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IT Service Desk Analyst (Tier 1 / Tier 2) - York Contract – Inside IR35 (Paying up to £200 per day depending on experience - chance to go perm if wanted) We’re currently recruiting for IT Service Desk Analysts (Tier 1 & Tier 2) to join a busy, fast-paced support function within a well-established organisation based in York. This is a contract opportunity (inside IR35) offering a hybrid working model, supporting a multi-site environment and acting as a key part of the IT support team. The Role: You’ll be part of a central Service Desk, acting as the first point of contact for IT incidents and requests, ensuring users receive a high level of support and communication at all times. Depending on your level (Tier 1 or Tier 2), you’ll be responsible for logging, troubleshooting, resolving, or escalating a wide range of IT issues within agreed SLAs. Key Responsibilities: • Act as a single point of contact for IT incidents and service requests, • Log, categorise, and prioritise tickets accurately, • Provide 1st line or 2nd line support depending on experience, • Troubleshoot issues across Windows, Microsoft 365, Active Directory/Azure AD, Intune, VPNs and networking, • Manage tickets through to resolution or escalate where required, • Work to strict SLAs, ensuring timely resolution and updates to users, • Support access management, hardware/software issues, and general IT queries, • Contribute to knowledge sharing and continuous improvement, • Provide occasional on-site support in York What We’re Looking For: For Tier 1: • Experience in a 1st Line / Service Desk / Helpdesk role, • Strong customer service and communication skills, • Basic knowledge of Windows and Microsoft Office / 365, • Proven 2nd Line / Tier 2 support experience, • Strong technical skills across:, • Active Directory / Azure AD (Entra), • Microsoft 365 / Office 365, • Intune / endpoint management, • Windows 10/11, • Networking basics (TCP/IP, VPNs), • Experience in multi-site or enterprise environments, • Strong troubleshooting and problem-solving capability What’s on Offer: • Contract opportunity (inside IR35), • Hybrid working (York-based), • Opportunity to work in a large-scale, multi-site environment, • Exposure to a broad range of technologies and support scenarios Apply Now If you’re an experienced Service Desk Analyst looking for your next contract, apply now or get in touch for more details.

Opportunity Overview At Salford, progress happens when we work together. Join a community where progress is made through shared purpose, collaboration, and practical impact. As a Functional Data Analyst, you will help shape the development of core student systems and services that support staff and students across the University. Your work will improve how data is used, trusted, and shared, supporting better outcomes across the student journey. A key focus of the role is supporting the delivery of the Central Data Hub, a major programme helping to simplify how data flows across the University. Working with colleagues across the University, you will help define and improve core student data, ensuring it is accurate, consistent, and fit for purpose. You will bring experience of analysing data and systems in complex environments, along with the ability to balance day‑to‑day operational support with project delivery. You will be confident working with others to improve data quality and core systems, helping services to work better for everyone. Key Responsibilities The Functional & Data Analyst will: • Contribute to major strategic projects requiring specialist student data expertise, including the Central Data Hub initiative., • Improve and assure student data quality through effective data governance, standards, and continuous improvement. The Academic Registry supports students and staff across the University of Salford by delivering core academic and administrative services including admissions, student records, timetabling, and academic quality assurance. The Registry aims to deliver a seamless, student-centred service that operates effortlessly in the background, allowing students and staff to focus on what truly matters. The Student Data & Systems Team is responsible for the quality, reliability, and effective use of student data, and for supporting the systems that enable key academic processes. The team works closely with colleagues across the University to support day‑to‑day service operation and the delivery of system and process improvements. What's in it for you? • Competitive salary - and excellent pension scheme., • An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!, • Flexible working - we support a culture of flexible and agile working to help you find the right balance., • Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential., • Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives.

