Assistant Branch Manager - Pest Authority
9 days ago
Aberdeen
Mosquito Authority | Pest Authority is one of the fastest-growing service brands in the Southeast, known for reliable treatments, exceptional customer experience, and a team-first culture built on accountability and results. • Opportunity for advancement, • Company car, • Competitive salary, • Paid time off, • Training & development, • Vision insurance, • 401(k) matching, • Bonus based on performance, • Dental insurance, • Employee discounts Mosquito Authority | Pest Authority Aberdeen, NC Mosquito Authority | Pest Authority is one of the fastest-growing service brands in the Southeast, known for reliable treatments, exceptional customer experience, and a team-first culture built on accountability and results. We don’t do contracts. We don’t do excuses. We deliver top-tier service and create long-term career opportunities for driven professionals. We’re expanding our growing our team and seeking a high-performing Assistant Branch Manager to help lead, develop, and grow a winning team. The Assistant Branch Manager is a hands-on leadership role supporting daily operations, technician development, and sales and service execution. This role is ideal for a leader who coaches from the front, holds teams accountable, and helps build a high-performance culture. • Support the Branch Manager in leading and developing field technicians, • Conduct ride-alongs, coaching, and performance evaluations, • Lead daily huddles and weekly training meetings, • Assist with recruiting, onboarding, and training, • Uphold company culture, professionalism, and service standards, • Drive daily sales execution, upsells, and recurring service conversions, • Coach technicians on customer communication and value presentation, • Support retention efforts and professionally resolve escalations, • Promote white-glove service and a strong online reputation, • Assist with scheduling, routing, and daily operations, • Perform field audits to ensure quality, safety, and consistency, • Monitor inventory, equipment, and vehicle readiness, • Ensure compliance with treatment protocols, PPE, and regulations, • Support execution of branch growth strategies, • Maintain accountability and consistent customer experience, • Identify process, routing, and service improvements, • Provide feedback and reporting to leadership, • Strong, hands-on leadership style, • Natural coach and mentor, • Comfortable with customer interaction and problem-solving, • Service industry experience preferred (pest control a plus, not required), • Clear communicator; organized and process-driven, • Growth-minded with interest in long‑term advancement, • Tech-comfortable (mobile apps, routing software, CRM), • Valid driver’s license and clean driving record, • Prefer someone with a NC Pesticide License or Certified Applicators Card, • Comfortable working outdoors in varying conditions, • Ability to perform physical tasks (walking, bending, lifting up to 40 lbs), • Professional appearance and communication skills, • Prior leadership or supervisory experience preferred, • Fast-growing, stable company with clear advancement paths, • Professional training, certifications, and development, • Strong reputation for service quality and customer satisfaction, • Supportive leadership team focused on accountability and teamwork, • Opportunity to make a real impact at the branch level Competitive compensation and benefits offered, commensurate with experience. Top‑tier candidates can expect market‑leading pay. Compensation: $46,800.00 - $93,600.00 per year • Enjoy working outdoors, • Self‑starter and highly motivated, • Can work independently, • Enjoy engaging with clients, • Nationally recognized brands, • Competitive pay, • Safe working environment, • Team atmosphere Help protect families from mosquitoes, ticks and other pests and the diseases they carry The best part? There’s no experience needed! You will be provided with expert training when you join our team. Enter your zip code to see opportunities to join our team in your area. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority Corporate. #J-18808-Ljbffr