Soho house jobs in LondonCreate job alerts

El Pollote specialises in gluten and dairy free Fried Chicken with latin flavours! We have won several awards with our Guava Glaze and Dulce de leche wings and we are very proud to share our sabor latino with the world! This summer, we opened our very first restaurant in the heart of London-Carnaby Street and we are now looking for an experienced waiter/waitress who is passionate about food and loves providing an exceptional customer service with a team player attitude. So, if you love Latin beats and good food we want to hear from you!Ideal candidate: -Will ensure that the restaurant is set up and ready for each service period.-Always offer a warm welcome to every customer.-Explain the menu and take food/drinks order paying close attention to allergies and any dietary requirements. -Ensure that customers enjoy their meal and have a great experience at the restaurant. Customer experience is everything to us, we believe that People will come for the product but they will come back for the service,Thats our motto...

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. Why work with us as a Back of House Manager: • Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development., • Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes., • Discounts on gym memberships, retail and travel., • Industry supplier trips as well as access to masterclasses and workshops., • Enhanced Maternity and Paternity., • Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally., • An additional day's holiday every year, for your first five years., • Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme., • Access to English lessons. The role of a Back of House Manager: • To assist Back of House Supervisors in supervising and controlling all members of the Back of House team, including the Agency Staff., • To draft all departmental rotas, taking into account holidays and training workshops, • To liaise with Personnel regarding any outstanding matters requiring disciplinary or corrective action amongst the Back of House Team., • To conduct regular reviews and audits of contract cleaning performance and to feedback findings., • To open up for tender all cleaning contracts when up for renewal and to source most comprehensive and competitive quotes., • To ensure meticulous and thorough cleaning and maintenance in all areas under your control. This is to include periodic deep cleaning as required., • Maintain a high internal customer service focus and convey this attitude to all team members., • Full-Time and Part-Time roles available. What we're looking for in a Back of House Manager: • To maintain a high customer service focus by approaching your job with the customers always in mind. To remember that customers can be both internal – employees and colleagues and external – suppliers and customers., • To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues., • To be decisive, accepting personal responsibility for making things happen, thinking ahead and developing contingency plans., • The right to work in the UK. The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument. We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to. We create Places where People feel they Belong

In 2012, Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on... Nowadays we have over 20 award-winning pizzerias across the UK, we've got our own Pizza Academy where we run training workshops every day, and we're also a BCORP - something we're extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do! We work hard because we think pizza makes people happier. As a waiter, you'll be a specialist in creating lasting pizza memories, amazing pizzeria vibes, for every guest to leave with a full belly, and already planning their next visit. You'll be greeting guests, taking orders, serving pizza's, and keeping the pizzeria clean and safe. Whilst skills are important, representing our values is just as important too. These shape our team culture. • 'Push Yourself' because we believe learning new skills and coming out of your comfort zone will help us improve as a team., • 'Be Yourself' means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work., • 'Respect Others' because everyone is welcome at Pilgrims and we're committed to creating an inclusive environment where people feel they belong., • 'Enjoy Yourself' because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work What's in it for you? • £12.71 per hour + tronc., • Serious career development - We are opening 5 pizzerias this year & next., • On top of the standard 28 days holiday (full time), you will get an extra day for every year you work for us (up to 5 Years)., • After 5 years with us, you get a paid 4-week sabbatical on top of your 33 days holiday! Some of our favourite Pizza Perks include... • 1 extra day holiday as "Happiness Day' so you can do something that you love and makes you happy about outside of work., • Team trips to Naples & beyond to meet suppliers & try new pizzerias, • A tasty bonus every time you refer a friend to join., • Free food & espresso every day - whole menu available & also deals with other restaurants, • A free after-work drinks (soft, beer or gin), • 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!), • Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you've got this far down the job advert, it might mean that we're a perfect match. Click the apply button and one of the team will reach out to you soon.