Technical Business Analyst Permanent Full time Leek Wootton £48,894.00 - £54,879.00 ( Market Supplement) Those on the redeployment register will be given prior consideration. We are looking for a dynamic and proactive Technical Business Analyst to join our busy Change Development team. The main purpose of the role is to undertake robust research and analysis to identify new and innovative business capabilities and approaches for performing business activities across Warwickshire Police Influence the design of business processes and systems to achieve maximum benefits of improved performance and cost reduction. Provide process and requirements based artefacts and support a wide range of new and amended software solutions and services in accordance with enterprise and system architectures and standards to meet defined business needs. Main Responsibilities: • To take responsibility for understanding strategic business requirements and aims, collecting and interpreting data from research studies, pilot trials, undertaking gap analysis and delivering analysis and recommendations with the aim of maximising the efficiencies gained from business analysis resources., • Assessing and recommending the feasibility of opportunities where new and existing technologies can be used to improve business efficiency, service performance and reduce costs., • To build and maintain relationships with the Managed Service Provider and other stakeholders to ensure collaboration and the contribution of all relevant stakeholders is maximised., • Establish an understanding of business aims and attain the support of key stakeholders to business proposals, and sign off for business cases, specifically for the re-use of existing technical capability to support new business functions in order to reduce costs., • Influence and advise the force, suppliers and senior staff/ officers in order to achieve the best possible alignment between programmes/projects and both force and Transformation / Digital strategies, targeting delivery of improved performance and reduced cost., • Recommend business functions and processes for investigation and analysis based on business knowledge and understanding of business performance., • Influence business approach to change by identifying and quantifying business benefits and benefit realisation at the earliest point in programmes, to maximise the return on investment, and assess the risk, cost and benefits of any change proposals., • Provide analysis and documentation of business and/or user requirements, which will determine the functionality required by the force, including the facilitation of workshops and meetings., • Effectively communicate requirements facilitating communication between vendors or third parties and the force, identifying possible conflicts between the vendor/third party and user requirements in order to advise senior staff/officers and ensuring that deliverables meet the requirements., • Leading the business to re-engineer business processes and the planned deliverables, developing and publishing agreed documentation to a high standard., • Seek and raise the positive profile of the Department in all matters through influencing, negotiation and conflict resolution. Influence senior stakeholders to maintain focus on agreed business objectives and deliverables to ensure that the overall business and Digital /Transformation strategy is delivered within the desired time frame., • Reduce the overall cost base of the delivery of the service and seek value for money services at all times. To be commercially astute on design, perpetually focussed on the 'service vs cost’ balance and take personal ownership, fully understanding and acting upon situations that require the pursuit of purpose over process. Please see the attached role profile for the required knowledge, skills, and experience.

Compass Group Nederland is seeking a Data Intelligence Analyst for a 9‑month role focused on enhancing services for children and young people through data‑driven insights. Develop and maintain efficient data systems with the Head of Data Insights & Intelligence. Capture, manage, and transform hi

Please note this is a training course and fees apply* What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around £52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- • Analysing elements within the business or the whole business, • Making evaluations of all available data, • Identifying problems and looking at potential improvements, • Making a feasibility study in proposed improvements, • Present your acquired information within a business case to the company or organisation., • Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of £100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level., 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews., 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries • Administrator/Support: £28,000, • Junior Business Analyst: £32,000, • Change Analyst: £37,000, • Systems Analyst: £42,000, • Business Analyst: £52,000, • Senior Business Analyst: £60,000

We are seeking a hands-on Business Systems Technical Analyst to join a small, high-impact Business Excellence function within a manufacturing team. This role sits at the intersection of IT, manufacturing systems (MES), and process improvement, offering breadth, ownership, and visibility early on. Yo

Nottingham, Nottinghamshire, Epicor BisTrack, ERP Analyst, ERP Support, Business Support Analyst, SQL, Builders Merchant ERP, Application Support, Worcester, Cambridge, Nottingham, North Wales, Distribution ERP, Wolverhampton, Cambridgeshire. IT Systems Analyst Epicor BisTrack (Essential). Were loo

We’re partnering with a leading banking client to hire a Property Systems Analyst to support and enhance their property systems landscape. Experience working with systems (property systems are a bonus, not essential). This is a fantastic opportunity to join a growing function where you’ll play a

SQL Systems Analyst (5–8 years’ experience). Systems Analysis / Application Support / Business Systems roles. Title: SQL Systems Analyst (London Market Insurance) – 5–8 Years Experience.

Role: Finance Business Systems Analyst. An established engineering and manufacturing business is seeking a Finance Business Systems Analyst to join its growing Dynamics team. Working closely with finance stakeholders, business analysts, and technical teams, you will analyse business requirements, re

A payroll compliance technology company is seeking a Contract Mid/Senior QA Analyst to test and validate payroll systems.

First Intuition is seeking an Applications Analyst to provide first-line support for internal users across their enterprise systems. You will work closely with the Application Systems Administrator and the Enterprise Applications Manager to resolve issues and maintain data quality. The ideal candida

Cobalt are excited to be supporting a listed real estate business to hire a commercially minded Finance Systems Analyst to join its finance team. Working closely with both finance and operational teams, you will help drive performance through accurate analysis, improved systems and high quality repo

Familiarity with real estate property management systems such as Horizon, Yardi or Immopac.

A leading marine technology firm is seeking a Data Analyst – Maritime to analyze maritime data and translate it into operational configurations for MDA systems. Proficiency with GIS systems like ArcGIS is essential.

A global clinical research provider based in Greater London is seeking a Business System Analyst to analyze user needs and data to create innovative solutions.

A minimum of two years' experience of working as a Business Analyst or using business analysis skills as a Systems Engineer or Systems Thinker, and have worked in the following sectors:. Our Systems Insight and Solutions team combine deep industry insights with innovative systems approaches, across

A leading investment management firm in Greater London is looking for a Senior Systems Analyst to enhance proprietary systems and support Portfolio Managers.

