background in Operational Analysis or Statistical tools & techniques and potentially Systems Engineering and Model-Based Systems Engineering (MBSE), with the motivation and confidence to learn while concurrently delivering a personal portfolio of experiments. The ability to work collaboratively across the business is a key part of this role., • A willingness and enthusiasm to realise opportunities for both the Operational Analysis team and the wider business with a strong teamwork ethos., • To be "a finisher" and demonstrate tenacity in the desire to complete assigned tasks on time., • A focus on prototypes and demonstrations as a vehicle for communicating ideas, knowledge and capability., • The ability to multi-task and to manage deadlines effectively., • Additionally, an interest and demonstrable skills in suitable analytical or mathematical discipline e.g. Mathematics, Operational Research, Statistics, Economics, Knowledge of Operational Research techniques for problem solving and Statistical techniques for exploratory analysis and Systems Engineering., • Understanding of Project Management techniques., • The ability to analyse, problem solve and develop objective, efficient and innovative solutions to customer requirements in a timely manner, with a sense of urgency supported by senior analysts providing detailed task management and direction., • Good written and oral communications skills in English., • Ability to obtain and maintain an UK security clearance at SC (right to work in the UK, and 5 year consecutive residency in the UK to date)., • Ability to effectively collaborate with and report to customer representatives and other key stakeholders, A degree-level, or equivalent, qualification in Engineering, Systems Engineering, or a related discipline is desirable., • Broad knowledge or interest in the UK military and security domain from a strategic to tactical level; including some aspects of; understanding of the UK Armed Forces order of battle, equipment and platform capabilities, tactics, techniques and procedures - principally in the air domain. Understanding of emerging Defence capabilities. Understanding of the military capabilities and tactics, techniques and procedures of other nations in the EU and NATO region., • Possess graphic skills or design media skills for the preparation of presentation, audio-graphical product to provide presentation to both external and internal customers or colleagues., • Experience in the application of Systems Engineering across one or more areas the V-model (requirements, interfaces, architecting, verification, validation, design for), ideally including development systems engineering artefacts such as management plans, schedules and reports and usage of SE tools such as IBM DOORS, Cameo, Enterprise Architect., • Experience in the development of solutions using techniques such as Model Based Systems Engineering (MBSE) and trade studies., • Experience managing technical baselines, including requirements, performance measures and solution baselines, with an understanding of configuration and change control methods., • Experience supporting technical management and governance activities, including metrics, reporting, team tasking, and risk, issue and opportunity management., • Broad interest and understanding of AITechnology and Techniques., • Experience in the tailoring and application of engineering initiatives, best practices and quality processes, while contributing to continuous improvement., • At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us., • BDUK is a subsidiary of the Boeing Company and currently employs over 2,000 people in the UK. BDUK is responsible for delivering several game-changing contracts to our UK defence customers including E-7 AEW&C, P-8A Maritime Patrol Aircraft, Sustainment Services for the Chinook, Apache and C-17 Fleets, Logistic Information Services and Training Services. The purpose of this role is to work within an established team of Boeing Operational Analysts with experience in the Air, Maritime and Land domains to deliver independent, focused and defensible analysis across the UK Defence and Security domain, plus optimisation studies for Boeing's internal customers. The candidate will support the conduct of analysis tasks and experimental campaigns that will identify, guide and support emerging opportunities within both BDUK and wider Boeing Global Services (BGS) markets., • The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here's a snapshot of what we offer:, • Competitive salary and annual incentive plans, • Continuous learning - you'll develop the mindset and skills to navigate whatever comes next, • Success as defined by you - we'll provide the tools and flexibility, so you can make a meaningful impact, your way, • Diverse and inclusive culture - you'll be embraced for who you are and empowered to use your voice to help others find theirs, • 23 days plus UK public holidays and a Winter Break between Christmas and New Year, • Pension Plan with up to 10% employer contribution, • Company paid BUPA Medical Plan, • Short Term Sickness: 100% pay for the first 26 weeks, • Long Term Sickness: 66.67% of annual salary from 27th week, • 6x annual salary life insurance, • 6 weeks Paternity leave, • 52 Weeks Maternity leave, • Learning Together Programme to support your on-going personal and career development, • Access to Boeing's Well Being Programs, tool and incentives. #J-18808-Ljbffr