Hg (Honest Greens) · Soho, London Full-time · £16.00 per hour + KPI bonus · Hospitality / Front of House We’re Hg - known as Honest Greens outside the UK. Born in Barcelona in 2017, we’ve become one of Europe’s favourite places for Real Food: seasonal, Mediterranean-inspired dishes cooked from scratch with ethically sourced, never ultra-processed ingredients. Now we’ve brought that energy to London, and we’re building something new: a Promoter role that turns the very first impression of Hg into a genuine competitive advantage. This isn’t a traditional host job. We’re hiring for personality over experience, warm, mission-aligned people who can read a room, tell our food story, and turn passers-by into loyal regulars. If you light up when you meet people and love great food, we’ll teach you the rest. The Role As a Promoter, you are the first person a guest interacts with and the one who sets the tone for their whole visit, from before they walk into the moment they leave. Your job is to create a warm, welcoming and brand-consistent experience that makes every guest feel looked after. Your energy and attitude directly shape how each visit begins and ends. What you’ll do • Welcome and guide guests — deliver a warm, genuine welcome, anticipate needs, and help people understand how our service works., • Tell the food story — explain our menu in an approachable way and make natural recommendations (sides, proteins, drinks, desserts) that enhance the experience, never pressure., • Build loyalty — introduce guests to the Hg app and its benefits where appropriate and help convert first-time visitors into regulars., • Manage expectations — keep guests informed and reassured during busy periods, communicating wait times calmly and turning potential frustration into a positive moment., • Close warmly — give every guest a genuine farewell, ask about their experience, and invite happy guests to share a Google review., • Read the room — stay visible and proactive, spot hesitant or confused guests, work the queue, and look for opportunities rather than waiting for them. Who you are • Genuinely warm, upbeat and high-energy — you love meeting people, • Mission-driven and values-aligned, with a real interest in healthy, honest food, • A natural storyteller and brand ambassador, • Calm and unflappable under pressure, comfortable with a fast-paced, high-volume environment, • Reads people well and anticipates their needs, • Coachable and eager to learn — we value personality over experience, • Reliable, takes ownership, and a genuine team player with leadership potential No prior hospitality experience? That’s genuinely fine. If you have the right energy and attitude, we’ll train you. #

We are currently looking to recruit an experienced Sous Chef to join this fabulous, authentic Italian restaurant in the heart of Soho. As Sous Chef, you will work closely with the senior kitchen team preparing classic Italian dishes using fresh, premium ingredients, while helping to create memorable dining experiences for every guest. You will play a key role in maintaining the highest standards across the kitchen in a fast-paced, high-quality environment. The Perks As the Sous Chef you can look forward to the following: • Salary package of up to £59,000 (£23.79 per hour based on a 48-hour week including tronc), • Great work-life balance, • 6 shifts per week: 1 double and 4 singles, with 2 days off, • Paid overtime, • Meals on duty, • Fun, fast-paced environment, • Hands-on training sessions both in-house and with suppliers, • 50% staff discount, • Opportunity to buy stock and produce through suppliers at cost price, • Working in a restaurant known for fresh, premium-quality ingredients and an excellent reputation The Place Opened in 2008, this restaurant is a multi-award-winning regional Italian restaurant serving seasonal, fresh, and authentic dishes in the heart of Soho. The restaurant features a stunning newly refurbished private dining room accommodating up to 32 seated guests, alongside a beautiful counter dining and chef’s table experience. The team takes pride in making as much as possible in-house, including breads, sausages, salumi, pickles, mostarda, and of course, fresh pasta. The Person The ideal Sous Chef will have the following: • Minimum of 2 years’ experience as a Sous Chef, • A genuine love of Italian food — previous Italian cooking experience is a big plus, • Organised and self-motivated, with the ability to manage multiple tasks, • Experience supporting, training, and developing Chef de Parties, • Fresh food background essential, • Confidence using Microsoft Excel and good overall computer literacy, • Motivated, driven, hardworking, and reliable, • A true passion for Italian cuisine, • Experience within premium, high-end restaurant environments If you are an experienced Sous Chef looking for a new and exciting role, apply today!

Waiter / Waitress / FOH Team Superstar Coqfighter – Soho, London 💰 £16–£17 per hour (inc. tronc) ⏰ Full-time | Flexible shifts | Immediate start At Coqfighter, we’re all about great chicken, great people, and great vibes. We’re looking for energetic, friendly, and hospitality-driven Front of House superstars to join our teams. If you thrive in a fast-paced environment, love looking after guests, and enjoy being part of a supportive team, we’d love to hear from you. What You’ll Be Doing • Delivering warm, genuine, and memorable service to every guest, • Creating a fun, welcoming atmosphere that keeps people coming back, • Taking orders confidently and helping guests navigate the menu, • Working closely with the kitchen team to keep service running smoothly, • Maintaining high standards of cleanliness and presentation throughout the restaurant, • Supporting with opening, closing, and daily operational tasks, • Bringing positive energy, teamwork, and personality to every shift What We’re Looking For • Passion for hospitality and creating great guest experiences, • Strong communication and teamwork skills, • Confidence working in a busy, high-energy environment, • Previous hospitality experience is a bonus, but attitude and personality matter most, • A proactive mindset and willingness to go the extra mile, • Availability for evenings and weekends, • Right to work in the UK, • Immediate start preferred Why Join Coqfighter? • Competitive hourly pay + generous tips, • Free staff meals on shift, • 28 days paid holiday (pro rata for part-time team members), • Staff referral scheme, • Opportunities to develop and grow within an expanding brand, • Fun, supportive team culture where your ideas and energy are valued Love food, people, and fast-paced hospitality? Come join the Coqfighter crew. Apply now — we’d love to meet you.

