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Customer Services Advisor — Housing Repairs Location: London — office-based during training (approx. 4 weeks), with potential for hybrid working thereafter Contract: Temporary – 3 months initially, then rolling Hours: Part-time — minimum 22.5 hours per week, Monday to Friday between 8am and 6.15pm Shifts: Early shift or later shift available — flexibility to suit you Pay Rate: £19.98 per hour (PAYE) / £25.49 per hour (Umbrella PAYE) If you're a natural communicator who takes pride in getting things right first time, this is a role where you'll genuinely feel the difference you make — every single day. London Authority is one of London's best-run boroughs, and the Housing Customer Services team is the first voice residents hear when they need help. That matters. You'll be joining a team that takes service quality seriously, works to clear targets, and supports each other to do the job well. What you'll be doing Acting as the first point of contact for residents contacting H&F about housing services and repairs — by phone, email, web and social media Resolving queries at first contact wherever possible — issuing rent statements, taking payments, raising repairs and booking surveyor appointments Capturing accurate information and passing complex cases to the right specialist teams Recording and updating customer details on the council's central housing database Carrying out telephone surveys and logging outcomes Working to clear performance targets around first contact resolution and customer satisfaction Covering shifts flexibly across the operational hours of 8am to 6.15pm, Monday to FridayShifts available, you must be open to both: Early shift — starting from 8am Later shift — finishing up to 6.15pmTraining Your first four weeks will be fully office-based — structured, supported, and designed to set you up for success. Once you've completed training and hit your stride, there's potential for some hybrid working going forward. Who we're looking for You don't need a housing background — but you do need to be someone who cares about getting it right for the customer. We're looking for: Experience in a customer service environment — call centre, retail, hospitality, public sector, or similar Confidence handling high volumes of enquiries, including challenging customers Strong verbal and written communication skills Good IT skills and the ability to pick up new systems quickly Someone who works well under pressure and manages their time effectively Attention to detail — accurate data capture is a core part of the role GCSEs or equivalent, or relevant work experienceA customer service qualification or some knowledge of how local authorities work is a bonus — but not essential. Why this authority? This authority consistently ranks among London's best-run councils. You'll be working in a performance-driven but supportive team culture, with access to employee benefits including a competitive pension scheme, generous annual leave and wellbeing initiatives. Part-time hours mean genuine work-life balance, without sacrificing the opportunity to build real skills and experience in public sector housing. Attitude matters here as much as experience — enthusiasm, adaptability and a genuine desire to help residents are just as valued as your CV. Apply Now We have multiple vacancies available across both shifts and CVs are being reviewed as they come in. Apply now and a member of our team will be in touch to discuss your availability and which shift works best for you

Property Loss Adjuster – London Region (Home-Based).A well-established, data-led loss adjusting business is continuing to grow across a number of specialist and niche areas, supported by strong financial performance and sustained client demand.As part of this growth, an opportunity has been create

A well-established clinic in London is seeking a qualified Podiatrist for a part-time role (2-4 days per week).You will be providing patient care in a prestigious location while enjoying flexible hours and a supportive environment.The ideal candidate will be HCPC registered with strong clinical and

An established, leading global insurance broker is continuing to expand its corporate division, driven by strong financial performance and sustained growth across a number of specialist sectors.As part of this, two Client Service Director roles have been created to strengthen senior leadership acros

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An opportunity for an experienced Account Executive to ‘level up’ in all areas – from the proposition and service you’ll offer your clients, through the way you’re rewarded and managed and into the progressive environment you’ll work in.You’ll join a commercial insurance broking busine

Senior Quantity Surveyor to manage budgets, prepare reports, negotiate contracts, and mentor staff for construction projects.

A well-established and financially strong insurance brokerage is seeking a.The business has built a solid reputation across multiple specialist niches and continues to perform strongly, with this role created as a direct result of sustained growth.This is a leadership position with responsibility fo

Senior Quantity Surveyor to manage financial forecasts, cost reports, and subcontractor payments.Hybrid work with career advancement opportunities.

Commercial Account Executive / Account Director.Yorkshire / Lancashire | Hybrid.A national commercial insurance broker is continuing to expand across the North and is appointing multiple Account Executives and Account Directors as part of sustained growth.This is a well-established business (50+ yea

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A leading insurance brokerage in Greater London seeks a Senior Account Manager to oversee a portfolio of commercial clients and lead a team of account handlers.Applicants should have a solid commercial insurance background, experience in leadership, and the ability to communicate effectively.The rol

A new proposition for the UK market.Joining a global broking firm with a growing foothold in the UK, this role sits within an expanding corporate broking team.The proposition has serious backing, serious ambition and a clear plan to grow a high quality corporate client base.You will manage existing

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A global broking firm in the UK seeks an Account Executive to manage and develop corporate client relationships.This role emphasizes quality over volume, with a focus on advice-led broking and winning new business through structured opportunities.Candidates should have experience with corporate clie

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A specialist recruitment firm in the UK is seeking a Senior Account Executive who will be responsible for managing key client accounts and driving new business development.The successful candidate will work in a dynamic environment with opportunities for career advancement and performance-based rewa

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Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

If you’re an Account Executive who wants a platform to grow, but not a blank sheet of paper, this is the sort of move that stands out.These roles are built around growth and succession planning.You’ll be taking on established commercial clients from senior colleagues who are either approaching r

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