Our client is a global IT services company. Job Description: Our client is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Hardware Asset Management (HAM) Data Analyst Location: Farnborough (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Hardware Asset Management (HAM) Data Analyst is responsible for ensuring the accuracy, completeness, integrity, and actionability of hardware asset data across the full asset lifecycle — from procurement through deployment, operation, redeployment, and disposal. This role is the data backbone of the Hardware Asset Management function, providing the trusted information foundation upon which financial, contractual, compliance, and operational decisions are made. Aligned to ITAM (IT Asset Management) industry standards and frameworks — including ISO 19770, IAITAM best practices, and ITIL 4 IT Asset Management practice — the HAM Data Analyst ensures that hardware asset records are accurate, reconciled, auditable, and continuously improved. The role operates at the intersection of asset management, configuration management, procurement, finance, operations, and compliance. This is not a passive data entry role. The HAM Data Analyst is expected to proactively identify data quality issues, reconcile discrepancies between data sources, challenge inaccurate records, and drive the data maturity of the hardware asset estate to a level that supports confident decision-making. Key Responsibilities Hardware Asset Data Management & Quality Own and maintain the accuracy, completeness, and integrity of hardware asset records within the ITAM tool, CMDB, and associated asset repositories. Perform regular data quality audits across hardware asset records — identifying gaps, duplicates, orphaned records, misclassifications, and stale data. Reconcile hardware asset data across multiple sources including ITAM tools, CMDB, procurement systems, financial systems, discovery tools, and physical audit results. Develop and maintain data quality KPIs and dashboards to provide visibility of asset data health to stakeholders and leadership. Enforce data standards, naming conventions, classification taxonomies, and mandatory field requirements for hardware asset records. Investigate and resolve data discrepancies, escalating systemic issues to process owners and data source owners. Ensure asset records reflect the current state of the physical estate — not just what was originally procured or deployed. Hardware Asset Lifecycle Data Tracking Maintain accurate records across all stages of the hardware asset lifecycle: Lifecycle Stage Data Analyst Responsibility Request & Procurement Validate asset data at point of purchase order and goods receipt; ensure procurement records feed accurately into the asset register Receipt & Warehousing Confirm asset receipt records match purchase orders; validate serial numbers, models, and quantities Deployment & Installation Ensure deployment records are updated with location, assigned user, CI relationships, and operational status In-Service / Operational Maintain current records for location, ownership, status, warranty, support contracts, and configuration changes Move / Add / Change (MAC) Track and update records for asset moves, additions, changes, and redeployments Redeployment & Reuse Update records when assets are recovered, refurbished, and redeployed — ensuring full chain of custody Decommission & Disposal Validate disposal records including data sanitisation evidence, environmental compliance, and certificate of destruction End of Life / End of Support Track and report on assets approaching or past vendor end-of-life (EOL) and end-of-support (EOS) dates Discovery & Reconciliation Reconcile hardware asset data between the authoritative asset register and automated discovery tool outputs to identify: Ghost assets — assets in the register but not found by discovery (potentially lost, stolen, decommissioned, or misrecorded). Unmanaged assets — assets found by discovery but not in the register (potentially unauthorised, shadow IT, or missed intake). Data mismatches — discrepancies in serial numbers, models, locations, ownership, or status between sources. Produce regular reconciliation reports and drive resolution of discrepancies with operational and support teams. Work with infrastructure, network, and endpoint teams to improve discovery coverage and data accuracy. Support physical audit and stock verification activities by providing data extracts, variance analysis, and reconciliation support. Reporting & Analytics Produce regular and ad-hoc hardware asset reports and dashboards covering: Asset inventory by type, location, business unit, status, and lifecycle stage. Data quality metrics (completeness, accuracy, timeliness, consistency). Warranty and support contract coverage and expiry. End-of-life and end-of-support exposure. Asset utilisation and underutilisation indicators. Cost of ownership and depreciation tracking (in collaboration with finance). Disposal and environmental compliance status. Reconciliation status and variance trends. Provide data-driven insights and recommendations to the HAM Manager, ITAM Manager, and senior stakeholders. Support financial reporting requirements including fixed asset register reconciliation, depreciation schedules, and capitalisation data. Deliver audit-ready data extracts and evidence packs for internal and external audits. Procurement & Vendor Data Management Ensure hardware asset records are linked to procurement data including purchase orders, invoices, vendors, contract references, and cost centres. Maintain accurate warranty and support contract records — including start dates, expiry dates, coverage levels, and renewal status. Track vendor end-of-life and end-of-support announcements and update asset records accordingly. Support procurement and vendor management teams with asset data for contract renewals, volume negotiations, and vendor consolidation analysis. Validate that received assets match procurement specifications — flagging discrepancies for resolution. Financial Data Alignment Ensure hardware asset records align with financial records — including capitalisation status, depreciation schedules, book values, and cost centre allocations. Support the reconciliation of the IT asset register with the fixed asset register (FAR) maintained by finance. Provide data to support total cost of ownership (TCO) analysis for hardware asset categories. Flag assets that are fully depreciated but still in operational use, and assets that are on the books but no longer in service. Support financial audit requirements by providing accurate, reconciled asset data with full audit trails. Compliance & Audit Support Ensure hardware asset data supports compliance with organisational policies, regulatory requirements, and contractual obligations. Maintain audit trails for all asset record changes — who changed what, when, and why. Provide data and evidence packs for internal audits, external