Commis Waiter/ Waitress - INKO NITO INKO NITO is an unconventional Japanese restaurant offering robatayaki and sushi with Korean flavour influences. Relaxed, informal, and fun, INKO NITO is in the heart of London's Soho and is the perfect destination to enjoy a unique dining experience with a vibrant atmosphere and energy. About the Role.. We are seeking a talented Commis Waiter/ Waitress to join our dynamic team at INKO NITO. This is an exciting opportunity to work in a fast-paced, high-energy environment where fun meets the buzz and lively atmosphere of Japanese street market dining. Our Commis Waiters/ Waitresses are enthusiastic and passionate and have bags of personality that matches the vibrant INKO environment. Our ideal Commis Waiter/ Waitress demonstrates: • Experience as a Commis Waiter/ Waitress, in a highly dynamic restaurant, • Knowledge of Japanese cuisine/service (preferred but not essential), • A strong desire to grow and develop, both themselves, as well as the team, • Meticulous attention to detail and the ability to multi-task under pressure The Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World class in-house training; we want you to have all the tools to be the best, • Opportunity to travel the world with our five incredible worldwide brands, • Long service awards to show that we love having you around!, • Exciting In-house incentives, • Travel season ticket loan, • Family meals on shift, • Dining Discount both on food and drinks, across Zuma, ROKA, Oblix & Inko Nito, • Cycle to work scheme – keep fit and save money on travel, what's not to like? Join Our Inclusive Team... At INKO NITO, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at INKO NITO offers more than just a job - it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It's a place where passion meets opportunity, and where every team member is valued for their contribution.

In the heart of Soho, yet hidden from view under the hustle and bustle of Piccadilly, Bar Américain is a truly authentic American Bar. Classic and house cocktails are served nightly alongside a selection of wines, champagnes, beers and non-alcoholic options. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Head Bartender? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of Head Bartender: • Supervise the day-to-day operation of the bar, including inventory, ordering and cleanliness., • Oversee and work alongside the bar team for consistency in preparation, adhering to company standards of cocktails, beers and wines., • Inspire the bar team to provide an exceptional guest service by engaging with patrons, creating a welcoming and enjoyable atmosphere. As Head bartender, you'll bring: • Mature work ethic in a similar setting, confidently acting as a point of reference, effectively communicating with and safely leading the bar team., • In-depth product knowledge and can cultivate genuine connections, exceeding guests' and team's expectations – you're our greatest asset! The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

Receptionist - INKO NITO Restaurant **Part-time (20 to 32 hours) Flexible schedule** Experience with SevenRooms INKO NITO is an unconventional Japanese restaurant offering robatayaki and sushi with Korean flavour influences. Relaxed, informal, and fun, INKO NITO is in the heart of London's Soho and is the perfect destination to enjoy a unique dining experience with a vibrant atmosphere and energy. About the Role.. We are seeking a talented Receptionist to join our dynamic team at INKO NITO Soho. This is an exciting opportunity to work in a fast-paced, high-energy environment where fun meets the buzz and lively atmosphere of Japanese street market dining. Our Receptionists are enthusiastic and passionate and have bags of personality that matches the vibrant INKO environment. Our ideal Receptionist demonstrates: • Experience as a Receptionist, in a highly dynamic restaurant, • Knowledge of Japanese cuisine/service (preferred but not essential), • A strong desire to grow and develop, both themselves, as well as the team, • Meticulous attention to detail and the ability to multi-task under pressure The Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World class in-house training; we want you to have all the tools to be the best, • Opportunity to travel the world with our five incredible worldwide brands, • Long service awards to show that we love having you around!, • Exciting In-house incentives, • Travel season ticket loan, • Family meals on shift, • Dining Discount both on food and drinks, across Zuma, ROKA, Oblix & Inko Nito, • Cycle to work scheme – keep fit and save money on travel, what's not to like? Join Our Inclusive Team... At INKO NITO, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at INKO NITO offers more than just a job - it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It's a place where passion meets opportunity, and where every team member is valued for their contribution.

