Leicester
Credit Analyst Job Leicester, Permanent, Office-based Position Summary The Senior Credit Analyst oversees the full Order-to-Cash (O2C) cycle, integrating credit risk management with proactive collections and hands-on cash application. The role is focused on driving cash flow performance, minimising risk, and maintaining accuracy within a fast-paced, global environment. This position is instrumental in improving working capital and enhancing credit and collections processes across a diverse international customer base. Key Responsibilities Credit Risk Management • Evaluate the creditworthiness of new and existing customers through detailed analysis, • Review and recommend credit limit adjustments, ensuring approval in line with delegated authority frameworks., • Obtain and assess credit reports and bank references when required, • Make informed credit decisions based on risk assessments, • Partner with Sales and Customer Care to identify alternative solutions where standard credit terms are not viable., • Ensure compliance with company policies and approval protocols, escalating where necessary Collections & Accounts Receivable • Manage a high-volume portfolio of accounts, ensuring timely collection of outstanding balances, • Oversee accounts across multiple regions and currencies, • Execute structured collections activities, including follow-ups and escalation of overdue accounts, • Investigate and resolve billing disputes, deductions, and short payments, • Contribute to reducing aged debt and improving overall collection metrics, • Support month-end reporting and close processes Cash Application & Reconciliation • Perform accurate and timely cash application within SAP, • Allocate incoming payments and match them correctly to customer accounts, • Investigate unapplied cash and resolve discrepancies, • Maintain integrity of the accounts receivable ledger and support period-end close activities Stakeholder Management • Collaborate with Sales, Customer Care, Operations, Finance, and Legal teams to resolve issues efficiently., • Engage directly with customers to handle payment queries and escalations, • Liaise with external credit agencies to support credit assessments and decisions Reporting & Process Improvement • Monitor AR ageing and account activity using SAP and collections tools, • Support the preparation of reporting related to accounts receivable and collections performance, • Identify opportunities to improve processes, driving efficiency and stronger financial controls, • Assist with ad hoc projects across credit, treasury, and cross-functional initiatives Qualifications • Bachelor’s degree in Finance, Accounting, or a related discipline (or equivalent experience), • Minimum of 6 years’ experience in credit, collections, and accounts receivable within a high-volume environment Skills & Competencies • Strong attention to detail with a proactive, hands-on approach, • Ability to manage competing priorities in a fast-paced, high-volume setting, • Experience in multi-entity and multi-currency environments, • Strong SAP experience (FI/AR module) within an Order-to-Cash function, • Familiarity with collections or receivables management systems, • Advanced Excel skills, including pivot tables, lookups, and large data analysis, • In-depth understanding of AR processes, including collections, cash application, and reconciliations, • Experience resolving unapplied cash, discrepancies, and performing variance analysis, • Proven ability to manage collections portfolios and resolve payment issues, • Strong communication and stakeholder management skills, • Solid understanding of credit risk principles, • Excellent analytical and problem-solving abilities If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4799861