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Blackheath Medical Centre
Care Navigator/Data Input Administrator ( Immediate Start)
hace 27 días
£12.21 por hora
Jornada parcial
Wirral
Job Summary Join our small, patient-focused training practice as a Care Navigator/Data Input Administrator. We provide a variety of consultation types, including online, telephone, and face-to-face, and strive for excellence in patient care and QOF achievements. Key Responsibilities • Answer telephones and assist patients at the front desk., • Direct patients to appropriate services., • Manage blood and prescription requests., • Handle patient and service queries via telephone and email., • Book patients onto the EMIS clinical system across services., • Refer vulnerable patients to social prescribers and arrange interpreter services., • Use Docman software to scan patient information onto the EMIS system. Requirements • Knowledge of EMIS & Docman is essential, and familiarity with Patchs and Accurx., • Strong teamwork and communication skills., • Excellent customer service abilities, with a calm and efficient approach to challenges., • Available to cover holiday or sickness leave.
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