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  • Assistant Manager
    Assistant Manager
    hace 9 días
    £29000–£31000 anual
    Jornada completa
    London

    ASSISTANT MANAGER INTRODUCTION We are excited to announce that we are currently seeking an Assistant Manager to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for a young and talented people-orientated person to represent our company in this store in London. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park, Gloucester Road, Milan and Lisbon. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, including ordering, counting stock, preparing the rota, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Ensure cleaning throughout the shop REQUIREMENTS • Previous experience in the food & beverage industry, • Key Focus on cleaning tasks, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking AVAILABILITY • Up to 45 hours / week, • Location: St John's Wood High Street, NW8 7SE BUDGET Yearly salary: £29,000-£31,000 Tips

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  • Online Cooperation
    Online Cooperation
    hace 13 días
    £60–£99 por hora
    Jornada parcial
    London

    Hi, I’m currently looking for UK-based partners to collaborate on a TikTok e-commerce project. We are Joy Shop, a China-based cross-border e-commerce service company. Our main business is helping Chinese sellers expand into overseas markets, including building and operating stores on platforms such as TikTok Shop in the UK. As our business grows, we are now looking to work with individuals based in the UK who are interested in becoming long-term partners in running TikTok Shop stores. How the collaboration works: • The TikTok Shop store will be registered under your name (as a UK resident with valid ID), • You will be the legal account holder and have full visibility and access to the store at all times, • Our team will handle all operational aspects, including product sourcing, supply chain, customer service, and store management. You don’t need to worry about anything after the setup. What you need to do: • Assist with the initial account setup (guided step by step, takes around 10–15 minutes), • Help with occasional platform verification if required Revenue & payments: You will receive: • An initial setup fee (£120), • A fixed monthly payment of £15 as a base return for maintaining the account, • £60 for any additional verification assistance each time (optional) Important details: • All transactions are processed through the platform — funds do not go through your personal bank account, • TikTok Shop automatically handles VAT and relevant sales taxes, which are deducted per transaction, • After the initial setup, there is no ongoing work required from your side, and you can continue receiving the monthly £15 payment, • A formal agreement can be signed to clearly define responsibilities and protect your rights Why join: • No experience required — our team handles operations, • No daily workload — minimal time commitment, • Stable monthly return with very low involvement If you’re interested, feel free to message me and I’ll walk you through the details. Please feel free to DM me, I’ll explain everything in detail.🤝

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  • Operations Manager
    Operations Manager
    hace 15 días
    £30000–£45000 anual
    Jornada completa
    Nine Elms, London

    Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

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  • Team Member (Retail)
    Team Member (Retail)
    hace 24 días
    £11–£12.8 por hora
    Jornada completa
    London

    Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 40hours / week, • Location: 138 St John's Wood High Street, NW8 7SE Pay £11-£12.80 / hour based on experience and availability plus Tips

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  • Logistics & courier Manager
    Logistics & courier Manager
    hace 2 meses
    £15–£25 por hora
    Jornada completa
    London

    Short Job Advert for Jobs Today Logistics & Courier Manager SEND FOR ME UK Limited 455A New Cross Road, London, SE14 6TA Full-Time | Immediate Start Salary £35,000 – £50,000 per year Depending on experience and technical capability Job Overview SEND FOR ME UK Limited is seeking an experienced and highly organised Logistics & Courier Manager to oversee day-to-day logistics operations at our London office. The successful candidate will manage international shipments, warehouse coordination, online orders, and support the company’s logistics systems. Key Responsibilities - Manage online orders from customers in Nigeria, Gambia, Senegal, and other regions - Process purchases from eBay, Amazon, Costco, and other suppliers - Supervise warehouse receiving, sorting, and dispatching - Coordinate shipments from the UK to Europe using courier services such as DPD - Manage return logistics from Germany, France, Belgium, and other European countries - Track parcels, maintain records, and ensure timely deliveries - Handle customer queries and support daily operations - Assist with the company’s logistics app and web systems - Provide basic troubleshooting and support for platform updates Requirements - Experience in logistics, courier, or supply chain management - Strong organisational and leadership skills - Excellent computer skills and confidence using digital systems - UK or European driving licence required - Basic knowledge of coding or web/app management preferred - Ability to work independently and manage multiple tasks - Strong attention to detail and communication skills Working Hours - Monday to Friday: 9:00 AM – 6:00 PM - Saturday: 9:00 AM – 4:00 PM - Break: 45 minutes to 1 hour daily How to Apply Send your CV and a brief cover letter to:

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