Credit Controller
8 days ago
Manchester
Credit Controller required for a leading professional Services firm based in Manchester. £30-32k+bonus. Hybrid Hays are proud to be partnering with a leading organisation within the professional services sector, who are experiencing sustained growth and are now expanding their finance team. As a result, we are seeking a highly experienced and proactive Credit Controller who possesses a stable career history (preferably within a Professional Services background) to join their high-performing division.This role offers an excellent platform to develop your career within a respected firm, with flexibility, autonomy, and clear progression opportunities. Your New RoleIn this highly engaging and impactful position, you will take ownership of a designated portfolio, ensuring effective credit management and strong stakeholder engagement. Key responsibilities include: • Assessing and reviewing aged debt against established KPIs, using data insights to guide your approach, • Taking proactive ownership of overdue accounts and keeping Partners and Managers informed of progress, • Ensuring accurate and timely maintenance of client records within Workday, documenting all communications and actions, • Managing the allocation of cash receipts, resolving any discrepancies to minimise unallocated payments, • Handling complex queries and disputes, escalating matters when required to ensure swift resolution, • Applying the organisation’s debt provisioning framework consistently across your portfolio, • Coordinating the completion of daily, weekly, and monthly reporting to provide visibility of ledger status, • Working closely with stakeholders through scheduled in-person meetings to review outstanding balances and agree next steps, • Identifying higher-risk or problematic balances that require escalation and collaborating with the Credit Control Manager as appropriate, • Maintaining robust credit control processes and promoting consistency across all accounts, • Administering the smooth transition of cases requiring legal action, ensuring all documentation and processes are followed, • Experience within the professional services sector (Workday experience highly advantageous), • Strong working knowledge of Excel, • Excellent written and verbal communication skills, with the ability to present confidently to senior stakeholders, • Strong interpersonal skills, with the ability to positively influence colleagues and manage performance concerns professionally, • Competitive salary of £30,000-£32,000 DOE, • Attractive performance-based bonus scheme, • Manchester City Centre location, • Hybrid working with flexible hours (1-2 day per week in the office)Monday to Friday 9am-5.15am 37.5hour per week (flexibility on start considered), • The opportunity to join a growing team within a respected professional services firm, • Contemporary offices 4750313