Assistant Manager – Fadiga Ristorante Bolognese | Soho, London Fadiga is an elegant independent Italian restaurant in the heart of Soho, specialising in fresh handmade pasta and authentic cuisine from Bologna. We are looking for a motivated and experienced Assistant Manager to support the day-to-day running of our restaurant and help deliver exceptional guest experiences. Responsibilities • Support the General Manager with daily restaurant operations, • Lead the floor and ensure outstanding customer service, • Motivate, train and support the front-of-house team, • Assist with staff scheduling and daily organisation, • Maintain high standards of service, cleanliness and presentation, • Help achieve sales and operational targets Requirements • Previous experience as an Assistant Manager, Supervisor or Floor Manager in a quality restaurant, • Excellent leadership and communication skills, • A hands-on, positive attitude, • Strong organisational skills, • Fluent English, • Right to work in the UK We Offer • £15–£17 per hour (depending on experience), • Staff meals during shifts, • A friendly and professional working environment, • Opportunities for career progression, • The chance to work with an independent restaurant passionate about authentic Italian food If you're passionate about hospitality and would like to be part of our team, we'd love to hear from you.

St Clement is a new hotel in central London, set to open later on this year and we’re building out our Housekeeping team. About St Clement • St. Clement Hotel is part of 180 Quarter, by developers Mark Wadhwa and Tim Robinson from The Vinyl Factory, and creative director Alex Eagle., • Led by Nick Jones as his first independent hotel project since stepping down as CEO of Soho House., • Features 90 guest rooms, 15 river lofts, Corner Shop, Café Clement , Bobbbi's Bar, Lunette a screening room, event spaces and a 25,000 ft2 Health Club and Spa. Why Work with Us? • We offer highly competitive pay and perks including:, • modern team facilities with a generous restaurant, • Long service benefits such as increasing holiday allowance, • Enhanced pension contributions, • Enhanced parental leave/pay, • Generous company sick pay, • Employee assistance helpline with 24/7 online GP access, • Gym Discount, • Tech & Cycle Schemes, • Team discounts across food and beverage outlets and a team room rate, • Join a small, close-knit team from the start, helping to shape the culture and standards., • Work in a dynamic and creative environment. What We’re Looking For In Our New Room Attendant • Passion for food, drinks, hospitality and guest experience, • Strong work ethic and attention to detail, • Flexibility and a willingness to help build something from the ground up, • Previous experience in the luxury hospitality segment is a must, • Excellent communication and teamwork skills All applicants must be eligible to work in the UK in accordance with current legislation.

Blanchette Soho, a vibrant French bistro known for its classic and inventive cuisine and a carefully selected drinks menu, is looking for an enthusiastic and skilled Bartender to join our passionate team. We pride ourselves on creating a buzzing and convivial atmosphere for our guests, complemented by our unique culinary offerings and a bespoke soundtrack. As a Bartender, you will be at the heart of our guest experience, crafting exceptional drinks and contributing to the lively ambiance that defines Blanchette Soho. Key Responsibilities: • Prepare and serve a wide range of beverages, including classic and inventive cocktails, wines, spirits, and non-alcoholic drinks, adhering to Blanchette's high standards., • Engage with guests in a friendly and professional manner, taking orders, offering recommendations, and ensuring an outstanding experience., • Maintain a clean, organized, and well-stocked bar area, managing inventory and supplies efficiently., • Handle cash and operate POS systems accurately, processing all transactions correctly., • Collaborate seamlessly with the front-of-house and kitchen teams to ensure smooth and efficient service., • Adhere to all health and safety regulations, as well as licensing laws, including age verification. Requirements: • Proven experience as a Bartender, ideally within a fast-paced restaurant or bistro environment., • Strong knowledge of cocktail preparation, spirits, wines, and other beverages., • Exceptional customer service skills with a friendly and engaging personality., • Ability to work efficiently under pressure and maintain attention to detail., • Must be over 18 years of age., • A genuine passion for hospitality and a positive, professional attitude. What We Offer: • Competitive hourly wage., • Opportunities for supplemental pay through tips., • Employee discounts on food and beverages., • Flexible working hours., • A supportive and energetic work environment in a renowned Soho establishment.