The role offers real responsibility, exposure to senior management, and the chance to implement change through critical business systems.

A financial technology firm in the United Kingdom is seeking a Business Analyst to gather client requirements and liaise with the development team.

A leading consultancy firm is seeking a CAFM Business Analyst for a long-term contract in Stevenage.

A growing specialist bank at the forefront of consumer and commercial lending is looking for a Risk Systems Analyst to join their Credit Acquisitions team on a project-focused 9-month FTC. You'll build and test new credit risk strategies, policy rules, scorecards, cut-offs and orchestration within P

Analyst for ESG Programs in London, UK, to drive the implementation of decarbonisation strategies and ESG data management across global operations.

As a Business Systems Analyst, you will be responsible for creating and delivering high‑quality system solutions for our applications, products and services across all technology functions. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a

IBM in Greater London is looking for a Technical Business Analyst with strong expertise in banking systems.

SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are seeking a diligent, dynamic and ambitious Data Analyst – Maritime to undertake detailed analysis of the maritime domain for our customers and translate that analysis in

Works with the Learning and Development Managers - Systems to develop technical reports, documents, user support and technical manuals to support systems and software training. You’ve worked in systems, analytics or implementation roles, ideally within real estate, and understand how systems drive

R T Specialty, LLC is looking for a Business Systems Analyst in London, UK. This role requires collaborating with stakeholders to document requirements and enhance IT systems.

A leading finance organization based in London is seeking a Manager, Global Technology Support Services to enhance finance systems and drive continuous improvement.

A financial technology firm in London seeks a candidate experienced in translating regulatory and compliance requirements into system rules.You will define and map controls, analyze APIs for compliance, and support regulatory updates.Ideal applicants have strong analytical skills, SQL knowledge, and

A financial technology company in Greater London is seeking a Business Analyst.

A leading technology firm in Greater London seeks a Senior Business Analyst to support payments products.

A fintech solution provider in Greater London is seeking a Business Systems Analyst to bridge project management and business analysis.

PLEASE NOTE THIS ROLE IS FOR A BUSINESS SYSTEMS ANALYST AND THE CLIENT WILL NOT CONSIDER BA OR TECH BA PROFILES. This is a hands‑on role for a Business Systems Analyst who is comfortable working in ambiguity, engaging a wide range of stakeholders and turning complex problems into clear, workable s

Apollo is looking for a Systems Accountant based in Greater London.

The Senior Systems Test Analyst is responsible for leading test activities across the Watsons Promotion project (Implementing the AS Watson Group solution for Planning Promotions) ensuring that systems and changes are delivered to a high standard of quality. Internal: Watsons Promo Project Team - IT

Fixed-Term Contract (6-12 months).A well-established, independent London-based property investor and developer with a mixed residential and commercial portfolio is looking for an experienced MRI Horizon specialist to join on a full-time, on-site basis.The business is currently mid-implementation and

A minimum of two years' experience of working as a Business Analyst or using business analysis skills as a Systems Engineer or Systems Thinker, and have worked in the following sectors:. Our Systems Insight and Solutions team combine deep industry insights with innovative systems approaches, across

DGH Recruitment is looking for an IT Applications Analyst in London to join a leading law firm on a permanent hybrid basis.

A leading investment firm in Greater London is seeking a Technology Business Analyst.

A technology solutions company in the UK is looking for a skilled Business Systems Analyst to join their team. The role requires strong documentation skills and experience in digital platforms or enterprise systems, along with stakeholder management in a remote environment.

Job Type:Fixed TermBuild a brilliant future with HiscoxPosition: Finance Business Systems AnalystReporting to: Head of Finance Business ApplicationsLocation: London / YorkBand:** II**

The successful candidate will support and enhance UK pensions administration systems, handle incidents and change requests, and produce SQL-based reports. Pensions Development Analyst in London.

Technology Data Analyst to lead the Telecom data offering.

Sitting within our Information Systems team, this role is ideal for someone who enjoys hands‑on system ownership, continuous improvement and acting as the technical bridge between technology and the business in a fast‑paced, collaborative studio environment. Be the go‑to technical expert for C

Customize and Configure Business Systems: create and customize systems and integrations to provide solutions to business problems for the following - Retail, Distribution, Supply Chain, Logistics and more. Strong functional knowledge of core supply chain operations as implemented in NetSuite ERP and

I’m currently partnering with a global, employee-owned organisation in the insurance space that’s scaling rapidly across multiple markets and they’re looking to bring in a talented Workday Financials Systems Analyst to support and optimise their growing finance systems landscape. Workday Finan

Senior Pensions Administration Systems Analyst (Scheme Transitions & Data). Experience working with pensions administration systems and/or payroll systems. It combines technical data skills, UK pensions knowledge, and configuration of our IntelliPen and oPen administration systems.