audits, regulatory inspections, and client compliance reviews. Support environmental and sustainability compliance by maintaining accurate disposal and recycling records (e.g., WEEE Directive compliance). Ensure data handling and retention practices comply with data protection regulations (e.g., GDPR) where asset records contain personal data. Support security and risk teams by providing accurate data on asset locations, ownership, and end-of-support exposure. Process & Data Governance Develop and maintain hardware asset data standards, data dictionaries, and data governance documentation. Define and enforce mandatory data fields, validation rules, and data entry standards for hardware asset records. Identify and document data flows between ITAM tools, CMDB, procurement systems, financial systems, discovery tools, and operational systems. Participate in data governance forums and contribute to the organisation's broader data quality and master data management initiatives. Ensure data access controls are appropriate — the right people have access to the right data at the right level. Continuous Improvement Identify opportunities to improve hardware asset data quality, processes, and tooling. Propose and implement automation opportunities to reduce manual data entry, improve data accuracy, and increase efficiency. Contribute to the maturity development of the ITAM function by driving data quality from reactive to proactive to predictive. Analyse root causes of recurring data quality issues and implement systemic fixes rather than repeated manual corrections. Stay current with ITAM industry standards, tooling developments, and best practices. Required Skills & Experience Essential Experience in IT Asset Management, Hardware Asset Management, or CMDB/Configuration Management data roles. Strong data analysis skills with the ability to manipulate, reconcile, and interpret large datasets from multiple sources. Experience with ITAM tools (e.g., ServiceNow ITAM/HAM, Flexera, Snow, Ivanti, or equivalent). Experience reconciling asset data between ITAM tools, CMDBs, discovery tools, procurement systems, and financial systems. Strong understanding of the hardware asset lifecycle — from procurement through disposal. Proficiency in data analysis and reporting tools (e.g., Excel advanced functions, Power BI, SQL, or equivalent). Experience producing asset reports, dashboards, and data quality metrics for management and stakeholders. Strong attention to detail with a commitment to data accuracy and integrity. Understanding of data governance principles including data standards, validation rules, and audit trails. Good communication skills — able to explain data findings and recommendations to both technical and non-technical audiences. Desirable IAITAM certification (e.g., CHAMP — Certified Hardware Asset Management Professional, CSAM, or CITAM). ITIL 4 Foundation certification or higher. Experience with ServiceNow ITAM/HAM modules, including asset lifecycle workflows, reconciliation, and reporting. Experience with automated discovery tools (e.g., ServiceNow Discovery, Qualys, Tanium, SCCM, Lansweeper, or equivalent). Understanding of ISO 19770 IT Asset Management standards. Experience with financial asset management concepts (depreciation, capitalisation, book value, TCO). Experience supporting internal or external audits with asset data and evidence packs. Knowledge of environmental disposal regulations (e.g., WEEE Directive). Experience in regulated, secure, or defence environments. SQL or scripting skills for data extraction and manipulation. Experience with data visualisation and business intelligence platforms. Key Deliverables Hardware Asset Register — Accurate, complete, and continuously maintained register of all hardware assets. Data Quality Reports & Dashboards — Regular reporting on asset data completeness, accuracy, timeliness, and consistency. Reconciliation Reports — Regular reconciliation outputs between ITAM tools, CMDB, discovery tools, procurement, and finance — with variance analysis and resolution tracking. Ghost & Unmanaged Asset Reports — Identification and tracking of assets that exist in records but not in reality (and vice versa). Lifecycle Status Reports — Reporting on assets by lifecycle stage, including EOL/EOS exposure, warranty expiry, and disposal status. Financial Reconciliation Data — Asset data aligned to the fixed asset register for depreciation, capitalisation, and audit purposes. Audit Evidence Packs — Data extracts and supporting evidence for internal and external audits. Data Standards & Governance Documentation — Documented data standards, naming conventions, mandatory fields, and data flow maps. Improvement Recommendations — Data-driven proposals for improving asset data quality, processes, and tooling. Disposal & Compliance Records — Maintained records of asset disposal including data sanitisation and environmental compliance certificates. Success Measures Hardware asset data accuracy rate consistently above agreed targets (e.g., 95% accuracy across key fields). Reduction in ghost assets and unmanaged assets over time through proactive reconciliation. Reconciliation variance between ITAM register, CMDB, and discovery tools within agreed tolerance levels. Data quality KPIs trending positively — completeness, accuracy, timeliness, and consistency. Successful completion of internal and external audits with no material findings related to hardware asset data. Financial reconciliation between IT asset register and fixed asset register within agreed tolerance. Timely identification and reporting of end-of-life and end-of-support exposure. Reduction in manual data corrections through automation and process improvement. Positive feedback from HAM Manager, ITAM Manager, finance, procurement, and operational stakeholders on data quality and reporting. Audit trail integrity — all asset record changes are traceable and justified. We believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. Our client does not make offers of employment via social media networks and our client never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here . TPBN1_UKTJ

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