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  • Roastery Manager
    Roastery Manager
    hace 12 horas
    £15–£17 por hora
    Jornada completa
    London

    G’Day Mate! At Urban Baristas, coffee quality, consistency, and innovation are at the heart of everything we do. We are looking for an experienced and passionate Roastery Manager to lead our roastery operations, ensuring exceptional coffee quality while managing production, inventory, quality control, and team training & development. Key Responsibilities Roastery Operations & Production Manage the day-to-day operations of the roastery, ensuring efficient workflow and production planning. Roast coffee to specification, maintaining consistency across all blends and single-origin offerings. Develop and maintain roast profiles to achieve target flavour characteristics and quality standards. Schedule production to meet wholesale, retail, equity sites, and franchise demand. Oversee coffee packing, labelling, and order fulfilment processes. Ensure all production deadlines are met accurately and efficiently. Maintain a clean, organised, and safe working environment in line with health and safety requirements. Manage preventative maintenance schedules for roasting and production equipment. Troubleshoot equipment issues and coordinate servicing and repairs when required. Quality Control & Coffee Excellence Lead all quality control processes, including cupping, sample evaluation, and roast analysis. Monitor coffee consistency across all products and identify opportunities for improvement. Maintain detailed roasting records and production documentation. Work closely with suppliers and green coffee importers to evaluate and source high-quality coffee. Ensure all coffee leaving the roastery meets Urban Baristas quality standards. Support product development, seasonal offerings, and new coffee launches. Drive continuous improvement in coffee quality and roasting processes. Inventory & Supply Chain Management Manage green coffee inventory and forecast purchasing requirements. Maintain accurate stock records for green coffee, packaging, and production supplies. Monitor stock levels and coordinate ordering to ensure uninterrupted production. Minimise waste and optimise stock rotation practices. Support budgeting and cost control initiatives within the roastery. Team Leadership & Training Lead, coach, and develop the roastery team to achieve operational and quality objectives. Train team members on roasting, production processes, quality control, and health and safety procedures. Create and maintain standard operating procedures for all roastery functions. Foster a positive, collaborative, and performance-driven team culture. Support the Roastery team and café teams with coffee education and quality initiatives across the business. Coffee Operations & Business Support Work closely with franchise, wholesale, and operations teams to ensure coffee quality standards are maintained across all sites. Act as the primary point of contact for coffee quality-related matters. Support café visits, coffee tastings, coffee training and industry events when required. Contribute ideas and recommendations for product innovation and business growth. Represent Urban Baristas professionally as a coffee expert and brand ambassador. About You You are passionate about coffee and have a deep understanding of roasting, quality control, and production management. You thrive in a fast-paced environment and enjoy balancing technical expertise with operational leadership. You take pride in consistency, attention to detail, and delivering exceptional coffee experiences. You are a natural problem solver who can manage competing priorities while maintaining high standards across every aspect of the roastery. You enjoy developing people, building strong relationships, and creating systems that support efficiency, quality, and growth. This role requires flexibility, including occasional weekend work to support business needs. Skills & Qualifications Previous experience as a Roastery Manager, Head Roaster, or Senior Roasting professional. Strong understanding of coffee roasting principles, roast profiling, and coffee quality assessment. Experience managing production schedules and operational workflows. Knowledge of green coffee sourcing, inventory management, and stock forecasting. Experience conducting cuppings and quality control procedures. Strong leadership and team development skills. Excellent organisational and planning abilities. Technical knowledge of roasting equipment and production machinery. Strong communication and stakeholder management skills. Proficiency with production records, inventory systems, and reporting. SCA qualifications or equivalent coffee industry certifications desirable. A proactive, hands-on approach with excellent attention to detail. What We Offer Opportunity to lead and shape the coffee quality programme of a growing specialty coffee business. Professional development opportunities within the coffee industry. A collaborative and supportive working environment.

