Sla jobs in Luton

To assist with the generation of sales and self-billed invoices within an agreed SLA, requiring a high level of accuracy to check each invoice matches the specific customer agreement and terms ...

To work with our vendors to log service tickets and follow up on incidents to ensure we are meeting SLA`s for service. * Responsible to be a resource for the Project Ops team where required (hardware ...

West London The successful candidate will: · Oversee the estates teams and take on responsibility for line management of supervisors · Ensure agreed SLA's and KPI's are consistently met, and ...

Organise pre-onboarding preparation in line with the company's process and SLA providers. * Performs the administration activities related to the start of the employee. * Deliver the welcome session ...

Manage and work to internal and customer SLA's, escalating any concerns. * End to end ownership of problem resolution. The Candidate : The ideal candidate will have 2 Commercial years of experience ...

... SLA's, pricelists and key account plans are in place and regularly reviewed · Ensure SLA's are maintained above the required level · Escalate internally where necessary to ensure customer needs are ...

Meet KPIs and SLA thresholds, working to reduce overall incident and request counts. * Manage potential safety and major incidents throughout their lifecycle, maintaining logs of critical incidents

To proactively monitor incidents are passed over to the support teams and ensure where possible they are resolved within SLA. * When required, pass calls over to a contracted third party and manage ...

Adhering to SLA's * General admin Ideal Candidate * Strong customer service experience * Strong attention to detail * Team player * Experience in a regulated environment would also be desirable

Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld * Collaborate with 3rdparties when required, ensuring all problems are dealt with swiftly * Receive and ...

Application support experience OR Super User level knowledge of payments software, Great customer service, SLA's etc. Why Apply: This role joins a busy, friendly team providing User support to Users ...

Be in communication with all the relevant people / departments and co-ordinating all relevant inputs (people, plant and process) to ensure KPI's, SLA's and delivery targets are achieved. * Forward ...

Working with our Client Service Co-ordinator, you will be managing our ticketing system on the relevant CRM, ensuring all client tickets are acknowledged within SLA and engineers are co-ordinated to ...

Be comfortable with the accurate processing of a high volume of information to meet deadlines (SLA timeframes and KPI's), * Already be an excellent communicator, able to work with internal and ...

With a growing client base, our client requires an engineer looking to use their skills set to become their new Technical Estimator to create and issue remedial quotations within business SLA. The ...

Ensuring SLA's re delivery are met * Checking in on dispatch and delivery * Communicating with customers effectively and updating on queries * Stock control and transfer * Daily communication to the ...

Ensure operations are conducted in compliance with global quality specifications, whilst meeting customer SLA's. * Organise and facilitate daily Team Leader meetings, ensuring effective and relevant ...

Responding to emails in the service inbox and responding within agreed SLA's * Preparing quotes * Processing worksheets * Manage stock adjustments * Create contacts for Service Agreement * Always be ...

You will be part of a small team working to ensure that contact with customers is within agreed SLA's, whilst taking an active role in reducing the debtor days through outbound calls and emails. The ...

Planning and coordinating administrative procedures and systems and devising ways to streamline processes and improve productivity (SLA's etc) * Assessing customer service performance and provide ...

Support the achievement of contractual KPI's and SLA's * Carry out general maintenance and good housekeeping practices * Maintain adherence to both customer and internal policies and procedures Hours ...

Undertake appraisal/inspection and imaging of vehicles in line with SLA's and enter information and pictures onto the Company handheld system accurately and in a timely manner * Ensure that non ...

Closely liaising with internal teams to ensure that plans meet predicted demand and customer SLA's. This role is working Monday - Friday days. Key Responsibilities * Create and produce production ...

Working with our Client Service Co-ordinator, you will be managing our ticketing system on the relevant CRM, ensuring all client tickets are acknowledged within SLA and engineers are co-ordinated to ...