Bilmonte Soho, true italian gourmet gelato, is hiring front of house members. 35 hours per week ( minimum) distributed in 5 shift. Some shift end midgnight , other are 10-17 or 13-21. two days off always different to allow other team members having , alternatively, week end off. From 12.70 to 13.30

Front of House Team Member (Waiter / Waitress) Fadiga | Handmade Pasta Restaurant | Soho At Fadiga, we bring the flavours of Bologna to the heart of Soho through handmade pasta, traditional recipes and genuine Italian hospitality. We're looking for a friendly, confident and outgoing Front of House team member who enjoys talking to people and making every guest feel welcome. What we're looking for • Previous restaurant experience, • A positive, energetic and outgoing personality, • Excellent customer service skills, • Confident speaking with guests and recommending food & drinks, • Able to work in a busy restaurant environment, • Fluent English, • Italian speaker preferred Your responsibilities • Welcome and look after our guests, • Take food and drink orders, • Explain our menu and recommend dishes, • Deliver warm, attentive service, • Work closely with the kitchen and front of house team, • Help create a memorable dining experience What we offer • £14 per hour + service charge, • Staff meals, • Flexible shifts, • Friendly, supportive team, • Opportunity to grow with an independent restaurant in Soho If you have a passion for hospitality, enjoy working with people and love creating great guest experiences, we'd love to hear from you.

Join our vibrant team at Thirst Bar Soho, a friendly local late-night independent cocktail bar in the heart of Soho. This dynamic role as a Floor Staff / Barback is crucial for maintaining our high standards both behind the bar and in the front of house. As part of our team, you will: • Provide essential support to our bartenders, ensuring the bar area operates seamlessly., • Maintain cleanliness and stock levels to contribute to an efficient and organized environment., • Actively contribute to creating an excellent and welcoming customer experience., • Assist with general floor duties, ensuring guest comfort and satisfaction. We are looking for someone with a keen eye for detail and the ability to multitask effectively in our bustling and energetic Soho atmosphere. If you are a strong, customer-focused team player with a passion for hospitality, we encourage you to apply.

We are looking for an experienced and professional Assistant Manager to join our team to oversee daily business operations and lead our team. In this role, you will work directly with the General Manager to maintain operational standards, drive performance, and ensure excellent customer service. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards Ideal Candidate Will Have: • At least 2 years' experience in high volume restaurant, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Salary starting from £39,000 salary (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

Description About Nessa: A modern British restaurant and bar rooted in character and charm, Nessa brings together nostalgic dishes and contemporary flair in the heart of Soho. Designed for conversation, it’s a space that invites long lunches and spontaneous evenings. About Yasmin Yasmin, nestled among Soho's rooftops on the corner of Brewer and Warwick Street, is an intimate Middle Eastern restaurant, bar, and terrace with panoramic city views. It's a suntrap ideal for leisurely lunches, sundown cocktails, late-night dining and revelry. We serve seasonal Middle Eastern sharing plates, boast an extensive wine list, and offer lively cocktails, ensuring an unforgettable experience, day or night. The Role We are looking for a passionate Restaurant Host to provide exceptional customer service to our valued guests at 1 Warwick’s Nessa and Yasmin restaurants. As a Restaurant Host, you will be the first point of contact for our guests, ensuring they have a positive dining experience right from the moment they walk through the door at both our restaurants. Your primary responsibility will be to greet and seat guests, manage reservations, and assist with various front-of-house duties to create a welcoming and organized environment. Responsibilities: • Greet guests with a warm and friendly smile upon their arrival at the restaurant., • Maintain a professional manner and provide excellent customer service throughout the guests' dining experience., • Manage the seating of guests efficiently and effectively, considering table availability and reservation status., • Handle guest inquiries, provide accurate information about the restaurant's offerings, and offer recommendations when necessary., • Take and record reservations over the phone, through email, or in-person, ensuring accurate details are captured., • Maintain a clean and organized front-of-house area, including the reception area, waiting area, and entrance., • Collaborate with the restaurant staff to ensure smooth operations and communicate any special requests or needs from guests to the appropriate team members., • Monitor the flow of guests in the dining area and communicate with the kitchen staff to ensure timely service., • Handle guest complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of the guests., • Assist in maintaining and updating guest database and reservation system, ensuring accuracy and confidentiality of information., • Upsell menu items and promote special promotions to guests, maximising revenue opportunities., • Maintain knowledge of restaurant policies, procedures, and safety regulations., • Assist the floor team as required Requirements: • Previous experience in a customer service role, preferably in a restaurant or hospitality environment., • Exceptional interpersonal and communication skills to interact effectively with guests, colleagues, and management., • Ability to remain calm and composed under pressure, handling difficult or challenging situations with tact and diplomacy., • Strong organisational skills and the ability to multitask in a fast-paced environment., • Proficiency in reservation management systems and basic computer skills., • Knowledge of OpenTable/Seven Rooms (desirable), • A friendly and outgoing personality, with a genuine passion for providing exceptional guest experiences., • Flexible availability, including evenings and weekends.