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  • Procurement Manager
    Procurement Manager
    hace 22 horas
    Jornada completa
    London

    The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

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  • Procurement Officer
    Procurement Officer
    hace 6 días
    £15–£25 por hora
    Jornada parcial
    London

    About We are looking for an experienced sourcing and procurement coordinator to lead FF&E procurement for a retail project in China, working with a London-based design studio. This job is hybrid and part-time 2-3 days a week 10-6, with the potential for additional days as needed. This is a fixed-term, project-based role (immediate start with 2 parts, part 1 projected completion around August 2026, Part 2 projected completion in October) requiring close coordination with Chinese suppliers and manufacturers whilst working here in the UK, ensuring materials are sourced, quality-assured and shipped in line with project specifications and programme. Responsibilities Sourcing materials, fabrics, fixtures, and furniture to briefs and moodboards. Leveraging trade relationships to access Chinese suppliers and securing trade pricing. Tracking orders, managing lead times, and coordinating deliveries to align with the main contractor's schedule. • Lead end-to-end materials sourcing and procurement from China for a retail fit-out project, • Identify, evaluate and manage relationships with Chinese suppliers and manufacturers remotely, • Negotiate contracts and pricing with Chinese suppliers, ensuring quality, value and compliance, • Coordinate shipping, logistics and delivery schedules to align with the project programme, • Act as the primary liaison between the Chinese supply chain and the UK-based project team, • Manage all documentation, reporting, customs and approvals through the import process Organising samples (tiles, paints, finishes) for sign-off. Maintaining detailed budget spreadsheets across all interior costs. You Are Highly organised and detail-driven, with a strong network of Chinese suppliers, makers, and traders. You are a skilled collaborator who thrives on executing a clear vision. Requirements • At least 2 years' experience as a project manager within construction, retail fit-out or the built environment, • Professional proficiency in Mandarin Chinese — essential, as this role requires daily communication with Chinese suppliers and manufacturers, • Proven experience sourcing construction or fit-out materials from China, • Strong understanding of international logistics, • Solid grasp of procurement and contract management How to apply If you are interested in this role, please submit a cover letter • Your CV, • Portfolio

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  • Online Cooperation
    Online Cooperation
    hace 1 mes
    £60–£99 por hora
    Jornada parcial
    London

    Hi, I’m currently looking for UK-based partners to collaborate on a TikTok e-commerce project. We are Joy Shop, a China-based cross-border e-commerce service company. Our main business is helping Chinese sellers expand into overseas markets, including building and operating stores on platforms such as TikTok Shop in the UK. As our business grows, we are now looking to work with individuals based in the UK who are interested in becoming long-term partners in running TikTok Shop stores. How the collaboration works: • The TikTok Shop store will be registered under your name (as a UK resident with valid ID), • You will be the legal account holder and have full visibility and access to the store at all times, • Our team will handle all operational aspects, including product sourcing, supply chain, customer service, and store management. You don’t need to worry about anything after the setup. What you need to do: • Assist with the initial account setup (guided step by step, takes around 10–15 minutes), • Help with occasional platform verification if required Revenue & payments: You will receive: • An initial setup fee (£120), • A fixed monthly payment of £15 as a base return for maintaining the account, • £60 for any additional verification assistance each time (optional) Important details: • All transactions are processed through the platform — funds do not go through your personal bank account, • TikTok Shop automatically handles VAT and relevant sales taxes, which are deducted per transaction, • After the initial setup, there is no ongoing work required from your side, and you can continue receiving the monthly £15 payment, • A formal agreement can be signed to clearly define responsibilities and protect your rights Why join: • No experience required — our team handles operations, • No daily workload — minimal time commitment, • Stable monthly return with very low involvement If you’re interested, feel free to message me and I’ll walk you through the details. Please feel free to DM me, I’ll explain everything in detail.🤝

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  • Operations Manager
    Operations Manager
    hace 1 mes
    £30000–£45000 anual
    Jornada completa
    Nine Elms, London

    Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

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